Outdoor pool, pool umbrellas, pool loungers

Reviews of Hoian Central Hotel

3 out of 5
Hoian Central Hotel
301 Nguyen Duy Hieu, Hoi An

Reviews

9.6

Exceptional

Rating 10 - Excellent. 192 out of 242 reviews" "
Rating 8 - Good. 43 out of 242 reviews" "
Rating 6 - Okay. 4 out of 242 reviews" "
Rating 4 - Poor. 1 out of 242 reviews" "
Rating 2 - Terrible. 2 out of 242 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

aNSHUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service and Rooms.
The service was impeccable. We had told them we had 1 vegetarian at check in and they remembered and accommodated us throughout our stay. At breakfast, they confirmed all our bookings and plans and made sure everything was arranged as requested.
Stayed 1 night in Dec 2023
Response from Hoian Central Hotel on 30 Dec,2023
Dear Anshul,Thank you for choosing us at Hoian Central Hotel for your trip.It is such an honor to learn that we were able to fulfill your requirements and succeed in giving you a memorable and pleasant stay.We strive to achieve our goal of making every guest's stay enjoyable by providing outstanding service. Therefore, your reviews are very important to us because our team will be happy to know that their effort has been recognized and appreciated.Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service we hope to welcome you back again soon.Kind Regards,Mrs. Thao Hoa (Rossie)General Manager,Hoian Central Hotel

8/10 Good

DALHYOUNG

Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2023
Response from Hoian Central Hotel on 30 Dec,2023
Dear Dalhyoung,Thank you for such a glowing review of your experience recently with us at Hoian Central Hotel.We couldn't be more proud to hear such wonderful feedback from a well travelled guest. We are thrilled you loved many aspects from your stay with us including all things as well as our staff's services. It is always our number one priority ensuring our guests will have an extremely comfortable experience with the highest level of service.The entire team look forward to the opportunity to welcoming you back in the future.Best regards,Mrs. Thao Hoa (Rossie)General Manager,Hoian Central Hotel

10/10 Excellent

Hung, Fountain Valley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A French colonial property, refreshed with modern conveniences. Room size is decent for where it is within the Old Quarter. Front desk staff and all hotel staff are friendly and helpful, going out of their way to help us. Would return for longer stay.
Stayed 1 night in Nov 2023
Response from Hoian Central Hotel on 22 Nov,2023
Dear Mr. HungThank you for choosing Hoian Central Hotel and for taking the time to write this wonderful review. We are thrilled to hear that your experience with us was so positive.It's gratifying to know that you found our hotel style to your liking. We're especially pleased that our services met your expectations and contributed to a pleasant stay. They are indeed valued members of our team, known for their kindness and constant smiles. We will ensure that they receive your praise, which will certainly make their day.We eagerly look forward to your next visit to Hoi An and hope to welcome you back to our hotel.Warm regards,Mrs. Rossie (Thao Hoa)Hoian Central Hotel

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff members, beautiful spacious and clean room. Air con works perfectly for a very hot and humid climate. Highly recommend allowing the hotel to book your taxi cab from and to the airport as they charge a fair price. Do not jump into a random cab from the airport as they will take advantage and over charge you. The hotel will even book tours for you. Highly recommend!
Stayed 2 nights in Aug 2023
Response from Hoian Central Hotel on 30 Aug,2023
Dear Christine,Greeting from Hoian Central Hotel.Thank you for taking your precious time to share your experience.We are very delighted that you had a great time at our hotel. At Hoian Central Hotel, we aim to deliver a "Home away from home" experience for our guests with an unparalleled level of personalized services. We always try our best to make sure your holiday is the most memorable memories. Your prais on our hotel will motivate the staffs to try harder to provide the best service for our customers.Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service we hope to welcome you back again in the near future.Kind Regards,Mrs. Thao Hoa (Rossie)General ManagerHoian Central Hotel

