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Reviews of Hampton Inn Charleston-Historic District

2.5 out of 5
Hampton Inn Charleston-Historic District
345 Meeting St, Charleston, SC

Reviews

8.4

Very good

Rating 10 - Excellent. 516 out of 1002 reviews" "
Rating 8 - Good. 266 out of 1002 reviews" "
Rating 6 - Okay. 132 out of 1002 reviews" "
Rating 4 - Poor. 58 out of 1002 reviews" "
Rating 2 - Terrible. 30 out of 1002 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Chad

Stayed 2 nights in Mar 2024

4/10 Poor

Curtis

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great location. Room was smelly and air conditioner was extremely loud
Stayed 3 nights in May 2024

10/10 Excellent

Jamie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable accommodations, nice outdoor area for breakfast. Front desk staff very friendly and helpful.
Stayed 3 nights in May 2024

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to free buses, shopping, wonderful restaurants.
Stayed 4 nights in May 2024

10/10 Excellent

JOHN

Liked: Cleanliness, property conditions & facilities
The sitting area out back was quiet and peaceful
Stayed 3 nights in May 2024

8/10 Good

Johnny, Lexington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel is a beautiful area of Charleston. Close to everything downtown.
Stayed 3 nights in May 2024

10/10 Excellent

Leigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near several points of interest. A short walk to city market. Plenty of food options nearby. Staff was friendly and helpful. Free coffee and breakfast was a plus.
Stayed 3 nights in May 2024

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was very good. The staff is friendly and helpful. The room was clean. The price was reasonable. The hotel is close to restaurants, shopping and attractions. There is a parking garage owned by the city but paid through the hotel. We were able to park our car and not worry or we could go and come whenever. The DASH trolley stop was just across the street. Everything was so convenient. We would definitely stay there again.
Stayed 3 nights in May 2024

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. They closed breakfast 15 minutes early.
Stayed 3 nights in May 2024

6/10 Okay

Cambria

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The front desk staff were very helpful and friendly. The hotel itself is an older building which means musty smells throughout halls and rooms. Room was clean and quiet. There were a few restaurants/bars right next door within walking distance which was perfect for our one night stay.
Stayed 1 night in Apr 2024

6/10 Okay

Morgan

Disliked: Property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Stephen

Travelled with family
Disliked: Staff & service, property conditions & facilities
We enjoyed the location of the hotel. It was convenient for tours and dining. We disliked the fact that we were given a room we had not reserved. It was a handicapped room which we stated we would accept. However, when we entered the room it was smelly, hot and without air conditioning. After complaining to the front desk person we were moved to a room off the lobby that had two double beds rather than the king size be we had reserved. This room was noisy from late night revelers who would traipse in singing and shouting upon arriving. An unpleasant and expensive experience. Would not recommend.
Stayed 4 nights in Apr 2024

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great - good location, free bus across the street, comfy beds, good breakfast, friendly staff!
Stayed 4 nights in Apr 2024

4/10 Poor

Ramona

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
There was a funny smell in the room that we discovered was coming from the bathroom shower drain. In the morning there were flies all over the bathroom. There were many in the main room also. We let them know when we checked out a few hours later, the front desk lady said “yeah don’t let them bite you, it hurts.”
Stayed 1 night in Apr 2024

8/10 Good

Patrick

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property was centrally located, making it easy to walk to tours and meals, even with the visitor center right next door. However, it needed a little sprucing up, as its condition was a bit worn and fixtures dated.
Stayed 3 nights in Apr 2024

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive to our every need, clean and staff very friendly!
Stayed 2 nights in Apr 2024

10/10 Excellent

Tim

Travelled with family
Liked: Amenities, property conditions & facilities
Our truck would not fit in the garage ( over 7ft). We were able to park in the hotel lot! Very, very helpful! Thank you!
Stayed 1 night in Apr 2024

8/10 Good

Richard J.

