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Rating 10 - Excellent. 1106 out of 2078 reviews" "
Dear Donta,Thank you very much for the five-star review! We are delighted that you had a truly exceptional experience with us. It was our honor to have you join us at The Diplomat Beach Resort Hollywood, and we look forward to your next visit.
8/10 Good
Yurnet
13 May,2024
Liked: Staff & service
Demasiadas personas y muy pocas sillas no había donde sentarse y el restaurante de la playa tremenda demora para poder sentarse almorzar
Yurnet
Stayed 1 night in May 2024
Response from General Manager on 14 May,2024
Dear Yurnet,Thank you for your review. We are delighted to see that your stay with us was a satisfactory one overall. However, we apologize for any inconvenience you experienced at our beach restaurant. We strive to make improvements for the benefit of our guests, so we will share your comments with our team to ensure any opportunity for potential change is seized. It was a pleasure having you here, and we hope to welcome you back in the future.
Love this place!!!
Room with a view partial view to the city and ocean.
Staff always friendly and helpful.
Definitely coming back soon!
Yoandry
Stayed 1 night in May 2024
Response from General Manager on 13 May,2024
Dear Yoandry,We're delighted you enjoyed your stay at The Diplomat Beach Resort Hollywood! It's great to know that our beautiful views and friendly staff helped make your visit memorable. The next time you're in town, please come see us again.
The hotel is beautiful and well maintained. Staff is great.
Unfortunately they play thundering music/ noise at the pool.
ISABELLA
Stayed 1 night in May 2024
Response from General Manager on 14 May,2024
Dear Isabella,Thank you for being our guest and sharing your valuable feedback. While we are delighted you enjoyed our beautiful property and great team, we are sorry you were inconvenienced by the noise at the pool. We constantly strive to make improvements, and we will be sure to share your comments with our team. Nevertheless, it was a joy having you here at The Diplomat Beach Resort Hollywood, and we look forward to welcoming you back and impressing you further in the future.
We are thrilled to have received your five-star rating. Additionally, it is fantastic to learn you enjoyed your stay at The Diplomat Beach Resort Hollywood. Hopefully, we will see you again soon, as it was a pleasure hosting you!
10/10 Excellent
Naidelys
12 May,2024
I love this place
Naidelys
Stayed 1 night in May 2024
Response from General Manager on 13 May,2024
Thank you for your stellar review! It was a pleasure hosting you at The Diplomat Beach Resort Hollywood.
Great property but incredibly expensive - would not recommend for long family stays. Sub par bar food was at least 200 for a family of 4. 3 waters - 20 dollars
Jessica Diffin randal
Stayed 3 nights in May 2024
Response from General Manager on 13 May,2024
Dear Jessica,Thank you for being our valued guest and taking the time to share your feedback. While we are glad to see your perfect rating and hear your praise about our property, we also see your concern about the pricing. We do our best to stay fairly priced in the surrounding market and accommodate our features and atmosphere into the overall value. That said, your concern will be shared with our team to ensure any opportunity for improvement is seized. It was an honor to have you join us, and we would love the opportunity to welcome you back the next time you're in the area.
Newly updated, conveniently located, great onsite dining.
tea
Stayed 3 nights in May 2024
Response from General Manager on 13 May,2024
The pleasure of welcoming you to The Diplomat Beach Resort Hollywood was all ours. From our lovely, enhanced accommodations to our fantastic onsite dining, we're happy you enjoyed everything about your stay. Take care, and we hope to see you again for another five-star visit.
Dear Kent,We're glad you enjoyed your stay and appreciate your five-star rating. We hope to welcome you back to our beachfront escape during your next trip to South Florida!
Dear Brian,Thank you for choosing The Diplomat Beach Resort Hollywood! We're glad you enjoyed your stay. It was a pleasure hosting you, and we look forward to welcoming you soon on your next trip!
Dear Jennifer,Thank you for being a great guest, as well as the five-star review! It was our pleasure to accommodate your needs while you were here, and we hope to welcome you back to our Resort during your next stay in South Florida.
Dear Tamar,Thank you for your feedback. We're happy to see much of your stay was pleasant. Regarding our rates, we work hard to keep them competitive, so we're sorry to hear you felt inconvenienced during your time with us. If you're in the area again, we hope you'll give us another opportunity to change your perceptions with an improved experience.
Dear Jamie,Our goal is always to go above and beyond for every guest, every stay at The Diplomat, so we hope you will consider letting us know how we could have improved your stay. It was a pleasure having you as our guest, and we hope we will have the opportunity to host you again in the future and change your perceptions.
10/10 Excellent
Veselin
4 May,2024
Excellent so far .
Veselin
Stayed 1 night in May 2024
Response from General Manager on 7 May,2024
Dear Veselin,Thank you for your perfect rating! We are delighted you are enjoying your experience at The Diplomat Beach Resort Hollywood. If you need anything at all for the remainder of your stay, please don't hesitate to let us know!
