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Reviews of ARTOTEL Yogyakarta

3 out of 5
ARTOTEL Yogyakarta
Jl. Kaliurang KM 5.6, Sleman, Depok

Reviews

8.8

Excellent

Rating 10 - Excellent. 8 out of 18 reviews" "
Rating 8 - Good. 8 out of 18 reviews" "
Rating 6 - Okay. 2 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Maria

Business traveller
Stayed 1 night in Jun 2023
Response from Andre H. Binawan on 1 Jul,2023
Hi Maria,Warm Greetings from Artistic Hotel ARTOTEL Yogyakarta…Previously, we would like to thank you for choosing ARTOTEL Yogyakarta as your home during your visit to Yogyakarta.Thank you also for the compliment through Expedia that we have received.Hopefully this praise will motivate us to further improve the quality of our services according to customer wishes. We hope to have the opportunity to meet again and provide more services to you in next visit at Yogyakarta.Cheers!Andre H. BinawanGeneral Manager

8/10 Good

Manira

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 4 nights in Feb 2023
Response from Andre H.Binawan on 2 Mar,2023
Hi ManiraWarm Greetings from Artistic Hotel ARTOTEL Yogyakarta…Previously, we would like to thank you for choosing ARTOTEL Yogyakarta as your home during your visit to Yogyakarta.Thank you also for the compliment through Google that we have received.Hopefully this praise will motivate us to further improve the quality of our services according to customer wishes. We hope to have the opportunity to meet again and provide more services to you in next visit at Yogyakarta.Cheers!Andre H. BinawanGeneral Manager

8/10 Good

Mel, Philadelphia, US

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, great breakfast. Rooms were clean and the hotel has character with the art work throughout. Had a very pleasant stay and was conveniently located to the University. Would stay there again. Only complaint is that the walls are thin and if you have chatty neighbours you will hear everything.
Stayed 1 night in Dec 2019
Response from Kusnadi, General Manager on 16 Dec,2019
Dear Mrs. Mel, I am delighted to hear that you are satisfied during your stay with us and relieved to hear that you feel comfortable with all our services. We really appreciate all the comments from our beloved guests. Thank you for taking the time to share your feedback and we look forward to welcoming you again soon at ARTOTEL Yogyakarta. We HeART You

10/10 Excellent

Norisma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2019
Response from Kusnadi, General Manager on 16 Dec,2019
Dear Mrs. Norisma, Thank you for taking the time to share the rating for ARTOTEL Yogyakarta and we look forward to welcoming you again soon in your next visit. We HeART You

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Kusnadi, General Manager on 16 Dec,2019
Dear Mr/s. Anonymous, Thank you for taking the time to share the rating for ARTOTEL Yogyakarta and we look forward to welcoming you again soon in your next visit. We HeART You

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
Stayed 5 nights in Nov 2018
Response from Kusnadi, General Manager on 16 Dec,2019
Dear Mr/s. Anonymous, I am delighted to hear that you are satisfied during your stay with us and relieved to hear that you feel comfortable with all our services. We really appreciate all the comments from our beloved guests. Thank you for taking the time to share your feedback and we look forward to welcoming you again soon at ARTOTEL Yogyakarta. We HeART You

8/10 Good

Adam, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, pleasant stay
Staff are the biggest strength of the hotel. They are friendly, very helpful, and will go the extra mile to make customers happy. The food was delicious for breakfast and with good variety. The room was very comfortable, bathroom and shower great size, rooms have everything you need. The hotel staff are truely there for you 24 hours a day, which is a great comfort. All round great hotel :)
Stayed 15 nights in Oct 2018
Response from Kusnadi, General Manager on 16 Dec,2019
Dear Mr. Adam, I am delighted to hear that you are satisfied during your stay with us and relieved to hear that you feel comfortable with all our services. We really appreciate all the comments from our beloved guests. Thank you for taking the time to share your feedback and we look forward to welcoming you again soon at ARTOTEL Yogyakarta. We HeART You

10/10 Excellent

Billy Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Artsy & chic
A hotel for artists, hipsters and all creative people. Really helpful staff. Facilities are in good condition. I would definitely come back
Stayed 1 night in Jul 2018
Response from Kusnadi, General Manager on 16 Dec,2019
Dear Mr. Billy Joe, I am delighted to hear that you are satisfied during your stay with us and relieved to hear that you feel comfortable with all our services. We really appreciate all the comments from our beloved guests. Thank you for taking the time to share your feedback and we look forward to welcoming you again soon at ARTOTEL Yogyakarta. We HeART You

