Terrace/patio

Reviews of WIDE Hotel

4 out of 5
WIDE Hotel
Studiestræde 61, Copenhagen, Sealand

Reviews

9.0

Wonderful

Rating 10 - Excellent. 305 out of 473 reviews" "
Rating 8 - Good. 119 out of 473 reviews" "
Rating 6 - Okay. 31 out of 473 reviews" "
Rating 4 - Poor. 6 out of 473 reviews" "
Rating 2 - Terrible. 12 out of 473 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Lovely rooms and friendly attentive staff. Gorgeous bar area and in a great location for exploring Copenhagen
Stayed 3 nights in Feb 2024

8/10 Good

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
... easy access to everything
Stayed 4 nights in Apr 2024
Response from Ken on 12 May,2024
Dear Antonio,Thank you for your feedback. We're glad to hear that you found our location convenient for accessing everything. If there are any specific areas you feel we could improve upon to enhance your experience, please don't hesitate to let us know. We value your input and hope to have the opportunity to welcome you back in the future.Best regards,Ken, WIDE Hotel

8/10 Good

Steven, Manchester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location. Clean hotel. Generally good quality. Negatives were around the room really. Slightly cramped layout, beds weren’t very comfortable and the shower took too long to drain so leaked water into the bathroom.
Stayed 2 nights in May 2024
Response from joe on 10 May,2024
Thanks for the feedback, we hope to welcome you back for another stay. Best Regards Wide Hotel

2/10 Terrible

Omid

Disliked: Cleanliness, staff & service
Stayed 2 nights in May 2024
Response from joe on 10 May,2024
Thanks for the feedback, we hope to welcome you back for another stay. Best Regards Wide Hotel

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Ken on 10 May,2024
Hello Patricia,Thank you for your feedback! We're glad to hear that you had a positive experience with us. We appreciate your review and hope to welcome you back again soon.Best regards,Ken, WIDE Hotel

6/10 Okay

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities
The single room was very small for the price with two small windows. Overall hotel was nice and breakfast was very good. However the noise from the open air venue opposite was extremely loud from Thursday to Saturday...and my room was on the opposite side.
Stayed 5 nights in May 2024
Response from Ken on 8 May,2024
Thank you for sharing your feedback.It's great to hear that you found the overall hotel experience pleasant and enjoyed the very good breakfast. However, I'm sorry to hear that the single room was smaller than expected for the price, and that the noise from the open-air venue across from the hotel was extremely loud, even though your room was on the opposite side. This must have been disruptive, especially over multiple days from Thursday to Saturday.Your feedback is important to us, and I'll make sure your comments about the room size and noise are shared with the team to improve our guests' comfort. If you'd like to discuss your experience further or have additional suggestions, I'm here to help.Thank you for choosing to stay with us, and we hope to have the opportunity to provide you with a more restful stay in the future. If there's anything else I can do to assist, please let me know.Best regards,Ken, WIDE Hotel

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a club across the street that was pumping music all day. That got annoying but hotel assured me that they would go indoors at 9:00 pm and shut the music completely by 11:00. They were right but between 9 and 11 you could still hear the pumping. The hotel and lobby staff were lovely.! Elevator is small and when busy takes a while.
Stayed 1 night in Apr 2024
Response from Ken on 7 May,2024
Thanks for your feedback, Donna.I'm glad to hear that you found our hotel and lobby staff lovely despite the noise from the club across the street. It's good that the hotel staff provided accurate information about when the music would stop, but it's unfortunate that the noise was still a bit disruptive between 9 and 11 pm.We understand that the small elevator and the wait times during busy periods can be inconvenient. Your feedback helps us improve our guest experience, and we'll take note of your comments.If you have any additional suggestions or feedback, we'd love to hear from you. We hope to welcome you back for a more peaceful stay in the future. If there's anything else I can assist you with, please let me know.Best regards,Ken, WIDE Hotel

