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Reviews of Taj Samudra

5 out of 5
Taj Samudra
25 Galle Face Centre Road, Colombo

Reviews

8.6

Excellent

Rating 10 - Excellent. 175 out of 314 reviews" "
Rating 8 - Good. 80 out of 314 reviews" "
Rating 6 - Okay. 33 out of 314 reviews" "
Rating 4 - Poor. 12 out of 314 reviews" "
Rating 2 - Terrible. 14 out of 314 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Arany

Travelled with family and small children
We had a really great time at the hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

Marco, Rancho Cucamonga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staying at the hotel!
Stayed 4 nights in Apr 2024

10/10 Excellent

Jaianand J

Liked: Cleanliness, staff & service, amenities
Generally a hotel we love & as usual perfect taj hospitality
Stayed 1 night in Apr 2024

10/10 Excellent

Nandhitha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tennis court
Stayed 1 night in Feb 2024

6/10 Okay

Raj, Frisco

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Decorative
Stayed 2 nights in Jan 2024

10/10 Excellent

Charles S

Stayed 2 nights in Dec 2023

2/10 Terrible

Mahinth

Stayed 3 nights in Dec 2023

10/10 Excellent

Chandrashekhar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
Stayed 2 nights in Nov 2023
Response from Samrat Datta on 22 Nov,2023
Dear Guest,Thank you for rating our services on Expedia for your recent experience at Taj Samudra, Colombo.We thank you for your kind compliments and look forward to welcoming you back.Warm regardsSamrat DattaGeneral Manager

10/10 Excellent

Vaibhav

Liked: Cleanliness, staff & service, property conditions & facilities
Taj Samudra had incredible hospitality and really elevated rooms. The fact they have reusable bottle program shows that they care for the environment and want to be sustainable. Also it’s right across the water, so you can do a quick walk by the sea any time. The buffet food was good, not exceptional especially the vegetarian options were mediocre at best. Although the stand alone restaurant Navratna had smashing food.
Stayed 3 nights in Oct 2023
Response from Samrat Datta on 22 Nov,2023
Dear Guest,Thank you for rating our services on Expedia for your recent experience at Taj Samudra, Colombo.We thank you for your kind compliments and look forward to welcoming you back.Warm regardsSamrat DattaGeneral Manager

8/10 Good

Swati

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stay at the hotel was comfortable, clean, and carefree. The staff service was great, the food options were amazing. For someone looking to understand how far the oceanfront rooms were from the ocean, please know that there were other buildings and a road in front; the pictures on the hotel website are taken from a different angle.
Stayed 6 nights in Oct 2023

8/10 Good

harkish

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Coulr be better
Can be better especially what TAJ usually offers.
Stayed 2 nights in Oct 2023
Response from Samrat Datta on 22 Nov,2023
Dear Guest,Thank you for rating our services on Expedia for your recent experience at Taj Samudra, Colombo.We thank you for your kind compliments and look forward to welcoming you back.Warm regardsSamrat DattaGeneral Manager

10/10 Excellent

Philip

Stayed 2 nights in Aug 2023
Response from Samrat Datta on 16 Sept,2023
Dear Guest,Thank you for rating our services on Expedia for your recent experience at Taj Samudra, Colombo.We thank you for your kind compliments and look forward to welcoming you back.Warm regardsSamrat DattaGeneral Manager

10/10 Excellent

Suganthiny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, excellent service and great food! Throughly enjoyed
Stayed 2 nights in Aug 2023
Response from Samrat Datta on 16 Sept,2023
Dear Guest,Thank you for rating our services on Expedia for your recent experience at Taj Samudra, Colombo.We thank you for your kind compliments and look forward to welcoming you back.Warm regardsSamrat DattaGeneral Manager

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Taj samudra review
usually taj hotels "wow" us. but probably due to srilanka's economic condition, taj decided not to keep the hotel immaculate. Plus, there were kids running around in the club lounge, screaming, every evening. I know that in other hotels as well as taj properties, kids have an age restrictions. Here, even maids for the kids were present as well.
Stayed 5 nights in Jun 2023

10/10 Excellent

Ranen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing sea view of you stay in an odd number room. You can cross the road to do a walk on the galle face. Good food. The rooms are plush.
Stayed 2 nights in Jun 2023

6/10 Okay

Luxme

Stayed 2 nights in May 2023

10/10 Excellent

Sumith, Beckley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel and good service
Stayed 14 nights in Apr 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis of calm The food is delectable and the service levels are the benchmark other hotels in the city mark themselves by.
Stayed 1 night in Apr 2023

