In-room safe, desk, iron/ironing board, rollaway beds
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Reviews of Sleep Inn Florence

2.5 out of 5
Sleep Inn Florence
1833 Florence Park Dr, Florence, SC

Reviews

7.2

Good

Rating 10 - Excellent. 134 out of 520 reviews" "
Rating 8 - Good. 171 out of 520 reviews" "
Rating 6 - Okay. 123 out of 520 reviews" "
Rating 4 - Poor. 52 out of 520 reviews" "
Rating 2 - Terrible. 40 out of 520 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good staff was great
Stayed 1 night in May 2024

4/10 Poor

Sunji, Richmond

Disliked: Property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Terry

Liked: Staff & service, property conditions & facilities
Bed covers were stained and dirty looking
Stayed 1 night in May 2024

8/10 Good

craig

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only problem we had was a tractor trailer running all night outside causing us sleeping problems
Stayed 1 night in Apr 2024

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to ask for another room because first room smelled of urine.
Stayed 1 night in Apr 2024

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location of this hotel right off the interstate but if possible stay on a higher floor the room we stayed in someone was over our head and they must have had a squeaky floor because we heard squeaks for a while until they left their room. The staff was pleasant but you have to ask if you want your room cleaned every day because they don’t automatically do that. I would definitely recommend this hotel and I would stay there again myself.
Stayed 2 nights in Apr 2024

10/10 Excellent

Eric

Stayed 1 night in Mar 2024

10/10 Excellent

REGINALD

Liked: Cleanliness, staff & service, property conditions & facilities
Like everything
Stayed 1 night in Mar 2024

6/10 Okay

Tymothie

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was amazing! Everything from the service and room was above my expectations! The gentleman checking me upgraded me to make sure I didn’t have to walk upstairs alone, He was an absolute angel! The facilities and rooms were great. Everything was super clean, comfortable and quiet. I’ll stay here every time I come through South Carolina.
Stayed 1 night in Jan 2024

8/10 Good

Roger

Business traveller
Neat clean
Stayed 1 night in Jan 2024

6/10 Okay

Shannon

Liked: Cleanliness
Breakfast was not very nice at all
Stayed 1 night in Jan 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Tammie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place..clean..staff friendly and helpful
Stayed 3 nights in Dec 2023

8/10 Good

Taneisa

Disliked: Cleanliness, property conditions & facilities
This hotel needs upgrades bed was comfortable and service was good the shower leaked but not to where I could stop it but in the walls all night
Stayed 1 night in Dec 2023

2/10 Terrible

Zurab

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

michael

Stayed 1 night in Dec 2023

8/10 Good

craig

Stayed 1 night in Nov 2023

6/10 Okay

Peter

Disliked: Property conditions & facilities
Needs to be updated.
Stayed 1 night in Nov 2023

10/10 Excellent

Eldon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel for the money in years. Excellent service, spacious room with closet, quiet, very clean with nice bedding and linens, has recycling unlike most hotels. Best experience within the last 10 years. Excellent in every aspect.
Stayed 1 night in Nov 2023

2/10 Terrible

Melanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
And there were roaches
I had to wait over 20 minutes for someone to check me in - it was very late, I was road tired, it was unacceptable. There should be more than one desk person for safety reason if not service reasons.
Stayed 1 night in Nov 2023

10/10 Excellent

Dianne

Easy to find and plenty of parking.
Stayed 1 night in Nov 2023

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

4/10 Poor

Robert

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

richard

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked nothing about the property. There was a awful smell in the rooms and property. In the room there was stained blood some of the towels why not just throw them away why clean them annd put them back in the room. Floor was dirty and the walls add dried dip spit on the wall in bathroom in plain sight but i guess just didnt want to clean up. Breakfast was a joke. Yogurt was spoiled. Orange juice was as well. Just a terrible hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Angela

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Choice Customer
The stay with Sleep Inn was horrible. We have not been in such a hotel with such bad service in a long time. The cleanliness of this hotel has gone from Uphill to downhill from 2017 since my last stay with them. The only bright side of my time there was the front desk agent Shannon. I had to speak to Mary with Hotels.com who was able to refund me for my entire stay with them. My suggestion is to find another place in town. We found another one that was on the other side of town that was great.
Stayed 3 nights in Oct 2023

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Gerard

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Dis-adamn-pointing!!
The hotel boasts 100% smoke free facility and our room was clearly smoked in. My son has problems with asthma, and I felt this to be entirely unsat. The sliding bathroom door wouldn't close completely and was unable to lock. It only had limited metal recesses to try and get a grip on the door...no handles what-so-ever. Additionally, the shower floor was cracking and peeling up...not to mention the complimentary long black hair discovered in the wash towel I just unfolded to take my shower! I reported the smoking issue, but the management hardly seemed to care. I never thought about taking pictures...thanks for the advice on all future stays I make elsewhere!
Stayed 1 night in Sep 2023

