Massage

Reviews of Park Regis Business Bay Hotel

4 out of 5
Park Regis Business Bay Hotel
Park Lane Tower,Business Bay., Dubai, Dubai

Reviews

7.8

Good

Rating 10 - Excellent. 63 out of 151 reviews" "
Rating 8 - Good. 42 out of 151 reviews" "
Rating 6 - Okay. 23 out of 151 reviews" "
Rating 4 - Poor. 7 out of 151 reviews" "
Rating 2 - Terrible. 16 out of 151 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Davit

Stayed 1 night in Apr 2024
Response from General Manager on 26 Apr,2024
Dear Davit,Greetings from Park Regis Hotel Business Bay, Dubai!Thank you for your stay with us and expressing your experience satisfaction through your ratings. Trust that everything went well with your stay and we look forward to your return, until thenStay Well,General Manager

8/10 Good

tami, aventura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from General Manager on 14 Apr,2024
Dear Tami,Greetings from Park Regis Hotel Business Bay, Dubai!It was our pleasure having you with us during your visit to the city of Dubai and more pleased to know that your overall stay experience went well as implied on your rating/feedback.Thank you for letting us be a part of your trip and we look forward to having you again soon, until thenStay Well,General Manager

10/10 Excellent

Joel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room cleaner Sharbin was excellent. Always went above and beyond to make our turn down service more homey. We never had to wait for an elevator although we were on the 24th floor. Convenient location to the metro.
Stayed 6 nights in Apr 2024
Response from General Manager on 10 Apr,2024
Dear Joel,Greetings from Park Regis Hotel Business Bay, Dubai!Thank you for choosing us as your home while in Dubai. We are very pleased to know that you had a wonderful and pleasant experience specially with the professionalism of Sharbin in the upkeep of your room. We value your feedback and appreciation to our team and the hotel. We look forward to your return, until thenStay Well,General Manager

8/10 Good

Aniz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction in front
Stayed 2 nights in Mar 2024
Response from General Manager on 21 Mar,2024
Dear Aniz,Greetings from Park Regis Hotel Business Bay, Dubai!Thank you for staying with us while enjoying the city of Dubai. We are pleased to know that your overall experience went well despite some challenge with the construction near the hotel which is part of the city's enhancement program.We look forward to your next visit, until thenStay Well,General Manager

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, about 30 minutes from the downtown. A very safe place to stay.
Stayed 3 nights in Feb 2024
Response from General Manager on 23 Feb,2024
Dear Eduardo,Greetings from Park Regis Hotel Business Bay, Dubai!Thank you for choosing us as your home on your short visit in Dubai. We are very pleased to know that your overall stay was good. We value your feedback and appreciation to our property. We look forward to your return, until thenStay Well,General Manager

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from General Manager on 20 Feb,2024
Dear Sir/Madam,Greetings from Park Regis Hotel Business Bay, Dubai!We are distraught to know that you were not happy with your recent stay experience with us, however, it will be more helpful for us if you can provide the details of your stay where we failed to meet your expectations for us to do corrective action as needed.Stay Well,General Manager

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 14 nights in Jan 2024
Response from General Manager on 1 Feb,2024
Dear Sami,Greetings from Park Regis Hotel Business Bay, Dubai!Thank you for coming to Park Regis on your trip to Dubai. We are very happy to know that you enjoyed your entire stay and consider the hotel a good place to stay when in Dubai. This is extremely rewarding to hear as we work hard to ensure that you receive the warm and attentive service that you deserve.We value your feedback and appreciation to the hotel and our team, and look forward to your return, until thenStay Well,General Manager

10/10 Excellent

Hisham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from General Manager on 30 Jan,2024
Dear Hisham,Greetings from Park Regis Hotel Business Bay, Dubai!Thank you for sharing your feedback and expressing your satisfaction regarding your recent stay experience with us through your rating. We are glad to know that we were up to your expectations and provided the services that you deserve.We hope to have you again soon, until thenStay Well,General Manager

