"There was a BLOOD!!! smeare on one of the doorframe to one of the bedrooms, there was hair in one of the bathtubs and one of the rolls of toilet paper was moldy. I told the front desk about it and the employee came to the room to wipe away the blood and sincerely apologized for it. He also let me know that they were fully booked and had no other rooms. We did a thorough search throughout the suite and that was the only visible blood stain we found, so we decided to stay since it we got in too late to find boarding elsewhere. The mold and hair were in the same bathroom and we didn't see them until late. We sent an email to the company that night, and they replied the next day around 12:30pm while we were at Legoland. He asked us if we wanted the room cleaned? Also, the breakfast was pretty decent, with a waffle maker. One of the employees was running around frazzled and pretty rude, making comments to the guests, like "can you wait" as they reached to pour out some batter while she was near. Mind you, there's a line for the waffles and breakfast stops at 10 am, so people are trying to be as speedy as possible so others can get their breakfast. She also nearly bumped into my child as she rushed past to slam a cabinet door. Someone in line, whom she chastised for making 4 waffles for his kids, asked her if she was having a rough day. He was trying to get her to calm down. Anyways, I won't be staying at another Best Western after this...the blood was something wholly terrifying."