Travelled with group
Liked: Cleanliness, amenities
Location wonderful. Staff exceptionally great, especially Ms Princess. Room was fine, except AC leaked onto carpet. Would stay again.
Stayed 4 nights in Apr 2024

6/10 Okay

Teena

Stayed 1 night in Apr 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024

6/10 Okay

Jerry, DUNWOODY

Travelled with group
Liked: Staff & service
Area perfect
Stayed 3 nights in Apr 2024

10/10 Excellent

Anne

Stayed 4 nights in Apr 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from KWatson on 12 Apr,2024
Hello and thank you for your most recent stay. I am sorry that you had a terrible experience. Please let me know what I can do to make things right. Kristy WatsonKristy.watson@hilton.com

8/10 Good

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel was very conveniently located. Very close to King Street. The hotel was a bit dated but clean and pretty. Our room and bathroom was spacious and clean, the bed was comfortable and the view of the courtyard pretty. The minifridge was super noisy but nice to have in the room. The breakfast was a nice amenity and it was lovely sitting ion the courtyard. We were not happy with Housekeeping. We were told at check in that if our room wasn't serviced, to let the front desk know and they would see what they could do. So basically their policy is to request housekeeping otherwise they would not service your room. Seems to be common in hotels now- had the same experience in New Orleans. In my opinion, Housekeeping should be part of the experience of staying in a hotel. The room was also noisy from the upstairs guests. Other than these items, it was a nice place to stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for the Cooper River Bridge Run. Walkable to most restaurants and lots of shopping.
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to explore Charleston
Stayed 2 nights in Apr 2024

10/10 Excellent

Mitchell

Stayed 2 nights in Apr 2024

6/10 Okay

Alan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good location for downtown area
Stayed 2 nights in Apr 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

scott

Stayed 3 nights in Mar 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, wonderful staff.
Stayed 2 nights in Mar 2024

10/10 Excellent

Consuelo, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and super friendly staff
Stayed 4 nights in Mar 2024

10/10 Excellent

Daniel, Philadelphia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay. So quiet in the rooms. A lovely start and would stay here again
Stayed 3 nights in Mar 2024

10/10 Excellent

thomas, Hopkins

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, super convenient location
Stayed 1 night in Mar 2024

10/10 Excellent

Carol Jeanne

Liked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Helped explain parking and breakfast. Breakfast was good, standard hotel fare but hot and tasty. Parking is on site and a little expensive but the deck appears to be safe. The area around the site is okay. Busier streets and not around the more picturesque parts of town. Not too far away though. The room is pretty typical for this class. It was clean and stocked. The shower faucet was plumbed backwards so cold was hot and vice versa. The pillows weren’t great, down material but too light. The bed was very comfortable. Overall, I’d consider staying here again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jennifer

Stayed 3 nights in Feb 2024

10/10 Excellent

Dani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent to see Charleston. The hotel was just as expected, older building, converted to a hotel. It was not as plush as other Hampton Inns I’ve stayed inn, but for the price, area, very fair. Lots of charm and comfortable. Staff was helpful and professional. Free bus transportation pick up was across the street. If you have a car the parking structure is next door. It is public parking, not part of the hotel, it is convenient and the hotel is able to provide you a pass which you pay for at check in. Breakfast was good I will definitely stay here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Crystie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Location across from Dash shuttle is excellent. Can walk to many attractions close by. Breakfast was good and plentiful. Cleanliness was adequate although trash from prior visitors still under couch and beds. No note pad or pens in room. Staff friendly, but limited on activity knowledge of Charleston.
Stayed 3 nights in Mar 2024

2/10 Terrible

Jeff

Stayed 3 nights in Mar 2024

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Phyllis

Stayed 3 nights in Mar 2024

8/10 Good

Annette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Mar 2024

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Malanie

Stayed 5 nights in Mar 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jack, Orange Village

Travelled with family, Travelled with partner
A great location. Friendly and helpful staff.
Stayed 2 nights in Feb 2024

10/10 Excellent

SUSAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! Rooms were clean and it is a great location.
Stayed 2 nights in Feb 2024

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessibility to shopping and restaurants.
Stayed 2 nights in Feb 2024