This hotel lobby blew us away! It was very pretty inside but did lack the attention in the rooms. The rooms needed updating but the hotel itself was very nice for a 1 night stay! We loved the breakfast buffet even though we had to pay a pretty price for it. The steakhouse was very good too! Pricey, yes but so worth it. You can tell that its an older hotel on the outside but the pools were very nice and the beach was clean with outdoor games and umbrellas to use. Fruit-infused water was available next to the pools and ocean. The outdoor restaurant food was not great.. 5/10 and not worth the price.
We had a great time and would probably stay here again. Only real negative was the room service - not a lot of options and dinner arrived in paper/plastic containers with no plates and not enough utensils (we did immediately call down to request plates but they never came).
Katrina
Stayed 3 nights in Apr 2024
Response from General Manager on 2 May,2024
Dear Katrina,Thank you for sharing your experience at The Diplomat Beach Resort Hollywood. We trust you had a relaxing visit, but we apologize for the lapse in service. Rest assured, we'll discuss your thoughts internally and strive to improve. We value you as our guest and hope you return.
10/10 Excellent
Ankush
30 Apr,2024
Stayed in beach view room. Very nice and well designed room. Food was good at Playa. No complaints
Ankush
Stayed 3 nights in Apr 2024
Response from General Manager on 2 May,2024
Dear Ankush,Thank you for your feedback. It's great to hear that you enjoyed your stay. We're delighted that everything met your expectations, and we look forward to welcoming you back soon for another pleasant visit to The Diplomat Beach Resort Hollywood.
Dear Nathan,We're glad you enjoyed your stay and appreciate your five-star rating. We hope to welcome you back to our beachfront escape during your next trip to South Florida!
Dear Tamika,Thank you for choosing The Diplomat Beach Resort Hollywood and sharing your review. We're happy to hear you enjoyed our beautiful beach. Come back and see us anytime; we'd love to host you again!
Dear Aldina,Thank you for being a great guest, as well as the five-star review! It was our pleasure to accommodate your needs while you were here, and we hope to welcome you back to our Resort during your next stay in South Florida.
Sheets were not clean and carpet had stains on it, but a good resort
Magno
Stayed 4 nights in Apr 2024
Response from General Manager on 30 Apr,2024
Dear Magno,Thank you for taking the time to share your review. We want our guests to have a clean, comfortable experience, and your comments help us ensure we're able to deliver that standard for future visits. We hope you'll visit us soon as work hard to incorporate feedback into our continuous efforts to improve our facilities.
Dear Alfredo,Thank you for your kind words. Providing exceptional service is a top priority for us, and we appreciate your acknowledgment. We're excited to welcome you back to The Diplomat Beach Resort Hollywood and serve you again.
Dear Nelson,Now, there's a review that's going to make the day of every team member at The Diplomat Beach Resort Hollywood. Thank you for being our guest and sharing your delightful five-star review. We are thrilled you were impressed and look forward to welcoming you back for another great visit.
We greatly appreciate the perfect rating! Thank you so much for being our valued guest. Please don't hesitate to count on us again for another relaxing beachfront escape the next time you're in South Florida!
We're glad you enjoyed your stay and appreciate your five-star rating. We hope to welcome you back to our beachfront escape during your next trip to South Florida!
10/10 Excellent
Michael
Travelled with family
27 Apr,2024
Liked: Property conditions & facilities
Staff was very helpful and friendly
Michael
Stayed 5 nights in Apr 2024
Response from General Manager on 29 Apr,2024
Dear Michael,We are honored you chose The Diplomat Beach Resort Hollywood and thrilled to know you were impressed with your stay. Our team truly is one of the best in the business, and they will be delighted to know they helped make your stay so enjoyable. Thank you for sharing your lovely review. We would be pleased to welcome you back on future trips to our area.
Todo bien limpio los empleados bien servicia fue una buena experiencia
Nicanor
Stayed 2 nights in Apr 2024
Response from General Manager on 29 Apr,2024
Dear Nicanor,We were happy to provide you with clean, welcoming accommodations, and we're glad you enjoyed your visit. If your travels bring you back to the area, please come stay at The Diplomat Beach Resort Hollywood again!
Your high rating is appreciated, and we loved having you as our guest. If your travels bring you back this way, we hope to have the honor of welcoming you back to our beachfront escape once again!
Dear Mitchell,Thank you for sharing your feedback with us. However, we are disappointed that our rooms did not meet your expectations. Rest assured, our team is committed to continually improving our facilities to enhance the overall experience for our guests. We hope you'll give us another opportunity to exceed your expectations in the future.
Dear Michael,We're glad you enjoyed your stay and appreciate your five-star rating. We hope to welcome you back to our beachfront escape during your next trip to South Florida!
6/10 Okay
Gabrielle
Travelled with group
23 Apr,2024
Liked: Staff & service, amenities
The staff was great and it was a unique property with great beach access. Overall, the idea was great, but it was a little too relaxed with the children. I went for a relaxing vacation and there were so many disrespectful families. It would have been nice to have a designated area for adults to relax. A few cleanliness issues with the room too.
Gabrielle
Stayed 3 nights in Apr 2024
Response from General Manager on 25 Apr,2024
Dear Gabrielle,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with exceptional service, so we're thrilled that was the case for you. It's also great to read you were able to take advantage of our convenient location. However, we offer our sincere apologies for any disturbances you experienced while you were here. Also, we're sorry to learn your room was anything short of immaculate. Your comments have been duly noted and will be discussed with our team. We appreciate your feedback and wish you safe travels ahead.