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world charm.
Excellent service from the lovely staff in this beautifully kept hotel. Breakfast was delicious, linen tablecloths were changed between set of guests and nothing was too much trouble. Loved this place.
Stayed 6 nights in Aug 2023
Response from HOIAN CENTRAL HOTEL on 24 Aug,2023
Dear Bruce,Warm greetings from Hoian Central Hotel.Thank you so much for your perfect rating and may we take this opportunity to express our sincere thanks to your stay and wonderful review about us.We do appreciate and be proud of your all compliments. We are pleased to note that your experience at Hoian Central Hotel met your expectations and that you had a pleasant and comfortable stay with the service from heart of our team. These kind words will be passed to entire team to encourage them keep up their good work.Thank you once again and we truly look forward to host you again in another wonderful stay.Best regards,Mrs. Thao Hoa (Rossie)General ManagerHoian Central Hotel

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Stayed 3 nights in Jul 2023
Response from Hoian Central Hotel on 27 Jul,2023
Dear Michael,Thank you for choosing Hoian Central for your recent stay in Hoi An.We are so grateful to hear that you are happy when you stay with us at Hoian Central Hotel.Looking forward to welcoming you again in the near future.Thank you and warmest regards,Mrs. Thao Hoa (Rossie)General ManagerHoian Central Hotel

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location with easy walk to Old town and night markets and convenience stores and great bakery nearby. Our room was decent size with a large walk in bathroom and rainfall shower which was delightful after long hot walk. Pool area was small and could do with a bit more seating but pleasant gardens and peaceful. Has an honesty box for cold beer/drinks etc which was very handy. Staff were most helpful - booking taxis and show as well as lots of useful advice. Only real miss for me was the breakfast both in quantity and quality on offer. Could get made to order eggs (great) and noodles (avoid!) but overall not a great breakfast. We bought pastries and coffee from the nearby bakery for breakfast.
Stayed 5 nights in Jul 2023
Response from HOIAN CENTRAL HOTEL on 18 Jul,2023
Dear James,Warm greetings from Hoian Central Hotel.We appreciate you giving us a perfect review and complimenting our location, which is one of the main reasons visitors choose to stay with us. You guys will find it handy as everything in Hoi An is close by thanks to the central position.Regarding to the breakfast, we will pay attendtion on our buffet quality and make effort to improve it in the future.Thank you once again and we truly look forward to host you again in another wonderful stay.Best regards,Mrs. Thao Hoa (Rossie)General ManagerHoian Central Hotel

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a good location with bikes
Nice little hotel an easy walk to the Ancient Town. Has a beautiful pool. Rooms were fine as well, if lacking a few of the modern touches - but perfectly good for this class of hotel. They have bicycles for use free of charge, which made popping to the tailors for fittings super duper easy. And popping to Nourish Eatery for lunch super duper easy. I’d stay again
Stayed 4 nights in May 2023
Response from Hoian Central Hotel on 22 May,2023
Dear Tim, Thank you for having taken the time to review Hoian Central Hotel! We’re delighted that the service experienced left such a positive impression on you. We do, indeed, have a very dedicated, very hard-working staff who work tirelessly to make our guests’ stays as memorable as possible, so we’re most appreciative of your kind remarks. I will be sure to share them with the team. It’s true that the opulence and grandeur of our interior design are unlike that found any place else. We wanted to introduce to travelers a very distinct stay with the unique decor, facilities, and of course the service. I hope we’ll have the opportunity to welcome you again when you’re next in Hoi An. Kind regards, Mrs. Thao Hoa (Rossie) General Manager Hoian Central Hotel

10/10 Excellent

Camille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hoi An Central. The staff was extremely friendly and helpful. The room was clean. Breakfast was great and the ambiance was very relaxing. I would definitely stay here again.
Stayed 2 nights in Apr 2023
Response from Hoian Central Hotel on 10 May,2023
Dear Camille,First of all, thank you so much for taking your time to share with us your experience.We have a very great honour to welome you. We couldn't be more proud to hear such wonderful feedback from a well travelled guest. We are thrilled you loved many aspects from your stay with us including all things as well as our staff's services. It is always our number one priority ensuring our guests will have an extremely comfortable experience with the highest level of service.Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service we hope to welcome you back again in the near future.Best regards,Mrs, Thao Hoa (Rossie)General ManagerHoian Central Hotel

