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Reviews of La Quinta Inn & Suites by Wyndham Carlsbad - Legoland Area

2.5 out of 5
La Quinta Inn & Suites by Wyndham Carlsbad - Legoland Area
760 Macadamia Dr, Carlsbad, CA

Reviews

7.8

Good

Rating 10 - Excellent. 571 out of 1399 reviews" "
Rating 8 - Good. 392 out of 1399 reviews" "
Rating 6 - Okay. 212 out of 1399 reviews" "
Rating 4 - Poor. 125 out of 1399 reviews" "
Rating 2 - Terrible. 99 out of 1399 reviews" "

7.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

John

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When we first entered the room we saw bugs running across the dresser. The air conditioner was extremely noisy. The people above use were extremely noisy. The TV didn't work right. Intermittent connection. The Room was dirty. Hand prints on all the door knobs. When I got home and checked my credit card, I had two charges ($50, $1) that shouldn't have been there. I'm trying to get this resolved. On the good side, the breakfast was reasonable and the lady at the front desk did move us to another room that was cleaner and only had one bug. The motel was convenient to where I was going, but next time I'll pick a nicer motel. The pictures that were on line certainly did not reflect the room. The pool was much smaller than the pictures indicated.
Stayed 2 nights in May 2024

4/10 Poor

Kao

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The room we had was unsafe. When you leave the room the door doesn’t close itself. You have to force the door to close in order for it to lock. My husband left down stair the first night we checked in to go to the car and the door did not automatically close. We didn’t realize it until he came back and asked if I open the door. the walls in the room were patched so it had patching spots. Room was definitely not upgraded and did not look like the photos online.
Stayed 3 nights in May 2024
Response from Wendy Ibarra on 15 May,2024
Hello Kao, I'm sadden to hear that your stay here at La Quinta was not the best and did not satisfy you. please be assure that we will be renovating the property this year, again I apologize and hope to welcome you back to La Quinta inn.

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fan in bathroom was to noisy
Stayed 2 nights in May 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay, however a ways away from Legoland and through lots of traffic so I couldn't ride my scooter.
Stayed 1 night in Apr 2024

10/10 Excellent

Jose

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Breakfast was great. Near the freeway but very quiet. Will definitely stay again.
Stayed 1 night in Apr 2024

6/10 Okay

cynthia

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were fantastic, clearly putting in their all to keep up an old property. They managed to keep it reasonably clean and did their best to spruce up the rooms with limited funds. Sure, you could spot some paint splashes and repairs, but overall, the place was showing its age. Breakfast was what you would expect and it looks like the pool and hottube was working fine.
Stayed 2 nights in Apr 2024

4/10 Poor

Carolyn

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Bed too soft , room too warm, and stuffy & humid
Stayed 1 night in Apr 2024

2/10 Terrible

Joaquin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Pamela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how close the beach is
Stayed 3 nights in Feb 2024

10/10 Excellent

Casey, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in. Great staff. We were in a room close to the main road. Kinda noisy. But it’s all good.
Stayed 1 night in Apr 2024

6/10 Okay

j

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
A disappointment. Room was dirty. Rips in carpet. Doors wouldn’t close properly. Hair on bathroom floor. Very upset because I had researched and felt like this place was ideal for us.
Stayed 1 night in Apr 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not as close to Lego land as advertised
Stayed 1 night in Apr 2024

10/10 Excellent

Monica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how clean it was and continental breakfast was provided
Stayed 5 nights in Apr 2024

8/10 Good

Eileen, Edgewood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located close to Old town. Easily walkable to many areas. Great breakfast buffet. No elevator.
Stayed 2 nights in Apr 2024

10/10 Excellent

Zareena

Travelled with family and small children
Nice place
Stayed 1 night in Apr 2024

6/10 Okay

Jean

Travelled with partner
Disliked: Property conditions & facilities
Very old and outdated.
Stayed 1 night in Apr 2024

2/10 Terrible

Veronica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Tommy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2024

4/10 Poor

Debby

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bed was comfortable and it was quiet in the room, however the hotel is old and really needs a lot of care and work. Location was about .5 mile from the beach, which was a plus. For the price it was OK but we won't stay there again. Too many other options.
Stayed 3 nights in Apr 2024

8/10 Good

Joanne

Liked: Cleanliness
the pool was dirty & cold. the breakfast was great & lots of seating. my card room key didn't work after 9a.m. a trip to the office
Stayed 1 night in Apr 2024

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area
Stayed 3 nights in Apr 2024

8/10 Good

Samuel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Property is good value for the price. It is no frills, but offers free breakfast, has a pool, and is clean.
Stayed 1 night in Apr 2024

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great the only complaint is that the AC was not working other than everything was great I really recommend this hotel.
Stayed 3 nights in Apr 2024

