Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Reviews of Baymont by Wyndham Fort Myers Central

2.5 out of 5
Baymont by Wyndham Fort Myers Central
4850 S Cleveland Ave, Fort Myers, FL

Reviews

6.0
Rating 10 - Excellent. 195 out of 1002 reviews" "
Rating 8 - Good. 200 out of 1002 reviews" "
Rating 6 - Okay. 191 out of 1002 reviews" "
Rating 4 - Poor. 196 out of 1002 reviews" "
Rating 2 - Terrible. 220 out of 1002 reviews" "

6.0/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Leslie

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was shocked and displeased to find my room not cleaned. There was trash everywhere and it smelt like weed. It was also nosier than I was expecting.
Stayed 1 night in May 2024
Response from Manager on 7 May,2024
Hello Leslie, We appreciate your feedback regarding your recent stay. We encourage guests to reach out during their stay for any issues to be promptly addressed. Your comments will be shared with our team for further investigation and improvements. Thank you for bringing this to our attention.

10/10 Excellent

Kimberly Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to every where
Stayed 4 nights in Apr 2024
Response from Manager on 4 May,2024
Hello Kimberly Sue,We appreciate your feedback on our convenient location. It's great to hear that our hotel was easily accessible for you. We hope you had a pleasant stay and enjoyed exploring the area. If you ever return, we look forward to welcoming you back.

8/10 Good

Jerone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in good condition & service was good.
Stayed 1 night in Apr 2024
Response from Manager on 4 May,2024
Hello Jerone,We are pleased to hear that you found our property in good condition and that you were satisfied with the service provided. Should you have any further feedback or require assistance, please do not hesitate to reach out to our management team.

10/10 Excellent

cheryl

Liked: Cleanliness, staff & service
No big deal. We had service dogs and it was comfort for all of us.
Stayed 1 night in Feb 2024
Response from Manager on 4 May,2024
Hello cheryl,We are pleased to hear that our hotel was able to accommodate you and your service dogs during your stay. Your comfort and satisfaction are important to us. Please don't hesitate to reach out to our management team for any further assistance you may need.

4/10 Poor

Timothy

Disliked: Cleanliness, staff & service, property conditions & facilities
Had lots of ants on the sink. A very old run down motel.
Stayed 1 night in Apr 2024
Response from Manager on 4 May,2024
Hello Timothy,We apologize for any inconvenience you experienced during your stay. Our team will address the pest issue. Thank you for your feedback; it helps us improve our services for future guests.

6/10 Okay

Jamie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 4 May,2024
Hello Jamie,We appreciate you choosing to stay with us. Please feel free to reach out to us directly with any feedback you may have from your recent stay. We value your input and hope to welcome you back again soon.

6/10 Okay

Cassi

Business traveller
Disliked: Cleanliness
Doghair on and in the bed. Ants in the room. Keycards stopped working during my stay.
Stayed 2 nights in Apr 2024
Response from Manager on 4 May,2024
Hello Cassi,We apologize for any inconveniences experienced and appreciate your feedback. Rest assured, we have shared your comments with our team to address these concerns for future guests. We strive to provide a comfortable and enjoyable stay for all our guests.

8/10 Good

CHANG HE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean. Breakfast included. The staff is friendly.
Stayed 1 night in Apr 2024
Response from Manager on 4 May,2024
Hello CHANG HE,We appreciate your positive feedback on the cleanliness of the room, the included breakfast, and the friendly staff. Your satisfaction is important to us, and we are delighted to hear that you had a pleasant stay. Our team strives to provide exceptional service to all our guests. Thank you for sharing your experience with us.

4/10 Poor

Michelle, Monticello

Travelled with partner
Disliked: Amenities, property conditions & facilities
This property is now a Baymont Inn, apparently. The property is old and could use a complete overhaul. The bathroom door didn't latch because it didst line up. There was a weird smell in the room when we checked in. The bed was comfortable and the a/c worked so that was a plus.
Stayed 2 nights in Apr 2024
Response from Manager on 4 May,2024
Hello Michelle,We appreciate your feedback on your recent stay with us. We are glad to hear that you found the bed comfortable and that the air conditioning met your expectations. Your comments regarding the property's condition will be shared with the management team for their review and consideration. Thank you for taking the time to share your experience with us.

