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Rating 10 - Excellent. 708 out of 902 reviews" "
10 - Excellent
708
Rating 8 - Good. 133 out of 902 reviews" "
8 - Good
133
Rating 6 - Okay. 33 out of 902 reviews" "
6 - Okay
33
Rating 4 - Poor. 21 out of 902 reviews" "
4 - Poor
21
Rating 2 - Terrible. 7 out of 902 reviews" "
2 - Terrible
7
9.6/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Excellent
Roberta
Travelled with family and small children, Travelled with group
the hotel is very beautiful, I really fell in love with the design and all the hotel's amenities and facilities, I intend to return soon
Roberta
Stayed 1 night in May 2024
Response from HotelMgmt on 22 May,2024
Dear Roberta, Thank you for your kind words about our resort! We're thrilled you enjoyed your stay and look forward to welcoming you back soon for another serene escape by the sea.
Dear Molly, Thank you for your kind words about your stay at Cliff House Maine! We enjoyed hosting you and look forward to welcoming you back for another unforgettable escape.
Love Cliff house! Sadly, the late night wedding guests returning to their rooms while yelling and knocking on doors at 1am was not cool.
Brenda
Stayed 1 night in Feb 2024
Response from HotelMgmt on 21 Feb,2024
Dear Brenda, Thank you for sharing your experience at Cliff House Maine. We're thrilled that you enjoyed your stay, but certainly regret that the actions of fellow guests interrupted your rest and relaxation. In a situation such as this, we hope that the affected guest will inform the front desk so that we may immediately eliminate any disturbance and ensure a serene haven for all. We of course prefer to ensure uninterrupted serenity here at the resort. We hope to welcome you back to our tranquil shores, and that upon your next visit, the singular nightly serenade will come from the sea itself.
10/10 Excellent
Jennifer
19 Feb,2024
Jennifer
Stayed 2 nights in Feb 2024
Response from Hotelmgmt on 25 Feb,2024
Dear Jennifer, We're proud to have earned your top score. Please come back soon!
Dear Scott, Thank you for honoring us with a perfect score! We're excited for the opportunity to welcome you back soon.
8/10 Good
Janis
Travelled with partner
18 Feb,2024
Liked: Cleanliness, amenities
I asked the housekeeper to come back in an hour. She didnt . That is but when wr went out for dinner I asked the front desk to have a room refresh. They did the refresh but keft dirty mug, glasses and paper coffee cups on the bureau and did not pride fresh glasses/ mugs. Disappointing .
Janis
Stayed 2 nights in Feb 2024
Response from HotelMgmt on 21 Feb,2024
Dear Janis, Thank you for taking the time to share your feedback. While we are pleased our team accommodated your request for a room refresh, we do regret if any of your expectations were missed. Your feedback is invaluable and will inspire deeper communication to determine the extent of item removal. We are generally considerate of not disposing of items a guest may intend to re-use for personal preference or environmental purposes – however your note highlights the need to inquire for further details in each particular situation. We certainly hope you enjoyed all other aspects of your stay and to welcome you back soon.
Dear Inna, Thank you for taking the time to rate your stay. We are delighted to know you enjoyed your overall experience at our hotel and we eagerly await your next visit.
Dear Anne, It's clear that we missed the mark on ensuring your satisfaction during your stay, and for that, we apologize. We hope to have another opportunity to win you over.
Dear Andrew, Thank you for your kind words about Cliff House Maine! We appreciate you taking the time to share your experience and look forward to welcoming you back for more coastal adventures.
Dear Susan, We are glad you loved the view at Cliff House Maine! We are grateful every day by our incredible perch on Bald Head Cliff. Thank you for sharing your thoughts and we look forward to having you visit again.
10/10 Excellent
Christine
Travelled with partner
10 Feb,2024
We loved everything about the Cliff House. Beautiful views, great restaurant, the community coffee bars and water stations on each hotel floor, the spa… all top notch! Can’t wait to go back!
Christine
Stayed 2 nights in Feb 2024
Response from HotelMgmt on 12 Feb,2024
Dear Christine, Thank you for sharing your review. We’re thrilled that you enjoyed our Maine Stations! We are proud to offer this easily accessible and sustainably minded beverage option for our guests! We eagerly await your return visit to Cliff House Maine to enjoy more serene and rejuvenating experiences!
