Excellent hospitality is what you can expect from the staff at the little Hoi An Boutique Hotel.
Upon a late evening arrival, Cherry kindly welcomed us with refreshments, and thoroughly informed us on what to expect in Hoi An (i.e. restaurants, cafes, tailors, markets, beaches, etc.). Kate and Kayle were also very helpful with reserving tours/drivers. The staff here were highly observant of any needs we might have had, which made it much easier for us to travel with our 8 month old.
The standard of hospitality starts from the top, as Kelvin (hotel manager) took the time to get to know us and make sure our stay was enjoyable.
The staff at Little Hoi An are very personable, making this our favorite stay in Vietnam. We had a wonderful time in Hoi An, and when we do revisit, we would highly consider returning to Little Hoi An if a room is available.