6/10 Okay

Bradley

Travelled with family, Travelled with group
Liked: Staff & service, amenities
I felt like the rooms and bathrooms in the rooms could have been cleaner, when we first got there the baseboards were dusty and there was hair in the bathroom. I know it’s a cheapish hotel but still should have a certain amount of cleanliness especially since Covid.
Stayed 2 nights in Apr 2024
Response from Manager on 4 May,2024
Hello Bradley,We appreciate you sharing your experience with us. We take cleanliness very seriously and have strict protocols in place to ensure the highest standards are met. Your feedback will be shared with our housekeeping team for further attention and improvement. It's important for us to consistently deliver on our commitment to cleanliness and guest satisfaction.

10/10 Excellent

Lillian, Lehigh Acres

Great place
Stayed 1 night in Apr 2024
Response from Manager on 4 May,2024
Hello Lillian,We are delighted to hear that you enjoyed your stay with us. Your positive feedback is truly appreciated, and we hope to welcome you back again soon for another excellent experience.

10/10 Excellent

Lillian, Lehigh Acres

Travelled with partner
Liked: Amenities
Quiet time
Stayed 1 night in Apr 2024
Response from Manager on 7 May,2024
Hello Lillian,We apologize for any disturbance you encountered during your stay. Your feedback is valuable for us to improve our services. We encourage guests to reach out to management directly with any concerns for further assistance.

10/10 Excellent

Lillian, Lehigh Acres

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Apr 2024
Response from Manager on 4 May,2024
Hello Lillian,We appreciate your feedback regarding the quiet atmosphere at our hotel. Our team strives to create a peaceful environment for all guests to enjoy during their stay. If you have any further comments or suggestions, please don't hesitate to reach out to our management team.

6/10 Okay

William

Travelled with group
Liked: Staff & service
My biggest problem was that the internet was a hassle to get into and operating the television which required an internet login otherwise minor things ice was easy to get staff were helpful I guess it was very good for the price which is fine with me
Stayed 2 nights in Apr 2024
Response from Manager on 4 May,2024
Hello William,We appreciate your feedback on your recent stay, and we're glad to hear you found our staff helpful and the price satisfactory. We'll pass on your comments about the internet and TV login to our team for review. Your satisfaction is important to us, and we hope to welcome you back in the future.

8/10 Good

Lucinda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful front desk staff, clean quiet room. Just perfect for what we needed.
Stayed 1 night in Apr 2024
Response from Manager on 4 May,2024
Hello Lucinda,We are delighted to hear that you found our front desk staff helpful and enjoyed your quiet, clean room during your stay. Our team strives to provide excellent service to all our guests. Thank you for sharing your experience, and we hope to welcome you back again in the future.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 4 May,2024
Hello Daniel,We are pleased to hear that you had a positive experience during your stay with us. If you have any further comments or suggestions, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future!

6/10 Okay

Victoriano

Travelled with family and small children
Liked: Cleanliness
The name is not updated on the sign so it was very confusing if I was in the right place.
Stayed 1 night in Mar 2024
Response from Manager on 4 May,2024
Hello Victoriano,We apologize for any confusion caused by the sign. Your feedback is valuable for us to make necessary improvements. Kindly contact our management team directly to address any concerns regarding your recent stay at our hotel. Thank you for bringing this to our attention.

8/10 Good

Fidel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Manager on 4 May,2024
Hello Fidel,We're thrilled you enjoyed your stay with us! If you have any further feedback, please don't hesitate to reach out to us. We hope to welcome you back soon for another fantastic experience.

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I asked if I could check in a little early and they were able to accommodate me. The staff was very nice and welcoming
Stayed 1 night in Mar 2024
Response from Manager on 4 May,2024
Hello Raquel,We are delighted to hear that our staff could assist with your early check-in request and that you found them to be friendly and hospitable during your stay. We strive to provide excellent service to all our guests and are pleased that you had a positive experience. Thank you for choosing to stay with us, and we hope to welcome you back again in the future.

4/10 Poor

alina

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The curtains were paper thin and the neo lights outside kept us up. The AC was loud. The breakfast was awful, only carbs and nasty boiled eggs.
Stayed 1 night in Mar 2024
Response from Manager on 4 May,2024
Hello alina,We appreciate your detailed feedback and apologize for any inconvenience caused by the noise and breakfast options not meeting your expectations. Our team values all guest comments and will take your input into consideration for future improvements. We hope you will consider staying with us again in the future for a chance to provide you with a better experience.

