Free daily continental breakfast

Reviews of Ramada by Wyndham Flagstaff East

2.5 out of 5
Ramada by Wyndham Flagstaff East
2350 Lucky Ln, Flagstaff, AZ

Reviews

7.4

Good

Rating 10 - Excellent. 318 out of 1012 reviews" "
Rating 8 - Good. 317 out of 1012 reviews" "
Rating 6 - Okay. 181 out of 1012 reviews" "
Rating 4 - Poor. 121 out of 1012 reviews" "
Rating 2 - Terrible. 75 out of 1012 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Chad

Travelled with partner
Liked: Cleanliness, staff & service
Decent room but AC wasn’t working
Stayed 3 nights in May 2024
Response from Manager on 21 May,2024
Hello Chad, We appreciate your feedback regarding your recent stay with us. Your comments have been noted, and we apologize for any inconvenience caused by the issue with the AC. We strive to address all guest concerns promptly to ensure a comfortable experience. Should you have any further feedback, please feel free to reach out to our management team for assistance. Thank you for choosing to stay with us.

8/10 Good

Kathy

Travelled with partner
Liked: Cleanliness, staff & service
The outside areas appeared to be in the process of renovation. This is good because the rock and cement needed replacing. I hope the work continues and is completed soon to give a better outside appearance.
Stayed 1 night in May 2024

8/10 Good

Herman, Round Rock

Liked: Cleanliness, staff & service, property conditions & facilities
Ok but very noisy as railroad nearby has trains running all night. Also diesel dump truck in parking lot started up at 5 AM and sat there running for 15 min. Good breakfast and coffee and nice staff.
Stayed 1 night in May 2024
Response from Manager on 21 May,2024
Hello Herman, We're sorry to hear about the noise disturbances you experienced during your stay. We appreciate your positive comments about our breakfast, coffee, and staff. Your feedback will be shared with the team for future improvements.

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in May 2024
Response from Manager on 17 May,2024
Hello Javier,Thanks for choosing to stay with us. We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

8/10 Good

Neev

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 17 May,2024
Hello Neev, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

6/10 Okay

Robert

Travelled with family, Business traveller
Disliked: Amenities
I really like that they had free breakfast and it was really good. The location was good. The hotel was not very clean. I also asked for extra pillows and a blanket and they didn't have any at all. Also very noisy. I could hear traffic as well as people speaking in their rooms and televisions, the lady at the front desk kept on leaving me voicemail saying I didn't have a reservation for one of my nights. I also had someone from Front Desk tell me that they would come and help me fix the television and they never showed up.
Stayed 2 nights in May 2024
Response from Manager on 14 May,2024
Hello Robert, Thank you for sharing your feedback with us. We appreciate your compliments on our breakfast and location. We apologize for any cleanliness issues you encountered and any inconvenience regarding the lack of extra bedding. Rest assured, your comments will be shared with the relevant departments for review and improvement. We regret any disturbances caused by noise and the communications from our staff. Your concerns are valued, and we hope to welcome you back for a more enjoyable stay.

6/10 Okay

Marissa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 15 May,2024
Hello Marissa, We appreciate you choosing our hotel for your recent stay. Please feel free to contact us directly with any feedback you may have from your experience. We look forward to the opportunity to welcome you back in the future.

10/10 Excellent

Pioquinto

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The gentleman who check us in was fast and courteous. As soon as i saw our room i was impressed with how clean it was, i checked the bed for bugs for my black light out and the room was immaculate. Will be staying here again!!!!
Stayed 1 night in May 2024
Response from Manager on 13 May,2024
Hello Pioquinto, We are delighted to hear that you had a positive experience with our check-in process and cleanliness standards. We strive to provide all our guests with a comfortable and spotless environment during their stay. Looking forward to welcoming you back on your next visit!

8/10 Good

Miriam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfy beds, quiet, good location. We stayed 2 nights, was good for us, breakfast was ok.
Stayed 2 nights in May 2024
Response from Manager on 11 May,2024
Hello Miriam,We are delighted to hear that you enjoyed our clean, comfortable rooms and convenient location during your stay with us. Your feedback regarding the breakfast is appreciated and will be shared with our team for future improvements. We look forward to welcoming you back again in the future.

6/10 Okay

Chiharu

Travelled with family
Homeless was sleeping in the elevator, and I couldn't use it.
Stayed 1 night in May 2024
Response from Manager on 10 May,2024
Hello Chiharu,We apologize for any inconvenience caused during your stay. It's unfortunate that you experienced this issue, and we encourage guests to report any disturbances to our staff promptly for timely assistance and resolution. Your feedback helps us take appropriate measures to enhance the guest experience in the future.

