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Reviews of Kampung Lawasan Heritage Cottage

3.5 out of 5
Kampung Lawasan Heritage Cottage
30a Jl. Perumnas, Depok, Jogja

Reviews

7.0

Good

Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 1 out of 2 reviews" "
Rating 6 - Okay. 1 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 0 out of 2 reviews" "

8.0/10

Cleanliness

6.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Happymom

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I love the place, really! But the staff and breakfast was disappointing. I wanted to have a Cappuccino and she told me that she was alone and the other will come at 10 am. But she has time to play with her mobile phone all the time. Well, it was breakfast time. Suppose to have Tea and any kind of coffee ready during the time. But the property is awesome. Quite and antique.
Stayed 2 nights in Jul 2019
Response from Reynaldo Tan on 15 Aug,2019
Dear customer, due to some of our staff still on training, we would like to ask for apology for the inconvenience. We will improve our service for future customer and for your future visit too. We appreciate a lot for your feedback. Have a great day ahead!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019
Response from KLHC Management on 30 Jul,2019
Dear guest, thank you for the rating you gave to us. We would like to know, in what way we can improve to make your stay be more pleasant. Yours sincerely, Reynaldo Tan General Manager