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Reviews of Santorini Beach Resort

3.5 out of 5
Santorini Beach Resort
Jl. Trawangan Raya Sunset, Gili Trawangan, West Nusa Tenggara

Reviews

7.6

Good

Rating 10 - Excellent. 8 out of 20 reviews" "
Rating 8 - Good. 5 out of 20 reviews" "
Rating 6 - Okay. 2 out of 20 reviews" "
Rating 4 - Poor. 4 out of 20 reviews" "
Rating 2 - Terrible. 1 out of 20 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very attentive and friendly
Stayed 2 nights in Nov 2023
Response from Santorini Beach Resort on 27 Nov,2023
Hi Ms. Nicole! Thank you so much for choosing to stay at our hotel and for taking the time to share a review, we really appreciate your effort. We look forward to welcoming you back to Santorini Beach Resort .

10/10 Excellent

Youssef

Liked: Amenities
Great place. Great staff.
Stayed 1 night in Sep 2023
Response from Santorini Beach Resort on 23 Oct,2023
Hi Mr. Youssef Thank you so much for choosing to stay at our hotel and for taking the time to share a review. We appreciate your time. Hope to have the pleasure of welcoming you back in the near future. Have a nice day

4/10 Poor

Marilyn

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Santorini Beach Resort on 28 Aug,2023
Hello Marilyn!Thank you for your effort to give us a rating of our resort, we continue to improve our service and facilities to give a best experience to our customer and we look forward to welcoming you in the near future.

2/10 Terrible

Kim

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Did not stay at the villa. Could not get hold of hotels. Com to log a dispute and hence we had lost money spent here. No management of villa available from check in till 4 hours later. Bathrooms smelt terribly bad. Air conditioning not cooling (heat is already unbearable)
Stayed 3 nights in Dec 2019

8/10 Good

Charlotte

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for relaxing holiday.
It was really comfy and good to relax! You can’t hear any sounds from main road or city noise! It’s really good time for relaxing holiday and staff are really kind and gentle when you need help. Nice room and swimming pool. Lent bicycle in hotel to look around the island. Totally satisfied with this hotel!
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
It was a quiet place, with privacy. Nice looking buildings. Staff was very helpful.
Stayed 3 nights in Sep 2019

10/10 Excellent

Thiên huu john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gili T's hidden gem!
Great staff and great stay!!
Stayed 1 night in Jul 2019
Response from Ligandi on 13 Aug,2019
Dear Mr/Ms. Thien, Thank you for sharing your recent experience with our readers. I'm happy to read that you had a wonderful stay as well as you have enjoyed our facilities and the personalized levels of service. We really happy and appreciate your compliment for our staff. Thank you for recommending us to our readers as well as future potential guests, and on behalf of all our staff i look forward to welcoming you back in the future for another memorable stay here at Santorini Beach Resort Gili Trawangan. Sincerely yours, Ligandi Villa Manager

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities
i was excited to stay at santorini resort after i stayed there i was instantly disappointed with how small the room was for the price you pay and i have stayed in privet rooms for far much less and included more amenities with the price than santorini has to offer,as it is hardly a resort nor a place for couples more like a family retreat. upon arriving to our room in 32° weather we were really sweaty and get into our room and it was soo hot as the air con wasnt running. after cooling off with a shower one of the towels looked like it had a fight with a dog it had so many holes in it. the sheets had oil stains on them and the tables stained with coffee marks so we ordered a couple milkshakes to cool off upon arrival they looked and tasted like watered down chocolate sauce even my nieces would decline to drink it.for the price paid for the room youd think bicycles are included but no they where an additional fee. the power kept cutting and the wifi was modrate when it actually worked. every day the toom got cleaned we'd come back to the aircon turned off they must be told by the owners to save on power but when your on an island with temperature of 30° plus youd like to come back to a cool room.in summary if you have extra money lying around then by all means stay there and get woken up to children screaming in the pool and a room unfit to have two people stay in. one good thing about santorini is the hospitality of the staff nothing else comes to mind
Stayed 4 nights in Jun 2019
Response from Ligandi on 13 Jun,2019
Dear Guest, Greetings from Santorini Beach Resort Gili Trawangan. Thank you for sharing your recent experience with our readers. I'm happy to read that our staff really satisfied you and make you enjoy our hospitality. We do apologize for our facility that did not meet your expectation and the air conditioning that did not works perfectly at Santorini Beach Resort. We will take care this issues for not happening again in the future. On behalf of our staff we look forward to welcoming you back in the near future for another memorable stay at Santorini Beach Resort. Sincerely yours, Villa Manager

8/10 Good

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023
Response from Santorini Beach Resort on 9 Oct,2023
Hi Ms. Julie! Thank you so much for choosing to stay at our hotel and for taking the time to share a review We greatly appreciate your time. Hope to have the pleasure of welcoming you back in the near future. Have a nice day .

4/10 Poor

Andréanne

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Not the best…small room, dirty blood stain sheet, found a tick and heard mice at night in the walls
Stayed 4 nights in Sep 2023
Response from Santorini Beach Resort on 22 Sept,2023
Hi Ms. Andreanne! Thank you so much for choosing to stay at our hotel and for taking the time to share a review, we really appreciate your effort. We are continuously enhancing our services and committed improvement initiative for create memorable moments during every stay. We look forward to welcoming you back to Santorini Beach Resort .

