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Reviews of Country Inn & Suites by Radisson, Schaumburg, IL

3 out of 5
Country Inn & Suites by Radisson, Schaumburg, IL
1401 North Roselle Road, Schaumburg, IL

Reviews

8.6

Excellent

Rating 10 - Excellent. 582 out of 1001 reviews" "
Rating 8 - Good. 247 out of 1001 reviews" "
Rating 6 - Okay. 91 out of 1001 reviews" "
Rating 4 - Poor. 40 out of 1001 reviews" "
Rating 2 - Terrible. 41 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

CRYSTAL

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Staff was friendly however the floor reeked of cigarette smoke. We did not receive the "free" bottle of wine as advertised.
Stayed 3 nights in Apr 2024

10/10 Excellent

Priscilla

Liked: Cleanliness, amenities, property conditions & facilities
Nice, friendly staff; it’s always a pleasure to stay here!
Stayed 1 night in Apr 2024

6/10 Okay

Dakiti

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was a smell in the room. Property needs serious updating. Property smells old
Stayed 2 nights in Apr 2024

6/10 Okay

AnnJanette

Travelled with partner
Disliked: Property conditions & facilities
Not very clean. Room has a man cologne smell, the pillows smelled like they haven’t been washed, jacuzzi was gross to look at. Maintenance doesn’t keep up with the property. I wouldn’t recommend staying here.
Stayed 1 night in Apr 2024

10/10 Excellent

Seth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Apr 2024

6/10 Okay

Brandi

Stayed 2 nights in Apr 2024

10/10 Excellent

Glen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Apr 2024

6/10 Okay

Shakari

Travelled with family
Liked: Staff & service, property conditions & facilities
I requested a connecting room and they gave us rooms next door to each other instead. We had a neighbor complaining about the doors constantly opening and closing, but, it wouldn't have been an issue if we had the room we requested. The front desk agent said it was completely full, but, I've been in hospitality that's not always true. They prioritize those rooms for certain people.
Stayed 1 night in Mar 2024

8/10 Good

Maria del

Stayed 3 nights in Mar 2024

8/10 Good

Jasmine

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024

10/10 Excellent

Annie

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

8/10 Good

Karen, Chicago

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel, smaller than i thought. My kids loved the pool , the water was a perfect temp , went to the hot tub 1 time it was good, except there's always kids in it. Breakfast was good and standard. Eggs, sausage , waffle station,cereal etc. Would love more variety of fruits other than apples and bananas. Even if we had to pay for it. Front desk staff is very helpful. My door latch was coming off and it was fixed the next morning, but i still only barely slept because it was only me with 3 kids. Our room was cleaned everyday, which i appreciate with a 4 and 7 year old. They have a happy hour and you get a coupon for 2 alcoholic drinks , did that on the last evening there. Kids got free soda along with their snacks. It was great. 1 complaint is the Gym. It had 1 elliptical, 1 treadmill and 1 bench without weights. Went to exercise, there was no towels, or equipment wipes to clean up. Went to get water the light was on, it was empty. Sespite this, the hotel was worth the price. Hotel is is about 10 mins from the largetest mall in illinois, And lots of other restaurants nearby.
Stayed 3 nights in Mar 2024

10/10 Excellent

Shannon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all the activities we had planned for the weekend.
Stayed 1 night in Mar 2024

10/10 Excellent

Jacqueline

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with this property. Hotel was great, hot tub and pool was great. Staff checking in was awesome. Would gladly stay here again any time!
Stayed 1 night in Mar 2024

8/10 Good

Tera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in & check out. Clean, comfortable room. Close to highway, shops & restaurants.
Stayed 2 nights in Mar 2024

10/10 Excellent

Melissa

Stayed 1 night in Mar 2024

8/10 Good

Dennis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
towel availability
Stayed 2 nights in Mar 2024

8/10 Good

wenkai

Stayed 2 nights in Mar 2024

10/10 Excellent

Anton

Stayed 1 night in Feb 2024

8/10 Good

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Mar 2024

10/10 Excellent

Masayuki

Stayed 2 nights in Feb 2024

10/10 Excellent

Masayuki

Stayed 3 nights in Feb 2024

4/10 Poor

Jay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The heating/Air unit in our room was very loud and the traffic on the street in front was very loud which made it difficult to sleep.. also the hallway on our floor smelled very strong of marijuana throughout our stay
Stayed 2 nights in Feb 2024

