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Reviews of Big Bear Motel

2.5 out of 5
Big Bear Motel
139.W Yellowstone Ave, Cody, WY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 613 out of 1000 reviews" "
Rating 8 - Good. 279 out of 1000 reviews" "
Rating 6 - Okay. 67 out of 1000 reviews" "
Rating 4 - Poor. 21 out of 1000 reviews" "
Rating 2 - Terrible. 20 out of 1000 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
King bed room big and clean .
Stayed 1 night in May 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and the accommodations were fine.
Stayed 1 night in May 2024

10/10 Excellent

diane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, clean , quaint and everything needed. Friendly staff.
Stayed 1 night in May 2024

6/10 Okay

Patrick, Bradenton

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Just okay, not worth the money we paid.
Stayed 1 night in May 2024

10/10 Excellent

Monica, Westby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great motel, great staff at check in, room is clean and in great condition.
Stayed 1 night in May 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is the kind of value hotel you feel good about - clean, safe, good value and a good night’s sleep.
Stayed 1 night in May 2024

8/10 Good

Kala

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentlemen at the front desk was very polite and friendly. Loved the parking and area around the building.
Stayed 2 nights in May 2024
Response from Jake on 7 May,2024
Thank you so much for your kind feedback and for choosing the Big Bear! You are always welcome back!

8/10 Good

Adam, Gillette

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great breakfast place an across the street ( Our Place).
Stayed 2 nights in May 2024
Response from Jake on 7 May,2024
Thank you for staying with the Big Bear! That restaurant is great, and we highly recommend it to everyone who stays with us. You are always welcome back!

10/10 Excellent

Dylan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the mountains in the morning! Spacious room. My wife and three kids all stayed and had enough room! Will stay again!
Stayed 2 nights in May 2024
Response from Jake on 7 May,2024
We are so glad that your stay was a pleasant one! From our family to yours, thank you for choosing the Big Bear for your stay in Cody!

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Dated but clean and comfortable. Need to bring your own iron.
Stayed 1 night in Apr 2024
Response from Jake on 7 May,2024
Thank you for staying with us, we appreciate your kind feedback! We have a couple of irons and ironing boards in our office that we can lend out, along with other loaner items. We're glad to have had you with us, you're always welcome back!

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms have a good decor. The bed an pillows were just right for my weary head
Stayed 1 night in Mar 2024
Response from Jake on 12 Mar,2024
Thank you so much for your kind feedback and for choosing the Big Bear!

8/10 Good

Shannon

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean property. The wonderful Wyoming wind was blowing so it was a little loud in the NW corner of the property but nonetheless a nice place to stay in Cody, WY!
Stayed 1 night in Feb 2024
Response from Jake on 12 Mar,2024
Thank you for choosing the Big Bear for your stay. We apologize for the winds, but Wyoming wouldn't be Wyoming without the wind in the winter! You are always welcome back!

8/10 Good

William

Liked: Staff & service
It was relatively clean, but the property is rather dated and not modern. It was fine for my one night stay.
Stayed 1 night in Jan 2024
Response from Jake on 12 Mar,2024
We are glad to have had you with us, thank you for choosing the Big Bear!

10/10 Excellent

Elizabeth, Winter Park

Stayed 1 night in Dec 2023

2/10 Terrible

Jeff

Business traveller
Was not ever able to checkin.
Stayed 1 night in Dec 2023
Response from Jake on 21 Dec,2023
We deeply apologize for the inconvenience. Management had stepped away from the office for a bit when you were trying to check in. There is no excuse for this shortcoming. We would like to make it up to you if you are ever in the area again by offering you a clean, comfortable, and enjoyable stay. Thank you for thinking of the Big Bear.

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Great place! Very clean and comfortable. I liked the retro vibe. Would definitely stay here again. Can’t beat the price, too!
Stayed 1 night in Nov 2023

10/10 Excellent

Lawrence

Nice motel friendly staff
Stayed 2 nights in Nov 2023

4/10 Poor

Michael

Disliked: Property conditions & facilities
The heater wasn't working and it was cold.
Stayed 1 night in Nov 2023

10/10 Excellent

David P

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Easy check in, simple but clean room, perfect for our one night stay.
Stayed 1 night in Nov 2023

6/10 Okay

Quentin

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was clean and the location was very convenient for us. The AC and heater were working great. However, the shower was barely usable. I understand saving water but this was ridiculous. Plus, adjusting water temperature was a pain. It would be nice to have a box of Kleenex in the room. The mattresses were really hard. For the price, we will probably stay somewhere else next time. 
Response from Jake on 27 Oct,2023
Thank you for taking the time to leave us your feedback. We apologize for any of the discomforts of your stay. The room you had does take a bit for the water to come out warm. It draws from an on-demand water heater with a fair bit of distance between it and the room. We would like to make up for this by offering you a more comfortable stay if ever you are to return in a more accommodating room. Most of our rooms are not set up like the one you had booked and all of our beds are newer. Thank you for choosing the Big Bear, we hope your stay in the area was otherwise pleasant!

4/10 Poor

Donald

Stayed 1 night in Oct 2023
Response from Jake on 27 Oct,2023
Thank you for rating our property. We do wish to know how we can improve however. Thank you for choosing the Big Bear, we hope we can make it up to you with a more pleasant stay if you are ever back in the area.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed one night before and after a mountain hunting trip. Clean quiet easy access to our car and gear. Hot showers!! Comfortable bed. Would stay again.
Stayed 1 night in Oct 2023
Response from Jake on 24 Oct,2023
Thank you so much for choosing the Big Bear and for your kind words! You are welcome back anytime!