2/10 Terrible

Edwin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, unsafe, unfriendly, ancient facilities, terrible staff attitude,
Stayed 6 nights in Jan 2024
Response from General Manager on 26 Jan,2024
Dear Edwin,Greetings from Park Regis Hotel Business Bay, Dubai!It is very unfortunate to know that you encountered such issues during your stay in another hotel but wrongfully posted on us, as per the conversation you had with one of our managers during the courtesy call. Therefore, we are kindly requesting for this review to be taken out as it will affect and put the name of the hotel on a bad light. On the contrary, the actual guest who stayed with us was happy and very satisfied with his overall stay experience.Thank you once again for booking with us and looking forward to your favorable action, until thenStay Well,General Manager

8/10 Good

Marie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
We did not think the pictures gave it justice so was pleasantly surprised by the decor, staff very helpful & friendly and hotel was lovely and clean. We had breakfast and a couple of light lunches which we thought were good and reasonably priced. Pool is under cover but heated so comfortable, and daily towels provided by the hotel Security is also excellent, and the desk is staffed 24 hours a day Only two negatives the first being is this is a dry hotel so unfortunately we could not have a nightcap and there was no mention of this when we booked our trip, the second was that the pool snack bar was not open in the day so you had to take your own drinks/ snacks or trudge down to the ground floor shop/restaurant ( pool was on the 4th floor)
Stayed 8 nights in Jan 2024
Response from General Manager on 22 Jan,2024
Dear Marie,Greetings from Park Regis Hotel Business Bay, Dubai!Thank you for staying with us while enjoying the city of Dubai. We are pleased to know that you are happy and satisfied with your overall experience with the assistance of our wonderful and able team.Kindly be informed that we do not have bar facilities/ outlet in the hotel thus we do not serve alcohol as well while the lounge at the pool area operates as seisha bar that opens from evening only.Nevertheless, we are glad that everything else went well with your stay and we look forward to your next visit, until thenStay Well,General Manager

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from General Manager on 10 Jan,2024
Dear Alison,Greetings from Park Regis Hotel Business Bay, Dubai!Thank you for sharing your feedback and expressing your satisfaction regarding your recent stay experience with us through your rating. We are glad to know that we were up to your expectations and provided the service that you deserve.We hope to have you again soon, until thenStay Well,General Manager

10/10 Excellent

Shruti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff! Super helpful and amazing breakfast buffet
Stayed 3 nights in Oct 2023
Response from General Manager on 19 Dec,2023
Dear Shruti,Greetings from Park Regis Hotel Business Bay, Dubai!It was our pleasure having you with us and delighted to know that you had a pleasant stay and specially enjoyed your dining experience through the assistance of our wonderful and able team.Your feedback is very much appreciated, and we certainly look forward to your next stay, until thenStay Well,General Manager

10/10 Excellent

Amin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience, location, service and cleanliness were exceptional
Stayed 2 nights in Nov 2023
Response from General Manager on 5 Dec,2023
Dear Amin,Greetings from Park Regis Hotel Business Bay, Dubai!Thank you for choosing us as your home while in Dubai. We are very pleased to know that you had a wonderful and pleasant experience during your stay. We value your feedback and appreciation to our team and the hotel. We look forward to your return, until thenStay Well,General Manager

6/10 Okay

Zahra

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The hotel staff was good. Our bed was smelling so bad and we asked the to change bedroom blankets, they changed it immediately but again it smells and I wasn’t able to sleep and get headache because of this smell. Other issue I had with this hotel is that they asked us to give them money as deposit and they didn’t return it last day and said it is Dubai tax 😳. Just be aware of this when you are booking. They will not return your money😏.
Stayed 5 nights in Nov 2023
Response from General Manager on 28 Nov,2023
Dear Zahra,Greetings from Park Regis Hotel Business Bay, Dubai!We are sorry to know about your experience, however, after our initial investigation, we cannot find a record of your stay with us nor did we encounter such an incident/issue regarding linens and deposit. We then kindly request if you can check and remove this review, as you may have posted it on the wrong hotel property otherwise please provide us the details of your booking for us to investigate further as we take this matter with high importance.Stay Well,General Manager

