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Reviews of Days Inn & Suites by Wyndham East Flagstaff

2.5 out of 5
Days Inn & Suites by Wyndham East Flagstaff
3601 E Lockett Rd, Flagstaff, AZ

Reviews

8.6

Excellent

Rating 10 - Excellent. 661 out of 1228 reviews" "
Rating 8 - Good. 370 out of 1228 reviews" "
Rating 6 - Okay. 114 out of 1228 reviews" "
Rating 4 - Poor. 52 out of 1228 reviews" "
Rating 2 - Terrible. 31 out of 1228 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and the staff was very helpful.
Stayed 1 night in May 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff.
Stayed 2 nights in May 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional. Friendly and able to help right away with any inquiry we had.
Stayed 2 nights in May 2024

10/10 Excellent

Kevin

Travelled with pets
Liked: Cleanliness, staff & service
The staff was very warm and welcoming. Thank you!
Stayed 1 night in May 2024

8/10 Good

Frank

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel stay. Your common larger commercial stay. Property is close to a very very active freight rail line but with windows closed we slept just fine. Not walking distance to historical flagstaff but that’s what we wanted.
Stayed 2 nights in May 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024

10/10 Excellent

Stacey, Paw Paw

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Jeffery

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, like fantastic, great place to stay overall the only downfall is parking is limited

10/10 Excellent

Donna

We stayed here one night and it was a perfect stop in our travels. Plenty of room. Friendly staff. Decent free breakfast.
Stayed 1 night in May 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of mountains and the nice weather.
Stayed 5 nights in May 2024

8/10 Good

Danie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
On third morning, the breakfast area was overly populated that there was no room for us to eat at a table. We returned 15 minutes later to the same situation.
Stayed 3 nights in Apr 2024

10/10 Excellent

Amy

Liked: Cleanliness, amenities
Comfortable bed and great water presseure. Nice hot breakfast. The ladies at the check in counter were extremely kind and helpful.
Stayed 1 night in May 2024

8/10 Good

Wesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2024

6/10 Okay

Chelsea

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Katrina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for flagstaff and away from traffic
Stayed 1 night in Apr 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here whenever we come to Flagstaff to go to the mall and other shopping
Stayed 1 night in Apr 2024

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice breakfast. Easy drive ti multiple tourist sites.
Stayed 5 nights in Apr 2024

10/10 Excellent

Daisy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean !
Stayed 1 night in Apr 2024

10/10 Excellent

Maria Velma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were nice and welcoming. The breakfast was decent and breakfast area has enough tables for the quests especially during weekends.
Stayed 1 night in Apr 2024

8/10 Good

Wes

Stayed 1 night in Feb 2024

8/10 Good

Carol, Lake Forest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property but in great shape. And very clean.
Stayed 4 nights in Apr 2024

10/10 Excellent

tina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet was what we needed after a long time on the road.
Stayed 1 night in Apr 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend this property to anyone. Clean, reasonably priced and staff goes out of their way to accommodate you.
Stayed 1 night in Apr 2024

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's been nice
Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
We only stayed here one night on the way back from a long road trip. We weren’t expecting a lot but we’re very satisfied with our time. The front desk staff were all so friendly and welcoming. The rooms were clean and had a microwave in them which was the only rooms during our trip that did. It came in handy for some leftovers we had. The building itself seems a little older. you could hear easily when people walked by in the hallway. I would stay here again if passing thru in the future
Stayed 1 night in Apr 2024

2/10 Terrible

Katelyn

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
First day lady at check in was nice and friendly paid extra for early check in and late check out. Front desk at check out was not friendly and acted like an inconvenience to do her job at rekeying and kept saying don’t put by cell phone didn’t even have my phone on me and keys didn’t work as loading the car twice and she rolled her eyes multiple times and then the 2nd time at 12 when we paid to check out at 1 said “ do you need something you’re free to go” also said we didn’t have late check out which we did the manager in the morning approved and charged us for. Never ever staying here again. Horrible staff except breakfast staff was so friendly. Also lots of homeless in the area and are very loud. Also we’re in a pet room and there was pee on the floor my 1 year old almost crawled in and had to use a towel to clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Yogesh, jersey city

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here in 6 th and 7 th April. When we checked in ladies at the reception were very helpful but told us there is no room service till 8th so whatever u need pls call us. We didn't say anything about it. Next day morning when we went for breakfast pancake machine was not working. There were no regular tea sachets. We asked them if they can refill they said sorry we don't have any. We thought as it's snowed they didn't get chance to do it.7th we waited at the reception to ask that lady something. At that time she was on call she didn't refer look at us or acknowledge that she will be with us in few min. We waited waited and left. Next day on 8th morning there was another receptionist again we asked again for tea sachets they said we don't have any. I went to the reception and ask that lady who was working on 8th morning at the reception that there are no tea sachets and even yesterday there were no sachets. So this rude lady said we don't have any and do u want me to go to store now to get it for you? This is how you talk to your customers? She was extremely rude. Her behaviour was as if like we r staying free there and asking for everything. I will not at all recommend this place to anyone. Pool was very small. Jacuzzi was small too. In pic it looks like very nice and big. But not actually. Towels at the pool were like hand towels not even bath towels. Overall it's not worth the price. Think before u book this place.
Stayed 2 nights in Apr 2024

8/10 Good

Marianne

Travelled with family
Liked: Staff & service, property conditions & facilities
It was good. No issues and great staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it peaceful rustic and relaxing
Stayed 1 night in Mar 2024
Response from Cindy, GM on 10 Apr,2024
We appreciate your stay and are so glad you found the charm in our hotel.