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room - great for transport
Stayed 3 nights in Apr 2024
Response from Daniel on 3 May,2024
Thank you for your review, Marcus! We're glad to hear that you enjoyed our spacious rooms and found our location convenient for transportation. It's always great to know that our guests had a pleasant experience.If you have any suggestions or comments on how we can improve, please feel free to share them with us. We look forward to welcoming you back and hope your next stay is just as enjoyable!Best regardsDaniel, WIDE Hotel

2/10 Terrible

Muqiu

Travelled with partner
Disliked: Cleanliness, staff & service
Hair, dirty spots, and blood on the bedsheet. Changed a room right after check in, but the cleanliness was still the same. The staff’s attitude is terrible. I was referred to talk to a female manager(Kristen? I am not sure) by a couple of receptionist. However, Bryan, seems another manager, just completely refused me to talk to Kristen. I don’t have anyone can help me in this situation, at all. The attitude of staff was very tough and difficult, and I was asked to leave the receptionist table while I was calling platform. This hotel is TERRIBLE.
Stayed 4 nights in Apr 2024
Response from Daniel on 28 Apr,2024
Thank you for your review. We're very sorry to hear about your unpleasant experience, particularly regarding cleanliness and staff attitude. It's not our standard to have dirty rooms or poor customer service, and we apologize for the inconvenience you've experienced.Best regardsDaniel, WIDE Hotel

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a few days exploring Copenhagen. Fairly close to a metro station and the main train station to head west to most attractions. Room was excellent, though small. Fantastic buffet breakfast.
Stayed 3 nights in Apr 2024
Response from Daniel on 28 Apr,2024
Thank you, Anne, for your positive review. We're delighted to hear that our hotel was perfect for a few days exploring Copenhagen. It's great to know that our location, fairly close to a metro station and the main train station, made it easy for you to access most attractions.Even though the room was a bit small, we're glad you found it excellent, and that our fantastic buffet breakfast added to your enjoyment.We greatly appreciate your feedback and hope to welcome you back soon. If you have any further comments or suggestions on how we can make your next stay even better, please feel free to reach out to us.Best regards,Daniel, WIDE Hotel

6/10 Okay

Ashok

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room in poor condition, needs updating. Staff were friendly and helpful.
Stayed 3 nights in Apr 2024
Response from Ken on 24 Apr,2024
Thanks for sharing your experience, Ashok. It sounds like you had mixed feelings about your stay, with friendly and helpful staff but a room that could use some updating. If you have more specific feedback on what needs improvement, feel free to share—it could help the hotel address these issues. I appreciate your review, and I hope your next hotel stay is more to your satisfaction.Best regards,Ken, WIDE Hotel

6/10 Okay

Birte

Liked: Staff & service
Stayed 3 nights in Apr 2024
Response from joe on 25 Apr,2024
Thanks for the feedback, We made a note of this.We hope to welcome you back again for another stay. Best Regards Wide Hotel

10/10 Excellent

clare

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff. Nothing too much trouble. Extremely convenient location.
Stayed 7 nights in Apr 2024
Response from Ken on 23 Apr,2024
Thanks for the 5/5 rating, Clare!We're thrilled to hear that our staff made your stay enjoyable and that you found our location extremely convenient. It's our goal to ensure every guest has a great experience, and it's wonderful to know we met your expectations. We hope to see you again soon!Best regards,Ken, WIDE Hotel

10/10 Excellent

Nicki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, all the amenities in the room you need. Nice and clean and quiet. Really comfortable beds. Lobby and bar area nice and comfortable. Very helpful friendly staff
Stayed 3 nights in Apr 2024
Response from Ken on 22 Apr,2024
Dear Nicki,Thank you for your 5 out of 5 rating on Expedia! We are delighted to hear that you found our hotel lovely and that it had all the amenities you needed. It's great to know that you enjoyed the cleanliness and quiet atmosphere, as well as the comfortable beds. We're also happy that you found the lobby and bar area cozy, and that our staff was helpful and friendly.Your positive feedback means a lot to us. If there's anything we can do to make your next stay even better, please let us know.We look forward to welcoming you back soon. Thanks again for your kind words!Best regards,Ken, WIDE Hotel