4/10 Poor
Donald
27 Jan,2024
Donald
Stayed 1 night in Jan 2024
Response from Hotelmgmt on 20 Mar,2024
Dear Donald, We always want our guests to have a memorable stay and it's clear from your rating that we fell short. It's our hope that you will give us another opportunity to provide you with an experience that is nothing short of exceptional.
10/10 Excellent
kiona, roxbury
Travelled with partner
26 Jan,2024
Liked: Amenities
Clean and Nice
kiona
Stayed 1 night in Jan 2024
Response from HotelMgmt on 30 Jan,2024
Dear Kiona, Thank you for taking the time to review your stay at Cliff House Maine. We value your feedback and look forward to welcoming you back for another relaxing retreat by the sea.
10/10 Excellent
Keith
21 Jan,2024
Keith
Stayed 2 nights in Jan 2024
Response from Hotelmgmt on 11 Feb,2024
Dear Keith, Thank you for your top score. We look forward to your next stay with us!
Dear Zibran, We never take a perfect score for granted and we’re pleased to find that your lasting impressions of us are so high. Thank you for calling Cliff House Maine "home" during your recent visit and we hope to welcome you back through our doors in the future.
Dear Toby, Thank you for your kind words about Cliff House Maine. It's wonderful to know you enjoyed the beauty of our location. We appreciate your feedback and can't wait to have you back for more serene ocean-side moments.
4/10 Poor
Kris
15 Jan,2024
Kris
Stayed 1 night in Jan 2024
Response from Hotelmgmt on 17 Jan,2024
Dear Kris, It's disappointing for us to see your low marks. We hope you will give us another chance, as we wish to provide you with a more satisfying experience.
4/10 Poor
Andrew
15 Jan,2024
Andrew
Stayed 2 nights in Jan 2024
Response from Hotelmgmt on 5 Feb,2024
Dear Andrew, We always want our guests to have a memorable stay and it's clear from your rating that we fell short. It's our hope that you will give us another opportunity to provide you with an experience that is nothing short of exceptional.
Only thing I didn’t like was my shower didn’t have hot water.:( but otherwise perfect night
Nancy
Stayed 1 night in Jan 2024
Response from HotelMgmt on 17 Jan,2024
Dear Nancy, While we are thrilled you had a perfect night, we do regret the hot water issue in your shower. Your feedback is invaluable in helping us improve. We look forward to welcoming you back for another stay, hopefully with smoother sailing ahead!
Dear Valued Guest, Thank you for sharing your love for Cliff House Maine! It's always great to hear from our regular visitors. We can't wait to have you back - here's to more splendid days by the sea!
Perfect off season relaxing get away! Delicious food at both restaurants and the coffee shop. The spa was absolutely gorgeous, the staff was very welcoming, warm and professional and our massages were amazing! Highly recommend
Christine
Stayed 2 nights in Jan 2024
Response from HotelMgmt on 8 Jan,2024
Dear Christine, We're delighted you found relaxation and enjoyment during your visit. Your kind words about our staff and the overall experience are greatly appreciated. Thank you for recommending us. We eagerly await your return for another serene retreat by the sea.
Dear Justin, Your excellent score is greatly appreciated. Thank you and we can't wait to host you again.
2/10 Terrible
Kevin
6 Jan,2024
Kevin
Stayed 3 nights in Dec 2023
Response from Hotelmgmt on 8 Jan,2024
Dear Kevin, It is disheartening to learn through your rating that we missed an opportunity to provide you with a memorable experience. We hope to have the chance to change your impression on a future visit.
Dear Kristin, Thank you for the five-star rating! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.
My teenage children asked to stay at the Cliff House for Christmas. 3 days, 2 nights felt too short. Before check out they asked when we can return. The Christmas decor was spectacular. Some of our best memories include: outdoor hot tub time with ocean view, watching the sunrise over the ocean and being able to experience live music without having to leave the hotel.
