Encore Melaka

The wifi was not so strong and no TV channels were available. Otherwise, everything else was great.

I picked out this property because it was the best bang for the buck that I was looking to spend for our visit to KL. The suite is huge. I know it can be an apartment to live in permanently, but there's so much storage everywhere that one won't even know what to do with all of it. The views are the best being at the 35th floor with floor to ceiling windows in both the living room and bedroom areas. Even better is that the wall between these areas can open and with open shades, this brings in a lot of natural light into the suite. There's no balcony, but all good. The staff that takes care of the apartment is great and responsive, but one thing to note, be very mindful about when you're checking in. We arrived into KL at around 8am in the morning, but the suite could not be ready until almost 3pm. Be sure to make any arrangements necessary to avoid being stranded before check-in, especially when traveling with small children. In this case, I wish I had booked the night before. Overall, the suite really made the stay at KL amazing. Thank you!

check in process needs to be greatly improved. No instruction was communicated to me until I called them on the morning of the check in date. At the property, I called the number as per instructed but my calls were unanswered. It was approximately 40 minutes after and assistance from the security guard that i got in contact with the guy who’s supposed to help me check in. Location was great though