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Reviews of Best Western Eufaula Inn

2.5 out of 5
Best Western Eufaula Inn
1300 Birkes Road, Eufaula, OK

Reviews

7.8

Good

Rating 10 - Excellent. 148 out of 388 reviews" "
Rating 8 - Good. 133 out of 388 reviews" "
Rating 6 - Okay. 51 out of 388 reviews" "
Rating 4 - Poor. 27 out of 388 reviews" "
Rating 2 - Terrible. 29 out of 388 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmed, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Katie

Travelled with group
Disliked: Staff & service, property conditions & facilities
AC. Was not working, found 2 roaches in room. No breakfast. Place seems to be running down without necessary repairs.
Stayed 2 nights in Apr 2024

2/10 Terrible

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Not pet friendly as advertised
Stayed 1 night in Apr 2024
Response from jt on 20 Apr,2024
We apologize for the misunderstanding. On our official Best Western website it does state that we do not accept pets at this location.

6/10 Okay

Carol

Travelled with partner
Liked: Staff & service
The lady at the front desk was very friendly and accommodating. The breakfast is pretty good. The room was quite dated and could use some sprucing up. We had previously lived in Eufaula so I had an idea of what to expect. We had been on a 10 day road trip and this was our last stop. Judging from what we had paid for room accommodations along the way, I feel the price at this property bit high based on the accommodations they offer.
Stayed 1 night in Apr 2024

10/10 Excellent

Larry

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Josh

Stayed 1 night in Mar 2024

10/10 Excellent

Adam J

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great place only complaint was the pool was closed which was the main reason we booked this hotel. But besides that it is a very nice place to stay
Stayed 1 night in Mar 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and cozy. Plenty of food options close by
Stayed 1 night in Mar 2024
Response from jt on 24 Mar,2024
Thank you.

10/10 Excellent

Clinton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, bed very comfortable, quiet
Stayed 1 night in Mar 2024
Response from jt on 10 Mar,2024
Thank You.

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 1 night in Mar 2024
Response from jt on 4 Mar,2024
Thank you.

10/10 Excellent

David, Belize city

Travelled with family
Liked: Cleanliness, staff & service
Clean & Frinly
Stayed 1 night in Feb 2024
Response from jt on 19 Feb,2024
Thank You

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from jt on 12 Feb,2024
Thank you.

10/10 Excellent

Jackie

Travelled with family
Stayed 1 night in Feb 2024
Response from jt on 11 Feb,2024
Thank you!

8/10 Good

michael

Stayed 1 night in Jan 2024

4/10 Poor

Adam

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Only booked this hotel because it advertises a functional pool. Unfortunately the pool was down for maintenance. Pay full price but don't get full amenities
Stayed 3 nights in Jan 2024
Response from jt on 10 Feb,2024
very sorry!

10/10 Excellent

Taressia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from jt on 10 Feb,2024
thank you

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from jt on 10 Feb,2024
thank you!

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly
Stayed 1 night in Jan 2024
Response from jt on 10 Feb,2024
thank you

8/10 Good

javier

Stayed 1 night in Jan 2024
Response from jt on 10 Feb,2024
thank you

8/10 Good

Matt

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from jt on 10 Feb,2024
thank you!

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome from beginning to end!!
Amazing stay for a great price. Checked in after the eventful and exhausting wedding of my daughter haha room was spacious, clean, bed was comfortable and breakfast was yummy. All staff were awesome from check in to check out. We'll definitely be back next time we're in the area for an overnight event. 10/10 stars!!!
Stayed 1 night in Dec 2023
Response from jt on 10 Feb,2024
Love it Thank you!

10/10 Excellent

Darrel

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from jt on 10 Feb,2024
Thank you!

8/10 Good

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we had was huge!
Stayed 1 night in Nov 2023

4/10 Poor

William M

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The owner of this property is cheap. Hot water is turned down to save money. Coffee pot in room did not work. Breakfast so bad a dog wouldn’t eat it.
Stayed 1 night in Nov 2023

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was my half-way point between destinations. I was traveling alone as a female and never felt unsafe here. The staff were extremely kind and courteous. I chose to stay here on my return, too. It's not high class, but you don't expect it at that price. I was also surprised how quiet the room felt being that near the highway. I definitely recommend!
Stayed 1 night in Nov 2023

4/10 Poor

Gregory

Stayed 2 nights in Nov 2023

10/10 Excellent

Melanie

Stayed 1 night in Nov 2023

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Older decor in need of a refreshment. Very good breakfast. Indoor pool was unusable: cold nasty green water. Front desk staff was nice. This is an ok property for the price however the pool condition should be an embarrassment to the owner.
Stayed 1 night in Oct 2023

8/10 Good

Jamye

Travelled with family
Good stay
Stayed 1 night in Oct 2023
Response from jt on 28 Oct,2023
Thank You

8/10 Good

Charles

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from jt on 28 Oct,2023
Thank You

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice to have the extra bed in room ahead of time. Room was spacious.
Stayed 1 night in Oct 2023
Response from jt on 25 Oct,2023
Thank You

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from jt on 28 Oct,2023
Thank you

8/10 Good

James

Stayed 1 night in Oct 2023
Response from jt on 28 Oct,2023
Thank You

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was pleasant, helpful, courteous and went above and beyond to make sure we had all we needed.. I am in a wheelchair and hotels are never what they say, but this location was a big surprise. I would defintly recommend this location to those with or without a disability..
Stayed 2 nights in Sep 2023
Response from jt on 10 Oct,2023
Thank You. We are very glad you enjoyed your stay.