8/10 Good

Jacob C

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The hotel looks opulent on the ground floor. The pool, gym and breakfast are top notch. The food in the Indian restaurant was bland and the room was a bit dirty on check-in, especially the bathroom floor. Rooms are a bit shabby but come with plenty of free water.
Stayed 1 night in Feb 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2023

10/10 Excellent

Bijoy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
A good pleasant stay enhanced by the great service and friendliness of the staff
Stayed 3 nights in Jan 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant, great location
Elegant architecture, wonderful breakfast buffet, clean, and very good service. I also felt very safe, there were staff members everywhere checking in and making sure all my needs were met. The only downside is that to get to the pool / gym / steam room, you have to go through the gorgeous lobby that is usually filled with well dressed people there for some fancy event... so it's rather uncomfortable to walk through in a robe or cover-up... there should be some sort of keyed entrance straight from the rooms.
Stayed 3 nights in Dec 2022

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, friendly staff but service can be a little slow at times. The breakfast buffet is a little limited and could do with being more varied to cater for all dietary needs.

8/10 Good

Pradeep

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and friendly
I enjoyed my stay. The hotel is comfortable and the rooms are good size. But the rooms need updating. The Navratna, Golden Dragon and Yumi restaurants serve good Indian, Chinese and Japanese food respectively. The staff are very friendly and helpful.
Stayed 4 nights in Nov 2022

10/10 Excellent

Kamani, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in Colombo. We will stay there again...
Stayed 4 nights in Sep 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
All staff esp Sanjeewa and hotel Chef Dayalan were great with food for my 2yr daughter.
Stayed 4 nights in Apr 2022
Response from Kiran Bussari on 12 May,2022
Dear Guest, Greetings from Taj Samudra, Colombo! Thank you for your excellent review on Expedia.com. We appreciate your patronage and recommendation. Warm regards.

10/10 Excellent

Mayur

Stayed 1 night in Apr 2022
Response from Kiran Bussari on 28 Apr,2022
Dear Guest, Greetings from Taj Samudra, Colombo! Thank you for choosing to stay with the Taj and for your wonderful review on Expedia. We look forward to welcoming you again soon to Taj Samudra! Warm regards, Kiran Bussari

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 4 nights in Apr 2022

8/10 Good

Timoteo

Stayed 3 nights in Mar 2022
Response from Kiran Bussari on 24 Mar,2022
Dear Guest, Greetings from Taj Samudra, Colombo! Thank you for choosing to stay with the Taj Samudra and for your kind review on Expedia. We appreciate your patronage and look forward to welcoming you again soon to Taj Samudra, Colombo! Warm regards, Kiran Bussari

10/10 Excellent

Avanthi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022
Response from Kiran Bussari on 19 Mar,2022
Dear Guest. Greetings from Taj Samudra, Colombo! Thank you for choosing to stay with the Taj Samudra and for your wonderful review on Expedia. We appreciate your patronage and rcommendation. We all look forward to welcoming you again soon to Taj Samudra! Warm regards, Kiran Bussari

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
true indian hospitality at work outside india
true indian taj hosiptality at work amazing outstanding no words to compare with any other the food was great the room, was great the staff were accomodating and understanding. what else one needs on a holiday.
Stayed 1 night in Feb 2022
Response from Kiran Bussari on 6 Mar,2022
Dear Guest, Greetings from Taj Samudra, Colombo! Thank you for choosing to stay with the Taj Samudra and for your excellent review on Expedia. We re delighted to hear your positive feedback. We all look forward to welcoming you again soon to Taj. Warm regards, Kiran Bussari

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This am immensely luxurious property with impeccable service. Would definitely return. It is good value for money too.
Stayed 4 nights in Jan 2022
Response from Kiran Bussari on 17 Feb,2022
Dear Guest, Greetings from Taj Samudra, Colombo! Thank you for choosing to stay with the Taj Samudra and for your wonderful review on Expedia. We are glad to hear that you had a wonderful time with us. We all look forward to welcoming you again soon. Warm regards, Kiran Bussari

10/10 Excellent

leon lanka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Kiran Bussari on 22 Dec,2021
Dear Guest, Greetings from Taj Samudra, Colombo! Thank you for choosing to stay with the Taj Samudra and for your kind review on Expedia. We appreciate your recommendation and patronage. We look forward to welcoming you again soon to Taj Samudra. Warm regards, Kiran Bussari

