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Reviews of Mandarina Colombo

5 out of 5
Mandarina Colombo
433, Galle Road, Colombo

Reviews

8.6

Excellent

Rating 10 - Excellent. 373 out of 746 reviews" "
Rating 8 - Good. 245 out of 746 reviews" "
Rating 6 - Okay. 82 out of 746 reviews" "
Rating 4 - Poor. 30 out of 746 reviews" "
Rating 2 - Terrible. 16 out of 746 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Aisalan

Travelled with family and small children
Liked: Staff & service
The cleanliness of the room service could have been better. They did not change the soiled towels in my 8 days of stay with kids as often as they should have.
Stayed 9 nights in Apr 2024

8/10 Good

Palanivel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Rashed, Thousand Oaks

Travelled with family
Liked: Cleanliness
I called the hotel ahead of my vist that I need transport to the airport. They said it would be arranged when I check in. When I checked in, they said the hotel transport is no longer available. They however arranged an expensive taxi. I asked them if driver takes credit card and they said yes, I asked again the following morning before leaving and they confirmed. The driver at airport said he doesn't have any credit card facility! It was a big hassle arrangin cash at the airport. Check was ok but the person at check in was not friendly. There was no drink offered at check in. The food at the restaurant was ok. I’ve never seen such low quality 5 star hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Balarajan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay and a worth the money!
Stayed 3 nights in Apr 2024

8/10 Good

Sujeeva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked the most was the fact there was an extra little room with a single bed, tv and separate aircon. Also bottles of water given when requested as we drank so much water. Was a little dissapointed that I could not order ala carte breakfast before 10 am. The counter that sells food items should be open early.
Stayed 3 nights in Mar 2024

8/10 Good

Kamani, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No alcohol served in the hotel. Food was more towards Asian/Chinese Customers...
Stayed 2 nights in Mar 2024

8/10 Good

Vijay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Dayani, Uxbridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
polite staff , comfotable room and good dining.
Stayed 3 nights in Feb 2024

10/10 Excellent

Shifana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Michail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located, attentive staff, quiet rooms and air conditioning, black out curtains, clean. Would stay again gladly.
Stayed 7 nights in Feb 2024

10/10 Excellent

Melannie San

Liked: Cleanliness
Stayed 9 nights in Feb 2024

10/10 Excellent

Tim, Miami Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

4/10 Poor

Abbie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
This is not a 5 star hotel, a 3 is a stretch. It is also a dry hotel which is not clear without significant research. We had to leave this hotel to find something more suitable and they refused a refund.
Stayed 12 nights in Dec 2023

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is cateréd for Indians
Stayed 1 night in Feb 2024

10/10 Excellent

Abdul

Stayed 1 night in Feb 2024

10/10 Excellent

Sanford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 2 nights in Feb 2024

6/10 Okay

Tharshan, Vaudreuil Dorion

Liked: Cleanliness
For the money you pay the food os not the best. They made me wait 30min infront of my door because the wireless card entry did not work. They had to come and change the batteries for the sensors and then we have to wait for someone from IT to come reprogram the door so that the card would work. All this can be avoided if they do their proper maintenance.
Stayed 5 nights in Jan 2024

8/10 Good

Christine Y

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024

6/10 Okay

Kaleel Rahman

Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Very convenient location, friendly service, nice spacious rooms. Gym is bit small and poolside was not too conducive for lounging as it is too near the restaurant. But overall, great value for a nice place and would book again.
Stayed 6 nights in Jan 2024

8/10 Good

Avneesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location but no drinks available being a five star hotel. Rest everything is cool. Very hospitable staff.

8/10 Good

Ashleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Waise

Liked: Amenities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short trip before heading elsewhere in Sri Lanka. Very comfortable bed, large room size, very adequate amenities. Good location. Would recommend this place.
Stayed 1 night in Jan 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dry hotel
Good hotel. Very comfortable beds and pillows, large rooms in a good area of colombo. Pool is really nice and during our stay nearly always empty. The hotel is dry, ie no alcohol, which might not be a problem but we stayed there on new years eve. It should say this in the hotel information, also no mention or knowledge of vip access scheme so no upgrade, refused discount on food/drink etc.
Stayed 3 nights in Dec 2023

10/10 Excellent

Jana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Jude

Stayed 3 nights in Dec 2023

8/10 Good

Sugandhi, Kalamazoo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Clean and comfortable
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
It was fine
Accessible to many things. Their restaurant wasn’t great and it was far more ‘worn’ than the current photos but it was fine.
Stayed 4 nights in Dec 2023

4/10 Poor

THULITHA DESHAPRIYA DE SILVA, London

Disliked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Jude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff including the front desk to the restaurant/ room service were friendly. The hotel was clean and welcoming. Dinner ordered from the restaurant was reasonably priced and was delicious. If you prefer less spicy please inform when placing order. Because some of the dishes that I ordered were very spicy. Overall my stay was enjoyable.
Stayed 1 night in Dec 2023

10/10 Excellent

Paiman

Stayed 4 nights in Dec 2023

8/10 Good

Dominic

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff friendly swimming pool was a bit small ckean rooms
Stayed 9 nights in Nov 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. Nice pool. Clean
Stayed 2 nights in Dec 2023

10/10 Excellent

Achini

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Vijikumar

Liked: Cleanliness, staff & service, property conditions & facilities
Location &Room&staff All over nice place
Stayed 2 nights in Nov 2023

10/10 Excellent

Elango, Mississuaga

Travelled with partner
Liked: Cleanliness, staff & service
Good courteous service
Stayed 4 nights in Nov 2023

10/10 Excellent

Thiru

Stayed 5 nights in Nov 2023

8/10 Good

Keith

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel in Colombo
Very comfortable stay in a lovely, modern hotel. Service is excellent, and the breakfast is also very good, with a wide selection to choose from!
Stayed 5 nights in Nov 2023

10/10 Excellent

Óscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVELY STAY!
Mandarina Colombo is an amazing hotel. The service is on point, the food is delicious, and the comfort is evident. Definitely amazing value for money.
Stayed 4 nights in Nov 2023

10/10 Excellent

Anu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, clean room, convenient location and good price compared to other hotels in Colombo.
Stayed 1 night in Nov 2023

6/10 Okay

Vijikumar

Liked: Property conditions & facilities
Disliked: Staff & service
Need to more training to the staff
Stayed 1 night in Nov 2023

8/10 Good

Venkata SubbaRao

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Nov 2023

10/10 Excellent

Anu

Stayed 3 nights in Nov 2023

8/10 Good

Moomin

Stayed 1 night in Nov 2023

10/10 Excellent

Abdul Wahed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Anabella

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Ranjan, MOUNT WAVERLEY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful team.
Stayed 21 nights in Oct 2023

10/10 Excellent

Anabella

Liked: Property conditions & facilities
Amazing
Stayed 1 night in Oct 2023