Blackout curtains, iron/ironing board, free WiFi, bed sheets

Reviews of Paradise Stream Resort

3.5 out of 5
Paradise Stream Resort
6208 Paradise Valley Rd, Mount Pocono, Cresco, PA

Reviews

8.0

Very good

Rating 10 - Excellent. 486 out of 1000 reviews" "
Rating 8 - Good. 246 out of 1000 reviews" "
Rating 6 - Okay. 126 out of 1000 reviews" "
Rating 4 - Poor. 63 out of 1000 reviews" "
Rating 2 - Terrible. 79 out of 1000 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Eric

Travelled with partner
Had water problems had no water in the room for the whole night couldn’t use the bathroom/shower or hot tub
Stayed 2 nights in May 2024

6/10 Okay

Jerry

Travelled with partner
The people were nice. The room was very musty and damp
Stayed 3 nights in May 2024

4/10 Poor

Bruce

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Shakeya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was neat and very clean!
Stayed 1 night in May 2024
Response from General Manager on 17 May,2024
Hi Shakeya,It was a pleasure hosting you at Paradise Stream Resort! We're glad our attention to cleanliness impressed you, and we look forward to seeing you again soon.Warm Regards,Paradise Stream Management Team

10/10 Excellent

glendaly

Liked: Cleanliness, staff & service, property conditions & facilities
Love the place
Stayed 1 night in May 2024
Response from General Manager on 14 May,2024
Dear Glendaly,We're delighted to hear that you loved our establishment! Your appreciation means the world to our team, and we look forward to welcoming you back for another memorable experience!Warm Regards,Paradise Stream Management Team

8/10 Good

Crys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Paul

Travelled with partner
This place is a one stop resort. No need to leave once you get here
Stayed 2 nights in May 2024
Response from General Manager on 7 May,2024
Hello Paul,Thank you for your review. We are delighted to hear you enjoyed your stay with us and found our resort to be everything you needed during your trip. We would love to welcome you back to Paradise Stream Resort whenever your travels bring you back this way. Warm Regards,Paradise Stream Management Team

6/10 Okay

carlos

Travelled with partner
Disliked: Amenities, property conditions & facilities
THE PROPERTY IS DATED. ALL AROUND THERE ARE SIGNS OF WEAR AND TEAR. THEY NEED A PLAN OF CONTINUED UP KEEP IN PLACE ON THE OTHER HAND, THE STAFF IS TRYING THEIR BEST WITH WHAT THEY HAVE TO WORK WITH. THEY WERE NICE AND HELPFUL. WOULD NOT RETURN
Stayed 7 nights in Apr 2024
Response from General Manager on 7 May,2024
Dear Carlos,Thank you for sharing your thoughts on your recent stay. We're grateful for your kind words regarding our team and their hospitality. We also appreciate your feedback regarding the condition of our property, and we understand the importance of ongoing maintenance. Rest assured, we continuously strive to improve and maintain our facilities to provide a better experience for our guests. If there is any chance to welcome you back in the future and change your perceptions, we'd be grateful for it.Warm Regards,Paradise Stream Management Team

10/10 Excellent

Chalyssa

Travelled with partner
Liked: Cleanliness
Everything !!! It was all amazing
Stayed 1 night in Apr 2024
Response from General Manager on 6 May,2024
Hi Chalyssa,It was such a pleasure to welcome you to Paradise Stream Resort! We're delighted you thoroughly enjoyed your recent experience, and we appreciate your perfect rating. Thank you for being our guest, and we'd be thrilled to have you join us again anytime.Warm Regards,Paradise Stream Management Team

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved having our own indoor pool and hot tub.
Stayed 2 nights in Feb 2024
Response from General Manager on 6 May,2024
Dear Andrea,We're thrilled to hear you loved the indoor pool and hot tub. It's great to know that these amenities added to your enjoyment. We look forward to welcoming you back soon for another memorable visit.Warm Regards,Paradise Stream Management Team

