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Reviews of Quality Inn

2.5 out of 5
Quality Inn
2225 N. State St., Fairmont, MN

Reviews

8.2

Very good

Rating 10 - Excellent. 68 out of 163 reviews" "
Rating 8 - Good. 61 out of 163 reviews" "
Rating 6 - Okay. 21 out of 163 reviews" "
Rating 4 - Poor. 7 out of 163 reviews" "
Rating 2 - Terrible. 6 out of 163 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chris, Des Plaines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room you could have a party in the bathroom it’s that big!
Stayed 1 night in May 2024

10/10 Excellent

Brian, Croydon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in May 2024

10/10 Excellent

Robin

Travelled with partner
Liked: Staff & service, property conditions & facilities
We stayed at another hotel the night before and it was horrible, quality inn fixed that in one night. Very clean,comfortable,quiet and the staff were so amazing!! Very welcoming despite being short staffed. It was a great stay and I will definitely return.
Stayed 1 night in May 2024

8/10 Good

colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find
Stayed 1 night in Apr 2024

10/10 Excellent

Nancy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet. Great price
Stayed 1 night in Apr 2024

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff friendly and courteous.
Stayed 2 nights in Apr 2024

6/10 Okay

sergio, Laveen

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Ok hotel, just front desk people try me to park a block away, even if they have plenty of parking, then, even if i hang the "do not disturb" sign, they knock my door early, to find out what time im going to leave, like 1 hr early than check out time.
Stayed 1 night in Mar 2024
Response from Front desk on 15 Mar,2024
Sorry for the inconvenience but if you had a semi or a truck with a trailer it takes up to much room in the parking lot. Housekeeping did not knock on your door as it was the guest next you knocking on their do and housekeeping was walking by when you came out of your room.

8/10 Good

DAVID

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that probably could be better is better in- room heater/ac. Put it on heat and it would get Really hot in there, even with the temp. set low. Hard to sleep when it that warm in there. Otherwise it was good. thank you!
Stayed 2 nights in Mar 2024

8/10 Good

Kate

Travelled with family
Liked: Staff & service
Pool could be cleaned better.
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great experience
Even though there was initially an issue with the room we reserved not being available, the staff went over and above to make sure we were taken care of.
Stayed 1 night in Feb 2024
Response from Emily on 12 Feb,2024
Thank you for taking the time to share your experience with us! We're glad to hear that our staff was able to resolve the issue and ensure your comfort during your stay. We appreciate your understanding and look forward to serving you again in the future.

6/10 Okay

Gloria J.

Travelled with family
Affordable and Adequate
What you would expect at a stay at Quality Inn. Everything was fine. Nothing fancy. Perfect for a quick stay at an affordable price.
Stayed 1 night in Jan 2024
Response from Emily on 12 Feb,2024
Thank you for your feedback and for choosing to stay with us. We're glad to hear that you found our hotel to be suitable for your needs and that you appreciated the affordability. We strive to provide a comfortable and convenient experience for all our guests. If there are any specific areas where you feel we could improve, please don't hesitate to let us know. We hope to have the opportunity to welcome you back in the future.

4/10 Poor

Shelby

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Emily on 29 Jan,2024
We appreciate your feedback and regret to hear that your experience fell short of expectations. Your satisfaction is important to us, and we would love an opportunity to address any concerns you may have had during your stay. Please feel free to reach out to our customer service team so we can better understand your experience and work towards making it right.

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Emily on 29 Jan,2024
Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your positive feedback is truly appreciated. We hope to welcome you back soon for another memorable experience.

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Emily on 29 Jan,2024
We're delighted that you enjoyed your stay at our hotel! Your kind words about our staff and amenities are truly appreciated. It was our pleasure to host you, and we look forward to serving you again on your next visit.

8/10 Good

Coral, Rapid City

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Emily on 29 Jan,2024
Thank you for taking the time to share your positive experience! We're glad to hear that our hotel met your expectations. Your satisfaction is our top priority, and we can't wait to welcome you back for another wonderful stay.

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 1 night in Dec 2023
Response from Emily on 31 Dec,2023
Thank you for the positive feedback! We're thrilled to hear that you had a great experience during your stay with us

8/10 Good

Marshall

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2023
Response from Emily on 31 Dec,2023
We appreciate your kind review! It was a pleasure having you, and we hope to welcome you back soon.

