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Reviews of Cobblestone Inn & Suites - Eaton

2.5 out of 5
Cobblestone Inn & Suites - Eaton
485 South Elm Rd, Eaton, CO

Reviews

8.8

Excellent

Rating 10 - Excellent. 366 out of 626 reviews" "
Rating 8 - Good. 192 out of 626 reviews" "
Rating 6 - Okay. 31 out of 626 reviews" "
Rating 4 - Poor. 21 out of 626 reviews" "
Rating 2 - Terrible. 16 out of 626 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks like they were working on the interior. No elevator, but only 2 stories so not bad. Staff was nice.
Stayed 1 night in Mar 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice friendly staff polite clean close to coffee chops and wuiet rooms
Stayed 1 night in May 2024
Response from Thank you, Front Desk on 27 May,2024
Thank you for all the lovely feedback. We aim to please.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rechecked in and the Great staff had it all ready for me. Knew who I was. I was very impressed.
Stayed 1 night in May 2024
Response from Samantha A. on 26 May,2024
We aim to please. Glad to hear you are enjoying your Cobblestone stay.

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff had everything ready for me. No delays.
Stayed 1 night in May 2024
Response from Samantha and Staff on 25 May,2024
Thank You Mr. Murphy.

10/10 Excellent

Carlos

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay for 1 night , honestly we just need a place to rest an we got it
Stayed 1 night in May 2024
Response from Samantha and Staff on 15 May,2024
Thank you for the rating. We are glad you got some rest. Hopefully you choose Cobblestone Inn again in the future.

8/10 Good

Honey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a "small" hotel, they offer a decent free breakfast. They have a waffle maker, unlike other small hotel where it's only coffee and maybe a muffin. Staff are friendly. My room *212 was clean. I'm not sure if they don't put lotion in the bathroom because there was none, other than that i liked the room. The hotel has a small market / convenience store. I did not check out the fitness room.
Stayed 1 night in May 2024
Response from Samantha A. on 13 May,2024
We appreciate you taking the time to give us some feedback. We are glad you enjoyed the breakfast. We have staff around the clock who do not mind helping to carry up luggage. We are happy to assist our guest as much as we can. Regarding lotion, we do not have guest lotion. When it is in stock we sell it in the Marketplace by the front desk. We do hope you will choose Cobblestone in the near future.Thank you,Samantha A.

10/10 Excellent

Jolene

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at this location a few times before. Everything is good except for using the tv. It’s not convenient.
Stayed 1 night in May 2024
Response from Samantha A. on 13 May,2024
We do love when our guests are returning customers. I do apologize about our tv system. We do have front desk staff around the clock ready to assist you.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, thanks!
Stayed 1 night in Apr 2024
Response from Samantha A. on 8 May,2024
Glad to hear it. Anytime John.

10/10 Excellent

Derek, Mount Pleasant

Travelled with family
Liked: Cleanliness, staff & service
This property is in a very rural part of Colorado so much of the things that were rated low are because of that but not something they can control. What they lacked they made up with kindness and great service. We were staying for my father's memorial and knew that we just needed a place that was clean and we could sleep in. The friendly service was an added bonus. We will definitely stay here again when we come back to visit my sister.
Stayed 4 nights in May 2024
Response from Samantha A. on 8 May,2024
We are so glad you and your family enjoyed your Cobblestone Experience. The staff and I loved getting to know your family. I know the staff appreciates the shout out. Thank you for your kind hearted words. See you in 2025.

10/10 Excellent

Israel

Stayed 2 nights in Apr 2024
Response from Samantha A. on 25 May,2024
Thank you for the rating.

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El hotel es muy acogedor y el staff en general muy servicial. Nosotros estuvimos tres noches por un evento y nos sentimos muy bien. Además lo que más gusto es que esta muy limpio.
Stayed 3 nights in Apr 2024
Response from Samantha A. on 27 Apr,2024
Gracias por todas tus amables palabras. Estaremos más que felices de poder atenderle. Comentarios como este nos enorgullecen. Transmitiré sus felicitaciones al personal.Thank You for all your very kind words. We are more than happy to accomadate, Reviews like this make us proud. I will pass your compliments onto the staff.

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Facility is clean and affordable !
Stayed 2 nights in Apr 2024
Response from Samantha and Staff on 22 Apr,2024
We are glad you enjoyed your stay. Thank you for the positive feedback.

10/10 Excellent

Lymari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Samantha A. on 24 Apr,2024
Thank you Lymari. We appreciate the good rating.

10/10 Excellent

suzan

Business traveller
Liked: Amenities
I really like the property!! Very clean and staff is very friendly. I will def stay here in the future.
Stayed 1 night in Apr 2024
Response from Samantha and Staff on 20 Apr,2024
Heck ya Suzan. Reviews like this make our day. Hope to see you next time.