2/10 Terrible

waseem

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is literally nothing to do in the hotel even the pool area is always closed and I felt like I was the only person there each time I went there I didn't realise how horrible this place was going to be never going there again don't recommend this to anyone
Stayed 5 nights in Nov 2023
Response from General Manager on 22 Nov,2023
Dear Waseem,Greeting from Park Regis Hotel Business Bay, Dubai!We are sorry to know that you are not happy with your experience, however, we cannot find information regarding your stay with us, thus we are kindly requesting that you provide us more details otherwise this feedback might had been posted to the wrong hotel name.Stay Well,General Manager

10/10 Excellent

Yelda

Stayed 2 nights in Nov 2023
Response from General Manager on 17 Nov,2023
Dear Yelda,Greetings from Park Regis Hotel Business Bay, Dubai!Thank you for choosing us as your home while in Dubai. We are very pleased to know that you had a wonderful and pleasant experience during your stay as implied on your rating. We value your feedback and appreciation to our team and the hotel.We look forward to your return, until thenStay Well,General Manager

8/10 Good

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel overall, but the location is not great.
Stayed 1 night in Nov 2023
Response from General Manager on 13 Nov,2023
Dear Luis,Greetings from Park Regis Hotel Business Bay, Dubai!Thank you for your stay with us during your trip to the city of Dubai. We are happy to know that your overall stay experience went well despite the challenge on location accessibility due to the constructions around the area. It is also a challenge for us, however, we are hopeful that after the completion of these projects it will ease the access for everyone.Once again, thank you and we look forward to be of service again in the future, until thenStay Well,General Manager

6/10 Okay

Veronique, NEW YORK

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Hotel is in good condition and the breakfast is good and with many options Rooms are large and spacious We reserved for 3 adults … we were asked to sleep in either 2 twin beds or a king beds. The extra bed was additional. They brought one but it was terribly uncomfortable
Stayed 1 night in Nov 2023
Response from General Manager on 8 Nov,2023
Dear Veronique,Greetings from Park Regis Hotel Business Bay, Dubai!We are saddened to know that you did not fully enjoy your stay due to extra bed comfort issue, however, we did not receive any information regarding this issue while you were still in the hotel, have we known about it, we could have rectified the issue right away. Additionally, the hotel only has rooms with either a king or double bed which is also mentioned in booking sites.Nevertheless, thank you for staying in Park Regis while in Dubai and appreciating the rest of your experience with us, until then Stay Well,General Manager

2/10 Terrible

Djidjogbe

Stayed 3 nights in Oct 2023
Response from General Manager on 17 Nov,2023
Dear Djidjogbe,Greetings from Park Regis Hotel Business Bay, Dubai!We are saddened to know that you were not happy with your recent stay experience with us, however, it will be more helpful for us if you can provide the details of your stay where we failed to meet your expectations for us to do corrective action as needed.Stay Well,General Manager

4/10 Poor

Jeanne kateleen

Disliked: Cleanliness, property conditions & facilities
No hot water and flat iron they gave me a suite which is obviously old and dirty no one stay there and i booked for burj khalifa view the bathrobe is used and dirty
Stayed 1 night in Oct 2023
Response from General Manager on 30 Oct,2023
Dear Jeanne,Greetings from Park Regis Hotel Business Bay, Dubai!We are saddened to know that you did not enjoy your short stay with us. As per our investigation, you were upgraded to a higher room category as compared to your original booking. The room was also checked and released all in good condition with complete supplies and amenities by the housekeeping supervisor, also as part of our investigation, we were trying to reach out to you through the number that you had provided but to no avail. Nevertheless, we will take your review in a constructive note for us to enhance the quality of our services for better guest’s experience, until thenStay Well,General Manager

2/10 Terrible

Charbel

Very bad service and they never put back on my card the money they owe me
Stayed 2 nights in Sep 2023
Response from General Manager on 6 Oct,2023
Dear Charbel,Greetings from Park Regis Hotel Business Bay, Dubai!We are sorry to know that you did not enjoy your stay with us, for this we are requesting that you provide us the details on where we failed to meet your expectations with regards to our services for us to do corrective action where and when needed. On the other hand, kindly be informed that your money will be credited back to your credit card as per the normal bank procedure of 7- 14 working days. We also suggest that you check with your bank provider on this since the bank is outside UAE and may have their own procedure.Stay Well,General Manager

