Steigenberger Hotel Köln is located in Innenstadt, a neighborhood in Cologne, and is in the entertainment district and near a metro station. Neumarkt and Cologne Cathedral are notable landmarks, and travelers looking to shop may want to visit Old Market. Check out an event or a game at LANXESS Arena, and consider making time for Cologne Zoo, a top attraction not to be missed.
Located close to City Hall and Cologne Cathedral, Steigenberger Hotel Köln provides dry cleaning/laundry services, a bar, and a 24-hour health club. In addition to a restaurant, guests can connect to free in-room WiFi.
Additional perks include:
Buffet breakfast (surcharge), an electric car charging station and ATM/banking services
Guest reviews give top marks for the location
Room features
All 305 rooms have comforts such as pillow menus and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and separate sitting areas. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
Hypo-allergenic bedding and free cots/infant beds
Bathrooms with free toiletries and hairdryers
Flat-screen TVs with cable channels
Wardrobes/cupboards, separate sitting areas and electric kettles
Daily buffet breakfast available for a fee: EUR 29 per person
A bar/lounge
A restaurant
Coffee and tea in common areas
Things to do
24-hour health club
TV in common areas
Family friendly
Free cot
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Porter/bellhop
Business services
7 meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hardwood flooring in room
Lift
Smooth flooring in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
10 floors
Ballroom
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free cot
Hypo-allergenic bedding
Pillow menu
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels
Entertainment
Flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
Restaurant dining guides
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Free local calls
Iron/ironing board on request
Laptop workspace
Phone
Safe
Separate sitting area
Soundproofed rooms
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Early check-in subject to availability
Early check-in is available for a fee
Check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
An effective city/local tax rate of 5.00 percent will be charged
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 29 per person
Nearby parking fee: EUR 28.00 per day (3281 ft away)
Pet fee: EUR 10 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: EUR 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Steigenberger Köln
Barcelo Hotel Cologne City Center
Steigenberger Hotel Köln Hotel
Hotel Rudolfplatz formerly Barcelo
Cologne Rudolfplatz formerly Barcelo Cologne
Rudolfplatz formerly Barcelo
Steigenberger Hotel Köln Cologne
Steigenberger Hotel Köln Hotel Cologne
Steigenberger Hotel Köln Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 539 out of 1036 reviews" "
10 - Excellent
539
Rating 8 - Good. 314 out of 1036 reviews" "
8 - Good
314
Rating 6 - Okay. 116 out of 1036 reviews" "
6 - Okay
116
Rating 4 - Poor. 40 out of 1036 reviews" "
4 - Poor
40
Rating 2 - Terrible. 27 out of 1036 reviews" "
2 - Terrible
27
8.8/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Excellent
Fiona
12 Apr,2024
The staff were so helpful & friendly
Very clean
And the most amazing breakfasts
Fiona
Stayed 3 nights in Apr 2024
4/10 Poor
Joao Pedro
6 Mar,2024
Liked: Cleanliness
Disliked: Staff & service, amenities
The ac didn’t work and they fisrt told us to just open the window. After a second complain they gave us another room.
The water keeps changing temperature so had to shower in lower temperature the usual to avoid getting burned.
Breakfast was good
Very good hotel located in the center of the city (at Rudolfplatz). Subway (U Bahn and tram) is just in front of the hotel. Coming from Cologne-Bonn airport was very easy by train (it took 30 minutes with one train change).City center is in the walking distance. Room was very big (we stayed 3 adults) and clean. Kettle and Nespresso machine was in the room. Everything was perfect related to our stay. Thank you for your hospitality.
I Already gave feedback through this forum mid stay regards our check in chaos but never got a response from hotel which was a major disappointment.
Worthy of mention are the barman Milan and the porter gentleman who were both friendly and helpful
Excellent neighborhood, very nice breakfast but too long check in , most probably because of Christmas Days
Upgrade and view weren’t given at the beginning even though i booked them, i had to call the reception again and mention it and then we changed the room