In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews of Comfort Inn & Suites Irving Las Colinas DFW

2.5 out of 5
Comfort Inn & Suites Irving Las Colinas DFW
850 West Walnut Hill Lane, Irving, TX

Reviews

8.0

Very good

Rating 10 - Excellent. 464 out of 1011 reviews" "
Rating 8 - Good. 256 out of 1011 reviews" "
Rating 6 - Okay. 129 out of 1011 reviews" "
Rating 4 - Poor. 80 out of 1011 reviews" "
Rating 2 - Terrible. 82 out of 1011 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Tomas

Disliked: Cleanliness, staff & service
Stayed 2 nights in May 2024

10/10 Excellent

JUDITH

Liked: Cleanliness
Stayed 1 night in May 2024

4/10 Poor

Fnu

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The AC in my room had a broken panel which was hazardous as temp control, mode switches had plastic completely peeled off and without remote to regulate temperature i had to press on the broken plastic often exposing myself to the underneath electric panel. I was astounded when the front office when contacted insisted that this was not dangerous which was an unacceptable justification
Stayed 10 nights in May 2024

10/10 Excellent

Kai

They seem to have just switched brand and renovated. Their pricing is a lot less than surrounding properties. Not bad at all for the price.
Stayed 1 night in May 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 1 night in May 2024

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really neat ce place and very clean
Stayed 1 night in May 2024

10/10 Excellent

Mir

Liked: Cleanliness, staff & service, property conditions & facilities
All good!!
Stayed 1 night in May 2024

10/10 Excellent

HungSon

Liked: Cleanliness, amenities
Idk
Stayed 1 night in May 2024

10/10 Excellent

Alondra

Enjoyed my stay , quiet and cozy . Felt safe in the area .
Stayed 1 night in May 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and quiet i had a very peace trip
Stayed 2 nights in May 2024

4/10 Poor

Santosh

Liked: Cleanliness
Pillow were not comfortable.
Stayed 1 night in May 2024

4/10 Poor

Kevin

Disliked: Staff & service
The property had no wifi when ibchecked in on the 2nd floor. I was told it was called in. Moved to the 1st floor the next day becausebi was told it would be better and the wifi was still not working. My rental was an EV car and the front desk had no idea about the chargers outside and put it on the rental car office and they put it back on the hotel. TV had no guide or card giving the channels. The door didnt seem to be the on correctly because i had to force it open and to close it.
Stayed 3 nights in May 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, friendly staff good location
Stayed 3 nights in May 2024

2/10 Terrible

Dymon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Hassan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The carpet inside the room need to be changed is too dirty
Stayed 2 nights in May 2024

10/10 Excellent

Lina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very beautiful place to stay. Love the spacious room.
Stayed 1 night in May 2024

10/10 Excellent

Ken

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 4 nights in May 2024

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy my stay and the value price was grest
Stayed 2 nights in May 2024

10/10 Excellent

Dorian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Very comfortable, clean, and quiet.
Stayed 2 nights in May 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great costumer service!! Very friendly staff.
Stayed 1 night in May 2024

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Real clean
Stayed 1 night in Apr 2024

4/10 Poor

Leonis

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
False advertisement, states they have 24 airport shuttle but they didn't have shuttle to pick me up and couldn't drop me off to the airport because they Said the shuttle didn't start running till 9am. , also had to switch rooms due to AC being broke and was charged a $30 fee for checking in early.
Stayed 2 nights in May 2024

8/10 Good

Sarah

Stayed 2 nights in Apr 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean property, would stay again.
Stayed 1 night in Mar 2024

6/10 Okay

Selena, Iowa Colony

Travelled with family
Charged multiple times for security deposit
Stayed 2 nights in May 2024

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was updated and the grounds well managed. There is electric vehicle charging stations and even a Budget and Avis car rental kiosk on the side entrance to the hotel! I felt safe as a solo traveller. 24 hour reception. Quick easy Uber drive from DFW. Hotel shuttle only runs weekdays until 5 pm. There is a Benihana restaurant next door. My room was clean and spacious! Also updated. Fridge and microwave. Breakfast was hot and standard. Good rates! Def recommend!
Stayed 2 nights in May 2024

10/10 Excellent

Lc

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was well kept rooms are great housekeeping does a great job will definitely stay there again when I’m in the Dfw area
Stayed 7 nights in Apr 2024

10/10 Excellent

Shaheer

Stayed 1 night in Apr 2024

4/10 Poor

Kipp

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
If you need access to internet this is not the place for you. It was poor to non existent. I was told to change rooms, but I did not want to go thru the hassle.
Stayed 1 night in Apr 2024

10/10 Excellent

Brittany, Hattiesburg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice outside area and friendly staff
Stayed 2 nights in Apr 2024

8/10 Good

Ezdra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Liked the property but it does need some improvement in the cleaning area . sheets had a smell and the restroom bathroom sink would get clogged and the tub wasn’t clean ether other then that everything else was great .
Stayed 2 nights in Apr 2024

10/10 Excellent

Swati

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 1 night in Apr 2024

6/10 Okay

Andrea

Liked: Cleanliness
Disliked: Property conditions & facilities
Every time a door slammed my entire bed shook. I thought someone was jumping on the bed, but I was the only one in the room. The guests on my floor were loud, slamming doors and smoking something that is illegal in Texas. That wouldn’t normally bother me, but combined with the loud talking it was too much.
Stayed 1 night in Apr 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The cleanliness of the facilities.
Stayed 1 night in Apr 2024

6/10 Okay

Clair

Travelled with partner
They need to update website info to include limited airport shuttle hours and days. Room was clean and comfortable but had problem figuring out blackout shade and where it was.
Stayed 1 night in Apr 2024

10/10 Excellent

Jeff

Stayed 1 night in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very clean inside and out. Service was good.
Stayed 1 night in Apr 2024

10/10 Excellent

Imhotep Khufu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff nice area close to whatever you need
Stayed 2 nights in Apr 2024

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Lynn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean quiet rooms, great place to stay with very reasonable prices.
Stayed 1 night in Apr 2024

10/10 Excellent

MICHELLE

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Qingjie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Staffs are friendly and helpful. Location is convenient, competitive price rate.
Stayed 2 nights in Apr 2024

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for a quick stay in Dallas. Not too far from the DFW airport and there are plenty of quality dining options nearby. Complete with friendly staff and a clean, comfortable room. The Comfort Inn & Suites is true to its name. Do consider it if you’re planning a trip to Dallas.
Stayed 1 night in Apr 2024

6/10 Okay

Norysol

Stayed 1 night in Apr 2024

10/10 Excellent

Brad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was being remodeled and fine.
Stayed 2 nights in Apr 2024

6/10 Okay

Jack, North Merrick

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is quiet and clean but lacks in some areas. The in-room safes are permanently locked (out of service), the beds have three small pillows instead of standard size pillows, the wifi was non existent in our room (304) and our bed sheets were stained. The bathroom was nice but could benefit from upgraded toiletries.
Stayed 1 night in Apr 2024

8/10 Good

Anthony, West Hollywood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Would stay again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Esmeralda

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice hotel. Stayed for the weekend with family. My favorite part was the bathroom mirror.
Stayed 2 nights in Apr 2024

8/10 Good

Rich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024