10/10 Excellent

Kieu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique feel
Boutique hotel really nice French and old time feel. Great service and scooter hire. Walking distance to food and sight seeing.
Stayed 1 night in Apr 2023
Response from Hoian Central Hotel on 2 May,2023
Dear Ms. Kieu,Warm greetings from Hoian Central Hotel. Thank you so much for your perfect rating and may we take this opportunity to express our sincere thanks to your stay and wonderful review about us. We do appreciate and be proud of your all compliments. We are pleased to note that your experience at Hoian Central Hotel met your expectations and that you had a pleasant and comfortable stay with the service from heart of our team. These kind words will be passed to entire team to encourage them keep up their good work. Thank you once again and we truly look forward to host you again in another wonderful stay.Best regards, Mrs. Thao Hoa (Rossie) General Manager

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, I only stayed one night but a very big room and huge shower. Breakfast was great. All the staff were very helpful. Easy walking distance to the old town,just turn left out of the hotel walk past the market and the old town is on the left.
Stayed 1 night in Mar 2023
Response from Hoian Central Hotel on 13 Apr,2023
Dear Mr. Richard,Warm greetings from Hoian Central Hotel.Thank you so much for your perfect rating and may we take this opportunity to express our sincere thanks to your stay and wonderful review about us.We do appreciate and be proud of your all compliments. We are pleased to note that your experience at Hoian Central Hotel met your expectations and that you had a pleasant and comfortable stay with the service from heart of our team. These kind words will be passed to entire team to encourage them keep up their good work.Thank you once again and we truly look forward to host you again in another wonderful stay.Best regards,Mrs. Thao Hoa (Rossie)General ManagerHoian Central Hotel

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Hoian Central Hotel on 13 Apr,2023
Dear Mr. Peter,Thank you very much for your time to write such an exceptional feedback of us on Hotels.comI am very happy to learn that you really enjoyed your stay with us at Hoian Central Hotel. All your kind words of our hotel service has been shared to entire team and that makes us very proud of and we remain encouraged by your insightful sentiments.Thank you again and we are looking forward to welcoming you for another trip in Hoi An.Kind regards,Mrs. Thao Hoa (Rossie)General ManagerHoian Central Hotel

10/10 Excellent

Madeline

Stayed 3 nights in Jan 2023

8/10 Good

jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very much enjoyed my room and it’s location couldn’t be more convenient.
Stayed 1 night in Jan 2023
Response from Hoian Central Hotel on 22 Feb,2023
Dear our Jonathan,Thank you for choosing us at Hoian Central Hotel for your trip.It is such an honor to learn that we were able to fulfill your requirements and succeed in giving you a memorable and pleasant stay.We strive to achieve our goal of making every guest's stay enjoyable by providing outstanding service. Therefore, your reviews are very important to us because our team will be happy to know that their effort has been recognized and appreciated.Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service we hope to welcome you back again soon.Kind Regards,Mrs. Thao Hoa (Rossie)General ManagerHoian Central Hotel

10/10 Excellent

Palsupa, Bangkok Noi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely and staffs are so helpful especially Ms. Chole, Front office manager. We totally love this hotel and would come back again.
Response from Hoian Central Hotel on 23 Dec,2022
Dear Palsupa,Greetings from Hoian Central HotelIt was delighted to learned that you had a wonderful stay experience on your recent stay in Hoian Central Hotel, I am glad to read your positive feedback about our staff and our facilities like our the room and the staff as well. And Chloe will be very appriciated when she read your review.Once again thank you for leaving us your positive review and for allowing us to provide our heart of the locale hospitality and we certainly looking forward to welcome you back again soonKind Regards,Mrs. Thao Hoa (Rossie)General Manager,Hoian Central Hotel

