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Rocky Gap delivered per the norm. The staff was warm and welcoming. One of the waitresses in the restaurant surprised me with a little cheesecake in honor of my birthday. My Mother's Day and birthday weekend was awesome, and winning $240 at the casino didn't hurt either. This was my 3rd visit to Rocky Gap and I'll definitely be back again. 5/10-12/2024
We liked the casino and the rooms were ok. We didn't care for the food at the Lakeside Grill. The atmosphere, waitstaff and drinks were good but the food was awful.
The hotel has beautiful grounds and surroundings. There were some Quiky things about the hotel. Like they wouldn't accept a letter for the outgoing mail, and they keep the luggage carts locked up and you can only use them when the valet is on duty. There isn't maid service everyday but the rooms were clean, a good size, the bed was comfortable. The bathroom had plenty of towels and service items. The breakfasts were really nice, and the bar tender in the sports bar was very competent.
The property itself is nice.But the room never been clean lots of molds in the bathroom counter.They need to clean the bathroom really good.This is looks disgusting.
We absolutely loved our experience at Rocky Gap Casino! The bar had the best angus burgers, the casino has winning slots. Above all the staff are exceptionally friendly and helpful especially upon checkin with Raven.
Christina
Stayed 3 nights in Apr 2024
2/10 Terrible
Renee
Travelled with family, Travelled with partner
7 Apr,2024
Liked: Cleanliness
Disliked: Staff & service, amenities
Staff was mediocre. Personal product's to use,, shampoo, conditioner,etc. Low class products. Definitely bring you own, even if for one night stay. Would rather pay the $60; stay in lavele md up the road
This was a great place for a day trip love the casino and the restaurants are get the trails by the water is amazing . I will be returning for a longer trip.
Tequila
Stayed 1 night in Mar 2024
Response from Lucy on 2 Apr,2024
Hi Tequila! We are so happy that guests like you are having a great experience at Rocky Gap. We look forward to welcoming you back for a longer trip soon!
Hi there! We appreciate you taking the time to share your rating with us. We hope to see you again soon, Katie!
6/10 Okay
Madison
Travelled with partner
30 Mar,2024
Liked: Cleanliness
Disliked: Amenities
My fiance rented a room for us for my 30th birthday and thought the overall experience was going to be way different! Especially the food, it was very terrible to say the least! Prices are way to high! The rooms are outdated with no microwave & a mini fridge that doesn't work much at all. But we did get to enjoy the vibe & of course the view, the outdoor fire pits (very nice) and also the casino for being our first time going to a casino! We would give it a 2.5-3 out of 5 star ratings!
Madison
Stayed 1 night in Mar 2024
Response from Lucy on 2 Apr,2024
Hi Madison! Thank you so much for taking the time to leave us a review and provide us with feedback! I am sorry to see that your overall experience at your recent visit to Rocky Gap could have been better. We appreciate your feedback as we are always looking for ways to improve our business.