6/10 Okay

Sendy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Response from Kusnadi, General Manager on 16 Dec,2019
Dear Mr. Sendy, Thank you for taking the time to share the rating for ARTOTEL Yogyakarta and we look forward to welcoming you again soon in your next visit. We HeART You

10/10 Excellent

Rossalinawati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
200% for service and ambience
The staffs were all bery friendly and welcoming to us!! Never had they failed to put a smile on their face!! 200% in live and satisfied with the service, the staffs, atmosphere and ambience of the hotel!! Defitely would come here again if I were to cime back to Jogjakarta
Response from Kusnadi, General Manager on 16 Dec,2019
Dear Mrs. Rossalinawati, I am delighted to hear that you are satisfied during your stay with us and relieved to hear that you feel comfortable with all our services. We really appreciate all the comments from our beloved guests. Thank you for taking the time to share your feedback and we look forward to welcoming you again soon at ARTOTEL Yogyakarta. We HeART You

8/10 Good

rangga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location
Response from Kusnadi, General Manager on 16 Dec,2019
Dear Mr. Rangga, I am delighted to hear that you are satisfied during your stay with us and relieved to hear that you feel comfortable with all our services. We really appreciate all the comments from our beloved guests. Thank you for taking the time to share your feedback and we look forward to welcoming you again soon at ARTOTEL Yogyakarta. We HeART You

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
We enjoyed our stay here - hot water showers, big comfy bed, clean, spacious, nearby eateries. Really cool interior design. Highly recommended. One downside would be that our room is nearest to lift lobby. So we could hear if people were talking loudly across the hallway.
Stayed 4 nights in Feb 2018
Response from Kusnadi, General Manager on 16 Dec,2019
Dear Mr/s. Anonymous, I am delighted to hear that you are satisfied during your stay with us and relieved to hear that you feel comfortable with all our services. We really appreciate all the comments from our beloved guests. Thank you for taking the time to share your feedback and we look forward to welcoming you again soon at ARTOTEL Yogyakarta. We HeART You

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋、施設共にバランスの良いホテル
部屋・施設の雰囲気はよく、欠点のないくらい管理の行き届いた清潔感のあるホテルです。 またジョグジャカルタに行く際は、お世話になります！
Stayed 2 nights in Dec 2023
Response from Andre H.Binawan on 5 Dec,2023
Dear Valued Guest,Warmest Greetings from The Artistic Hotel ARTOTEL YogyakartaThank you for staying with us during your visit to Yogyakarta.With this letter we would like to thank for your kind attention by giving us your review to Expedia during your experienced stay with us. Your Review will be shared with the team for giving you a delightful service and making a memorable experience.I personally sincerely thank for your kind attention and truly wish that you will continue your support towards ARTOTEL YogyakartaWe hope that we will have the opportunity of welcoming you back to our hotel in the future.Best Regards,Andre H.BinawanGeneral Manager

8/10 Good

CHEUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location, near many restaurant, funny decor and clean room, but room is a little bit small.
Stayed 2 nights in Feb 2019
Response from Kusnadi, General Manager on 16 Dec,2019
Dear Mr/s Cheung, I am delighted to hear that you are satisfied during your stay with us and relieved to hear that you feel comfortable with all our services. We really appreciate all the comments from our beloved guests. Thank you for taking the time to share your feedback and we look forward to welcoming you again soon at ARTOTEL Yogyakarta. We HeART You

8/10 Good

Verified traveller

Liked: Cleanliness
Nett designtes Hotel aber etwas weiter weg von zentralen Orten der Stadt.
Stayed 2 nights in Aug 2018
Response from Kusnadi, General Manager on 16 Dec,2019
Dear Mr/s Anonymous, I am delighted to hear that you are satisfied during your stay with us and relieved to hear that you feel comfortable with all our services. We really appreciate all the comments from our beloved guests. Thank you for taking the time to share your feedback and we look forward to welcoming you again soon at ARTOTEL Yogyakarta. We HeART You

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour
Le séjour était parfait. Le personnel très accueillant et aux petits soins. Le petit déj est pas mal (je dirais 6/10).
Stayed 2 nights in Apr 2018
Response from Kusnadi, General Manager on 16 Dec,2019
Dear Mr/s. Anonymous, I am delighted to hear that you are satisfied during your stay with us and relieved to hear that you feel comfortable with all our services. We really appreciate all the comments from our beloved guests. Thank you for taking the time to share your feedback and we look forward to welcoming you again soon at ARTOTEL Yogyakarta. We HeART You