Dear Korri, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our complimentary shuttle service while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Amanda Carter, GM

Dear Naomi, Thank you for taking the time to share your review with other travelers and us. I'm pleased to hear that you were able to enjoy our views and friendly service while in Charleston. I appreciate your comments regarding noise pollution, and I have taken note. There is no better compliment than a return visit, so we hope to see you again soon. Best, Amanda Carter, GM

Dear Christina, Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. We look forward to seeing you upon your return to the area! Best, Amanda Carter, GM

Dear Cecelia, While it wasn't without some flaws, I am glad to hear that your stay was pleasant. Thank you so much for taking the time to share these kind words with us and other potential travelers. We hope that you will consider a return trip for a flawless experience next time. Sincerely, Amanda Carter, GM

Dear Cindy, We appreciate your choosing us and are glad you enjoyed your visit. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review. Best, Amanda Carter, GM

Dear Rita, Thank you for your kind comments. I am thrilled that you enjoyed our beautiful views and comfortable beds. The best compliment is a return stay. We appreciate your loyalty and look forward to seeing you again soon. Best, Amanda Carter, GM

Dear Sam, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Amanda Carter, GM

Dear Bruce, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that you did not enjoy your visit. We appreciate the feedback and hope to serve you in the future better. Sincerely, Amanda Carter, GM

Dear Sarah, I appreciate you staying at our Holiday Inn even though you did not find us a good value. We enjoy our guests taking the time to share feedback, both positive and areas of opportunity, as we are grateful for every opinion on how we can improve. Thank you for taking the time to share your review with us. Sincerely, Amanda Carter, GM

Dear Mario, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our convenient location while visiting Charleston. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Amanda Carter, GM

Dear Joy, I sincerely apologize that we didn't meet your expectations. Thank you for providing us with some feedback to work with and learn from. Our guests' experience is of the utmost importance to us, and your comments help us improve and become a better hotel. We hope you will consider a return visit in the future as we would love to provide you with a better stay. Sincerely, Amanda Carter, GM

Dear Glynn,Dear Glynn, Thank you for your review. We are glad you enjoyed your stay with us. We apologize for any inconvenience caused by the traffic situation. We appreciate your feedback and will use it to improve our guests' experience in the future. Best, Amanda Carter, GM

Dear Alicia, We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant visit to become your hotel of choice when in the area. We look forward to your return trip. Best, Amanda Carter, GM

Dear Donna, I'm sorry to hear that not every aspect of your stay met your expectations. We improve our service through our guests' feedback and yours is appreciated. We can't thank you enough for your business and hope to better serve you in the near future. Sincerely, Amanda Carter, GM

Dear Marlene, Clean rooms are the foundation for an excellent stay. We are so happy to hear that you were comfortable at our hotel and that you appreciated the efforts of our housekeeping team. Hosting you was our pleasure, and we hope to do so again soon. Best, Amanda Carter, GM

Dear Ruth, I am sorry to see that our property did not provide you with a fantastic stay. We always want to leave a positive impression, and it appears we fell short. We appreciate the suggestions for improvement and hope to redeem ourselves to you on a future visit. Sincerely, Amanda Carter, GM

Dear Yuderka, We're glad to hear from you and appreciate your review. I'm glad you mostly enjoyed your stay. My apologies regarding inconvenience caused by parking; I have taken note. Sincere feedback like yours allows us to impact future guest experiences positively. Best, Amanda Carter, GM

Dear Mersiha, All-around cleanliness is a significant focus for the entire staff here at the Holiday Inn, so it is wonderful to hear that you noticed our efforts. Thank you for being our valued guest and sharing this feel-good review. We appreciate your support and look forward to hosting you again someday. Best, Amanda Carter, GM

Dear Eyal, Thank you for awarding us a full rating. We're thrilled you had a delightful experience. Do visit us again soon! Best, Amanda Carter, GM

Dear Jose Angel, It is great to hear that we delivered on our promise of clean accommodations and cheerful service. Your positive feedback is very much appreciated and will be shared with our team. Thank you for staying at Holiday Inn, and please come see us again. Best, Amanda Carter, GM

Dear Jordan, We appreciate you taking the time to share your experience with us. We love hearing that your stay was amazing. Our associates work to provide a pleasant visit to become your hotel of choice when in the area. We look forward to seeing you again! Best, Amanda Carter, GM

Dear Steven, Thank you for choosing us, but I’m sorry that we did not provide a more positive experience. We appreciate the feedback regarding the elevator and hope to have the opportunity to leave you with a more favorable impression on a return visit. Sincerely, Amanda Carter, GM

Dear Yesenia, While I am pleased to hear that you found our location to be a highlight of your stay, I apologize that you didn't have much else that stood out as a positive. We strive to exceed our guests' expectations, and I regret falling short. Thank you for taking the time to share this review and for being our valued Guest. We hope you will give us another chance to host you in the future. Sincerely, Amanda Carter, GM