6/10 Okay

Linda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The toilet seat looked and felt like someone or something chewed on it…my 14 year old daughter described it as “spiky.” The property in general seemed in need of maintenance and updating (old and stained carpet, peeling paint, rickety stairs). The staff were very accommodating and helpful, the room was nicely cleaned, breakfast was delicious, and the pool and hot tub were warm and enjoyable on a chillier night. For a very cheap hotel, where we were just sleeping and not spending a lot of our time, it met our need adequately.
Stayed 3 nights in Mar 2024

8/10 Good

edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk personnel are very helpful and nice
Stayed 2 nights in Apr 2024

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice stay!
Stayed 2 nights in Apr 2024

2/10 Terrible

Howard

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Irene

Travelled with family and small children
Disliked: Cleanliness, amenities
The place is very family friendly. Lots of families were there which was nice. The only thing is that the room we got was very dirty. We found a few roaches, the room smelled like moist and you can tell that a few things were not properly wiped down. The staff was nice and approachable.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Smooth check in/out. Shopping down the street & close by the beach. Legoland is about 5 min drive. Will be staying here again in the future
Stayed 1 night in Mar 2024

8/10 Good

HARPREET

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff
Stayed 1 night in Mar 2024

2/10 Terrible

Flower

Travelled with family, Travelled with family and small children
Liked: Staff & service
The property needs a major update. When we arrived to check in around 8 o’clock, there was a piece of paper with a handwritten note stating the front desk person is on lunch break and would be back at 8:35. Meanwhile, there was already one person person ahead of us Waldo waiting to check in. After that 2 more families needed to check in. This is poor management from the company. An employee by all means by law deserves their 30 minutes uninterrupted meal break. She was kind and fast with checking us in when she clicked back in. The room felt and smelled of musk and an old smoker. It was also very noisy bc of the thin walls. The only good thing about this hotel is the location to Legoland, California.
Stayed 1 night in Mar 2024

10/10 Excellent

Edy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a great experience
Stayed 1 night in Mar 2024

6/10 Okay

Rosemary

Travelled with family
Disliked: Property conditions & facilities
The sheets had hair on them.
Stayed 1 night in Mar 2024

8/10 Good

Sandi

Travelled with family
Liked: Cleanliness, staff & service
Property has some maintenance needs but the room was very clean and the front desk staff that assisted us upon check in was extremely friendly and welcoming. She was also on staff the next morning when we arrived to have breakfast and I heard her greet everyone as they came through the door. The breakfast staff are the hardest working people at property, they don’t stop refilling food, picking up and keeping area cleaned the entire breakfast period.
Stayed 3 nights in Mar 2024

6/10 Okay

Libero

Stayed 1 night in Mar 2024

10/10 Excellent

Judy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2024

6/10 Okay

Anne

Travelled with family
Disliked: Amenities, property conditions & facilities
Centrally located, spacious rooms. Right next to freeway so can be noisy. Rooms are a bit dated.
Stayed 2 nights in Mar 2024

10/10 Excellent

Gisell

Travelled with family and small children
The workers we all really nice and went above and beyond to make us have a great stay!
Stayed 3 nights in Mar 2024

2/10 Terrible

Yvette

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Love the stay, very nice and clean, staff was friendly and very helpful.
Stayed 1 night in Jan 2024

10/10 Excellent

Delilah

Liked: Staff & service, amenities
Laura at the front desk was outstanding & provided excellent customer service
Stayed 3 nights in Mar 2024

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet surprised me. Small hot breakfast but it was more than what I thought it was going to be
Stayed 3 nights in Mar 2024

10/10 Excellent

nikolay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Martin

Stayed 1 night in Mar 2024

2/10 Terrible

Arthur

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was beyond rude...attempted to not allow my wife to check in...manager would not come out to speak to her...only when i called did they the manage come out and check her in...seriously the worst check in clerk ever...just horrible.
Stayed 1 night in Mar 2024
Response from Wendy on 22 Mar,2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Carlsbad - Legoland Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I do apologize for the hard time they gave your wife to check in I will look into this matter. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Jeremy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Key cards didn’t work over and over. No apologies from staff. Not enough blankets (we asked for two extras. They said there wasn’t any left). They also couldn’t keep up with breakfast supply.
Stayed 2 nights in Mar 2024
Response from Wendy on 22 Mar,2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Carlsbad - Legoland Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Luan

Travelled with partner
Liked: Staff & service, amenities
No good
Stayed 2 nights in Mar 2024

2/10 Terrible

Arturo

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Wendy on 20 Mar,2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Carlsbad - Legoland Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Joseph

Travelled with family
Hotel needs plenty of upgrades
Stayed 2 nights in Mar 2024
Response from Wendy on 20 Mar,2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Carlsbad - Legoland Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Alberto, Penitas

Liked: Cleanliness, staff & service, property conditions & facilities
Property was located close to legoland and at a great price. It was also located close to the strawberry and flower fields.
Stayed 2 nights in Mar 2024