2/10 Terrible

Sadedin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very nice, the prperty needs to be upgraded a bit. 503, the pool needs sone attention. SaftyRails were lose, tikes need some serious attention. Other than that thi gs were great.
Stayed 2 nights in Apr 2024
Response from General Manager on 2 May,2024
Dear John,Thank you for taking the time to provide your review of Paradise Stream Resort. It is wonderful to hear you had an overall enjoyable stay. We continuously strive to improve our property, and your comments about the pool area are valuable. Maintenance will be sure to address the loose safety rails and the pool tiles as soon as possible to ensure the best experience for all our guests. We hope you will stay with us again in the future.Warm Regards,Paradise Stream Management Team

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fun to stay in
Stayed 2 nights in Apr 2024
Response from General Manager on 29 Apr,2024
Hi Justin,Thank you for staying with us and for your feedback! We're glad you had a five-star experience and had fun staying at Paradise Stream Resort. We hope to welcome you back soon for another great stay!Warm Regards,Paradise Stream Management Team

6/10 Okay

Jason

Stayed 1 night in Apr 2024

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The property was nice and quiet, our room was great however our jacuzzi tub didnt fully work. Only 3 of the jets worked. The food was ok, and most of the staff was blah.
Stayed 2 nights in Apr 2024
Response from General Manager on 29 Apr,2024
Hello Nicole,Thank you for choosing Paradise Stream Resort and for providing your review. We are pleased that the tranquil atmosphere and one-of-a-kind suites met the mark for you on your recent visit. However, we are disappointed to hear about the jacuzzi issue and your experience with guest service. We appreciate your comments as they help us improve, and we hope to have the opportunity to welcome you back again soon.Warm Regards,Paradise Stream Management Team

10/10 Excellent

Jayme

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall beautiful experience. My husband and I spent our honeymoon here and paid for 2 evenings of dinner while taking advantage of the included breakfasts. Be sure to plan ahead for food allergies… not a lot of options in the moment without dairy or gluten but that’s my problem not the norm. Staff was very helpful and eager to help. We had the lakeside villa. Beautiful view of the lake everyday. We will definitely be back!!!
Stayed 5 nights in Apr 2024
Response from General Manager on 29 Apr,2024
Hi Jayme,Thank you for your lovely review, and congratulations to you and your husband! We're honored you chose our resort for your special celebration and are thrilled to hear you enjoyed your stay. We'll also let our Executive Chef know about your comments regarding allergy-friendly food options. We appreciate your input, as we're always seeking new ways to improve. It was a true pleasure to host you. We hope to see you again soon!Warm Regards,Paradise Stream Management Team

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a romantic getaway
Stayed 1 night in Apr 2024
Response from General Manager on 26 Apr,2024
Dear Eric,We strive to create memorable experiences for our guests, and we're delighted that we could contribute to your special occasion. Thank you for choosing us, and we hope to have the pleasure of welcoming you back for another romantic escape.Warm Regards,Paradise Stream Management Team

10/10 Excellent

Carina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful. Wish we could’ve stayed longer.
Stayed 2 nights in Apr 2024
Response from General Manager on 24 Apr,2024
Hello Carina,We loved hosting you at Paradise Stream Resort. Situated in the scenic Pocono Mountains, our resort is a wonderful choice for a romantic getaway! Please join us again soon.Warm Regards,Paradise Stream Management Team

10/10 Excellent

Majid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you.
Stayed 1 night in Apr 2024
Response from General Manager on 24 Apr,2024
Hi Majid,Thank you for the kind review. We're glad you enjoyed your visit, and we look forward to seeing you again at Paradise Stream Resort!Warm Regards,Paradise Stream Management Team

2/10 Terrible

Ron, Glen Mills

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was dirty. The room was dirty. The restaurant was terrible.
Stayed 2 nights in Mar 2024
Response from General Manager on 19 Apr,2024
Hi Ron,Thank you for your honest review. We sincerely regret to learn of your disappointment with your stay. Your feedback will be shared with our Housekeeping Supervisor, Maintenance Manager, and Resort Manager to ensure our high standards of cleanliness are met and to seize any opportunity to improve. It was truly a pleasure having you here, and we hope you will give us another chance to change your perceptions and deliver a seamless stay worthy of a perfect rating. Warm Regards,Paradise Stream Management Team