4/10 Poor

Joseph

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was run-down; peeling wallpaper, pool out of order, entry doorway handles malfunctioning. Avoid and stay at Hampton Inn across the road.
Stayed 1 night in Aug 2023

6/10 Okay

Jaime

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not Impressed
The bed was not comfortable. The sink did not drain well. The toilet did not flush well. The shower had hair (?) or something in it and looked overall dirty. The shower also had horrible water pressure (forget about washing hair with that pressure). I grabbed a towel to dry off and it looked like there were urine stains on it. The only decent thing about the room was the air conditioning worked well and the hotel had nice staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with my room. The staff were friendly and helpful. My only complaint would be the closed pool. When I visit Florence again, I will stay at Sleep Inn Florence.
Stayed 2 nights in Aug 2023

10/10 Excellent

Mike

Stayed 1 night in Aug 2023

2/10 Terrible

Sarah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The condition of the room was very poor. It was clear that someone had been smoking in the room prior to us checking in and the room itself was definitely outdated. Not a deal breaker but for example the shower door hinge needed to be fixed and by fixing it, they put duck tape on it. I definitely wouldn’t stay here again if I didn’t have to. It’s fine if you just want to shower and sleep but if you plan on being in your room for a significant amount of time spend the extra money and go somewhere else.
Stayed 3 nights in Aug 2023

6/10 Okay

Lee

Liked: Cleanliness, staff & service, room comfort
Minor plumbing problems made it less than perfect
Handle fell off temperature control on shower. Sink drained exceptionally slow.
Stayed 1 night in Aug 2023

6/10 Okay

Clayton

Travelled with family
Liked: Cleanliness, staff & service
Property was ok
Stayed 1 night in Jul 2023

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay for the night and ok breakfast in the morning. It was in a good, halfway point between MD and Fl and close to 95.
Stayed 1 night in Jul 2023

4/10 Poor

Lillie

Travelled with group
Disliked: Cleanliness, property conditions & facilities
This hotel is a 4 out of 10 for me. Let me start by saying the only two good things I found about this hotel is we got the check in a little earlier, and the lady that checked us in was very polite. The web page said that there's an elevator but there is no elevator at this hotel. It also says there's a pool but the pool is closed. It also says it has a gym but the gym consists of one treadmill one exercise bike and one stair climber. The first room that we had the refrigerator didn't work and when we reported it the Hindu guy said that the all of the refrigerator work in the room I proceeded to say yes it comes on but it is not getting cold he proceeded to say give it a few minutes. Without arguing with him I went back to the room. In the room the light was on the TV was on what to use the microwave and all the power went out on that wall so there was no TV. So we got moved to a new room in this room the refrigerator work but they were cracks in the shower floor. The breakfast part was okay if you like cereal, waffles, microwavable egg sausage cheese croissant, toast and jelly, little coffee cakes, coffee, and a juice machine with no juice in it, also little yogurt cups. There were spots on the blanket and crumbs under the desk.
Stayed 2 nights in Jul 2023

2/10 Terrible

Marshall, Raleigh

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Of course for the amount I paid I wasn't expecting a Marriott experience. I wish I could upload pictures. Bed linen has stains and holes. There was a broom stick outside my window holding up the drain gutter. I was moved twice and the last room the AC barely blew out air unless you were direct in front of it. The Hindu guy at the front desk was rude. There is no elevator so if you are on the 2nd floor with a bunch of bags you will get a good exercise. It is next to Shoneys for a great breakfast and meal though before they close at 2pm.
Stayed 1 night in Jun 2023

4/10 Poor

Andrea P

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible customer service.
Stayed 3 nights in Jun 2023

10/10 Excellent

Russ

Stayed 1 night in Jun 2023

2/10 Terrible

Marshall, Raleigh

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Checked in and informed front desk staff of previous nights stay in an unclean room. Front desk worker said all rooms are cleaned thorough but to let him know. Got keys to a room with my 9 yr old and there was stains, rips and holes on bedding. There is also a strong stench I guess because the building is old. Went back to the front desk and told him as he requested. He was rude in tone in telling me "no one else has ever complained about their hotel and if this next room doesn't work you can leave and find another hotel. Because I don't know what you are looking for."
Stayed 1 night in Jun 2023

8/10 Good

DIEGO

Travelled with family
Liked: Cleanliness, staff & service
Clean and good service!
Stayed 1 night in Jun 2023

10/10 Excellent

jieffa

Stayed 1 night in Jun 2023

6/10 Okay

Jeffrey

Liked: Staff & service
This property is OK. The staff is helpful and friendly. The room was comfortable and quiet.
Stayed 1 night in Jun 2023

8/10 Good

Joseph

Liked: Cleanliness, staff & service
It wAs all fine for a 1 nite stay.
Stayed 1 night in May 2023

8/10 Good

Kevin

Liked: Cleanliness
Stayed 6 nights in May 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Great walk-in shower. Very helpful staff.
Stayed 2 nights in May 2023

8/10 Good

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room was clean. Carpet is worn. Breakfast was ok
Stayed 1 night in May 2023