10/10 Excellent

sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, walkable to all sites. Lots of shops and food options. The room was clean and well appointed. The bed was super comfortable. Highly recommend, would stay again without hesitation.
Stayed 1 night in Apr 2024
Response from joe on 18 Apr,2024
Thanks for the feedback, We made a note of this & hope to welcome you back for a better experience.Best Regards Wide Hotel

10/10 Excellent

Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very good option to stay in the heart of the town.
Stayed 2 nights in Apr 2024
Response from Ken on 17 Apr,2024
Thank you for your positive feedback, Ali! We're glad you enjoyed your stay with us and found our location convenient. If you have any suggestions for how we can make your experience even better next time, feel free to let us know. We look forward to welcoming you back in the future!

2/10 Terrible

Evie Alexandra

Stayed 3 nights in Apr 2024
Response from Ken on 7 May,2024
Thank you for your feedback, Evie Alexandra.I'm sorry to hear that your experience did not meet your expectations. If you'd like to share more details about what went wrong, I'd like to understand what happened and address your concerns. Our goal is to ensure that all guests have a positive experience, and your feedback is crucial in helping us improve.Please feel free to reach out with more information, and I'll be glad to assist you. We hope to have the opportunity to make it right and provide a better experience in the future.Best regards,Ken, WIDE Hotel

10/10 Excellent

Vibhor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to central station and all shopping dining. Tey have a luggage room which was very useful. Got a room upgrade for expedia vip status
Stayed 1 night in Apr 2024
Response from Daniel on 14 Apr,2024
Dear Vibhor,Thank you for staying with us and for taking your time to provide feedback. I am really happy to hear that you enjoyed your time with us, and that we could fix a room upgrade for you. Thanks again, and best regards: Daniel, WIDE Hotel

8/10 Good

William

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely property with a great location.
Stayed 2 nights in Apr 2024
Response from joe on 4 Apr,2024
Thanks for the feedback, we made a note of this and hope to welcome you back for another stay. Best Regards Wide Hotel

10/10 Excellent

Alissa

Travelled with family
Great location, friendly staff, and beautiful!
Stayed 2 nights in Mar 2024
Response from Pascal - WIDE Hotel on 22 Mar,2024
Dear Alissa D.,Thank you for your wonderful review! We're thrilled to hear that you enjoyed our great location, friendly staff, and beautiful surroundings. We appreciate your feedback and hope to welcome you back soon for another enjoyable stay.

10/10 Excellent

Patrick James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2024
Response from joe on 29 Mar,2024
Thanks for the feedback, we hope to welcome you again for another stay.Best Regards Wide Hotel

8/10 Good

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room very comfortable but as with any city centre location there was a little noise from the street but it didn’t impact our sleep. Wide selection for breakfast. Would stay again.
Response from Daniel on 19 Mar,2024
Dear Caroline,Thank you for taking the time to share your feedback. We are delighted to hear that you found our hotel's location great and that you enjoyed the comfort of your room. We apologize for any inconvenience caused by street noise, but we're glad to know it didn't affect your sleep.It's wonderful to hear that you appreciated the wide selection available for breakfast. We strive to provide a satisfying dining experience for all our guests.We truly value your feedback and would be honored to welcome you back for another stay in the future.Best regards,Daniel, WIDE Hotel

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Pascal - WIDE Hotel on 7 Apr,2024
Thank you for the feedback!

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 5 nights in Mar 2024
Response from Daniel on 17 Mar,2024
It's fantastic to hear! Thank you for sharing your positive experience. We're glad you enjoyed our great location. We appreciate your feedback and hope to welcome you back again soon!Best regardsDaniel, WIDE Hotel

8/10 Good

Daniel, Seal Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small sink.
Stayed 2 nights in Mar 2024
Response from Pascal - WIDE Hotel on 8 Mar,2024
Thank you for the feedback!