8/10 Good

wallace

Stayed 1 night in Nov 2023
Response from Emily on 31 Dec,2023
Thank you for your 4/5 review! Delighted to hear you enjoyed your stay. We appreciate your feedback and look forward to hosting you again.

8/10 Good

Trisha

Stayed 1 night in Nov 2023
Response from Emily on 31 Dec,2023
Thank you for your wonderful review! We're thrilled you enjoyed your stay. Come back soon!

6/10 Okay

DENNIS

Travelled with family
very hard to get magnetic door keys to work.
Stayed 2 nights in Oct 2023

8/10 Good

Susan

Stayed 1 night in Oct 2023

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great night’s sleep!
The bed was very comfortable and the temperature on the room was great! I had a wonderful night’s sleep!
Stayed 1 night in Sep 2023
Response from Kris Magerko, Director of Operations on 18 Oct,2023
Thanks for staying with us. We are glad you enjoyed your stay

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

2/10 Terrible

cary

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service
Didnt clean room while i paid the room. Move upstair n did clean the room, but however staff didnt give me 1 night free n charge me for other night...
Stayed 1 night in Aug 2023

10/10 Excellent

Della

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Gary, HASTINGS

Stayed 1 night in Aug 2023

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay !
Stayed 1 night in Aug 2023

6/10 Okay

Rick

Travelled with partner
Liked: Staff & service, property conditions & facilities
Was just looking for a quick, inexpensive, not-badly rated hotel...this fit the bill. Nothing special, but nothing horrible - except the breakfast! If you're getting it because breakfast is included, it's just a prepackaged sausage sandwich to throw in a microwave, or small boxes of cereal and a packaged muffin.
Stayed 1 night in Aug 2023
Response from Manager on 21 Sept,2023
We have fresh waffles too!

4/10 Poor

laurel

Travelled with family
The hot tub wasn’t working. It smelled stale but the hallway smelled terrible!! The breakfast was not very good either.
Stayed 1 night in Jul 2023

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Julie

Travelled with family
Liked: Cleanliness, staff & service
Convenient location, free breakfast was pretty good, (liked the pumpkin waffles). Would have liked the room to have a microwave and the hotel does not have an elevator (stairs were hard for my elderly mother).
Stayed 1 night in Jul 2023

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Wonderful stay!
Stayed 1 night in Jul 2023

2/10 Terrible

Ashley

Stayed 1 night in Jul 2023

8/10 Good

Jan

Stayed 2 nights in Jul 2023

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

6/10 Okay

Carrie

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
We have stayed at Quality Inns in 4 states and always been very welcome. We always have a large stock trailer and they are always accomodating. We travel weekdays, arrive late and leave early. We've always been told to feel free to park anywhere we aren't blocking anyone. There's always ample places for us to fit. This particular location however said we couldn't park on the hotel property despite it being 12am and having plenty of space. We were told to go to the truck stop 2 properties away and leave our vehicle in the back lot. No lights, far away from everything. There was no specific warning about no rvs, no trailers, etc. Clean hotel, nice setup but stay away if you travel with anything other than a vehicle.

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Connie

Stayed 1 night in Jun 2023

8/10 Good

Vangie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only complaint was it seemed humid in room and the kleenix needed to be refilled. Otherwise, it was great!
Stayed 1 night in Jun 2023

8/10 Good

Laura

Stayed 1 night in May 2023

8/10 Good

William Harrison

Stayed 1 night in May 2023

8/10 Good

Lisa, Federal Way

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable and clean
Stayed 1 night in May 2023

10/10 Excellent

DONNA, Owatonna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to I-90. Quite. Comfortable rooms.
Stayed 2 nights in Apr 2023

10/10 Excellent

Joy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Apr 2023

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The key card didn't work properly.. That was the only downside of our trip.
Stayed 1 night in Apr 2023

10/10 Excellent

LORI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
POOL AREA, STAFF WAS NICE.
Stayed 1 night in Mar 2023

10/10 Excellent

Kelly

Stayed 1 night in Feb 2023

8/10 Good

Erin

Stayed 2 nights in Nov 2022

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with stay
Beds were comfort, staff was friendly, pool was open and breakfast was delicious.
Stayed 1 night in Dec 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Shower curtain was all moldy
Stayed 2 nights in Oct 2022