6/10 Okay

jennifer lynn, Midlothian

Liked: Cleanliness
Disliked: Amenities
This property needs to be updated. It’s the only hotel for miles and it hasnt seen a good remodel in years. It’s very clean but needs some love.
Stayed 4 nights in Sep 2023
Response from jt on 2 Oct,2023
Thank you. We are glad you enjoyed your stay.

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick vacation
The bathroom fixtures couldof used some repair. But other than that it was a good stay. Staff was super friendly.
Stayed 3 nights in Sep 2023
Response from JT on 27 Sept,2023
Thank You

8/10 Good

Teresa

Liked: Staff & service, property conditions & facilities
Quiet
Stayed 3 nights in Sep 2023
Response from jt on 2 Oct,2023
Thank you. We are glad you enjoyed your stay.

2/10 Terrible

Misti

Stayed 1 night in Sep 2023
Response from Khia on 28 Sept,2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive, when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

4/10 Poor

Adriana

Disliked: Cleanliness, property conditions & facilities
We arrived everything was good the room from what it looked like was clean and smelling good. As we looked under the ac, there was a dirty hand towel. I called in advance to make sure the pool was available. They said yes it was. My kids were excited to get in. As we entered the pool room the overwhelming smell of bleached burned our eyes. We checked the water and the wayer was to cloudy. I asked the receptionist if we could upgrade to a jacuzzi room because my kids were bummed about not getting in the pool. She said the room was out of service because the ac waa not working. Overall i wasted my money at this hotel. Will not be returning back.
Stayed 1 night in Aug 2023
Response from JT on 22 Aug,2023
WE ARE VERY SORRY YOUR EXPERIENCE WAS BAD.

8/10 Good

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the staff and it was easy access to the town of Eufaula
Stayed 1 night in Aug 2023
Response from jt on 11 Aug,2023
thank you!

10/10 Excellent

Karmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room
A clean, spacious room in a great location for an overnight stay. We would stay again.
Stayed 1 night in Jul 2023
Response from jt on 11 Aug,2023
Thank You! We would love for you to stay with us again.

4/10 Poor

Crystal

Travelled with family, Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Booked rooms on expedia, asked the hotel for rooms close by ( our rooms couldnt of been further apart!) When we got to the hotel they said they only had 1 booking even though i had 2 confirmation codes. Our room smelled extremely musty
Stayed 1 night in Jul 2023
Response from jt on 11 Aug,2023
We are very sorry! We can not guarantee rooms. We are working on the musty smell. Very sorry

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous and friendly staff
Stayed 1 night in Jul 2023
Response from jt on 11 Aug,2023
Thank You!

8/10 Good

Deron

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from jt on 11 Aug,2023
Thank You!

8/10 Good

Rhonda

Liked: Cleanliness, staff & service
Tonya and staff were very nice. Awesome breakfast with many choices. Mattress was lumpy.
Stayed 1 night in Jul 2023
Response from jt on 11 Aug,2023
We will work on mattress's. Thank You!

8/10 Good

Theresa

Stayed 1 night in Jul 2023
Response from jt on 11 Aug,2023
Thank You!

10/10 Excellent

SUSAN R

Liked: Cleanliness, staff & service, property conditions & facilities
The AC was worrking better than any of the the 4 previous hotels I had stayed in on my recent travels. While this BW doesnt have the best street appeal and is not glitzy, I found EVERYTHING in working order, including the gym equipment. It was clean and kids enjoyed the pool. It's a bit off the beaten track, with the unit window looking out to a lovely field, which I found refreshing.
Stayed 1 night in Jul 2023
Response from jt on 11 Aug,2023
Thank You!

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a good place to stay for 1 night on our trip, probably would not have wanted to stay for more nights.
Stayed 1 night in Jun 2023
Response from jt on 11 Aug,2023
Thank You!

6/10 Okay

Benny

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Not great room
Carpet horrible mildew and wet by air conditioner. Room smelled like cat pee. Thankfully i had room spray in my bag to help mask the smell. Saw 2 Roaches in room. Killed one, the other went under door to hall way. We only showered and slept there. Not much sleep. We were woke up at 715am by cleaning crew pushing cart on bricks each morning. Avoid room 102. Pros were great water pressure and clean sheets.
Stayed 2 nights in May 2023

2/10 Terrible

Rebecca

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2023