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Weather didn’t help!! Had to change rooms,2 room had a heater noisy problem!!
Response from Jake on 18 Oct,2023
Thank you for staying with us, we apologize for any discomforts you experienced. We hope that your trip through was pleasant otherwise, and would like to invite you back if ever you are in the area for a more comfortable stay!

6/10 Okay

Rachelle

The rooms were clean but dated.
Stayed 1 night in Oct 2023
Response from BBM on 15 Oct,2023
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody!

10/10 Excellent

Jessica

Stayed 1 night in Oct 2023

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Beautiful setting, and yet close and convenient to town. Great room!
Stayed 1 night in Oct 2023
Response from BBM on 15 Oct,2023
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from BBM on 15 Oct,2023
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody!

8/10 Good

Amy

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from BBM on 15 Oct,2023
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody!

8/10 Good

Danny

Stayed 1 night in Sep 2023
Response from BBM on 15 Oct,2023
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody!

10/10 Excellent

MaryAnne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very pleasant stay! Everyone was so friendly!
Stayed 3 nights in Oct 2023
Response from BBM on 15 Oct,2023
Thanks for staying with us, we appreciate the feedback. Cool photo attached! We hope you enjoyed your time in Cody.

6/10 Okay

Connie

Travelled with group
Disliked: Amenities, property conditions & facilities
The wind was blowing and it sounded like someone was rolling in a chair on the roof. There was some type of dripping noise in the bathroom. Not sure what it was if finally stopped.
Stayed 1 night in Sep 2023
Response from BBM on 15 Oct,2023
Thanks for staying with us, we appreciate the feedback. Wyoming is famous for the wind! Unfortunately we have no control over the weather. Sounds like the faucet wasn't turned off all the way. We hope you enjoyed Cody, safe travels!

8/10 Good

Timmy

Stayed 2 nights in Oct 2023
Response from Jake on 27 Oct,2023
Thank you for your kind feedback! We hope you had a great time visiting the area, you are always welcome back!

10/10 Excellent

Daniel

Stayed 2 nights in Sep 2023
Response from Jake on 25 Oct,2023
Thank you for staying with the Big Bear!

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were very pleased with the room and the price. This was a big room and spotless. Totally recommend you give it a try!
Stayed 1 night in Sep 2023
Response from BBM on 15 Oct,2023
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody! Safe travels.

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from BBM on 15 Oct,2023
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody! Safe travels.

10/10 Excellent

David

Travelled with family
Liked: Amenities, property conditions & facilities
Helpful staff
Stayed 1 night in Oct 2023
Response from BBM on 15 Oct,2023
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody! Safe travels.

8/10 Good

susan

Stayed 1 night in Sep 2023
Response from BBM on 15 Oct,2023
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody! Safe travels.

2/10 Terrible

Sarah

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2023
Response from BBM on 1 Oct,2023
Sarah, can you please send us a message or call and let us know what we could've improved on? We take pride in our establishment and want to make sure all of our guests enjoy their experience. Thanks for staying.

8/10 Good

Bradley A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from BBM on 15 Oct,2023
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody! Safe travels.

8/10 Good

Delores

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2023
Response from BBM on 15 Oct,2023
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody! Safe travels.

10/10 Excellent

Helen

The property is very nice. Front desk receptionist was awesome
Stayed 1 night in Sep 2023
Response from BBM on 15 Oct,2023
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody! Safe travels.

10/10 Excellent

m

Stayed 1 night in Sep 2023
Response from BBM on 15 Oct,2023
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody! Safe travels.

2/10 Terrible

Joe

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The heater was so noisy, couldn't sleep at all.
Stayed 1 night in Sep 2023
Response from BBM on 27 Sept,2023
Thanks for staying with us, Joe. We wish you had told us so we could've corrected this during your stay rather than leaving us a 1 star. Safe travels.

10/10 Excellent

Gessika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place from the outside will make you raise an eyebrow. I wasnt sure. But Tara was super nice and made me feel welcome. The room blew my mind. This place is NOT a dive. The room was massive and very very clean. There were no odors or stains. It felt very fresh. For the price it was a steal. Ive stayed at name brand places that were less nice and less personality. I intend to stay here again for my next trip out west.
Response from BBM on 15 Oct,2023
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody! We look forward to your future stay. Safe travels.

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property but well maintained and very clean. Nothing fancy but very nice for the price we paid. The driveway is stone and right along the highway so convenient but noisy in the morning. The bed was very comfortable and both of us slept through the night no problem. Staff is very friendly! Would stay here again.
Stayed 1 night in Sep 2023
Response from BBM on 15 Oct,2023
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody! Safe travels.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like a cabin!
Quaint and very friendly service. Great little getaway with kids.
Stayed 1 night in Sep 2023
Response from BBM on 15 Oct,2023
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody! Safe travels.

10/10 Excellent

KRISTIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant place, a little drive to downtown but very easy drive.
Stayed 1 night in Sep 2023
Response from BBM on 15 Oct,2023
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody! Safe travels.

10/10 Excellent

Deana

Liked: Staff & service, amenities, property conditions & facilities
Loved that it’s family owned and operated and if you pay with cash they pass the savings on to their customers! Room was very clean and very spacious! It was a great experience for us!!
Stayed 1 night in Sep 2023
Response from BBM on 15 Oct,2023
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody! Safe travels.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The extra room
Stayed 1 night in Sep 2023
Response from BBM on 15 Oct,2023
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody! Safe travels.

10/10 Excellent

Richard, Alexandria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spontaneously decided to stay in Cody, WY, and saw Big Bear had good reviews. We loved staying there with the very fun & friendly atmosphere. 👍👍
Stayed 1 night in Sep 2023
Response from BBM on 15 Oct,2023
Thanks for staying with us, we appreciate the feedback. Hope you enjoyed Cody! Safe travels.