8/10 Good

ELIZABETH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot for what we were here for. Bed was comfortable, room very clean.
Stayed 1 night in Feb 2024

8/10 Good

Marco

Aside from screaming children, it was a pleasant get away! If you don’t count the smell of weed throughout the building at all hours of the day!
Stayed 1 night in Feb 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely awesome. Very clean and updated rooms, great location, good free breakfast and not to mention adult only swim!
Stayed 1 night in Feb 2024

6/10 Okay

Janaia

Travelled with family and small children
Ok
Stayed 1 night in Feb 2024

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lisa at the front desk checked us in and was very nice. The hotel was in good shape. The pool & hot tub were were very clean and comfortable temperatures. The later hours for the pool area were very nice as well as the last hour reserved for adults. Nice touch! The bed was very comfortable. The bath looked to have been renovated. The towels are worn but usable. I understand if they are big and fluffy they would probably disappear. The breakfast was average. All in all, I would stay again if we need while in town. For a hotel in this price range, well worth staying at. A good value, great staff, and very safe.
Stayed 2 nights in Feb 2024

8/10 Good

Natalie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Tyler

Stayed 1 night in Feb 2024

10/10 Excellent

Kim

Stayed 1 night in Feb 2024

6/10 Okay

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great property. However, never received free bottle of wine as advertised.
Stayed 1 night in Feb 2024

10/10 Excellent

STEPHANIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVE this hotel. The staff is amazing!! Lisa is the best!!! Such an amazing hotel!! Highly recommend to everyone!!
Stayed 1 night in Feb 2024

6/10 Okay

Keri

Stayed 2 nights in Feb 2024

10/10 Excellent

Danielle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 out of 10 would recommend. The staff was great. The pool was great. Our room was huge. If we come back next year we will be back
Stayed 2 nights in Feb 2024

10/10 Excellent

Todd

10/10 Excellent

Christie S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub, clean, spacious and quiet. Quick check in, and comfortable beds. A travelers ideal hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

Gary

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good breakfast
Stayed 3 nights in Jan 2024

10/10 Excellent

Laurissa, Elgin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was super clean. Staff was polite. Breakfast was hot and fresh with plenty of options.
Stayed 3 nights in Jan 2024

10/10 Excellent

Norelis

Stayed 1 night in Jan 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
My stay as always predictable & repeatable, keep it up
Stayed 1 night in Jan 2024

4/10 Poor

kevin

Travelled with family
Disliked: Amenities, property conditions & facilities
Pool and hot tub were closed. Thin walls. Breakfast was subpar.
Stayed 1 night in Jan 2024

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Pleasant Surprise
The desk clerk was incredibly friendly. The hotel offers a bottle of wine to the person who makes the reservation. But I'm not much of a wine drinker, so the desk clerk let my husband, my 5-year-old son, and me each select an item from the fridge/snack area. There was a variety of choices. The room was clean and quiet. We enjoyed the hot tub, but it was out of order on the second day of our visit. There were several options at breakfast. (They even had waffle iron spray so the waffles didn't stick!) There were vending machines with Pepsi products - my favorites. I highly recommend this hotel!
Stayed 2 nights in Jan 2024

10/10 Excellent

May

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Danielle

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
This hotel is not what it used to be. The hot tub was not working, because of that there were too many people in the pool and LOTS of kids. The towels were thin and cheap. The temperature was horrible, one degree made it too hot or too cold. The front desk staff tried to upgrade us for the inconvenience but the king room had a tiny bathroom and seemed like a downgrade. Breakfast was almost not even edible. The eggs were overcooked the sausage tasted old and there wasn’t much variety. I asked if there was new management and was told Radisson no longer owns it. I will not be back.
Stayed 1 night in Jan 2024

6/10 Okay

LaShaun

Didn’t like that we was on the 1st floor, too much traffic from the pool area. Breakfast needs to provide other types of meats besides pork, everyone doesn’t eat pork.
Stayed 2 nights in Jan 2024

10/10 Excellent

Muminah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay
Stayed 2 nights in Jan 2024