10/10 Excellent

Morad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mohammed N was the person I interacted with and was excellent from start to finish. Please recognize him.
Stayed 1 night in Sep 2023
Response from General Manager on 2 Oct,2023
Dear Morad,Greetings from Park Regis Hotel Business Bay, Dubai!Thank you for staying with us while enjoying the city of Dubai. We are pleased to know that you are very happy and satisfied with your overall experience from beginning to end with the assistance of our wonderful and able team specially Mohammed.We look forward to your next visit, until thenStay Well,General Manager

10/10 Excellent

Feras, Scottsdale

Stayed 3 nights in Sep 2023
Response from General Manager on 6 Oct,2023
Dear Feras,Greetings from Park Regis Hotel Business Bay, Dubai!Thank you for sharing your feedback and expressing your satisfaction regarding your recent stay experience with us through your 5/5 rating. We are glad to know that we were up to your expectations and provided the service that you deserve.We hope to have you again soon, until thenStay Well,General Manager

4/10 Poor

Lilian

Disliked: Cleanliness, staff & service
Not so clean room
we stayed for five nights for the location and the bed. Though I turned on the button to order the room to be cleaned the room did not get surface cleaning until the fifth night/day. The bathroom sink and shower were not cleaned. the sheets were never changed for the entire time of our stay. I had to call twice for fresh towels and tissue paper. Furthermore, as we were packing on our last night which was also the only day the room was cleaned, we could not find the rayban sunglasses that we left on the desk. the management should better train the cleaning staff or hire a good one or pay them better.
Stayed 1 night in Aug 2023
Response from General Manager on 11 Sept,2023
Dear Lilia,Greetings from Park Regis Hotel Business Bay, Dubai!We are sorry to know that you did not fully enjoy your stay with us. As per our housekeeping records, the cleaning service was done 3 times during your entire stay and 1 service was declined as the ‘do not disturb’ (DND) sign was placed. However as per your observation, the cleaning was not up to the mark, for this our sincere apologies for the lapse in service. This is is certainly not the kind of experience we wish for any of our guest nor the last impression we wish to leave you with. Please be assured that your feedback has been shared to the relevant department and corrective actions has been taken henceforth. With regards to the lost sunglasses, no information was given to the team during or upon your check-out, have we known about the incident we could have check on it right away. Nevertheless, we are pleased to inform you that we have it in our lost and found section and one of our manager was trying to reach out to you to inform the same but the number on your profile is not reachable thus he sent an e-mail instead. We still hope that you will give us another opportunity to serve you much better in the future, until thenStay Well,General Manager

10/10 Excellent

Ramez

Liked: Cleanliness, staff & service, property conditions & facilities
The staf are very accomodating
Stayed 3 nights in Sep 2023
Response from General Manager on 7 Sept,2023
Dear Ramez,Greetings from Park Regis Hotel Business Bay, Dubai!Thank you for your stay with us and for sharing your appreciation to our team through this feedback. It very rewarding to know that your overall stay experience went well with the warm hospitality and attentive service extended by everyone.We value your feedback and hope to welcome you again soon for another remarkable stay, until thenStay Well,General Manager

2/10 Terrible

Frank

Stayed 1 night in Aug 2023
Response from General Manager on 29 Aug,2023
Dear Frank,Greetings from Park Regis Hotel Business Bay, Dubai!We are saddened to see your feedback of 2/10 post your stay with us. We have not receive any issues from you during your stay with us thus our team was trying to reach out to you through call and e-mail but unsuccessful, to better understand where we failed to meet your expectations and for us to do corrective action where needed.We hope to hear from you soon, until thenStay Well,General Manager

10/10 Excellent

Shivain

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free upgrades, panoramic windows with Dubai canal view and Burj Khalifa view. Staff is very polite.
Stayed 1 night in Aug 2023
Response from General Manager on 31 Aug,2023
Dear Shivain,Greetings from Park Regis Hotel Business Bay, Dubai!Thank you for choosing us as your home while in Dubai. We are very pleased to know that you had a wonderful and pleasant experience during your stay. We value your feedback and appreciation to our team and the hotel. We look forward to your return, until thenStay Well,General Manager