10/10 Excellent

Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service. Chloe was very helpful in planning our visit to Hoi An with great recommendations for cites to visit. The location is great and very close to old town. We will definitely stay here again the next time we visit Hoi An!
Response from Hoian Central Hotel on 23 Dec,2022
Dear Austin,Greetings from Hoian Central HotelIt was delighted to learned that you had a wonderful stay experience on your recent stay in Hoian Central Hotel, I am glad to read your positive feedback about our staff and our facilities like our the room and the staff as well. And Chloe will be very appriciated when she read your review.Once again thank you for leaving us your positive review and for allowing us to provide our heart of the locale hospitality and we certainly looking forward to welcome you back again soonKind Regards,Mrs. Thao Hoa (Rossie)General Manager,Hoian Central Hotel

10/10 Excellent

Francisco

Stayed 1 night in Nov 2022
Response from Hoian Central Hotel on 14 Dec,2022
Dear Francisco,Thank you for taking the time to rating such a wonderful rating.We are very happy you had a great time staying at Hoian Central Hotel recently.We do indeed strive to deliver exceptional service to all our valued guests and your kind feedback is a true testimony to the efforts of the team.We do hope you will find the time to visit us again soon for another memorable stay.Sincerely,Mrs. Thao Hoa (Rossie)General Manager,Hoian Central Hotel

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
faultless place
Stayed 10 nights in Nov 2022
Response from Hoian Central Hotel on 20 Nov,2022
Dear Stephen, Greeting from Hoian Central Hotel. Thank you for choosing Hoian Central Hotel for your trip. It is such an honor to learn that we were not only able to fulfill your requirements but also succeed in giving you a memorable and pleasant stay. We don't know how to express our feeling when we read your review, we were touched by it. Every staffs at Hoian Central was well trained in order to strive to achieve our goal of making every guest's stay enjoyable by providing outstanding service and our team will be happy to know that their effort has been recognized and appreciated. Once again, from bottom of our heart, we are genuinely thankful. In the future, we hope to welcome you back again in the near future.Kind Regards, Mrs. Thao HoaGeneral Manager

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and excellent service
Enjoyed our 5 night stay at this hotel. Staff were very friendly and helpful. Location was pretty good, just a short walk to the old town area. Room was huge and air conditioning was super cool, which was great. Would stay here again.
Stayed 5 nights in Sep 2022
Response from GENERAL MANAGER on 14 Oct,2022
Dear Peter,Thank you for sharing such an inspiring rating about your recent stay.It is wonderful to hear that your experience at Hoian Central Hotel was amazing. It truly brings smiles to our faces when we see guests enjoy themselves whilst with us.We are so proud of the incredible team here as we always try our best to have each of our guests be satisfied like you were. Your kind words of recognition will certainly be passed on to the whole team.We can't wait to be able to welcome you back on your next visit.Sending our best wishes of health and happiness,Kind Regards,Mrs. Thao HoaGeneral Manager,Hoian Central Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Want to use again
Stayed 1 night in Jul 2022
Response from Hoian Central Hotel on 16 Aug,2022
Dear Mrs./Mr., We are pleased that you all had a terrific stay and that your Hoi An experience was a memorable one. We appreciate the positive feedback in regards to the teams efforts, all of us hope we are able to see you again soon. With our best wishes, Mrs. Thao Hoa (Rossie) General Manager, Hoian Central Hotel

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful and in the perfect location on the edge of everything you want to see and do!
Stayed 2 nights in Jun 2022
Response from General Manager on 8 Jul,2022
Dear Charles, Thank you so much for your kindly review to Hoian Central Hotel, We are so happy to know that you enjoy our location as well as everything all around hotel area. We are always try our best to bring best things for guests. Wish to see you again in our hotel in the nearest future. Best regards, Mrs. Thao Hoa (Rossie) General Manager, Hoian Central Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2020