10/10 Excellent

JAMES

Stayed 3 nights in Apr 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to honeymoon.
Response from General Manager on 16 Apr,2024
Dear Michael,Thank you for joining us at Paradise Stream Resort. With one-of-a-kind suites and a beautiful location in the Pocono Mountains, our resort is an excellent choice for a romantic honeymoon! Come back soon!Warm Regards,Paradise Stream Management Team

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Rosemary and David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a really great time spending a long weekend to celebrate our 7th wedding anniversary. The property was very well maintained, and our unit (Lakeside Villa), was perfect for us. We had a sitting area overlooking the water, and the heart-shaped tub was big enough for both of us to be in comfortably. The celestial ceiling was a really nice touch. The property has a nature trail, beautiful stream with a small waterfall, and a large pool and hot tub. The resort activities available are nice bonding activities--duckpin bowling, ping pong, putt-putt golf indoors and out, and we were able to book a couple's massage. The hosted activities were also nice, my favorite was having couples make a keepsake together with each of us painting with a five minute time limit and then switching to the other person to paint. The food was good, the night club band was great, and the staff was super-friendly. It is an older resort, but the room and facilities were in very good shape and were romantic in a cute way. It was a very relaxing long weekend, and we didn't even get to all of the options available.
Stayed 3 nights in Apr 2024
Response from General Manager on 16 Apr,2024
Hi Rosemary and David,Happy anniversary! We're so pleased you chose to celebrate it with us at Paradise Stream Resort, and we're glad our romantic suites helped make your visit memorable. It's also great to hear that you enjoyed the many onsite activities. Please come see us again for your next getaway.Warm Regards,Paradise Stream Management Team

10/10 Excellent

Edward

Stayed 1 night in Apr 2024

8/10 Good

Ronacy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room (Garden of Eden) was a good as it looked in the pictures. But the property overall looked old and ran down. Needs major upgrades.
Stayed 2 nights in Apr 2024
Response from General Manager on 11 Apr,2024
Hi Ronacy,Thank you for being our guest at Paradise Stream Resort! We are thrilled our unique suites met your expectations, and we appreciate you mentioning them to your fellow travelers. That said, we apologize for any concerns over the condition of our property, and we'll be sure to share your feedback with Resort and Maintenance Managers for further consideration, as we are always seeking new ways to improve for our guests. It was a pleasure having you here, and we hope you return soon.Warm Regards,Paradise Stream Management Team

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, amenities
Everyone was very kind. We had a wonderful time. Cant wait to go back
Stayed 2 nights in Mar 2024
Response from General Manager on 11 Apr,2024
Hi Dawn,Thank you so much for the five stars! We're so happy to hear you had such a wonderful experience with us at Paradise Stream Resort. It was a pleasure to welcome you, and we can't wait for your next visit!Warm Regards,Paradise Stream Management Team

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay included breakfast and dinner which was great and well worth it. It was nice knowing a meal was always planned and reserved. Meal variety was good and all meals very enjoyable. The heart shaped hot tub needs steps for easier entry and exit. Grab bars would help too.
Stayed 4 nights in Apr 2024
Response from General Manager on 11 Apr,2024
Hi Michael,It's always a pleasure hearing from our guests, and we thank you for your feedback. We're glad our delicious food was to your liking, and we appreciate your feedback about the hot tub. Your comments will be shared with our Maintenance Manager to ensure improvements are made swiftly. Nevertheless, having you here with us was a pleasure, and we look forward to welcoming you back soon.Warm Regards,Paradise Stream Management Team

2/10 Terrible

Cynthia

Disliked: Cleanliness, staff & service, property conditions & facilities
I went to eat i paid the waitress cash and she charged my credit card and tip her self 60 bucks horrible and dishonest person waitress at spooner. Be careful with paying cash
Stayed 1 night in Apr 2024
Response from General Manager on 10 Apr,2024
Hello Cynthia, Thanks for bringing this to our attention. We're really sorry to hear about your experience. Our team will look into this matter immediately and ensure it's addressed appropriately. Your feedback is important to us, and we appreciate your honesty. We hope you'll give us another chance to make things right.Warm Regards,Paradise Stream Management Team

