4/10 Poor
Allen, Bridgewater
Travelled with partner
22 May,2024
Liked: Cleanliness
Disliked: Property conditions & facilities
This pertains to room #211:
1. In the bathroom, the bathtub was heavily stained around the drain. Also, the diverter was rusty/brittle with the spout detached from the shower wall. When we tried using the shower, the faulty diverter did not divert the water properly, with large amounts of water still exiting the spout, causing the shower pressure to be very weak and the bathtub to back up and pool dirty water from the drain. This made for a very unpleasant and difficult showering experience.
2. The flat-screen TV in the room was damaged. Six bright circles are permanently burned into the screen. These circles proved so distracting since they obstructed what we were trying to watch from all viewing angles, that we ended up not using the TV during our stay.
3. There was a 2-inch gap underneath part of our door (enough for someone to place their hand and reach under the door), which did not allow us to have the privacy we expected. We could clearly hear what people were saying as they walked by our door along with any other noise in the hallway. We assumed people outside could hear us just as well, so the lack of privacy had a major negative effect on our stay.
4 Our room was right over the main entrance of the hotel with the spotlights around the entrance shining directly into our room in the evening. During the day, lots of foot traffic and cars double parked at the entrance so no privacy unless curtains are fully drawn.
If you are given room #211, ask for another room.
Allen
Stayed 3 nights in May 2024