8/10 Good

Theodor

Stayed 2 nights in Jun 2023
Response from Santorini Beach Resort on 28 Aug,2023
hello Theodor!Thank you for your effort to give a good rating of our resort, looking forward to your arrival at our resort in the future

4/10 Poor

Verified traveller

Stayed 3 nights in Mar 2020

8/10 Good

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hôtel sur la plage
L'hôtel agréable, pratiquement "sur la plage". Un superbe spot, sur la partie de l'ile où se passe le coucher de soleil ! Personnel très accueillant.
Stayed 1 night in Aug 2019
Response from Ligandi on 4 Sept,2019
Dear Mr/Ms. Stephane, Greetings from Santorini Beach Resort Gili Trawangan by Prasanthi. Thank you for sharing your recent experience with our readers. I'm happy to read that you had a wonderful stay at our resort. Thank you for recommending us to our readers as well as future potential guests, and on behalf of all our staff i look forward to welcoming you back in the future for another memorable stay here at Santorini Beach Resort Gili Trawangan by Prasanthi. Sincerely yours, Villa Manager

10/10 Excellent

Jean christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Génial
Nous sommes allés au santorini car notre précédente reservation avait été annulée. Très bonne surprise car hôtel est magnifique, le cadre aussi. Le personnel très accueillant et il n.y a pas de bruit dérangeant. Nous avons été heureux d’y passer quelques jours.
Stayed 3 nights in Aug 2019
Response from Ligandi on 4 Sept,2019
Dear Mr/Ms. Jean, Greetings from Santorini Beach Resort Gili Trawangan by Prasanthi. Thank you for sharing your recent experience with our readers. I'm happy to read that you had a wonderful stay as well as you have enjoyed our facilities and the personalized levels of service. Thank you for recommending us to our readers as well as future potential guests, and on behalf of all our staff i look forward to welcoming you back in the future for another memorable stay here at Santorini Beach Resort Gili Trawangan by Prasanthi. Sincerely yours, Villa Manager

6/10 Okay

aji.kazuo, 茨城県

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
シャワーのお湯がすぐつめたくなる。 交通手段がお馬さんタクシー料金たかい。 朝飯１５００００ルピア」高い
Stayed 3 nights in Jun 2019

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from Ligandi on 6 May,2019
Dear Ms. Cecilia, Thank you for your review for Santorini Beach Resort by Prasanthi. We happy for your best review for us. Thank you for your kind attention and we are looking forward to your next stay with us. Best Regrads, Santorini Beach Resort by Prasanthi

8/10 Good

Marcus Adrian

Liked: Cleanliness, room comfort
Gili T - Santorini
Svært dårlig engelsk og mat. Kjøkkenet brukte ekstremt lang tid på å tilberede under-middels mat. Kun én sykkel er tiltenkt et dobbeltrom(???), ligger veldig langt vekk fra «sentrum». «De» heter han som kunne engelsk, han var topp. Ellers, veldig fint hotell. Bra rom.
Stayed 2 nights in Mar 2019
Response from Ligandi on 22 Mar,2019
Dear Mr. Marcus, Greetings from Santorini Resort Gili Trawangan Thank you for sharing your recent experience with our readers. We do apologize if some of our services did not meet your statisfication during your stay regarding our location and breakfast that come really late at Santorini Beach Resort. We will try our best to improve the quality of our service. If you plan to stay with us again, please contact us directly so we can arrange a much better experiance of stay on your next visit, and on behalf of our staff we look forward to welcoming you back in the near future for another memorable stay here at Santorini Beach Resort. Kind Regards, Villa Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at Santorini Beach Resort on Gili T. We were greeted with fresh juice by the friendly staff when we arrived and our room was ready before check in time. The property and our room were spotless and the AC and Wifi were working perfectly. Special mention to D, a staff member, who went above and beyond the call of duty to make our stay the best it could possibly be. Highly recommended!
Stayed 3 nights in Mar 2019
Response from Ligandi on 12 Mar,2019
Thank you for sharing your recent experience with our readers. I'm happy to read that you had a wonderful stay as well as you have enjoyed our facilities and the personalized levels of service. We really happy that you enjoy our facilities of room and our staff at Santorini Beach Resort Gili Trawangan, and we really appreciate your compliment for our staff aand our resort. Thank you for recommending us to our readers as well as future potential guests, and on behalf of all our staff i look forward to welcoming you back in the future for another memorable stay here at Santorini Beach Resort Gili Trawangan. Sincerely yours, Ligandi Villa Manager

10/10 Excellent

Inka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viihtyisä hotelli rannan tuntumassa
Hotelli on ihan rannan tuntumassa. Hotellilta sai pyörät lainaan ja liikkuminen paikasta toiseen oli helppoa. Henkilökunta oli todella ystävällistä ja auttoivat mielellään mikäli meillä oli kysyttävää. Hotelli on siisti ja kaunis, viihdyimme hyvin.
Stayed 1 night in Feb 2019
Response from Ligandi on 3 Mar,2019
Dear Ms. Viihtyisa, Thank you for sharing your recent experience with our readers. I'm happy to read that you had a wonderful stay as well as you have enjoyed our facilities and the personalized levels of serivice. We really happy that you enjoy our facilities of room and service at Santorini Beach Resort Gili Trawangan, and we really appreciate your compliment for our staff. Thank you for recommending us to our readers as well as future potential guests, and on behalf of all our staff i look forward to welcoming you back in the future for another memorable stay here at Santorini Beach Resort Gili Trawangan. Sincerely yours, Ligandi Villa Manager