8/10 Good

Johnny

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is quite.
Stayed 1 night in Apr 2024
Response from Cindy, GM on 10 Apr,2024
We appreciate your review!

10/10 Excellent

Ronald, Sault Ste. Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The receptionist where very welcoming and helpful in directing us to local restaurants
Stayed 1 night in Apr 2024
Response from Cindy, GM on 10 Apr,2024
Thank you so much. We are so glad we could be of service.

10/10 Excellent

Adriana

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Apr 2024
Response from Cindy, GM on 10 Apr,2024
Thank you!

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained. Excellent communication. Was able to extend stay by one day in spite of high demand. And very good breakfast.
Stayed 2 nights in Apr 2024
Response from Cindy, GM on 10 Apr,2024
We are so glad we were able to help you stay a little longer. We appreciate your stay.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
OH my goodness- this review is for the incredible women working the front desk at the days in! They were so kind. We were a family of four traveling with our small dog from San Diego. We checked in tired, but both the women working in the evening and in the am were the kind, most helpful, generous people. Thanks for such warmth.
Stayed 1 night in Apr 2024
Response from Cindy, GM on 10 Apr,2024
I will be biased and say we have the best team here at the hotel. Thank you so much for noticing and giving them kudos. We really are blessed here :)

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable bed, great for an overnight stay. Keep in mind, the train runs by pretty close. You will hear it but it wasn't too bad for us older couple. Breakfast was good but sooo busy 10 minutes after starting the sausage was already gone. Friendly staff. I would stay here again
Stayed 1 night in Apr 2024

6/10 Okay

Lienti

Travelled with family and small children
Liked: Cleanliness
General Impression: Sufficient for a one-night stay; a dated yet adequately maintained and clean hotel. Location: Excellent, with easy access to shops and restaurants. Room: Decent size with clean, comfortable bedding. Bathroom: Small with no bathtub, a bit disappointing. Staff: Front desk was friendly but not very helpful. Did not mention anything about their facility or creek access from the hotel.
Stayed 1 night in Mar 2024
Response from Cindy, GM on 10 Apr,2024
Thank you for the review. Sounds like you had a great stay, but we do believe you may have the wrong location as we are not near a creek. We are glad you stayed with us at one point and hope we did well for you and your family.

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and they had coffee ready for us early-risers. It was a busy hotel and there were lots of people playing in the pool which is a bonus for my child. It just seemed like things were under control and people were happy.
Stayed 1 night in Mar 2024
Response from Cindy, GM on 10 Apr,2024
Thank you so much for the review. Spring break is a very busy time for us and our #1 selling point is the pool. So thankful you were able to enjoy it and the hotel.

8/10 Good

Kosuke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Apr 2024
Response from Cindy, gM on 10 Apr,2024
Thank you so much!

4/10 Poor

Roosevelt Hines

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located across the street from railroad tracks which frequent trains blasting there horn at the crossing near by.
Stayed 1 night in Mar 2024

2/10 Terrible

Shirly

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel looks very old. The dining area is in the small lobby. The breakfast was very poor. The noise in the rooms from the other rooms is horrible. You can hear every move and every time they use the bathroom.
Stayed 4 nights in Mar 2024

10/10 Excellent

Albert

Stayed 1 night in Mar 2024

10/10 Excellent

Deepnath

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Peter, Appleton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. The location was convenient and the cleaning crew was friendly and helpful. The breakfast was good. Suggest adding a fitness center. Thank you.
Stayed 2 nights in Mar 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Cindy, GM on 29 Mar,2024
Thank you so much for the 5 out of 5. We sure do appreciate your stay!

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were impressed with the staff. We were made to feel welcome. The rooms were cleans and the showers were outstanding. If we are in the area again we will definately stay with you.
Stayed 3 nights in Mar 2024
Response from Cindy, GM on 29 Mar,2024
We look forward to seeing you again. We love to hear stories like this and appreciate you sharing it for others to see.

8/10 Good

Rosario

Stayed 3 nights in Mar 2024

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was quick to check us in. Nothing fancy here. Reasonable pricing.
Stayed 1 night in Mar 2024
Response from Cindy, GM on 29 Mar,2024
Thank you for letting us know we did a great job!

8/10 Good

Ann

Liked: Cleanliness, staff & service
Cindy at front desk really helped me w A flat tire, getting service, and making it to the airport.
Stayed 1 night in Mar 2024
Response from Cindy, GM on 29 Mar,2024
So glad you made it safe to the airport. And way to go to the car rental company for acting quickly!