Diana
Stayed 2 nights in Dec 2023
Response from HotelMgmt on 2 Jan,2024
Dear Diana, It's wonderful to hear that your family enjoyed their stay at Cliff House Maine during the holidays! We are thrilled that the festive decorations and unique experiences left a lasting impression. It's always a joy to know when our guests, especially the younger ones, look forward to returning. We can't wait to welcome your family back for another voyage into relaxation and seaside serenity.
10/10 Excellent
Shumyl, Shrewsbury
Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Went there with husband for a birthday get away and it was wonderful. Stunning views and our favorite was the outdoor hot tub. Cannot wait to come back!
Ali
Stayed 2 nights in Dec 2023
Response from HotelMgmt on 20 Dec,2023
Dear Ali, We're delighted you chose Cliff House Maine for your birthday getaway with your husband! It's wonderful to hear that you enjoyed the stunning views and made the most of our outdoor hot tub. We can't wait to welcome you back for another memorable seaside escape!
Wonderful. Stayed only one night and wish we could have stayed a week. Really special hotel resort.
JASON
Response from Hotelmgmt on 10 Feb,2024
Dear Jason, Thank you for taking the time to recount your visit! It's fantastic to hear that your brief time with us left a lasting impression. We look forward to welcoming you back for a stay that is as serene and expansive as the ocean's horizon.
Learning that your visit was exceptional is very gratifying! We eagerly anticipate the honor of welcoming you back in the future, Ellen.
10/10 Excellent
Kerry
10 Dec,2023
Kerry
Stayed 2 nights in Dec 2023
Response from HotelMgmt on 14 Dec,2023
It was a pleasure to serve as your home-away-from-home and we thank you for taking a moment to share your perfect score. We hope our hotel will be one you return to should your travels ever bring you back to the area, Kerry.
Dear Jenna, We greatly appreciate hearing about your personal experiences at our resort. Thank you for taking the time to share them with us. Looking forward to your next visit, where more seaside adventures await.
10/10 Excellent
Ryan
3 Dec,2023
Ryan
Stayed 2 nights in Dec 2023
Response from Hotelmgmt on 26 Dec,2023
Dear Ryan, Your five-star rating means everything to us, thank you! We look forward to welcoming you back.
Dear Julie, It's guests like you who make our work so rewarding! Thank you for your review and we look forward to your next visit, ready to create more memorable moments along our beautiful coastline.
Beautiful property! Such an amazing stay we will be back soon!
Nicole
Stayed 1 night in Nov 2023
Response from HotelMgmt on 5 Dec,2023
Dear Nicole, We're delighted to hear you had a wonderful stay and enjoyed our property. We can't wait to welcome you back for another unforgettable seaside retreat!
Great Jym,Spa&the view from the hottub just beautiful and relaxing..
zak
Stayed 2 nights in Nov 2023
Response from Hotelmgmt on 30 Nov,2023
Dear Zak, We are pleased to read you enjoyed our many amenities and the views from the hot tub! We are looking forward to your next visit, where the tides of tranquility await you once again.
Dear Kyle, We are pleased to hear you had a great experience at Cliff House Maine! Thank you for taking the time to share your thoughts and we can't wait to welcome you back for another 'splashing' stay by the sea!
No valet parking kind of annoying you to walk such a far distance to park. The bathrooms in the hotel rooms have no vents so all the steam in destroying the bathrooms, you could see mold, and the paint peeling on the ceilings. Went to the indoor pool water was freezing the bathrooms were super dated and gross and the pool area was dated definitely needs to be updated. If this hotel wants to keep charging guests big money to stay there they need to make some serious upgrades otherwise definitely not worth the money
Beautiful hotel, friendly staff! Looking forward to going back.
Julie
Stayed 2 nights in Nov 2023
Response from HotelMgmt on 21 Nov,2023
Dear Julie, We are pleased you enjoyed your stay, and thank you for sharing your review. We eagerly await your return and promise another unforgettable seaside escape!
Great lobby and great lounge area with a great fireplace!
Charles
Stayed 1 night in Nov 2023
Response from HotelMgmt on 16 Nov,2023
Dear Charles, We are thrilled to hear you enjoyed our lobby and lounge areas, especially the fireplace! Your experience means a lot to us as we are all about creating cozy, memorable moments. We can't wait to welcome you back for another high tide of relaxation and warmth!