SureStay Plus Hotel by Best Western Gatlinburg

2.5 star property

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for SureStay Plus Hotel by Best Western Gatlinburg

Desk, laptop workspace, blackout curtains, iron/ironing board
View from room
Exterior
Free daily continental breakfast
Lobby
Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • Parking includedParking includedParking included
  • Business servicesBusiness servicesBusiness services
The price is S$135
Price available on 06/06/2024

Most relevant reviews

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Room options

Standard Room, 2 Queen Beds, Balcony, River View

8.1/10 Very good

Highlights

Balcony
Air conditioning
Heating
Fridge
LED TV
Blackout curtains
Hairdryer
Shower/bath combination
  • River view
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Balcony, River View (with Sofabed)

7.5/10 Good

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Fridge
Dining table
LED TV
Sofa bed - double
  • River view
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Balcony, River View

Highlights

Balcony
Air conditioning
Heating
Fridge
LED TV
Blackout curtains
Hairdryer
Shower/bath combination
  • River view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Balcony

8.9/10 Excellent

Highlights

Balcony
Air conditioning
Heating
Mini-fridge
LED TV
Blackout curtains
Shower/bath combination
Hairdryer
  • River view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Balcony (with Sofabed)

7.3/10 Good

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Mini-fridge
Dining table
LED TV
Sofa bed - double
  • River view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Balcony, River View (with Sofabed)

8.3/10 Very good

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Fridge
Dining table
LED TV
Sofa bed - double
  • River view
  • Sleeps 4
  • 1 King Bed

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Frequently asked questions

Does SureStay Plus Hotel by Best Western Gatlinburg have a pool?

Yes, this property has an outdoor pool. Pool access starts at 8:00 AM.

How much does it cost to stay at SureStay Plus Hotel by Best Western Gatlinburg?

As of 5 Jun,2024, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Gatlinburg on 6 Jun,2024 start from S$135.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Plus Hotel by Best Western Gatlinburg pet-friendly?

No, pets are not allowed at this property.

How much is parking at SureStay Plus Hotel by Best Western Gatlinburg?

Self-parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Gatlinburg?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at SureStay Plus Hotel by Best Western Gatlinburg?

Checkout is at 11 AM.

Where is SureStay Plus Hotel by Best Western Gatlinburg located?

Situated on the riverfront, this hotel is within a 15-minute walk of Gatlinburg Space Needle and SkyPark. Ripley's Aquarium of the Smokies and Ober Gatlinburg Ski Resort and Amusement Park are also within 3 mi (5 km).

SureStay Plus Hotel by Best Western Gatlinburg Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 462 out of 1013 reviews" "
Rating 8 - Good. 295 out of 1013 reviews" "
Rating 6 - Okay. 130 out of 1013 reviews" "
Rating 4 - Poor. 68 out of 1013 reviews" "
Rating 2 - Terrible. 58 out of 1013 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room great river view
Stayed 1 night in Jun 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and water view
Stayed 1 night in Jun 2024

6/10 Okay

Lisa

The property was fine. The balconies could use better cleaning. The room smelled musty but the location was great.
Stayed 4 nights in May 2024

4/10 Poor

Laurie

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Upon check in staff was pleasant enough and facility was ok than the next morning the person in charge of breakfast that was included was quite rude when asked about the pancake maker being out of pancake mix. Elevator broke down the 2nd night at property and had to walk 4 flights of stairs. We were informed it would be fixed in the next hour (which it was 11pm at the time). The next morning we go to check out and find the elevator is still not fixed and we had to take coolers, luggage, and multiple bags down 4 flights of stairs and the staff could care less. The room itself was very nice and the river sounds and view was worth the money. Pool was very small outside but wasn't there to use the pool. Short walk to the town of Gatlinburg and very easy to locate....just needs friendlier staff and working equipment.
Stayed 2 nights in May 2024

10/10 Excellent

Manuela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a great location, walking distance to shops and restaurants. The front desk agent was very pleasant and helpful. The room is absolutely wonderful. It’s modern, clean and the room had a balcony facing a stream. It was very relaxing sitting on the balcony and listening to the soothing sound of the stream. The rate was very reasonable, you definitely get your money’s worth. I will definitely stay here again. Do not hesitate to stay at this location. It’s just perfect.
Stayed 1 night in Jun 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay and the people are very nice and friendly well most definitely go back again 😀
Stayed 3 nights in May 2024

10/10 Excellent

Demin, Suwanee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and new renovations.
Stayed 3 nights in May 2024

10/10 Excellent

Kathryn, Mckinney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved being on the river - very peaceful. Hotel staff was friendly and efficient. We stayed one night. Room was clean, had a fridge and coffee maker which was nice.
Stayed 1 night in May 2024

10/10 Excellent

Angileta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful view! room was extremely clean with comfortable beds! staff so helpful and pleasant, one of the best places i have ever stayed!
Stayed 1 night in May 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased with this place
Stayed 1 night in May 2024