4/10 Poor

Katarzyna

Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Manager on 4 May,2024
Hello Katarzyna,We appreciate you choosing to stay with us. We encourage you to get in touch with us to discuss any concerns you may have had during your visit so we can make improvements. We value your feedback to ensure a better stay for all our guests.

4/10 Poor

Glemot

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was not polite.
Stayed 2 nights in Mar 2024
Response from Manager on 4 May,2024
Hello Glemot,We apologize for any inconvenience you may have experienced. Guest feedback is important to us to ensure we provide excellent service in the future. Thank you for bringing this to our attention.

8/10 Good

Fidel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Manager on 4 May,2024
Hello Fidel,We're thrilled to hear you enjoyed your stay with us! Should you have any feedback to share, please don't hesitate to reach out to us directly. We hope to welcome you back soon for another fantastic experience!

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Manager on 4 May,2024
Hello Zach,We are delighted to hear that you had a wonderful experience during your stay with us! Our team looks forward to welcoming you back in the future.

8/10 Good

Fidel

Stayed 3 nights in Mar 2024
Response from Manager on 4 May,2024
Hello Fidel,We are thrilled you had a great stay with us! For any future stays, feel free to reach out if you have any special requests. We look forward to welcoming you back soon!

6/10 Okay

Catherine

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Glad I was staying for only one night. The linens might have been washed but they weren't clean or in good condition. Many holes in the comforter and sheets. The pillows had some staining and I wouldn't have used the tub even if I needed to
Stayed 1 night in Mar 2024
Response from Manager on 4 May,2024
Hello Catherine,We regret to hear that the condition of our linens did not meet your expectations. We take all feedback seriously and have shared your comments with our housekeeping team for further review. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future.

6/10 Okay

Rosely

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room looked nothing like the picture. the floors were sticky and slippery. I refused to take off my socks after seeing the floor. the bathroom was outdated with hand written on the wall of shower (turn on and turn off) very small space i could not close or open door of the bathroom if i was using the toilet. the pillows were hard. i will not use this hotel again. did not feel the room was clean. Ohhh and we killed 2 roaches in the bathroom! thats a no no.
Stayed 1 night in Mar 2024
Response from Manager on 4 May,2024
Hello Rosely,We appreciate your feedback and apologize for any inconvenience you experienced. Our team strives to maintain high cleaning standards, and we will address your concerns with the relevant departments. Your comments will help us improve our services for future guests. Thank you for bringing these issues to our attention.

10/10 Excellent

Dale

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
It was ok , older property , rooms were musty . Needs air fresher ! Great staff and friendly !
Stayed 1 night in Mar 2024
Response from Manager on 4 May,2024
Hello Dale,We appreciate your feedback and are glad to hear you had positive interactions with our staff. We will make sure your comments regarding the room are shared with the relevant team for their awareness. Thank you for choosing to stay with us.

2/10 Terrible

Sharon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled like mold & mildrew, didn't take our clothes out of suitcase, but our clothes smelled like it anyway. Filthy dirty room, hated to touch anything. Cracked toilet tank, hair found in shower, and ants on the vanity. Not in a safe area and noisy all night long from people drunk. Breakfast was just anything you could pit in a toaster. Definitely a 1-1 1/2* hotel, and way over priced rooms.
Stayed 2 nights in Mar 2024
Response from Manager on 4 May,2024
Hello Sharon,Thank you for sharing your feedback with us. We regret to hear about your recent experience. We take all guest concerns seriously and will address this with our team for improvements. Your comments are valuable in ensuring a better stay for future guests.

8/10 Good

Lourdes

Stayed 3 nights in Mar 2024
Response from Manager on 4 May,2024
Hello Lourdes,We appreciate you choosing our hotel for your stay! If you have any feedback you would like to share, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

10/10 Excellent

Carmen

Stayed 1 night in Mar 2024
Response from Manager on 4 May,2024
Hello Carmen,We're thrilled to hear you had a fantastic stay with us! Please visit us again soon for another exceptional experience.