8/10 Good

Johnny

Travelled with family
Liked: Property conditions & facilities
Convenient
Stayed 1 night in May 2024
Response from Manager on 10 May,2024
Hello Johnny,We appreciate you taking the time to share your feedback with us and are glad to hear you found our location convenient. We hope it added to your overall experience during your stay. Thank you for choosing to stay with us.

6/10 Okay

Linda

Travelled with partner
Liked: Staff & service
Good shower, comfortable bed, but terrible pillows. Breakfast area way too crowded with very limited space, so we never felt comfortable eating there. Otherwise adequate for a short stay.
Stayed 5 nights in May 2024
Response from Manager on 10 May,2024
Hello Linda, Thank you for taking the time to share your feedback with us. We are pleased to hear that you found the shower and bed comfortable during your stay. We regret to learn that the pillows did not meet your expectations and apologize for any inconvenience caused by the crowded breakfast area. Your comments will be shared with the relevant team for their review and consideration for future improvements.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 10 May,2024
Hello Ashley,We are thrilled to hear that you had a wonderful experience at our hotel! We hope to welcome you back soon for another excellent stay.

10/10 Excellent

Chiharu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 8 May,2024
Hello Chiharu,We appreciate your rating and are thrilled to hear that you had such a fantastic perfect experience during your stay. We strive to provide exceptional service and it's reviews like yours that motivate us to keep doing what we do best. We hope to have the pleasure of welcoming you back in the future for another outstanding stay.

6/10 Okay

james

Travelled with family
Liked: Property conditions & facilities
Noise
Stayed 1 night in May 2024
Response from Manager on 7 May,2024
Hello james,We regret to hear about your experience with noise during your stay. Guest satisfaction is a top priority for us. Please feel free to contact our management team to discuss your concerns further.

10/10 Excellent

mark, Phoenix

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2024
Response from Manager on 7 May,2024
Hello mark,We appreciate your positive feedback and are glad you had a pleasant stay with us. Thank you for choosing our hotel for your visit.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 8 May,2024
Hello Jennifer, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

8/10 Good

Daniel, Glendale

Stayed 8 nights in Apr 2024
Response from Manager on 8 May,2024
Hello Daniel, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. No complaints.
Stayed 1 night in Apr 2024
Response from Manager on 4 May,2024
Hello Cynthia,We are delighted to hear that you had a pleasant stay with us and appreciate your positive feedback. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable experience in the future.

10/10 Excellent

Muzaffar Shareef

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel for staying at. Had a great time.
Stayed 1 night in Apr 2024
Response from Manager on 4 May,2024
Hello Muzaffar Shareef,We are delighted to hear that you had a great time during your stay with us. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future for another enjoyable experience.

10/10 Excellent

Stormi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice n roomy
Stayed 1 night in May 2024
Response from Manager on 4 May,2024
Hello Stormi,We are pleased to hear that you found the room spacious during your stay. We appreciate your feedback and hope you had an enjoyable experience overall. If you have any further comments or suggestions, please don't hesitate to contact us.

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It's nice for a quick overnight.
Stayed 1 night in Apr 2024
Response from Manager on 2 May,2024
Hello Melanie,We're pleased you found our hotel suitable for your overnight stay. Your feedback is valuable to us as we strive to provide a comfortable experience for all our guests. Thank you for taking the time to share your thoughts.

10/10 Excellent

Luzelena

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Manager on 2 May,2024
Hello Luzelena,Thank you for sharing your experience with us. We value your feedback and will use it to continuously improve our services. If you have any further comments or suggestions, please do not hesitate to reach out to our management team directly. We hope to welcome you back in the future for an even better stay.

4/10 Poor

STEPHEN

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Ok inside room , rough outside, unhealthy poor breakfast
Stayed 1 night in Apr 2024
Response from Manager on 1 May,2024
Hello STEPHEN, Thank you for your feedback. We appreciate your perspective on your experience and will share your comments with our team for review. Guest satisfaction is always our top priority, and we strive to improve based on valuable input like yours.

4/10 Poor

Cecilia

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
We booked for kids to enjoy swimming. Unfortunately swimming pool was not open. The place is okay, acceptable condition. Breakfast was good.
Stayed 1 night in Apr 2024
Response from Manager on 2 May,2024
Hello Cecilia, We appreciate your feedback about the swimming pool, and we apologize for any inconvenience this may have caused during your stay. We are glad to hear that you found our place to be in acceptable condition and enjoyed the breakfast provided. Our team is constantly working to improve our services, and we hope to welcome you back in the future for a more enjoyable experience.