10/10 Excellent

Jay, Catasauqua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly nice and helpful. They actually upgraded us to a bigger room with a pool, which was amazing. We only could stay one night, but had a great time.
Stayed 1 night in Apr 2024
Response from General Manager on 10 Apr,2024
Hello Jay,It was a pleasure to welcome you to Paradise Stream Resort for your short visit, and we are delighted you had such a wonderful stay. Your kind comments about our fantastic team and wonderful, one-of-a-kind suite are appreciated and will be shared with the team. We look forward to welcoming you back for a longer visit so you can enjoy all of our amazing amenities and entertainment.Warm Regards,Paradise Stream Management Team

2/10 Terrible

Letty

Disliked: Cleanliness, staff & service, property conditions & facilities
They dont clean the rooms
Stayed 1 night in Mar 2024
Response from General Manager on 8 Apr,2024
Hi Letty,Thank you for your review and for sharing your thoughts. We regret to learn of your disappointment with your experience. Cleanliness is one of our top priorities and your comments will be discussed with our Housekeeping Supervisor to ensure our high standards are being met, and any necessary adjustments are made promptly. It was a pleasure having you here, and we hope you will give us another chance in the future to provide you with a seamless stay worthy of a perfect rating. Warm Regards,Paradise Stream Management Team

10/10 Excellent

Jillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a wonderful time! The room was clean and the staff was very nice. The room was fun and romantic. We had dinner off property but we had breakfast at Paradise Stream and it was delicious. Great time!
Stayed 1 night in Mar 2024
Response from General Manager on 5 Apr,2024
Hi Jillian,We want everyone who stays at Paradise Stream Resort to have an excellent visit, so we're happy to hear that was the case for you! It's great to know that our friendly staff, clean rooms, and romantic suites helped make your visit memorable. Please come see us again for your next getaway.Warm Regards,Paradise Stream Management Team

8/10 Good

Joshua

Liked: Staff & service, property conditions & facilities
One had mold in the jetters but second room was great !
Stayed 1 night in Mar 2024
Response from General Manager on 1 Apr,2024
Hi Joshua,Thank you for taking the time to share your fantastic feedback and for staying at Paradise Stream Resort! We are so happy you enjoyed the suite you were moved to and had a wonderful experience. Please come back and visit us soon.Warm Regards,Paradise Stream Management Team

6/10 Okay

Mark, Collegeville

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Old. Needs to be renovated
Stayed 2 nights in Mar 2024
Response from General Manager on 29 Mar,2024
Hello Mark,While we always appreciate guest feedback, we are sorry our accommodations fell short of your expectations. Rest assured, your comments will be shared with the team as we continue to improve our facilities. Nevertheless, it was a pleasure to welcome you, and we hope you'll return soon for an exceptional stay.Warm Regards,Paradise Stream Management Team

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WE LOVED IT!!!!!!!!! My boyfriend and I had an absolute blast and will absolutely be back!
Stayed 2 nights in Mar 2024
Response from General Manager on 29 Mar,2024
Dear Alexandra,Thank you so much for choosing to stay with us at Paradise Stream Resort. We aim to provide every guest with a wonderful experience, so we're thrilled that was the case for both of you. The pleasure was all ours, and we can't wait to welcome you back.Warm Regards,Paradise Stream Management Team

10/10 Excellent

Dylan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property was very clean which was something I was worried about. Pool light didn’t work but overall met expectations. Would stay again.
Stayed 1 night in Mar 2024
Response from General Manager on 29 Mar,2024
Hi Dylan,We're delighted by your excellent review of Paradise Stream Resort! It's wonderful that our attention to cleanliness met your expectations for a pleasant stay. Rest assured, our Maintenance Manager will also check our pool light. It was a pleasure to welcome you. Thank you for your kind praise, and we look forward to your return. Warm Regards,Paradise Stream Management Team

