8/10 Good
Alison
27 May,2024
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel itself is fine - only issue is parking. The car park is a dedicated area within the shopping centre car park next door. Entrance to this is a significant distance before you reach the hotel and is easily missed. The instructions provided by the hotel aren’t really helpful and provision of a map would have been of more use.
Secondly, the police close access to the car park about an hour or so before a game at the football stadium next door. Is it really too much for the hotel to notify guests of this? We ended up parking in a rough area over the road and negotiating traffic and football crowds whilst dragging luggage to check in.
There is a bus stop right outside the hotel and a regular service into the city (takes about 10 mins). The hotel provides a free travel pass that can be used on local public transport which is really useful, but you need to ask - we weren’t told about it at check-in.
Alison
Stayed 3 nights in May 2024