6/10 Okay

Lisandra

Stayed 1 night in Mar 2024
Response from Manager on 4 May,2024
Hello Lisandra,We value your stay with us and hope you had an enjoyable time despite any shortcomings. Should you wish to discuss any concerns further, please don't hesitate to contact us directly. We look forward to the opportunity to welcome you back and exceed your expectations.

6/10 Okay

Janet

Liked: Staff & service
The floors really need scrubbing in my room. My feet were black from walking on the floor. The refrigerator froze everything I put in it. The staff was very friendly. The whole hotel needs some sprucing up- very dated.
Stayed 2 nights in Mar 2024
Response from Manager on 4 May,2024
Hello Janet,We appreciate your feedback regarding your recent stay with us. We have noted your comments about the room's cleanliness and the refrigerator's temperature. Your kind words about our staff are greatly appreciated. We are continually working on improving all aspects of our hotel to provide a more enjoyable experience for our guests. Thank you for bringing these matters to our attention.

6/10 Okay

Laura, Oakville

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Manager on 4 May,2024
Hello Laura,We appreciate you choosing our hotel for your recent stay. Please don't hesitate to contact us directly with any concerns or suggestions you may have from your visit. We value your input and hope to welcome you back soon.

8/10 Good

Prashant

Travelled with family
Liked: Staff & service
Location - The property is located around several restaurants, shopping and grocery store and major highways Breakfast - limited options. Bread, waffle, cereal, Coffee/juice and granola bar/apples Cleanliness - When we arrived, we found finger nails in our bed. We reported it and they had the cleaning person come and do a deep clean. The bathroom is quite dated and needs update. Overall you get what you paid for.
Stayed 4 nights in Mar 2024
Response from Manager on 4 May,2024
Hello Prashant,We appreciate your detailed feedback on our hotel. We are glad you found our location convenient for your needs. Regarding our breakfast options, we take note of your comments for future improvements. Rest assured, we have addressed the cleanliness issue you experienced promptly. Your observations on our bathroom will also be reviewed by the management team. Thank you for bringing these points to our attention.

6/10 Okay

Barry

Disliked: Cleanliness, property conditions & facilities
Way too much money for what it is. Uncomfortable beds and dirty sheets.
Stayed 2 nights in Mar 2024
Response from Manager on 4 May,2024
Hello Barry,We're sorry to hear your experience did not meet expectations. We value your feedback and will share your comments with our team for improvement. It's important for us to ensure all guests have a comfortable stay.

4/10 Poor

MERISA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very bad condition bathroom, cleaning it was fine, Very noisy, breakfast terrible
Stayed 2 nights in Mar 2024
Response from Manager on 4 May,2024
Hello MERISA,We appreciate your feedback and regret to hear about your experience. Guest satisfaction is our priority, and we will address your concerns with the relevant departments for continuous improvement. Thank you for bringing this to our attention.

6/10 Okay

Shanel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Only killed one roach this time !!!! Every time I go to fort myers I stay here and I like it for some reason lol
Stayed 3 nights in Mar 2024
Response from Manager on 4 May,2024
Hello Shanel,Thank you for your loyalty to our hotel during your visits to Fort Myers. We appreciate your feedback and hope you continue to enjoy your stays with us in the future.

10/10 Excellent

Dario

Business traveller
Old smelly room
Stayed 1 night in Mar 2024
Response from Manager on 4 May,2024
Hello Dario,We apologize if your experience did not meet expectations. Your feedback is valuable for our continuous improvement. Thank you for bringing this to our attention.

2/10 Terrible

Lawrence

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 4 May,2024
Hello Lawrence,We're sorry to hear that your experience did not meet your expectations. Please don't hesitate to contact us directly to discuss any concerns you may have had during your stay. We value your input and would appreciate the opportunity to address any issues you encountered.

10/10 Excellent

Mark, Fairbanks

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would enjoy more variety in the breakfast menu such as several fruits, yogurt, cheese, sausage or other proteins besides hard-boiled eggs. The toaster waffles, toast, cereal and hot drinks were good. I am a little fussy about good coffee, so it could have been better but it was hot and dark.
Stayed 1 night in Mar 2024
Response from Manager on 4 May,2024
Hello Mark,Thank you for sharing your feedback with us. We appreciate your suggestions for our breakfast menu and will consider them for future improvements. We are glad to hear you enjoyed the toaster waffles, toast, cereal, and hot drinks during your stay. We will take note of your comments regarding the coffee to enhance the overall guest experience.

