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Reviews of Motel 6 Elk Grove Village, IL

2 out of 5
Motel 6 Elk Grove Village, IL
1000 W Devon Ave, Elk Grove Village, IL

Reviews

7.8

Good

Rating 10 - Excellent. 425 out of 1001 reviews" "
Rating 8 - Good. 265 out of 1001 reviews" "
Rating 6 - Okay. 129 out of 1001 reviews" "
Rating 4 - Poor. 58 out of 1001 reviews" "
Rating 2 - Terrible. 124 out of 1001 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Lori

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property does not match the description. No ice machine, smoking room, no tub. The property had overflowing trash and filthy. Room had ash trays and smelled of smoke. Staff very unfriendly and rude. I could not cancel and leave.
Stayed 1 night in May 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Always a good stay, Deb is great, very nice.
Stayed 2 nights in May 2024

8/10 Good

Jerzy, Knoxville

Liked: Cleanliness, property conditions & facilities
Blanket not to warm
Stayed 1 night in May 2024
Response from Brand Experience Team on 20 May,2024
Hi Jerzy,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, no issues
Stayed 1 night in May 2024
Response from Brand Experience Team on 20 May,2024
Hi Laura,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Always good.
Stayed 1 night in May 2024
Response from Brand Experience Team on 20 May,2024
Hi Laura,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

8/10 Good

Kathleen

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Daniel, Medicine Hat

Liked: Cleanliness, staff & service, property conditions & facilities
I had no problems whatsoever with this hotel. It was great to get in and get out of for a quick minded solo traveller. Thanks for a great nights stay!!
Stayed 1 night in May 2024
Response from Brand Experience Team on 20 May,2024
Hi DanielThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 Good

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Nancy Y. on 16 May,2024
Thank you for positively rating your stay!!Nancy Y.#Team6

8/10 Good

Siska

Liked: Cleanliness, staff & service
I just need to stay. Overall is good enough.
Stayed 2 nights in May 2024
Response from Brand Experience Team on 14 May,2024
Hi Siska, Thank you for positively rating your stay!Natalie #Team6

10/10 Excellent

jordyn

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 3 nights in May 2024
Response from Brand Experience Team on 14 May,2024
Hi Jordyn, Thank you for the 5-star rating!Natalie #Team6

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stay here often, always good experience.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 14 May,2024
Hi Laura, Thank you for the excellent review! We hope to see you soon.Natalie #Team6

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very nice and helpful!
Stayed 2 nights in May 2024
Response from Brand Experience Team on 14 May,2024
Hi Laura, Thank you for the excellent review! We hope to see you soon.Natalie #Team6

2/10 Terrible

Joshua

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
full of huge pets everywhere watch your step. Police’s were always there to escort someone off the property or de escalate a situation
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 7 May,2024
Hi Joshua,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

andrzej

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Elevator not working
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May,2024
Hi Andrzej,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

6/10 Okay

Torrey

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The elevator was out of order the whole stay if we had to go somewhere we had to use stairs I have bad leg so that was inconvenient upstairs was loud door slams loudly
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 7 May,2024
Hi Torrey,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

2/10 Terrible

Emad

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel lobby sucks no bathroom at the lobby not complementary coffee or tea at the front desk and attitude with employee
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May,2024
Hi Emad,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

10/10 Excellent

Indra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on 10 May,2024
Hi Indra,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 10 May,2024
Hi Melissa,Thank you for the perfect rating!Lilith#Team6

8/10 Good

ERSOZ

Business traveller
Liked: Staff & service
🙃
Stayed 3 nights in Apr 2024

10/10 Excellent

Sean

Stayed 1 night in Apr 2024

10/10 Excellent

ERSOZ

Stayed 1 night in Apr 2024

10/10 Excellent

Khurram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent overall
Stayed 2 nights in Apr 2024
Response from Nancy Y. on 2 May,2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Melissa

Stayed 1 night in Apr 2024

6/10 Okay

Charles

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Nancy Y. on 19 Apr,2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Gr8
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 17 Apr,2024
Hi Jack, Thank you for the perfect rating!Natalie #Team6

8/10 Good

sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 17 Apr,2024
Hey friend, thanks for taking time to share your review. We appreciate your support.Natalie #Team6

10/10 Excellent

Jose

Stayed 4 nights in Mar 2024

10/10 Excellent

Otilio

Stayed 1 night in Mar 2024

10/10 Excellent

Nathan

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and the beds were clean and comfy. Parking was easy.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 9 Apr,2024
Hi Nathan, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

8/10 Good

Adrian

Stayed 1 night in Mar 2024

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price. Extremely safe close to shopping and restaurants. I just wish the bathroom was a bit bigger sink was oddly placed next to the door.
Response from Brand Experience Team on 9 Apr,2024
Hi Meghan,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

2/10 Terrible

Leo

Stayed 2 nights in Mar 2024

8/10 Good

Roxy

Stayed 1 night in Mar 2024

10/10 Excellent

Daniel, Bloomington

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great pricing soft bed
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2 Apr,2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

YUTONG

Liked: Cleanliness, staff & service, property conditions & facilities
Fairly good motel considering the price.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2 Apr,2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

David

Stayed 1 night in Mar 2024

2/10 Terrible

Gus

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty place cockroach was in room, hungry dog howling all night .
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on 12 Mar,2024
Hi Gus,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

8/10 Good

Dania

Liked: Cleanliness
Good price
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Mar,2024
Hi DaniaThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 Good

Goran

Liked: Property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Nancy Y. on 6 Mar,2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Edward

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and smells nice.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 26 Feb,2024
Hi SeanThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Laura

Liked: Cleanliness, property conditions & facilities
Very nice.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 26 Feb,2024
Hi Laura,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

abdi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decently affordable clean rooms
Clean, cozy and affordable rooms with truly cooperative and friendly staffs.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 26 Feb,2024
Hi Abdi,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

8/10 Good

Darnell

Business traveller
Descent
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 26 Feb,2024
Hi Darnell,Thank you for positively rating your stay!Lilith#Team6

8/10 Good

Justin

Travelled with group
Disliked: Amenities
Get what you pay for. Could even be cheaper to be honest without the breakfast. But 2 great things they offer is a shuttle which always takes us to the allstate arena for wrestling shows. and across the street they have heavenly bodies club which me and my buddies always enjoy!
Stayed 1 night in Jun 2023
Response from Brand Experience Team on 20 Feb,2024
Hi Justin, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024
Response from Brand Experience Team on 22 Feb,2024
Hi Cynthia,Thank you for the amazing review!Maz K.#Team6

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 22 Feb,2024
Hi Edward,Thank you for the perfect rating!! Maz K.#Team6

10/10 Excellent

Sergey

Stayed 1 night in Feb 2024
Response from Brand Experience Team on 22 Feb,2024
Hi Sergey,Thank you for the amazing rating!! Maz K.#Team6

2/10 Terrible

Tibor

Business traveller
Check in was awful. The clerk told me my payment to Expedia was declined, which it wasn’t. And made me pay again if I wanted to stay. So now I’ve been charged twice. And I’m sure I’ll have to jump through the hoops to get a refund. Just awful and I will never use Expedia again
Stayed 1 night in Feb 2024
Response from Dulce Lopez on 6 Feb,2024
Hi Good Morning My name is Dulce Lopez, I am the manager of Motel 6 Elk Grove I am very sorry for the inconvenience you had. But I already returned the money to the card you used to pay and we are going to contact Expedia to collect the payment.

2/10 Terrible

Silvio

Business traveller
Stayed 7 nights in Jan 2024
Response from Nancy Y. on 14 Feb,2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6