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Reviews of Best Western Glasgow Hotel

3 out of 5
Best Western Glasgow Hotel
931 Sauchiehill Street, West End, Glasgow, Scotland

Reviews

7.4

Good

Rating 10 - Excellent. 219 out of 795 reviews" "
Rating 8 - Good. 273 out of 795 reviews" "
Rating 6 - Okay. 175 out of 795 reviews" "
Rating 4 - Poor. 73 out of 795 reviews" "
Rating 2 - Terrible. 55 out of 795 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Camila

Travelled with pets, Travelled with partner
Liked: Staff & service
Good service from everyone at the reception
Stayed 1 night in May 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in May 2024

6/10 Okay

Marie Kristina

Stayed 2 nights in May 2024

8/10 Good

David, New Bedford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They do have a full service restaurant, and I'm sure room service. Spido {sp} as morning maitre d' is very pleasant and accommodating. However mgmt decision to put signs in rooms, indicating a £30 fine for bringing food into the room, seems counter productive to hospitality, and of letting the guests nest.
Stayed 1 night in Apr 2024

10/10 Excellent

John

Business traveller
Not a lot of parking
Stayed 2 nights in Apr 2024

8/10 Good

Samantha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Friendly service. Clean and good location
Stayed 1 night in May 2024

6/10 Okay

Natasha

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Parking was pretty dire and the surrounding area was questionable. Although public transport wise there was easy access to town but I had a disabled child so no use that way. Not allowed even the basics into your room food wise but menu in restraint was very limited. The deposit was a bit ridiculous considering the room wasn’t immaculate and the bathroom wasn’t in great condition. Was nice enough, staff are so lovely but overall not worth the money. Iv had cheaper hotels with more guest friendly pleasant and relaxed accommodation
Stayed 2 nights in Apr 2024

6/10 Okay

Colin

Travelled with family
Average property
Stayed 1 night in Mar 2024

8/10 Good

Duncan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was perfect for us attending the OVO for a concert about 12 mins walk plenty of bars nearby however the food was also good in the hotel. No complaints
Stayed 1 night in Mar 2024

6/10 Okay

Hellen

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Val

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel handy for town
We enjoyed our stay very much. Spotlessly clean room, receptionist was lovely very helpful, not a complaint but breakfast was a bit of a footer as it was served in the bar area but all the cereals cutlery and tea machine were not in one place. Other than that great we will be back as it is so handy for the city centre bus just outside.
Stayed 1 night in Feb 2024

4/10 Poor

Lisa

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

George

Stayed 1 night in Feb 2024

2/10 Terrible

Walter

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Anne

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Sindhu

Disliked: Staff & service
Stayed 1 night in Dec 2023

4/10 Poor

Kelly

Travelled with family
Disliked: Property conditions & facilities
Freezing
The room was really dated and really cold. We checked out a day early because it made us feel ill from being so cold
Stayed 3 nights in Jan 2024
Response from Artie on 9 Jan,2024
Dear Kelly,We appreciate you taking the time to leave a review and provide us with some feedback. I am sorry there were issues with your stay, we are always happy to help and offer alternatives if guests come to us with any queries during their stay.Kind Regards,Devoncove Hotel.

10/10 Excellent

Jack

Stayed 1 night in Dec 2023
Response from Artie on 6 Jan,2024
Dear Jack,Thank you so much for rating our hotel so well! And we hope to see you again in the future!Kind Regards,Devoncove Hotel.

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Artie on 6 Jan,2024
Dear Deborah,Thank you so much for giving us such a high rating! We hope to see you again in the future!Kind regards,Devoncove Hotel.

6/10 Okay

Mrs Wendy A

Travelled with group
Liked: Property conditions & facilities, room comfort
Friendly staff comfortable room
Stayed 1 night in Dec 2023
Response from Artie on 6 Jan,2024
Thank you so much for your review Mrs Wendy and we hope to see you back in the future.Kind regards,Devoncove Hotel.

10/10 Excellent

keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay in Glasgow
The room was clean tidy and roomy
Stayed 4 nights in Dec 2023
Response from Artie on 6 Jan,2024
Dear Keith,Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.Kind regards,Devoncove Hotel

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, great location for the Hydro. Room a bit chilly when they turn the heating off.....
Stayed 1 night in Dec 2023

10/10 Excellent

keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City centre
Stayed 4 nights in Nov 2023

8/10 Good

Roy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and comfortable stay.. It was central for what we required ..
Stayed 2 nights in Nov 2023

10/10 Excellent

Sam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Vicky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very costs effective hotel and great location - parking was restritced which was an issue and the rooms despite being very clean were very dark - staff were excellent
Stayed 1 night in Nov 2023
Response from Artie on 6 Jan,2024
Dear Vicky,Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay, and we really appreciate your feedback as we’re always looking for ways to improve. We hope you chose to stay with us again in the future!Kind regards,Devoncove Hotel

10/10 Excellent

Jean

Stayed 1 night in Nov 2023

8/10 Good

Victoria

Stayed 1 night in Nov 2023

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only fault i could find was the small car park,but loads of parking around the hotel.
Stayed 3 nights in Nov 2023
Response from Artie on 6 Jan,2024
Dear Colin,Thank you for taking the time to give us an excellent review! Unfortunately our car park is first come first serve so we cannot allocate more spaces than already provided but there is on street parking available as well. We hope to see you back in the future!Kind Regards,Devoncove Hotel.

6/10 Okay

Narendra

Stayed 2 nights in Nov 2023

10/10 Excellent

Jayne

Stayed 1 night in Nov 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

yongwang

Liked: Cleanliness, staff & service, property conditions & facilities
food is delicious
Stayed 1 night in Oct 2023

10/10 Excellent

Lily

Stayed 1 night in Oct 2023

10/10 Excellent

Louise

Stayed 1 night in Oct 2023

8/10 Good

James

Stayed 1 night in Oct 2023

10/10 Excellent

Julie-anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely hotel and staff were great.
Stayed 1 night in Oct 2023

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Wayne

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Never Stay
You have to pay £100 deposit just in case you trash the already trashed room! They also demand a copy of your passport- breakfast is the worse experience I have ever sat through! Please let me save you the pain! Awful hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Jill

Stayed 1 night in Oct 2023

8/10 Good

Helena

Stayed 1 night in Oct 2023

2/10 Terrible

Aijaz

Business traveller
Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Emma

Stayed 1 night in Sep 2023

10/10 Excellent

Kathryn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glasgow weekend
Great location with parking. Hotel team very good
Stayed 1 night in Sep 2023

4/10 Poor

Martin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bed in the room with old spring mattress. Very uncomfortable and noisy. Hotel put £100 hold on my credit card for any damage. Had to inspect room like hawk, found a hot iron imprint on the carpet. Trip back to reception with a photo. Was told that they knew about it. Really do not need this. Do not recommend.
Stayed 1 night in Sep 2023

6/10 Okay

Robert

Business traveller
Liked: Staff & service
Bed for the night
Bed for the night!
Stayed 1 night in Sep 2023

10/10 Excellent

ADAM

Stayed 1 night in Sep 2023

6/10 Okay

Robin

The hotel was fine. We didn't go down for breakfast shop I don't know anything about the food. The worst thing was not having internet - not sure if it was just our room or everyone, but the signal was VERY weak and it cut out completely every couple of minutes. I finally went to a coffeeshop with wifi to get my business done.
Stayed 3 nights in Sep 2023