In-room safe, desk, free WiFi, bed sheets
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Reviews of Royal Safari Garden Resort & Convention

3.5 out of 5
Royal Safari Garden Resort & Convention
Jalan Raya Puncak 601, Cisarua, West Java

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 18 reviews" "
Rating 8 - Good. 6 out of 18 reviews" "
Rating 6 - Okay. 4 out of 18 reviews" "
Rating 4 - Poor. 4 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

10/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Bed and bathroom is too old
Stayed 2 nights in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Great hotel
Very nice We loved it
Stayed 3 nights in Aug 2018

6/10 Okay

Sherif, Maryland, USA

Liked: Staff & service
Good facility poorly maintained
The hotel had seen its glorious days. Physical facilities are poorly maintained. Restaurant is below par. Staff had no concern that everything was empty, and needs to be replenished. Internet is only at the lobby and restaurant.
Stayed 1 night in Nov 2017

4/10 Poor

Arief, Jakarta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recomeded hotel room
4 stars hotel feels like 2 stars, I've got no balcony room, no good views, old style room interiors, bath room not comfort, beeakfast not good, animal show is ok, animal rodong is ok, old style game, sports facilities ok, old style pool for children only,

8/10 Good

Rinita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
more promo and discount please
Good hotel

4/10 Poor

Jie Khie

Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leopard room
Menyenangkan dan pasti kembali lagi
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
서비스가 없을무
예약) 호텔스닷컴에 올려진 호텔정보가 잘못되어 사진만 보고 예약했다가 도착하자마자 직원과 아규생겼습니다. 비교적 최근에 지어진 기린방으로 알고 예약했으나 하위등급인 레오파드룸을 주려고 하네요 아규끝에 기린방 받았지만 기다리는 내내 애는 울고 힘들었어요 객실) 2개 객실 모두 실내바닥이며 욕실바닥에 긴 머리카락.. 구석에 머리카락 덩어리 있는 정도.. 서비스) 도착 후 오후 4시 룸서비스 연결안됨, 프론트 연결안됨 객실내 타월 2장뿐이라 추가요청했더니 그대로 소식 두절.. 욕실 청소 다시 해달라 부탁한것도 알았다해놓고 오질않았네요 조식) 협소한 장소 빈약한 메뉴. 방번호 적고 한참 기다려 겨우들어갔습니다. 미고렝, 나시고렝, 치킨 등 특별할것없는 빈약한 메뉴 그대로임 부대시설) 새공원이 제법 크게 갖춰져있구요 세살아이가 매우 좋아할정도의 산책로, 작은 놀이기구시설 있습니다. 총평) 매우 별로 였으나 이 지역에 그나마 이정도의 호텔이 드물어서 기대치를 낮추고 한번쯤 방문해볼것을 권함...
Stayed 1 night in Nov 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Pertama liat keren hotelnya sesuai dg harga tp pelayanan receptionist yg memberi kunci kamar yg masih berisi penghuni lain membuat saya langsung berpikir hotel ini standar. Setelah melihat fasilitas kamar pun sgt biasa dan dilengkapi sprei yg sobek sobek pinggirannya hehe. Belum lg wahana/fasilitas didalamnya harus bayar spt mobil wara wiri yg digunakan utk mengelilingi hotel&Permainan anak2. Mohon ditingkatkan pelayanan serta fasilitas hotel sesuai dg bintangnya.
Stayed 1 night in Sep 2018

10/10 Excellent

sri bimo adhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satu dari sedikit hotel terbaik utk liburan keluarga di daerah Puncak. Bahkan rasanya hanya sedikit hotel di Indonesia yg menyelenggarakan atraksi2 hiburan keluarga. Hebatnya mayoritas atraksinya gratis. Totally worth the value
Stayed 1 night in Aug 2018

4/10 Poor

Alpen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
sedang renovasi
Hotelnya sedang renovasi. suasana juga sepi pengunjng, jd agak sunyi
Stayed 3 nights in Aug 2018

8/10 Good

Mohammad

Untuk setaraf hotel bintang 4 RSGH pelayanannya kurang maksimal. Bantal dikamar hanya disediakan 2, yang mana biasanya hotel menyediakan 4 bantal. Dan bantal sangat tipis, tidak tersedia hair dryer dan juga sisir dikamar mandi. Kebersihan toilet kurang, kami bermalam di kamar Leopard. Fasilitas untuk anak2 Oke, Breakfast di Hotel ini lumayan Lengkap dan Enak. Thx

8/10 Good

reza, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel, bad expedia
i book breakfast included. but expedia cannit confirm to the hotel that it include breakfast. please cek when booking with expedia, the web page and the actual might be different
Stayed 1 night in Feb 2018

6/10 Okay

Ali

Liked: Property conditions & facilities, room comfort
مقبول
المنتجع مقبول ، ولكن يجب أن يكون طلبك في الاستقبال او في حال الحجز في قسم الزرافة ( فقط ) أم الاقسام الأخرى غير مؤهلة للسكن ، الفطور مقبول ومتنوع
Stayed 1 night in Aug 2017

10/10 Excellent

Budi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liburan Keluarga
Lokasi sangat strategis tidak terlalu sulit dijangkau, sangat aman dan nyaman untuk berlibur bersama keluarga, area hotel yang sangat luas dengan beragam permainan sehingga tidak membosankan dan tidak perlu susah harus keluar menikmati hiburan, keramahan pelayanan sangat baik, secara keseluruhan semua diatas rata-rata, berharap bisa kembali berlibur di royal safari garden bersama keluarga
Stayed 1 night in Jun 2017

8/10 Good

Hardy, jakarta

Liked: Staff & service, property conditions & facilities, room comfort
Hotel dengan Lokasi strategis
Fasilitas hotel yg bagus dan lengkap dengan sarana bermain anak. Sayangnya sesang renovasi.

8/10 Good

Asmin, Bekasi

Liked: Staff & service
Tempat Yang Menyenangkan Buat keluarga dengan anak
Cukup Menyenangkan, karena lokasi hotel sangat strategis dan gampang cari makan. dekat dengan Pizza Hut, tinggal nyeberang jalan depan hotel. Kanan kiri hotel ada minimarket alfamart maupun indomaret. seberang hotel juga byk yg jualan buah dan makanan.