10/10 Excellent

Kendra, Nashville, TN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. The room was very clean and spacious and had a nice balcony for sitting. The bed was comfortable, the pool was refreshing, breakfast was good, and the location was good as well. It was easy and enjoyable walking through the old city and they have bikes you can use for free to go to the beach. I can highly recommend this hotel.
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and quiet. great customer service. responsive to needs
Stayed 2 nights in Mar 2020

10/10 Excellent

Jud, Colorado

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinarily helpful and friendly staff, wonderful breakfast selections, clean and charming facilities and within easy walking distance of the historic part of town.
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a perfect location a street away from the market and a 1 minute walk to the river, this place was fabulous. Free bikes to use for exploring and a lovely pool too . Quiet and spacious with comfortable beds and pillows, I’d go back anytime ( the breakfast was great too )
Stayed 2 nights in Mar 2020

10/10 Excellent

WhitneyB, Denver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is amazing, the hotel staff are great and the beds comfortable. I didn’t care for the breakfast buffet but it didn’t stop me from enjoying my stay and extending my trip by two days.
Stayed 2 nights in Feb 2020
Response from Hoian Central Hotel on 25 Feb,2020
Dear Whitney, Thank you very much for staying with us here at Hoian Central Hotel, for your amazing review and wonderful recommendation of our property. We do hope that you continue to share these with family & friends that will result in a return visit, we would be delighted to welcome you back. With best regards, Hoian Central Hotel

10/10 Excellent

Chris, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy walk to old town. Builfing has a vintage look but it only a few years old.
Stayed 3 nights in Feb 2020
Response from Hoian Central Hotel on 15 Feb,2020
Dear Chris, Thank you for taking your precious time to share your experiences with other travelers on Expedia. It is wonderful to learn that our guests enjoy their stay with us and it sounds like all our services met your expectations. Every member of staff always strives to provide a our personalized services to ensure our guest have a memorable stay. I have shared your compliments with the entire team and it is a great motivation for our team to know that our guests have enjoyed their holiday with us. We are looking forward to welcoming you back to our Hoian Central Hotel again soon. Best regards, Hoian Central Hotel

10/10 Excellent

Masaki

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No.1 accommodation in Hoi An!
The staffs there are really awesome. They are pretty helpful and so kind. I strongly recommend this hotel when people stay in Hoi An. They have very good access to everywhere around Hoi An including Hoi An old town, night market, Japanese bridge and boating. There are also lots of cafes and restaurants near the hotel, which is very convenient. It is not nosisy in comparison with the accommodation in the central old town. They have good balance between relaxing in calm stay and exciting activity in looking around old town and night market!
Stayed 2 nights in Feb 2020
Response from Hoian Central Hotel on 15 Feb,2020
Dear Masaki san, Thank you for your recent stay with us and sharing your stay experience on Hotels.com. We always strive to provide our guests with an exceptional experience. So it is wonderful to learn that you enjoyed your stay with us specially mention the excellent location, and our friendly professtional staff. Our team really appreciates your kind compliments. I have shared your review with the entire staff. This greatly motivates us as we strive to achieve even higher standards of service. We look forward to welcoming you return to Hoian Central Hotel soon. Best regards, Hoian Central Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Beautiful property, close to town. The staff were wonderful and friendly. Breakfast was good too!
Stayed 3 nights in Dec 2019
Response from Hoian Central Hotel on 31 Dec,2019
Dear Reviewer, Thank you very much for your kind comments about our hotel and it’s great location close to the old quarter , our delicious food and friendly staff. The Hoian Central Hotel, itself is close the Old Center and every member of staff enjoy providing a personalized services to deliver the memorable stay for our guests. We look forward to welcoming you to Hoian Central Hotel again soon.