6/10 Okay

Kashif

Stayed 10 nights in Jul 2023
Response from General Manager on 9 Aug,2023
Dear Kashif, Greetings from Park Regis Hotel Business Bay, Dubai!We are sorry to hear that you had not fully enjoyed your stay due to some service issue, however, we would like to clarify some points as well, the dental kit comes in a package of one toothbrush and small tube of toothpaste which is for one time use only, this is the same with most of hotels as well. We had been accommodating your requests for cup of ice numerous times, although, sometimes a slight delay is there due to high usage of the service lift which also caters to other various requests going up the rooms, whilst it was provided. Nevertheless, we will take your review in a constructive note for us to enhance the quality of our services for better guest’s experience.On the other hand, thank you for appreciating the cleanliness and the overall room set-up of our rooms, until thenStay Well,General Manager

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023
Response from General Manager on 7 Aug,2023
Dear James,Greetings from Park Regis Hotel Business Bay, Dubai!Thank you for sharing your feedback and expressing your satisfaction regarding your recent stay with us through your rating. Trust that everything went well with your overall stay experience as implied on your rating.We hope to have you again soon, until thenStay Well,General Manager

10/10 Excellent

Harsha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from General Manager on 14 Jul,2023
Dear Harsha,Greetings from Park Regis Hotel Business Bay, Dubai!Thank you for sharing your feedback and expressing your satisfaction regarding your recent stay experience with us through your rating. We are glad to know that we were up to your expectations and provided the service that you deserve.We hope to have you again soon, until thenStay Well,General Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Turned out to be a dry hotel (not advertised as such!) Very few other places in the local area. Pool facilities closed quite early (8pm)
Stayed 2 nights in Jul 2023
Response from General Manager on 11 Jul,2023
Dear Guest,Greetings from Park Regis Hotel Business Bay, Dubai!We are sorry to know that you had not fully enjoyed your stay experience due to failed expectations with regards to the non-availability and limitations on some facilities in the hotel. The hotel information will only show what we have in the property, not what we do not have. Any other information, we live it to our respected guests' discretion to inquire/verify if it is suitable as per their requirements.On the other hand, we trust that the rest of your stay experience went well.Stay Well,General Manager

8/10 Good

Ghias, Roslyn

Liked: Cleanliness, property conditions & facilities
Breakfast in the restaurant is so so but they could improve if someone is there to help but unfortunately no one is there to help. Hotel I found is not in desirable area at least for me.
Stayed 2 nights in May 2023
Response from General Manager on 25 Jun,2023
Dear Ghias,Greetings from Park Regis Business Bay, Dubai!Thank you for your stay with us and for taking some of your precious time to share your feedback. We welcome and appreciate your review and giving us the opportunity to improve on certain areas.We hope to have another opportunity of serving you in a much better capacity in the future, until thenStay Well,General Manager

10/10 Excellent

Ahsan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, clean property and easy to travel any where.
Stayed 1 night in Jun 2023
Response from General Manager on 22 Jun,2023
Dear Ahsan,Greetings from Park Regis Business Bay, Dubai!Thank you for your stay with us and for sharing your feedback. We are very pleased to know that you were able to enjoy your overall stay experience through the warm hospitality of our team, the cleanliness of the hotel and our central location which gave you easy access around the city.We look forward to having you again, until thenStay Well,General Manager

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023
Response from General Manager on 15 Jun,2023
Dear Khaled,Greetings from Park Regis Business Bay, Dubai!Thank you for sharing your feedback and expressing your satisfaction about your experience with us through your 5 out 5 rating. We are glad to know that we were up to your expectations and provided the service that you deserve.We hope to have you again soon, until thenStay Well,General Manager

8/10 Good

Hisham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from General Manager on 12 Jun,2023
Dear Hisham,Greetings from Park Regis Business Bay, Dubai!Thank you for your stay with us and for sharing your feedback through your rating. We trust that everything went very well with your stay experience and we hope to welcome you again soon, until thenStay Well,General Manager

10/10 Excellent

ALI

Stayed 5 nights in May 2023
Response from General Manager on 23 Jun,2023
Dear Ali,Greetings from Park Regis Business Bay, Dubai!Thank you for sharing your feedback and expressing your satisfaction about your stay experience with us through your 5/5 rating. We are glad to know that we were up to your expectations and provided the service that you deserve.We hope to have you again soon, until thenStay Well,General Manager