Dear David, While it sounds like you had a lot to like about your stay, I am very sorry that we didn't exceed your expectations overall. Your detailed feedback is appreciated as it helps us to focus on the areas that need our immediate attention for improvement. Please consider a return trip so we can provide you with a better experience. Sincerely, Amanda Carter, GM

Dear James, While it was not perfect, I am happy that your stay was pleasant. Thank you so much for your valuable feedback and for choosing our Holiday Inn. We look forward to welcoming you back for a flawless experience in the future. Best, Amanda Carter, GM

Dear Tannie, Our goal is to exceed our guests’ expectations, so I’m sorry that your stay was just okay. We appreciate your attention to reviewing our hotel, and we hope to impress upon your return to the area. Sincerely, Amanda Carter, GM

Dear Jeffrey, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit and our comfy, convenient accommodations. We appreciate your choosing us and hope to host you again. Best, Amanda Carter, GM

Dear ELAINE, I am sorry to hear that we let you down and you didn't enjoy your stay. We never want to leave our guests with a poor impression of our Holiday Inn. I apologize for our shortcomings and hope that we have the chance to redeem ourselves to you on a future visit. Sincerely, Amanda Carter, GM

Dear Barry, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Amanda Carter, GM

Dear DENNIS E, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Amanda Carter, GM

Dear Michael, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Amanda Carter, GM

Dear Brian, We love five-star reviews because they mean that your stay was tremendous. Thank you for choosing Holiday Inn Charleston Riverview and sharing your flawless experience. We hope to welcome you back soon! Best, Amanda Carter, GM

Dear Kelly, I'm so sorry to hear that your recent stay fell short of your expectations. Your feedback is truly appreciated, and I want you to know that we take all concerns seriously. I can understand how frustrating it must have been to encounter the issues you described. Please accept my sincerest apologies for any inconvenience caused during your visit. I assure you that we will do our best to address these issues and prevent them from happening in the future. Thank you for taking the time to share your thoughts with us. We hope to have another opportunity to provide you with a more enjoyable experience in the future. Sincerely, Amanda Carter, GM

Dear Sterling, Thank you for taking the time to share a five-star review of your experience with us. We appreciate your support and look forward to serving you again. Best, Amanda Carter, GM

Dear Jackie, I’m sorry the cleanliness of your bathroom was not up to our high standards; I have taken note. I appreciate you sharing your sincere review with us and other travelers; this allows us to improve future stays. Our team strives to be your hotel of choice when in the area. Sincerely, Amanda Carter, GM

Dear Steven, I'm glad that our location was convenient for your needs. It was our pleasure hosting you, and we hope to do so again. Thank you for staying with us. Best, Amanda Carter, GM

Dear Gregory, I am happy to hear that our excellent hotel and tremendous staff made for an excellent stay. We love welcoming guests to Charleston and being part of their impression of the city. We look forward to more visits from you in the future. Best, Amanda Carter, GM

Dear Audis, We're disappointed your time with us was anything less than perfect. We hope to share a more positive experience with you soon. Thank you for staying with us. Sincerely, Amanda Carter, GM

Dear Katherine, It sounds like you enjoyed yourself during your time with us! Thank you for this excellent review and, more importantly, for being our guest. We appreciate your patronage and hope you find yourself in Charleston again soon. Best, Amanda Carter, GM

Dear Deanna, We aim to impress, so I'm sorry that your visit was just okay. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review. Sincerely, Amanda Carter, GM

Dear Jason, Thank you for staying with us and sharing your review via Expedia.com. I am sorry that a few aspects of your stay were subpar, as our goal is to exceed our guests’ expectations. We hope to have another chance to provide the stellar experience we strive for on a return visit. Best, Amanda Carter, GM

Dear CHARLES, Thank you for sharing your experience. Your review, which highlights successes and areas for improvement, encourages us to achieve our goal of providing the best accommodations and service. Your feedback is welcomed and appreciated as we work towards being your hotel of choice in the area. Best, Amanda Carter, GM

Dear John, We're happy to hear from you and appreciate your kind review. It's great to know that you had a pleasant stay, and we're glad to have been a part of your trip. We value all your feedback, both positive and areas for improvement, and hope to host you again. Best, Amanda Carter, GM

Dear Timothy, Thank you for your generous rating and for being our valued guest. I am thrilled to see that you had a great stay overall and appreciate your feedback on how we can be perfect next time. Thank you for your business and please come again. Best, Amanda Carter, GM

Dear Nancy, It sounds like our hotel offered you a perfect balance of cleanliness and comfort. Thank you for your positive review and for allowing us the privilege of hosting you. We hope to see you again soon. Best, Amanda Carter, GM

We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us.

Dear Suzanne, We appreciate your review and recommendation. I'm delighted to know you found your stay top-notch thanks to our gorgeous surroundings and excellent staff. Please find a reason to revisit us soon. Best, Amanda Carter, GM