8/10 Good

MegEliza

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the food around but the hotels was amazing
Stayed 2 nights in Mar 2024
Response from General Manager on 25 Mar,2024
Hi Angel,It was a pleasure hosting you at Paradise Stream Resort! We're glad you enjoyed your visit, and we invite you to stay with us again the next time you're in the area.Warm Regards,Paradise Stream Management Team

6/10 Okay

Austin

Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast was good. Enjoyed the fireplace. Trash and downed branches and trees all around the property. Mirrors were everywhere in the room. Room felt dated.
Stayed 2 nights in Mar 2024
Response from General Manager on 25 Mar,2024
Hi Austin,Thank you for staying with us and taking the time to share your thoughts. We're glad our tasty breakfast was to your liking and that you enjoyed the fireplace. However, we apologize for any concerns about maintenance and for any disappointment with the appearance of the room. We'll keep your comments in mind, and we hope to see you again the next time you're in the area.Warm Regards,Paradise Stream Management Team

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, lots of activities available on the property.
Stayed 3 nights in Mar 2024
Response from General Manager on 25 Mar,2024
Hello Kimberly,Thank you for taking the time to review your stay at Paradise Stream Resort. We're so happy to hear you had such a fun visit with us and hope to see you again in the future!Warm Regards,Paradise Stream Management Team

10/10 Excellent

Mona

Stayed 1 night in Mar 2024

4/10 Poor

Donald

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The water heater stopped working during our stay.
Stayed 1 night in Mar 2024
Response from General Manager on 25 Mar,2024
Dear Donald,Thank you for coming to us with your concerns. We sincerely apologize for the inconvenience your water heater caused. Our maintenance team will address that. Your comments are appreciated and we hope for a chance to make your next visit a better one.Warm Regards,Paradise Stream Management Team

4/10 Poor

Frank

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Was dirty. Messy. Everything was out of date and old. Bugs in the rooms. Beds broken. Was not a happy weekend at all
Stayed 2 nights in Mar 2024
Response from General Manager on 22 Mar,2024
Dear Frank,The issues you raise are important to us. Please accept our apologies for any concerns about cleanliness and unwelcome visitors as well as for any issues with the beds. This is not the level of accommodation we aim to provide, and we'll pass your comments along to our General Manager. Should you be in the area again, please consider coming back to see us.Warm Regards,Paradise Stream Management Team

10/10 Excellent

Gretel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean room and plenty towel service. Also near restaurants, shopping & casino
Stayed 2 nights in Mar 2024
Response from General Manager on 21 Mar,2024
Hi Gretel,Thank you for taking a moment to share your experience at Paradise Stream Resort! We're delighted you thoroughly enjoyed your recent experience, and we appreciate you mentioning our hospitable team, impeccable accommodations, and fantastic location. It was truly a pleasure having you here, and we hope you return soon!Warm Regards,Paradise Stream Management Team

8/10 Good

Evolution

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great as well as the entertainment and food. We had a great time.
Stayed 1 night in Mar 2024
Response from General Manager on 21 Mar,2024
Hello Evolution,We're thrilled to hear that you had a great time at Paradise Stream Resort. To hear that you enjoyed our amazing staff, delicious food, and engaging entertainment is music to our ears. Thanks so much for sharing your experience and we look forward to seeing you again for a future visit!Warm Regards,Paradise Stream Management Team

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Joseph

Travelled with partner
Liked: Staff & service, amenities
I have HIV
Stayed 1 night in Mar 2024
Response from General Manager on 21 Mar,2024
Hello Joseph,This channel is reserved for our valued guests to share their experiences with our services and accommodations, so we kindly ask that you remove your comment. However, if you ever need a relaxing, comfortable stay in the future, please feel free to count on us!Warm Regards,Paradise Stream Management Team

10/10 Excellent

Jadalyn

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely be coming back! Amazing time
Stayed 3 nights in Mar 2024
Response from General Manager on 19 Mar,2024
Hi Jadalyn,It was such a pleasure to welcome you to Paradise Stream Resort! We're delighted you thoroughly enjoyed your recent experience. Thank you for your kind review and perfect rating, and we hope you return soon!Warm Regards,Paradise Stream Management Team

8/10 Good

Shirley-Ann

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024