10/10 Excellent

JAEHEEJEONG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great hotel for my family. All staffs were very kind and supportable for us. Swimming pool was good managed and clean. Also,the location is very closed with old town. Especially, all staffs were the best I have ever met before. If I go to Hoian next time, I'm willing to stay at this hotel again.
Stayed 2 nights in Dec 2019
Response from Hoian Central Hotel on 29 Dec,2019
Dear Jaehee Jeong, Thank you so much for your kind review us here. I am very delighted to know that you had enjoyed your stay with us and shared your good experience to others. We highly appreciate all your compliments about our hotel, that is always our happiness and our valued encouragement to us for every working day. Thank you again and we do hope to welcome you again in the nearest future. Best regards,

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay and would highly recommend this hotel. The staff was so helpful and we really enjoyed the location, free use of bikes and breakfast buffet.
Stayed 1 night in Nov 2019
Response from Hoian Central Hotel on 14 Dec,2019
Dear Jeff, Thank you very much for your kind comments about our hotel and it’s great location close to the old quarter and shopping areas, our delicious food and friendly staff. Hoian Central Hotel, itself is cozy and warm atmosphere, and close the Old Center. Every member of staff enjoy providing a personalized services to deliver the memorable stay for our guests. We are so happy to read that you enjoyed your stay and highly recommend us We look forward to welcoming you to Hoian Central hotel again soon. Thanks and best regards, Hoian Central Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Hoian Central Hotel on 14 Dec,2019
Dear Reviewer, We are glad to hear that you were able to enjoy our perfect location, and all excellent services are provided by staffs. Our team takes great pride in providing personalized sightseeing experiences for our guests to ensure their enjoyment. Thanks and best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Fantastic location with clean facilities and friendly staff. Would recommend to others
Stayed 7 nights in Oct 2019

10/10 Excellent

Joseph, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice looking interior and walking distance to the old city. There is a lovely little pool. Breakfast is good and everything is fairly modern. There are three floors, but no elevator, so folks with mobility issues would need to stay on first floor. We enjoyed our stay, it was one of the nicer looking hotels we stayed at in all of Vietnam. Staff was very helpful, right from check in till check out. Very friendly and helpful.
Stayed 2 nights in Sep 2019

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great alll-rounder
Great spot, just outside Old Town, use their free bicycles to cruise around the area and ride to the beach area.
Stayed 4 nights in Sep 2019
Response from Hoian Central Hotel on 26 Sept,2019
Dear Jessica, Thank you for your nice compliments. We are so excited to hear that you had a great "all-rounder" with us and that you would love to use our free bicycles..!! Please plan on your returning trip to our hotel again soon as we are all looking forward to it!! Best wishes,

10/10 Excellent

Susan L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome hotel!!!
We absolutely loved this hotel!!! Everything about it was so awesome. Such clean and cozy and bright rooms. The pool and the ladies there serving drinks were also wonderful. All of the staff was extremely helpful and kind. A huge and delicious buffet breakfast too. Big variety of foods. Very central and they have free bikes to use. Beach is close by too. We would recommend this hotel to all ages and to everyone.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything from the attentive staff in the lobby
Stayed 2 nights in Aug 2019
Response from Hoian Central Hotel on 26 Aug,2019
Dear Mr./ Ms., Thank you for writing about your absolute stay with us. We are truly excited to know that you enjoyed our services and especially our staff right from the first moments!! We hope that you will soon come back to our hotel for a much longer and much more memorable in the near future!! Best regards,

8/10 Good

Aaron, Malaysia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good easy to find.
Stayed 1 night in Jun 2019
Response from Hoian Central Hotel on 21 Jun,2019
Dear Aaron, Thank you for your wonderful feedback. We are thrilled to know that you had an excellent time at our hotel, regarding our great location!! We are all looking forward to your next stay with your loved ones at our hotel !!! Best wishes,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Hoian Central Hotel on 21 Jun,2019
Dear Mr./ Ms., Thank you for your fantastic comments. We are thrilled to receive this positive review of yours, regarding all of our services We sincerely look forward to welcoming you and your loved ones back to our hotel again in the near future! Best regards,

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Stayed 5 nights in May 2019
Response from Hoian Central Hotel on 1 Jun,2019
Dear Jeff, Thank you for spending stay in Hoi An with us. We are incredibly happy to know that your stay at our hotel is perfect stay! We hope that you and your family will soon plan on your next vacation at Hoian Central Hotel again!! Best wishes,