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How clean the room and the whole inside public areas were
Stayed 1 night in Mar 2024
Response from Samantha A. on 27 Mar,2024
That is a true compliment. Thank you Jim.

10/10 Excellent

Warren

Stayed 1 night in Feb 2024
Response from Samantha A. on 25 Mar,2024
Thank you. We are very pleased you enjoyed your stay.

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Samantha A. on 21 Feb,2024
Thank you for the positive rating!

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Samantha and Staff on 21 Feb,2024
Thank you Cheryl

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy checking. Room and hotel met our needs.
Stayed 2 nights in Feb 2024
Response from Samantha and Staff on 19 Feb,2024
That is what we like to hear. Thank you!

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for last minute stay during snow storm!!
Stayed 1 night in Feb 2024
Response from Samantha A. on 17 Feb,2024
Thank You. We are glad you enjoyed your stay.

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great green chili for breakfast. Early checkin accommodated. Thank you
Stayed 1 night in Feb 2024
Response from Samantha and Staff on 12 Feb,2024
So happy we were able to accommodate. We are glad you enjoyed your stay.

10/10 Excellent

Arabella

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel near Greeley
Lovely staff and very nice clean hotel. Bed could be slightly more comfy but everything else was really great - staff are the best
Stayed 1 night in Jan 2024
Response from Samantha and Staff on 29 Jan,2024
We appreciate you taking the time to give us your lovely feedback. We are delighted to hear you enjoyed your stay. We hope you choose Cobblestone Inn again soon.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Samantha A. on 28 Jan,2024
Thank You!

8/10 Good

Randy

Liked: Cleanliness, staff & service, room comfort
It was okay
Hotel was clean but basic. Breakfast could be better.
Stayed 3 nights in Dec 2023
Response from Samantha and Staff on 3 Jan,2024
Thank you for taking the time to give us your feedback. Can you gives us some suggestions on what about breakfast could be better?

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family run hotel
Stayed 2 nights in Dec 2023
Response from Samantha A. on 3 Jan,2024
Thank you!! We love that. We are glad you enjoyed your stay.

4/10 Poor

Linda

Disliked: Property conditions & facilities, room comfort
Absolutely no light, chair arm broken and dangerous, hot water so hot it was dangerous, carpet is dirty, noisy from train and hi way and breakfast didn’t start until 7. It’s not the same place it was a few years ago. Terrible lighting. Wont stay again.
Stayed 1 night in Dec 2023
Response from Samantha A. on 31 Dec,2023
I am sorry you feel that way. I will definitely be looking into your hot water comment. I am not sure what you mean about lighting, as we have three lamps in each room. The switch on the wall when you first walk in controls all the lights for easy access. We have a front desk attendant around the clock that would have loved to assist you. We could have moved you to the west side of the hotel away from the highway. Breakfast hours have always been 7-10 on the weekends and 6-9 on the weekdays. I do hope you change your mind in the future.

2/10 Terrible

Rick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Samantha A. on 9 Dec,2023
I am sorry you did not enjoy your most recent stay with us.

10/10 Excellent

Victor, Maysville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff who were easy to communicate with.
Stayed 1 night in Nov 2023
Response from Samantha and Staff on 27 Nov,2023
Thank you. Communication is an important part in any business. We look forward to you choosing Cobblestone Inn and soon in the future.

8/10 Good

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Staff!
The sheets on the bed were too small and kept slipping off. The staff is excellent and treat you like family!
Stayed 1 night in Nov 2023
Response from Samantha A. on 20 Nov,2023
I am sorry about the sheets. That is the great compliment. Thank you. It is exactly what we love to hear. See you guys next time!

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was what I expected. Everything went well.
Stayed 1 night in Oct 2023
Response from Samantha A. on 22 Oct,2023
That is what we like to hear. Thank you Ronald for the beautiful rating.

8/10 Good

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We rented a suite and it was very large and comfortable. It did not have dish cleaning soap o dish towels but the great staff helped out. I liked that there was a bar and food to purchase (microwave able) The dining area was small.
Stayed 1 night in Oct 2023
Response from Samantha A. on 20 Oct,2023
Thank you Carolyn for all your informative feedback. We hope you will choose Cobblestone Inn and Suites in the near future.

6/10 Okay

Kathleen

Stayed 1 night in Oct 2023
Response from Front Desk on 20 Oct,2023
Thank you.

10/10 Excellent

The Boss

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what is needed clean, comfortable, quiet, affordable.
Stayed 2 nights in Oct 2023
Response from Samantha and Staff on 17 Oct,2023
Thank you. We love to be what people need. Hopefully you choose Cobblestone Inn and suites in the near future.