8/10 Good

Kesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2024
Response from joe on 5 Mar,2024
Thanks for the feedback, We hope to welcome you for another stay.Best Regards Wide Hotel

10/10 Excellent

Robert, Scarsdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. High design. Very comfortable. One word of caution - I booked a compact twin - which was great for a solo traveler. Would not work for a couple. That said, great hotel and would book again.
Stayed 3 nights in Feb 2024
Response from joe on 5 Mar,2024
Thanks for the feedback, We hope to welcome you for another stay.Best Regards Wide Hotel

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly quiet in view of the location. The staff were helpful and genuinely friendly. It was great to see the eco emphasis which was reflected in the city generally. Umbrellas and bikes were available, both very welcome!
Stayed 3 nights in Feb 2024
Response from joe on 5 Mar,2024
Thanks for the feedback, We hope to welcome you for another stay.Best Regards Wide Hotel

10/10 Excellent

Mariessa, Darwen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, modern hotel. Located around 5 minutes walk from Copenhagen Central Station so easy access to and from the airport. Very close to Tivoli Gardens, the town hall and main shopping area. Room was very clean and modern. Check in was super easy and we were able to leave our luggage before and after check in/out. Didn't use it but there's a very nice bar located in the lobby that was busy easy night.
Stayed 3 nights in Feb 2024
Response from joe on 5 Mar,2024
Thanks for the feedback, We hope to welcome you for another stay.Best Regards Wide Hotel

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel room. Very close to the station for transport, with brilliant restaurants nearby
Stayed 1 night in Feb 2024
Response from Daniel on 19 Feb,2024
Dear George,Thank you for taking the time to share your positive experience with WIDE Hotel! We're delighted to hear that you had a great stay and enjoyed the hotel room. It's fantastic that the proximity to the station and the nearby restaurants added to the convenience of your visit.We appreciate your kind words, and we hope to have the pleasure of hosting you again in the future. If you have any specific highlights from your stay or if there's anything you'd like to share, feel free to let us know.Safe travels, and we look forward to welcoming you back to WIDE Hotel!Best regards,Daniel, WIDE Hotel

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this hotel, the bed and bathroom were both lovely and walkable to all of the city
Stayed 3 nights in Dec 2023
Response from Daniel on 18 Feb,2024
Dear Sophie,Thank you for sharing your positive feedback about your recent stay at our hotel. We are delighted to hear that you loved our hotel, especially the bed and bathroom, and found our location convenient for exploring the city.We appreciate your support and look forward to welcoming you back for another enjoyable stay in the future. If you have any specific suggestions or preferences for your next visit, please feel free to let us know.Best regards,Daniel, WIDE Hotel

6/10 Okay

Hannah E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably wouldn’t stay here again.
We arrived late and the hotel was suffering a powercut; not their fault and the one guy on reception was dealing with some difficult customers who were having a bit of a strop. We were offered free drinks and sat in the dark drinking them. The power came on briefly and we were told not to use the lift, but people used the lift anyway and eventually we were shown to our room but told to pick up our keys in the morning. When we collected our keys they were literally thrust upon us so we weren’t really given any of the welcome information we perhaps should have been given. The room was clean (the duvet covers were an odd texture) and both the bedroom bathroom looked lovely but the water pressure and temperature varied depending on the time of day (I had to wash my face at bedtime with a cold trickle). We had a drink in the bar one night, it was nice. We will return to Copenhagen but we probably wouldn’t stay here again. The power cut was not the hotel’s fault but the way it was handled wasn’t brilliant and I expect to have access to hot water with reasonable pressure in a budget hotel, never mind something claiming to be 4*.
Stayed 3 nights in Feb 2024
Response from Daniel on 17 Feb,2024
Dear Hannah E,Thank you for taking the time to share your feedback with us. We appreciate your understanding regarding the power cut situation during your stay, and we apologize for any inconvenience caused. It's disappointing to hear that the handling of the situation and the water pressure in your room did not meet your expectations.We take your comments seriously and will address the issues raised to ensure a better experience for our guests in the future. Despite the challenges, we hope you enjoyed your time in Copenhagen, and if your travels bring you back, we'd be grateful for the opportunity to host you again.Best regards,Daniel, WIDE Hotel

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Daniel on 16 Feb,2024
Dear Andrew,Thank you for your outstanding rating of 10 out of 10! We're delighted to know that you had such a positive experience during your stay. Your feedback means a lot to us, and we appreciate your support. We look forward to the pleasure of welcoming you back for another exceptional stay.Best regards,Daniel, WIDE Hotel