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from Hoian Central Hotel on 18 Mar,2019
Dear Bryan, We are delighted that you had a wonderful stay. The great review here is a rewarding for our team and we certainly share your comment with all of hotel staffs. Thank you for sharing such a motivating review. It gave us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest future. Best regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would have liked a lift but really it was good exercise for us 😃
Stayed 4 nights in Mar 2019
Response from Hoian Central Hotel on 18 Mar,2019
Dear Mr./Ms., Thank you for your great feedback. We are truly happy to know that you had had a nice stay with us. Regarding to the lift, because of the location on the center of Hoi An, therefore, no any hotel in our area have a right to built a lift to keep the same unique architecture of Hoi An Ancient Town. I wish you can sympathise with us and enjoy it as a nice memory here. We hope that we will get to welcome you and your loved ones back to our peaceful land Hoi An, and especially to our hotel soon!!! Best regards

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2019
Response from Hoian Central Hotel on 5 Apr,2019
Dear Reviewer, Thank you for your kind comments. It's great that you enjoy your trip with us, We sincerely look forward to seeing you here again soon! Best wishes,

10/10 Excellent

T, Sydney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean. Breakfast was served in the beautiful courtyard at the back of the property. A few blocks away from the main part of town. Be aware that there are multiple levels and no elevator. It was not a problem for us, but may be for others
Stayed 2 nights in Feb 2019
Response from Rossie on 23 Feb,2019
Dear T, Thank you for your lovely 5-star feedback. We are glad to know that you had a wonderful time with us. Regarding to your mention about no elevator, I wish you can sympathise that any hotel located in Center of Hoi An would not be able to build elevator due to city law. We sincerely look forward to your returning trip at our hotel soon for another great experience in Hoi An with us!!! Customer Services,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Would stay again...
A very pleasant hotel. Recently opened with good sized bedrooms. Close to everything in Hoi An. Very good buffet breakfast and friendly staff.
Stayed 2 nights in Dec 2018
Response from Rossie on 17 Dec,2018
Dear Mr./ Ms., Thank you for giving us lots of praises regarding your recent stay at our hotel. It's glad to know that you were satisfied with our room, the breakfast and especially our staff! We will surely share your thoughts to the entire Hoian Central Hotel team!!! Please plan on a return trip to our hotel in the near future for a holiday that you "would certainly stay again" !!! Sincerely,

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely new hotel. Highly recommend
Lovely new hotel located a 10 minutes walk from the ancient town. Staff very welcoming and facilities good. Good buffet breakfast and the most comfortable bed in my 6 weeks of travelling Vietnam. Will recommend to family and friends.
Stayed 1 night in Dec 2018
Response from Rossie (Ms.) on 17 Dec,2018
Dear Lee, Thank you for your kind comments. We are happy to know that you had a great stay with us!!! It's delighted that we got the chance to be a part of your journey, and it's even more delighted as our rooms, the breakfast buffet as well as our staff met your needs!!! We would love to accomodate you in the near future!!!

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Great location and amazing staff who went out of their way to be helpful, caring and friendly. The rooms were perfect, modern, spacious & light, comfy bed, nice bathroom and super clean. Free use of the bicycles which were an excellent way to see all that Hoi An and its surrounds have to offer. I would absolutely recommend staying here!
Stayed 5 nights in Nov 2018
Response from Rossie on 28 Nov,2018
Dear Arlene, We are so appriciated to receive your review here. That is our pleasure to learn that you had enjoyed our helpful, caring and friendly staff. Besides, we always try our best to prepare the guest's room most clean and spotless in the hope of bringing more comfortable for you. Please give us more chance to accomodate you guys again in the nearest future.

8/10 Good

Verified traveller

You will not be disappointed with your stay at this newly built hotel.....the rooms are spacious and location is quite convenient.....the staff is always available to assist you with your concerns and needs.....
Stayed 8 nights in Nov 2018