Nice enough, but should have more nighttime dining options
Jason
Stayed 3 nights in Apr 2024
Response from General Manager on 24 Apr,2024
Dear Jason,Thank you for your feedback. We're glad you enjoyed your stay and appreciate your suggestion regarding nighttime dining options. We'll consider how we can enhance our dining offerings to better meet our guests' needs, and look forward to the opportunity to serve you better in the future.
10/10 Excellent
Martin
22 Apr,2024
Martin
Stayed 2 nights in Mar 2024
Response from General Manager on 24 Apr,2024
Dear Martin,We're glad you enjoyed your stay and appreciate your five-star rating. We hope to welcome you back to our beachfront escape during your next trip to South Florida!
Private beach and multiple pools were great. Need umbrellas at pool. Umbrellas should be included in resort fee not 30 dollars a day. Prices are steep for food and drinks. A bottle of water should not cost $9. Overall resort is beautiful with great views and staff were polite and helpful.
Lauren Tate
Stayed 3 nights in Apr 2024
Response from General Manager on 24 Apr,2024
Dear Lauren,Thank you for your review of The Diplomat Beach Resort Hollywood. We are thrilled to hear you enjoyed our beautiful views and wonderful amenities, and we appreciate your feedback regarding our pricing. Most of all, we are pleased you experienced our world-class service. We would love to host you again.
10/10 Excellent
Taide
Travelled with family and small children
22 Apr,2024
Liked: Cleanliness, amenities
Beautiful place
Taide
Stayed 2 nights in Mar 2024
Response from General Manager on 24 Apr,2024
Dear Taide,We at The Diplomat Beach Resort Hollywood thank you for your review. We are pleased you had a wonderful stay with us and would love to host you again in the future.
Dear Stephen,Thank you so much for your great rating! We trust that means you had a great experience and stay with us, and we would love to welcome you back anytime for an even more relaxing escape during your next visit to the area.
6/10 Okay
Wendy
Travelled with family
21 Apr,2024
Liked: Property conditions & facilities
There were some discrepancy that I think in my opinion shouldn’t be like that . I paid $580 and they charge $47 self parking I think it should be complimentary of an expensive hotel. Also I had a bad customer service experience on the pool bar of the hotel. Other than that beautiful beach nice room and good pool.
Wendy
Stayed 1 night in Apr 2024
Response from General Manager on 24 Apr,2024
Dear Wendy,While it was a pleasure hosting you, we are disappointed to learn aspects of our property fell short. Guest feedback is always welcome and appreciated, and we thank you for taking the time to write to us. We will discuss this as a team to enhance the experience for future guests.Additionally, we appreciate your compliments on our accommodations and relaxing pool area. We would love to have the opportunity to host you again in the future to demonstrate that we can meet your needs.
Dear Michael, We appreciate the perfect rating! Thank you so much for being our guest. We hope you’ll join us again for another comfortable stay the next time you're in the area!
Dear Nicole,Your high rating is appreciated, and we loved having you as our guest. If your travels bring you back this way, we hope to have the honor of welcoming you back to our beachfront escape once again!
Dear Junie,Thank you for your feedback! Creating a welcoming and pleasant atmosphere for our guests is one of our highest priorities. We appreciate your kind words and look forward to welcoming you back to The Diplomat Beach Resort Hollywood for another wonderful experience!
WiFi doesn’t work in room, sheets were dirty. Sliding door on balcony doesn’t open. Bad water pressure,
Sean
Stayed 1 night in Apr 2024
Response from General Manager on 18 Apr,2024
Dear Sean,Thank you for taking the time to share your feedback. It's unfortunate to hear about your disappointment regarding our accommodations, and we apologize for any inconvenience you experienced. Rest assured, we will relay your concerns to our team to ensure that we are meeting our high standards of guest satisfaction and cleanliness. It was truly a pleasure to welcome you here, and we hope you'll give us another chance to exceed your expectations in the future.
Everything was perfect. The rm tne pool. Bars. Buffet.
mark
Stayed 2 nights in Apr 2024
Response from General Manager on 16 Apr,2024
Dear Mark,Thank you so much for taking the time to share your thoughts on your recent visit. We work hard to meet expectations like yours, and we’re happy to hear our excellent amenities, delicious offerings, and fantastic accommodations hit the mark for you. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.
Guest satisfaction means everything to our team, so we're of course disappointed to see that your stay with us did not meet to your expectations. Feedback helps us make effective changes that improve the overall experience for all guests, so we hope you will consider reaching out to share how we could have served you better.
10/10 Excellent
yaney
14 Apr,2024
yaney
Stayed 2 nights in Apr 2024
Response from General Manager on 16 Apr,2024
We appreciate the perfect rating! Thank you so much for being our guest. We hope you’ll join us again for another comfortable stay the next time you're in the area!
We appreciate the perfect rating! Thank you so much for being our guest. We hope you’ll join us again for another comfortable stay the next time you're in the area!