10/10 Excellent

GIRISH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
amazing experience throughout
Stayed 6 nights in Oct 2021
Response from Kiran Bussari on 25 Oct,2021
Dear Guest, Greetings from Taj Samudra! Thank you for choosing to stay with the Taj Samudra and for your excellent review on Expedia. We appreciate your patronage and recommendation. We look forward to welcome you again soon to Taj Samudra, Colombo! Warm regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect.
Great location with beautiful unobstructed views of the Gallface Greens and the Indian Ocean. Staff were friendly, but not all were welcoming or attentive. Was not very impressed by the food either. Well-kept lawn and grounds. Beautiful lobby. Beautiful, clean and impressive room (luxury sea view room). Impressive bathroom, but hot water was not hot around 9-10 pm both in the shower and also in the tub. Loved the pool area, though could not test it. Can recommend to others.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Jatinder

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel with great staff and nice pool and great breakfast service. Club lounge has great staff.
Stayed 2 nights in Mar 2020
Response from Taj Samudra Colombo on 10 Mar,2020
Dear Guest, Greetings from Taj Samudra Colombo! Thank you for choosing to stay with the Taj and for your wonderful review on Expedia. We are so glad to learn that you had an overall positive experience in our hotel and had a good stay with us. Your kind endorsement of our colleagues is much appreciated. We look forward to welcoming you again soon to Taj Samudra Colombo! Best regards, Kiran Bussari

10/10 Excellent

EllieK, Portland ME

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully comfortable hotel. We had club access and were able to sit in one of the glass enclosed dining nooks and it was dreamy. Our room was comfortable and well equipped. Pool was great for laps. Note, they do not have a Sauna, we were told But that was ok as everything else perfect.
Stayed 1 night in Feb 2020
Response from Taj Samudra Colombo on 5 Mar,2020
Dear Guest, Greetings from Taj Samudra Colombo! Thank you for choosing to stay with the Taj Samudra and for your excellent review on Expedia. We appreciate your generous review with regards to the service and facilities. It was a pleasure to have you with us! We truly appreciate the kind recommendation and hope to welcome you again soon to Taj Samudra! Warm regards, Jitendra Chand

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2020
Response from Taj Samudra Colombo on 5 Mar,2020
Dear Guest, Greetings from Taj Samudra Colombo! Thank you for choosing to stay with the Taj Samudra and for your excellent review on Expedia. It was a pleasure to have you with us! We truly appreciate the kind recommendation and hope to welcome you again soon to Taj Samudra! Warm regards, Jitendra Chand

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the Taj!
We had a great stay at this hotel. We were upgraded to Executive Level and the room was amazing. Great decor and view and an amazing bathtub. We loved the lobby for cappuccinos in the morning, too!
Stayed 2 nights in Feb 2020
Response from Taj Samudra Colombo on 5 Mar,2020
Dear Guest, Greetings from Taj Samudra Colombo! Thank you for choosing to stay with the Taj Samudra and for your excellent review on Expedia. We appreciate your generous review with regards to the service and facilities. It was a pleasure to have you with us! We truly appreciate the kind recommendation and hope to welcome you again soon to Taj Samudra! Warm regards, Jitendra Chand

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poor service bad staff
Really poor customer service. Lots of attitude with the staff
Stayed 1 night in Feb 2020
Response from Taj Samudra Colombo on 5 Mar,2020
Dear Guest, Greetings from Taj Samudra Colombo! Thank you for choosing to stay with the Taj Samudra and for your kind review on Expedia. We appreciate your generous review with regards to the service and facilities. It was a pleasure to have you with us! We truly appreciate the kind recommendation and hope to welcome you again soon to Taj Samudra! Warm regards, Jitendra Chand

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We just used the facility to stay one night. It was average.
Stayed 1 night in Feb 2020
Response from Taj Samudra Colombo on 5 Mar,2020
Dear Guest, Greetings from Taj Samudra Colombo! Thank you for choosing to stay with the Taj Samudra and for your kind review on Expedia. We appreciate your generous review with regards to the service and facilities. It was a pleasure to have you with us! We truly appreciate the kind recommendation and hope to welcome you again soon to Taj Samudra! Warm regards, Jitendra Chand

