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Reviews of Hotel Haus Hainstein

3 out of 5
Hotel Haus Hainstein
Am Hainstein 16, Eisenach

Reviews

9.0

Wonderful

Rating 10 - Excellent. 105 out of 186 reviews" "
Rating 8 - Good. 65 out of 186 reviews" "
Rating 6 - Okay. 12 out of 186 reviews" "
Rating 4 - Poor. 3 out of 186 reviews" "
Rating 2 - Terrible. 1 out of 186 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Shinji, Dusseldorf

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice view!
Stayed 1 night in Apr 2024

10/10 Excellent

Jørn

Stayed 2 nights in Oct 2023

10/10 Excellent

Henry

Travelled with partner
Liked: Amenities, property conditions & facilities
Incredible view of Warburg Castle
Stayed 1 night in Sep 2023

6/10 Okay

Torsten

Travelled with family
Liked: Cleanliness
We arrived from a 10 hour flight, then travelling by car another 2 hours to the hotel-only t be met with staff, not flexible enough to check us in 1 hour early-although the hotel did not appear overly busy. Our stay in August was during the heat of summer, yet the hotel has no AC (ok, not every facility is equipped with AC), but a 50 euro fan (ventilator) can be placed in each unit to accommodate the guests. At 10pm guests are being advised to move off the large patio (a patio that provides a splendid view to the Wartburg castle-and the only reason why we selected this hotel over any other). Bar service stopped prior 10pm (acceptable), but being told to move inside is not.
Stayed 4 nights in Aug 2023

8/10 Good

xavier

Stayed 2 nights in Jul 2023

10/10 Excellent

Lars

Stayed 4 nights in Jun 2023

10/10 Excellent

Frank

Stayed 1 night in Jun 2023

10/10 Excellent

Bertil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

8/10 Good

Deutsch

Stayed 4 nights in Jun 2023

8/10 Good

Jonathan

Stayed 1 night in Feb 2023

8/10 Good

Steffen

Stayed 1 night in Nov 2022

10/10 Excellent

Christa

Stayed 2 nights in Oct 2022

8/10 Good

AARON

Stayed 2 nights in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Close to Wartburg
We spent two nights in Eisenach. This hotel was convenient to Wartburg, which we wanted to tour. The internet was very poor in our room. The staff was somewhat underwhelming in their efforts to smooth things over for us. Likely would choose another hotel in the future, but if these issues aren't important to you, this is a nice, convenient place to stay.
Stayed 2 nights in Sep 2022

8/10 Good

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not very much was in English, but enough of the staff spoke some that we were able to communicate.
Stayed 1 night in Sep 2022

10/10 Excellent

steven

Stayed 3 nights in Sep 2022

10/10 Excellent

magda

Stayed 1 night in Sep 2022

8/10 Good

Walter

Stayed 1 night in Aug 2022

10/10 Excellent

Rolana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED this property! It was outstanding. It was a little hot, and GPS didn't like finding it (ended up using just the map), but it was worth it. Beautiful views, including of the Wartburg and great walking trails. Great staff, good food, and a royal experience.
Stayed 1 night in Jul 2022

10/10 Excellent

magda

Stayed 1 night in Aug 2022

10/10 Excellent

ALTAR

Stayed 2 nights in May 2022

10/10 Excellent

Helge

Stayed 2 nights in May 2022

10/10 Excellent

Lawrence

Stayed 1 night in May 2022

10/10 Excellent

Ole

Stayed 2 nights in Apr 2022

10/10 Excellent

Teresita

Stayed 1 night in Mar 2022

10/10 Excellent

Uwe

Stayed 3 nights in Jan 2022

8/10 Good

Günther

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reisefreundlich
Angenehme Lage
Stayed 1 night in Jan 2022

6/10 Okay

Timothy, Nanoose Bay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Somewhat dated older institutional property located at the top of a hill above a town. Access to the room was a bit more difficult than anticipated as we had to lug suticases on a rather circuitous route to the back of the hotel complex. Overall a decent place for a one-night stay.
Stayed 1 night in Oct 2021

10/10 Excellent

Carl

Stayed 1 night in Oct 2021

8/10 Good

carl johan

Stayed 1 night in Oct 2021

10/10 Excellent

magda

Stayed 1 night in Jul 2021

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Lone

Stayed 1 night in Jul 2021

8/10 Good

Norman

Stayed 1 night in Nov 2020

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolle Lage und super Ausblick
Schönes klassisches Hotel in sehr guter Lage zum Wandern und für Besuche auf der Wartburg. Toller Ausblick von der Terasse auf Burg und den Thüringer Wald. Service etc. war top. Einzig die Gerichte im Restaurant sind geschmacklich nichts allzu besonderes und preislich dennoch nicht günstig.
Stayed 3 nights in Oct 2020

10/10 Excellent

Steve, London

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Really good views of the castle. Very nice staff amd cozy room
Stayed 1 night in Aug 2020

10/10 Excellent

karel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable hotel in nice location
Very quiet location with a direct sight of Warburg castle from the terrace. The hotel is reached from downtown in 10-15 minutes by foot across an area with beautiful villas. We enjoyed the food in the restaurant and the excellent service of the staff. Our room was rather small, but very well equipped and super clean. The Corona rules are strictly adhered to.
Stayed 1 night in Jul 2020

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Eisenach!
This is hands down the BEST Place to stay in Eisenach! The cafe terrace has a direct view of the Wartburg Castle and it is easily accessible from the trail behind the hotel. The staff were friendly and helpful. The restaurant was excellent and the breakfast ample. The room was quaint and very clean. Super value too! I will stay here again in the future!
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Xiaoxiong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and very peaceful setting. Amazing view of Wartburg Castle. The room was very comfortable and attractively furnished. Breakfast buffet was excellent. Ww also enjoyed dinner there. Price was very reasonable.
Stayed 2 nights in May 2019

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Klemen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Wendy, Mainz, Germany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and comfortable room (#308). Staff were friendly and helpful. Dinner and breakfast in the restaurant were delicious. Conveniently located to walk to Wartburg Castle.
Stayed 1 night in Dec 2018

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oldy worldy hotel
I only stayed for one short evening and my experience is brief. I stayed at the hotel during a storm so slept little but that is not the hotels fault. If you like a more oldy worldy hotel then this is for you. I bet it is very nice in the summer.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view of Wartburg Castle, excellent accommodations.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Scott, Rockford, IL

Liked: Cleanliness, staff & service, property conditions & facilities
I especially enjoyed the people that I met on my stay. The food was outstanding!
Stayed 1 night in Sep 2018

6/10 Okay

Paul, Chicago

Liked: Cleanliness
Disliked: Room comfort
It’s older which was nice. The checkin was, I thought, chilled. It was close to 90 and there was NO ac. The restaurants were closed as well. Eh, I doubt I’d stay again. We’ve been in Germany and Austria for 10 days now and this was the most disappointing of all the hotels. Gorgeous area though.
Stayed 1 night in Jul 2018