8/10 Good

Rob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was newly remodeled. Much of the motel was in process of renovations, but everything we needed was available and unaffected by the work being done. Breakfast was decent and staff was efficient and pleasant
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr,2024
Hello Rob,We are delighted to hear that you enjoyed our newly remodeled room and found our staff efficient and pleasant. It's great to hear that the ongoing renovations did not impact your stay negatively. Your feedback is appreciated, and we hope to welcome you back in the future.

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Don’t let the cover fool you. This place has everything you need. Dove bathroom products, great AC/Heat, a freezer, microwave, and the most comfortable beds! It’s right next to highway but was super quiet! Breakfast was great too with a ton of options! Would stay again!
Stayed 2 nights in Apr 2024
Response from Manager on 23 Apr,2024
Hello Amanda,We are delighted to hear that you thoroughly enjoyed your stay with us! It's wonderful to know that our amenities and services met your expectations. We greatly appreciate your positive feedback and look forward to welcoming you back in the future.

10/10 Excellent

Melike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Manager on 23 Apr,2024
Hello Melike,We are overjoyed that you enjoyed your stay with us! Should you have any further comments or suggestions, please feel free to contact us. We look forward to welcoming you back soon!

8/10 Good

Jose Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Manager on 19 Apr,2024
Hello Jose Guadalupe,We appreciate you taking the time to share your feedback with us. If you have any further concerns, please don't hesitate to reach out to our management team. Your satisfaction is important to us, and we hope to welcome you back in the future.

8/10 Good

Claudius

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Apr 2024
Response from Manager on 19 Apr,2024
Hello Claudius,We are glad to hear that you found our hotel to be enjoyable. We appreciate your feedback and hope to welcome you back in the future.

8/10 Good

Melissa

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Manager on 18 Apr,2024
Hello Melissa, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

8/10 Good

Jordan, Granada Hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Basic motel room - what can you say? Cord on AC needed to be replaced, bathtub plug needed to be replaced. Breakfast included sausage and scrambled eggs, which is a step up from others on this trip.
Stayed 1 night in Apr 2024
Response from Manager on 15 Apr,2024
Hello Jordan,Thank you for providing feedback on your recent stay. We appreciate your comments and will address the maintenance issues mentioned to improve future guest experiences. It's great to hear you enjoyed our breakfast offerings and found them to be a highlight during your trip. We look forward to welcoming you back for an even better stay.

10/10 Excellent

helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a problem. Breakfast was good. Room was clean and comfortable.
Stayed 1 night in Apr 2024
Response from Manager on 13 Apr,2024
Hello helen,We appreciate your feedback regarding the parking situation and are glad you enjoyed our breakfast offerings and found your room clean and comfortable. Your comments will be shared with our team for review and improvement.

10/10 Excellent

Mani

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 12 Apr,2024
Hello Mani,We are thrilled to hear that you had an excellent stay with us! We hope to welcome you back soon for another wonderful experience.

6/10 Okay

Debasis, Los Angeles

Travelled with family
Disliked: Amenities, property conditions & facilities
the pillows are really not actual pillows for sleep- there should be more options in breakfast
Stayed 1 night in Apr 2024
Response from Manager on 10 Apr,2024
Hello Debasis,We appreciate your feedback on the pillows and breakfast options and will share this with our team for future improvements. Your comfort is important to us, and we hope to welcome you back for an even better experience next time.

10/10 Excellent

Sam

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How quite it was
Stayed 1 night in Apr 2024
Response from Manager on 10 Apr,2024
Hello Sam,We are pleased to hear that you found our hotel to be quiet during your stay. Guest satisfaction is our top priority and we appreciate your positive feedback on the peaceful environment provided. If you have any further comments or suggestions, please do not hesitate to reach out to our management team directly.

8/10 Good

Elizabeth

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Manager on 9 Apr,2024
Hello Elizabeth, We appreciate you choosing our hotel for your stay! Should you have any concerns or suggestions, please do not hesitate to contact us directly. We hope to welcome you back soon for another enjoyable experience!

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and easy on and off highway.
Stayed 1 night in Apr 2024
Response from Manager on 7 Apr,2024
Hello Sandra,We appreciate your positive feedback regarding the cleanliness and convenience of our location. We strive to provide a comfortable stay for all our guests and are delighted to hear about your experience. If you ever have any questions or concerns, our management team is always available to assist you.

10/10 Excellent

Kent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for tour.
Stayed 2 nights in Mar 2024
Response from Manager on 5 Apr,2024
Hello Kent,We are thrilled to hear that you found our hotel to be in a convenient location for your tour. We strive to provide a prime spot for our guests to explore the area. Should you have any further feedback or requests, please do not hesitate to reach out to our management team.