6/10 Okay

Satwik, Amsterdam

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Some rooms are very dated. We had to change the first one we got as that was not acceptable for a 5 star property and definitely not expected from a Taj property.
Stayed 4 nights in Jan 2020
Response from Taj Samudra Colombo on 5 Mar,2020
Dear Guest, Greetings from Taj Samudra Colombo! Thank you for choosing to stay with the Taj Samudra and for your kind review on Trip Advisor. We appreciate your generous review with regards to the service and facilities. It was a pleasure to have you with us! We have conveyed your feedback to the concerned department. We all look forward to welcoming you again soon to Taj Samudra Colombo! Warm regards, Jitendra Chand

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our room was comfortable and had a great view of the sea . Staff were all helpful and courteous . The only unsatisfactory experience was the smell of sewage at times in the bathroom ! As we were there only for a short time , we didn’t want to make a fuss and change our room ( no 621) but the Maintenance dept in the hotel may want to sort it out for future guests .
Stayed 4 nights in Jan 2020
Response from Taj Samudra Colombo on 5 Mar,2020
Dear Guest, Greetings from Taj Samudra Colombo! Thank you for choosing to stay with the Taj Samudra and for your kind review on Expedia. We appreciate your generous review with regards to the service and facilities. However, we have noted your feedback with regards to the bathroom and conveyed to the team. It was a pleasure to have you with us! We truly appreciate the kind recommendation and hope to welcome you again soon to Taj Samudra! Warm regards, Jitendra Chand

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
My stay was excellent with the support of hotel staff. Prashan from house keeping was great in his work.
Stayed 9 nights in Jan 2020
Response from Taj Samudra Colombo on 5 Mar,2020
Dear Guest, Greetings from Taj Samudra Colombo! Thank you for choosing to stay with the Taj Samudra and for your excellent review on Expedia. We appreciate your generous review with regards to the service and facilities. It was a pleasure to have you with us! We truly appreciate the kind recommendation and hope to welcome you again soon to Taj Samudra! Warm regards, Jitendra Chand

8/10 Good

Henna

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good hotel - rooms are a bit small and bathroom is dated. Overall was a pleasant stay.
Stayed 1 night in Dec 2019
Response from Taj Samudra Colombo on 5 Mar,2020
Dear Guest, Greetings from Taj Samudra Colombo! Thank you for choosing to stay with the Taj Samudra and for your kind review on Expedia. We appreciate your generous review with regards to the service and facilities. It was a pleasure to have you with us! We truly appreciate the kind recommendation and hope to welcome you again soon to Taj Samudra! Warm regards, Jitendra Chand

10/10 Excellent

Nishita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Years Stay
Taj Samudra feels like an extension of home in Sri Lanka as Taj is a chain we are all used to ! It was all decked up for Christmas and New Years and felt very joyous & festive ! The General Manager himself makes rounds of the lobby and connects with the guests to add an extra special touch ! Everyone is really helpful ! The newly refurbished rooms on the 4th floor were very spacious and comfortable ! All in all a very pleasant stay and value for money!
Stayed 4 nights in Dec 2019
Response from Taj Samudra Colombo on 5 Mar,2020
Dear Guest, Greetings from Taj Samudra Colombo! Thank you for choosing to stay with the Taj Samudra and for your excellent review on Expedia. We appreciate your generous review with regards to the service and facilities. It was a pleasure to have you with us! We truly appreciate the kind recommendation and hope to welcome you again soon to Taj Samudra! Warm regards, Jitendra Chand

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night at the Taj
Beautiful hotel. I only stayed one night so I did not use the facilities - pool, fitness room, etc. My room was comfortable. The shower was in the bathtub, which I generally don’t like but the rain shower head and the glass doors made up for it. You just have to be careful getting in and out. The restaurant serves mostly Asian food. I ordered a lobster roll which is a specialty borrowed from the Boston Taj. It was more bread than lobster. Breakfast, which also consisted mostly of Asian dishes, had enough western food for a good western breakfast. Chris at the concierge desk was especially helpful to me. He secured a car and driver for my trip through Sri Lanka, advised me on my itinerary, and recommended hotels for my journey. I would definitely stay at the Colombo Taj on a return visit.
Stayed 1 night in Dec 2019
Response from Taj Samudra Colombo on 5 Mar,2020
Dear Guest, Greetings from Taj Samudra Colombo! Thank you for choosing to stay with the Taj Samudra and for your excellent review on Expedia. We appreciate your generous review with regards to the service and facilities. It was a pleasure to have you with us! We truly appreciate the kind recommendation and hope to welcome you again soon to Taj Samudra! Warm regards, Jitendra Chand

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2019