10/10 Excellent

Celeste

Stayed 5 nights in May 2023
Response from General Manager on 1 Jun,2023
Dear Celeste,Greetings from Park Regis Business Bay, Dubai!Thank you for sharing your feedback and expressing your satisfaction about your experience with us through your 5/5 rating. We are glad to know that we were up to your expectations and provided the service that you deserve.We hope to have you again soon, until thenStay Well,General Manager

10/10 Excellent

mariam

Stayed 8 nights in Apr 2023
Response from General Manager on 29 May,2023
Dear Mariam,Greetings from Park Regis Business Bay, Dubai!Thank you for sharing your feedback and expressing your satisfaction about your experience with us through your 5-star rating. We are glad to know that we were up to your expectations and provided the service that you deserve.We hope to have you again soon, until thenStay Well,General Manager

10/10 Excellent

NINOUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short trip
First time in Dubai and hotel was really good for the price.
Stayed 5 nights in Apr 2023
Response from General Manager on 5 May,2023
Dear Ninous,Greetings from Park Regis Business Bay, Dubai!Thank you for your stay with us during your trip to Dubai. We are very pleased to know that we were a part of your first and wonderful experiences while exploring the city, all worth your spent.We look forward to your return and stay with us again, until thenStay Well,General Manager

6/10 Okay

Michael

Hotel Not Well Located, Service Spotty
This hotel gets a B-. It's a fairly nice hotel with large rooms, but had a bunch of problems. Upon arrival, as I unpacked, I saw the outlet by the bed didn't work when I plugged in my charger. Didn't work for their lamp either. Called for help, while also noticing refrigerator was warm. Safe was iffy and had to learn work arounds. Outlet was fixed, new refrigerator came, and then next day saw another outlet was broken. Room was otherwise comfy with good view, but location for tourists is terrible. Nothing around, have to walk 15 minutes to nearest metro. In 4 day stay, towels not replaced twice, had to wait long while for replacement. Asked for note pad twice and 2nd toilet paper roll for security. Staff not always responsive. Travel desk was helpful. Shower designed poorly. In bathtub with no curtain. No place to hang towel, so had to put on sink. Awkward. Some staff friendly; others indifferent. Restaurant okay, but roof top cafe had nicer staff. English spoken by most, and that's helpful. So, all in all, a hotel with comforts and discomforts, not cheap and in a dead area, save a nearby small market. Wanted to add photos, but after pressing "add photo" many times it would not work, so gave up.
Stayed 4 nights in Apr 2023
Response from General Manager on 2 May,2023
Dear Michael,Greetings from Park Regis Business Bay, Dubai!Thank you for your stay with us during your trip to the city of Dubai, however, we are saddened to know that you had not fully enjoyed your stay experience due to some issues. We sincerely apologize for the inconvenience caused by those issues and we certainly appreciate the opportunity you gave to improve in our services and facilities through your feedback. Please be assured that your review has been shared to the rest of our team for appropriate action.Still, it is our hope that we will have another chance to be of much better service to you in the future on your return to the city, until thenStay Well,General Manager

2/10 Terrible

Asha

Stayed 1 night in Apr 2023
Response from Management Team on 29 Apr,2023
Dear Aysha,Greetings from Park Regis Business Bay, Dubai!We are sorry to know that you had not fully enjoyed your stay experience with us as implied on your rating, however, we would also like to know the details where we failed to meet your expectations for us to to be able to do corrective action, improve and be better in our services.Stay Well,Management Team

8/10 Good

Luis, Longueuil

Liked: Cleanliness, staff & service
Conveniently located 2 long blocks from metro station at business bay
Stayed 1 night in Mar 2023
Response from Management Team on 3 Apr,2023
Dear Luis,Greetings from Park Regis Business Bay, Dubai!Thank you for your stay with us during your trip to Dubai. We are very pleased to know that your overall experience was pleasant and convenient due to our location that helped you explore the city easily.Once again, thank you for your stay and we look forward to your return, until thenStay Well,Management Team