10/10 Excellent

Tabitha

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and nice breakfast. Close to a lot of dining.
Stayed 1 night in Mar 2024
Response from Manager on 1 Apr,2024
Hello Tabitha,We are thrilled to hear that you enjoyed our clean rooms and breakfast selection. Our convenient location near various dining options aims to provide a well-rounded experience for our guests. If you have any further feedback or require assistance, please don't hesitate to reach out to our management team directly.

8/10 Good

Donna M

Travelled with partner
Liked: Staff & service, amenities
Needs some TLC not dirty but dingy.
Stayed 1 night in Mar 2024
Response from Manager on 2 Apr,2024
Hello Donna M, We appreciate your feedback and will share your comments with our team for improvement. Our aim is always to provide a clean and comfortable stay for our guests. Thank you for bringing this to our attention.

4/10 Poor

Alfonso

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not very nice…
Stayed 1 night in Mar 2024
Response from Manager on 2 Apr,2024
Hello Alfonso, We're sorry to hear about your experience and appreciate your feedback. Your comments will be shared with the team for further review. Thank you for bringing this to our attention.

2/10 Terrible

Christopher, Fruitland

Disliked: Cleanliness, staff & service, property conditions & facilities
Toilet lid was missing, grounds had construction supplies laying around, the tv had issues, didn’t look like the pictures
Stayed 1 night in Mar 2024
Response from Manager on 2 Apr,2024
Hello Christopher, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Your comments have been noted and will be shared with the relevant departments for review and improvement. Our team strives to ensure all facilities are well-maintained for our guests' comfort. Thank you for bringing these matters to our attention.

6/10 Okay

Rachel

Travelled with family
Liked: Staff & service
Disliked: Amenities
Mostly clean. We needed a room for six and this was the best deal available. You get what you pay for.
Stayed 1 night in Mar 2024
Response from Manager on 29 Mar,2024
Hello Rachel,Thank you for sharing your feedback with us. We're glad to hear that you found our hotel reasonably priced for your group. Guest satisfaction is important to us, and we strive to offer value for money. We appreciate your acknowledgment of our efforts to provide a clean environment for our guests.

8/10 Good

Steve

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Heather is not good. Need change the filter. Bad air coming when i turn on the heather.
Stayed 2 nights in Mar 2024
Response from Manager on 27 Mar,2024
Hello Steve, We value your feedback regarding the filtration system and apologize for any inconvenience caused during your stay. Rest assured, we will address this issue to ensure a more comfortable experience for our guests. Please feel free to reach out directly to our management team for further assistance with your concerns. Thank you for bringing this to our attention.

6/10 Okay

Adrienne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Room was large, great layout and very clean. Nicely updated shower, bathroom updated as well with a lot of unfinished features. Drywall cut for new mirrors and not finished, holes just left, countertop in bathroom with cutout for Kleenex, but again, unfinished. Recent updates appeared to be very cheaply done with a bit to be desired. All that said, it worked great for our family for the one night we needed to stay.
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar,2024
Hello Adrienne, Thank you for sharing your experience, we are pleased to hear you found the room spacious and clean. We appreciate your feedback on the bathroom updates and will look into addressing those concerns. We're glad the room suited your family's needs during your stay.

8/10 Good

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and plenty of parking
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar,2024
Hello Stacey,We are pleased to hear that you found our check-in process easy and parking sufficient for your needs. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay.

4/10 Poor

Claudia

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
This property did not look the same on photos than in person. It looked like it was being renovated but no signs or info to indicate that. The parking lot was full of loose gravel. Traveled alone with my child and would never stay here again.
Stayed 2 nights in Mar 2024
Response from Manager on 27 Mar,2024
Hello Claudia, We apologize for any inconvenience you experienced during your stay. We value your feedback and will use it to improve our guest experience. Should you have any further concerns, feel free to reach out to our management team directly for assistance.

8/10 Good

Heather

Travelled with family
Liked: Cleanliness
Friendly staff and clean rooms.
Stayed 1 night in Mar 2024
Response from Manager on 24 Mar,2024
Hello Heather,We are delighted to hear that you found our staff to be friendly and enjoyed the cleanliness of our rooms. Your feedback is greatly appreciated as we strive to provide a positive experience for all our guests. Thank you for choosing to stay with us.

8/10 Good

indira

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was good
Stayed 2 nights in Mar 2024
Response from Manager on 22 Mar,2024
Hello indira,We're delighted to hear you found our location convenient for your stay. Your feedback is much appreciated!