10/10 Excellent

Susan

Liked: Property conditions & facilities, room comfort
Nice stay
Clean and comfortable.
Stayed 1 night in Sep 2023
Response from Samantha and Staff on 9 Oct,2023
Thank you Susan. We are happy to hear you enjoyed your stay, See you next time.

10/10 Excellent

Deanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel with no issues. Will.def be back
Stayed 1 night in Oct 2023
Response from Samantha A. on 3 Oct,2023
Thank you.Glad you enjoyed your stay. See you next time.

10/10 Excellent

Terresa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our check in was fabulous...the young lady was amazing!! Best customer service i have had in a long time. The room was very nice and clean! Would stay here again!
Stayed 1 night in Sep 2023
Response from Samantha and Staff on 2 Oct,2023
Thank you Terresa. We love to hear that. Looking forward to your next Cobblestone Inn stay.

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly staff. Best hotel breakfast on this trip. Out of 5 others.
Stayed 1 night in Sep 2023
Response from Samantha and Staff on 2 Oct,2023
Thank You Donna. We love that you enjoyed our breakfast. That is quite the compliment. We hope you choose Cobblestone Inn again in the near future.

8/10 Good

Charles

Business traveller
Liked: Cleanliness, property conditions & facilities
Room was clean and comfortable but located next to a busy highway and a railroad. Breakfast was not very desirable.
Stayed 2 nights in Sep 2023
Response from Samantha A. on 30 Sept,2023
We are glad you had a comfortable stay. Thank you for taking the time to give your feedback. We will look into making the breakfast more desirable.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Samantha A. on 23 Sept,2023
Thank you!

8/10 Good

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. We will be back in October.
Stayed 1 night in Sep 2023
Response from Samantha A. on 23 Sept,2023
We love to hear that. See you in a October.

2/10 Terrible

William, Breckenridge

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
How is it you can have a reservation made 6 months in advance fully paid for and they have zero record of it. Because their Skytouch system doesn’t sync with Expedia. So we arrive for our 5 day stay, they say we don’t have a reservation and they have no rooms and no ability to refund our money. Their manager did nothing to assist, they didn’t care. We have stayed here in the past many times same time of year zero issues. I can promise you they will never get our business again!
Stayed 4 nights in Sep 2023
Response from Samantha A. on 16 Sept,2023
Hello William, We did not charge Expedia for the prepaid reservation.So, They could have given you the money back since you paid Expedia. We even paid the relocation fee, so for you to say we did not care, is far from true.

8/10 Good

Roger

Stayed 2 nights in Sep 2023
Response from Samantha A. on 16 Sept,2023
Thank you for staying with us.

8/10 Good

Kirby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly, breakfast was on time and good. My room was clean and well kept.
Stayed 2 nights in Sep 2023
Response from Sami General Manager on 11 Sept,2023
Thank you Kirby. We definitely appreciate all the positive feedback. Hope you choose Cobblestone Again in the future.

10/10 Excellent

Nadine

Stayed 2 nights in Sep 2023
Response from Front Desk on 1 Oct,2023
Thank you.

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility. No elevator???. Nice staff.
Stayed 2 nights in Sep 2023
Response from Samantha A. on 11 Sept,2023
Thank you Martin. We are sorry about the inconvenience of no elevator. If you choose to stay with us again in the future, you can request a room on the ground floor ahead of time Thank you for taking the time and the kind words.

2/10 Terrible

Paula

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Unless you actually go through the hotel website, you don’t know there is not an elevator or help with luggage up 18 steps. I’ve had 6 back surgeries and this was difficult for me to do.
Stayed 1 night in Sep 2023
Response from Samantha A. on 9 Sept,2023
I am sorry that we ran out of downstairs rooms. The front desk attendant is more than happy to help guest with their luggage. If you decide to stay with us in the future, you can request a downstairs room ahead of time. We are sorry for the inconvenience. We do try to be accommodating to all our guests.

10/10 Excellent

Kriss

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice... Very loud on the highway side of the hotel
Stayed 3 nights in Aug 2023
Response from Samantha A. on 4 Sept,2023
Thank you. If you decide to stay with us in the future you can request a room away from the highway, and we will try our best to accommodate. Hope to see you again.

8/10 Good

gary l.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a good breakfast. I wasn't there very long
Stayed 1 night in Sep 2023
Response from Samantha A. on 4 Sept,2023
Glad you liked the breakfast. Thank you for your time. We hope you choose Cobblestone Inn and soon.

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family in Eaton
Awesome staff, always cheerful and helpful! We stay at least one a month to see family and it’s always a great mini-vacation.
Stayed 1 night in Sep 2023
Response from Samantha and Staff on 3 Sept,2023
We love to hear that. Thank you for the kind words. We love having you on your mini vacations. See you Next Time

8/10 Good

Manda

Stayed 1 night in Aug 2023
Response from Front Desk on 3 Sept,2023
Thank you Manda