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Daniel on 16 Feb,2024
Dear Nigel,Thank you so much for your wonderful rating! We're thrilled to hear that you had a perfect 10-out-of-10 experience during your stay. Your positive feedback is greatly appreciated, and we'll make sure to share it with our staff. It's our goal to provide excellent service, and we're delighted to know we met your expectations. We look forward to welcoming you back for another fantastic stay.Best regards,Daniel, WIDE Hotel

10/10 Excellent

Meena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As good as always.
Always a great stay at WIDE hotel. Would recommend giving clients advise as to what they can recycle and what goes in the bin. Otherwise all good. Thank you
Stayed 5 nights in Feb 2024
Response from joe on 15 Feb,2024
Thanks for the feedback, We hope to welcome you for another stay. Best Regards Wide Hotel

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from joe on 15 Feb,2024
Thanks for the feedback, We hope to welcome you for another stay. Best Regards Wide Hotel

10/10 Excellent

Zena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and will definitely stay again when visiting Copenhagen. A great location for transport links, and really everything in the city is walkable from here. The room was great with everything needed and was stylishly decorated. Staff members were really helpful and friendly throughout the stay and made everything easy.
Stayed 3 nights in Feb 2024
Response from Pascal - WIDE Hotel on 11 Feb,2024
Dear Zena,Thank you for your excellent review! We're thrilled to hear that you had a great stay at our hotel in Copenhagen. It's fantastic that you found the location convenient, the room great, and the staff helpful and friendly. We appreciate your kind words and look forward to welcoming you again on your next visit.

8/10 Good

Andrew

Business traveller
Liked: Property conditions & facilities, room comfort
Great value and location
Stayed 2 nights in Feb 2024
Response from Pascal - WIDE Hotel on 9 Feb,2024
Thank you, Andrew! We appreciate your positive feedback and are pleased to hear you found great value and a convenient location during your stay. We hope to welcome you back for another enjoyable experience in the future.

10/10 Excellent

david

Stayed 2 nights in Feb 2024
Response from Daniel on 7 Feb,2024
Hello David,Thank you for your fantastic rating of 10 out of 10! We are incredibly pleased to hear that you had an excellent experience during your stay with us.We appreciate your support and look forward to welcoming you again on a future occasion. If there's anything specific you'd like to highlight or if there's anything more we can do to make your next stay even better, please feel free to let us know.Once again, thank you for your positive review, and we look forward to having you as our guest again.Best regards,Daniel, WIDE Hotel

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Daniel on 6 Feb,2024
Hello R,Thank you so much for the fantastic rating of 10 out of 10! We are incredibly delighted to hear that you had an excellent experience during your stay with us.It's gratifying to know that we met your expectations, and we truly appreciate your support. If there's anything specific you'd like to highlight or if there's anything more we can do to make your next stay even better, please let us know.Once again, thank you for your positive review, and we look forward to welcoming you again.Best regards,Daniel, WIDE Hotel

10/10 Excellent

Cathie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very cool hotel in hood location close to the metro and shopping area. Some excellent restaurants close by Coffee to go - on the corner amazing for brunch Pincho nation - great spot for dinner. The bar in the hotel is also lovely. Room was very spacious with large bath in the room, sofa and large bed. Would recommend
Stayed 2 nights in Jan 2024
Response from Daniel on 3 Feb,2024
Dear Cathie,Thank you for sharing your wonderful experience! We're delighted to hear that you found our hotel to be very cool and in a good location, close to the metro and shopping area.We appreciate your recommendations for nearby restaurants and are pleased to know you enjoyed the amenities, including the lovely bar. It's great to hear that you found your room spacious with a large bath, sofa, and bed.Your recommendation means a lot to us, and we look forward to welcoming you back in the future. If there's anything specific you loved about your stay or if you have any special requests for your future visits, please feel free to share.Warm regards,Daniel, WIDE Hotel