8/10 Good

Julio E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice overall stay. The ‘only’ negative I want to share is the lack of low internet connection. Need to improve this.
Stayed 4 nights in Feb 2024
Response from Manager on 4 May,2024
Hello Julio E,Thank you for sharing your feedback with us. We appreciate your kind words about your stay. We take all guest comments seriously, and we will definitely look into improving our internet connection for future guests to enjoy. Your input is valuable to us in ensuring a better experience for all.

8/10 Good

Fidel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Manager on 4 May,2024
Hello Fidel,We are thrilled to hear that you enjoyed your stay with us! If there is anything else we can do to make your next visit even more memorable, please don't hesitate to let us know. We look forward to welcoming you back soon!

6/10 Okay

Allan

Travelled with partner
Disliked: Cleanliness
The ‘free breakfast’ is nothing to look forward too…especially for $200 a night! No eggs, no gravy, no meat, no potatoes, juice was in-op, … Toast & cereal….probably coffee not sure there!
Stayed 1 night in Mar 2024
Response from Manager on 4 May,2024
Hello Allan,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments and will share them with our team for their review. Should you have any further concerns, feel free to reach out to our management team directly.

8/10 Good

Michael

Travelled with family, Travelled with pets
EVERYTHING WAS BETTER THAN AVERAGE. BUT NOTHING TO KNOCK YOUR SOCKS OFF. IT WAS NICE HAVING MEL'S DINER WITHIN WALKING DISTACE TO GET MEALS.
Stayed 2 nights in Mar 2024
Response from Manager on 4 May,2024
Hello Michael,We are delighted to hear that you had an enjoyable stay with us and found Mel's Diner conveniently located nearby for your meals. Your feedback is truly appreciated as we strive to provide a pleasant experience for all our guests. Thank you for choosing to stay at our hotel.

4/10 Poor

Danay

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bugs in the bed. AC didn’t work properly. No cold at all. Room smells like dust and dirty clothes. Breakfast limited, no enough options.
Stayed 1 night in Mar 2024
Response from Manager on 4 May,2024
Hello Danay,We are sorry to hear about your experience. Your feedback is essential for us to improve our services. We recommend reaching out to our management team directly to discuss your concerns further. Thank you for bringing this to our attention.

6/10 Okay

Norma

Liked: Cleanliness, staff & service
Outdated hotel but clean room. Just average.
Stayed 1 night in Mar 2024
Response from Manager on 4 May,2024
Hello Norma,We appreciate your feedback on our clean rooms. Should you have any further comments or concerns, our management team would be happy to assist. Thank you for choosing to stay with us.

10/10 Excellent

Dory and Humberto

Travelled with family
Liked: Staff & service, property conditions & facilities
Midnight lot of loud noises and screaming male voices walking by the unit. No respect for people in the hotel so I guess there is no security to take care of it. .
Stayed 1 night in Mar 2024
Response from Manager on 4 May,2024
Hello Dory and Humberto,We apologize for any disturbances you may have experienced during your stay. The safety and security of our guests are a top priority, and we encourage all guests to report any disruptions to our management team for prompt investigation. Your feedback is valued as we strive to provide a peaceful environment for all our guests.

4/10 Poor

Beverly

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed here for the pool. The pool was so freezing cold that you couldn’t even put a toe in the water. People blaring music at 2 am. Fire alarms going off. People having a domestic right outside our door. Staff didn’t speak English. Traffic so loud it sounded like they were coming in our room. Gobs of hair in the towels.
Stayed 5 nights in Feb 2024
Response from Manager on 4 May,2024
Hello Beverly,We apologize for the inconvenience you experienced during your stay. We appreciate you sharing your feedback and will address your concerns with the appropriate teams to improve our services. We strive to provide a positive experience for all our guests and regret that we fell short during your visit.

4/10 Poor

Christina

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The sheets were dirty, needed to request new ones. security deposit still hasn’t been returned after 2 weeks.
Stayed 3 nights in Feb 2024
Response from Manager on 4 May,2024
Hello Christina,We apologize for any inconvenience you encountered during your stay. Guest security deposits are typically returned following check-out, but processing times may vary. Your feedback regarding the sheets has been noted for further review. We appreciate your comments and hope to welcome you back in the future.