10/10 Excellent

BILAWAL

Liked: Cleanliness, staff & service, property conditions & facilities
Zaheer was an amazing help, he made sure our luggage was safe when we came back for pick up. Definitely coming back!
Response from Management Team on 20 Mar,2023
Dear Bilawal,Greetings from Park Regis Business Bay, Dubai!Thank you for taking some of your valuable time to share your feedback and appreciation to our team specially Zaheer. We are very happy to know that Zaheer was of great assistance during and after your stay with us. We definitely look forward to your return.Stay Well,Management Team

8/10 Good

Saif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Management Team on 29 Mar,2023
Dear Saif,Greetings from Park Regis Business Bay, Dubai!Thank you for your stay with us and sharing your feedback through your rating. We trust that you had a pleasant stay and we look forward to your return, until thenStay Well,Management Team

6/10 Okay

Jomana

Stayed 1 night in Feb 2023
Response from Management Team on 16 Feb,2023
Dear Jomana,Greetings from Park Regis Business Bay, Dubai!Thank you for your stay with us during your visit in the city of Dubai and for sharing your feedback through your ratings. We hope to have you again in the near future for a much better experience and gain your favor.Stay Well,Management Team

10/10 Excellent

Arthur

Business traveller
Liked: Staff & service, property conditions & facilities
Very affordable and stuff very helpful
Stayed 4 nights in Feb 2023
Response from Management Team on 13 Feb,2023
Dear Arthur,Greetings from Park Regis Business Bay, Dubai!Thank you for staying with us during your visit in the city of Dubai. We are very pleased to know that you had a wonderful and pleasant stay all worth your spent through the able assistance of our team. We look forward to welcome you back in the not so distant future.Stay Well,Management Team

8/10 Good

kulsuma

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2023
Response from Management Team on 7 Mar,2023
Dear Kulsuma,Greetings from Park Regis Business Bay, Dubai!Thank you for sharing your feedback and expressing your satisfaction about your stay with us through your rating. We are glad to know that your overall experience went well as implied in your rating.We hope to have you again soon, until thenStay Well,Management Team

2/10 Terrible

andrew

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 star hotel
This is a 2 star hotel hiding in a 5 star address. The check in staff is unfriendly and rude. The rooms are small and poorly furnished, the carpet smells of mold.
Stayed 1 night in Jan 2023
Response from Muhammad Haider on 9 Jan,2023
Dear Andrew,Thank you for taking your time to review Park Regis Business Bay, Dubai.It is disappointing reading that we did not met your expectations with our staff behaviour, process and facility. We apologize for the inconvenience it cause you and please be assured this doesn't reflect our usual high standard of hospitality. Our team worked hard to ensure guest comfort, satisfaction and safety are achieved but something went awry here. We will surely investigate and take necessary action so no same issues will arise again.Your feedback is valuable for our improvement and well taken. We hope to welcome you again so we can showcase our exceptional service.Stay Well,Muhammad Mujtaba HAIDERGeneral Manager

4/10 Poor

Raveesh khanna

Stayed 2 nights in Dec 2022
Response from Muhammad Mujtaba Haider on 9 Jan,2023
Dear Raveesh Khanna,Thank you for your time reviewing Park Regis Business Bay, Dubai.It is with disappointment reading that your stay were unsatisfactory and you haven't mentioned specific reason thus it will be difficult for us to take necessary action. However, your comfort and satisfaction is our top priority and something went awry here. We apologize for any inconvenience it had cause you and be rest assured that we will do everything in our endeavor to improve our property. We hope you'll allow us another chance to showcase our exceptional hospitality.Stay Well,Muhammad Mujtaba HAIDERGeneral Manager

10/10 Excellent

Yousef, Las Cruces

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good business hotel, clean and rooms spacious and modern. Value for money. I recommend it for solo travelers on business trip.
Response from Muhammad Mujtaba Haider on 9 Jan,2023
Dear Yousef,Thank you for your time reviewing Park Regis Business Bay, Dubai.It's great to know that you find our hotel a good stay for business and glad our cleanliness, rooms and cost effective ratel met your expectations. Many family enjoyed staying with us also because we are a family friendly hotel. Our priority is to make sure you are welcomed, in safe and comfortable environment. We look forward to welcome you again in near future.Stay Well,Muhammad Mujtaba HAIDERGeneral Manager