10/10 Excellent

Nicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff. Lovely breakfast and one of the most comfortable beds we’ve stayed in abroad!!
Stayed 1 night in Jan 2024
Response from Daniel on 22 Jan,2024
Dear Nicki,Thank you for your fantastic review and perfect rating! We are delighted to hear that you had a positive experience with our really friendly staff, enjoyed the lovely breakfast, and found one of the most comfortable beds during your stay.Your feedback is truly appreciated, and it motivates us to continue providing excellent service. If there's anything specific you loved or if you have any further comments, please feel free to share.We look forward to the pleasure of welcoming you back for another enjoyable stay!Best regards,Daniel, WIDE Hotel

10/10 Excellent

Roman

Stayed 2 nights in Jan 2024
Response from Daniel on 18 Jan,2024
Hello Roman,Thank you for your fantastic review and the 10 out of 10 stars! We are delighted to hear that you enjoyed your stay. If you have any additional comments or requests, feel free to share them with us.We look forward to welcoming you again on another occasion.Best regards,Daniel, WIDE Hotel

10/10 Excellent

Iveta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in the center
Super location, nice atmosphere, welcoming
Stayed 2 nights in Jan 2024
Response from Daniel on 18 Jan,2024
Hello Iveta,Thank you for sharing your experience, and we're thrilled to know you had a nice stay with us. We appreciate your positive comments about our super location, nice atmosphere, and welcoming environment.If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to let us know. We hope to have the pleasure of hosting you again in the future!Best regards,Daniel, WIDE Hotel

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value vs price. Location is convient
Stayed 1 night in Jan 2024
Response from Daniel on 15 Jan,2024
Dear Luis,Thank you for sharing your positive experience with us! We're delighted to hear that you found our hotel to be great value for the price and that our location was convenient for you.Our team strives to provide a comfortable and enjoyable stay for all our guests, and it's rewarding to know that we met your expectations.If you have any additional comments or suggestions, please feel free to share them. We value your feedback and look forward to welcoming you back in the future.Safe travels!Best regards,Daniel, WIDE Hotel

10/10 Excellent

Nicola

Stayed 2 nights in Jan 2024
Response from Daniel on 18 Jan,2024
Hello Nicola,Thank you for taking the time to share your feedback. We're delighted to see your positive rating of 5 out of 5! If you have any specific comments or if there's anything we can do to make your next stay even more enjoyable, please feel free to let us know.We look forward to welcoming you back in the future!Best regards,Daniel, WIDE Hotel

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Daniel on 9 Jan,2024
Thank you for your positive review, Simon! We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future. Have a wonderful day!Best regardsDaniel, WIDE Hotel

10/10 Excellent

Rebecca

Stayed 3 nights in Dec 2023
Response from Daniel on 5 Jan,2024
Dear Rebecca, thank you so much for your excellent rating! We're delighted to hear that you had a pleasant experience with us. Your feedback is invaluable, and we hope to have the pleasure of welcoming you back soon. Warm regardsDaniel, WIDE Hotel

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Daniel on 7 Feb,2024
Dear Peter,Thank you for taking the time to share your positive feedback with us, and for your excellent rating of 5 out of 5. We are delighted to hear that you had a satisfying experience during your stay.We greatly appreciate your support and value your opinion. If there's anything specific you enjoyed or if there are areas where we can further improve, please feel free to let us know.We look forward to the opportunity of welcoming you back for another enjoyable stay.Best regards,Daniel, WIDE Hotel

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and well designed
This is a beautiful hotel with a perfect location (under 5 minutes walk from Tivoli and the central train station). Room had a lot of space and the bathroom was not cramped. Everyone working reception was very niceand I had no issues with check in or leaving my bags for a day. The gym is a nice addition, has the essential equipment. I visited during the winter and the heating worked great.
Stayed 3 nights in Dec 2023
Response from Daniel on 26 Dec,2023
Dear Larissa,Thank you for your outstanding 10 out of 10 rating and for sharing such a detailed review! We're delighted to hear that you enjoyed our location, spacious rooms, friendly staff, and the facilities like the gym. Your positive feedback means a lot to us, and we look forward to welcoming you back in the future.Warm regards,Daniel, WIDE Hotel