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Reviews of Millennium Hotel Glasgow

4 out of 5
Millennium Hotel Glasgow
40 George Square, Glasgow, Scotland

Reviews

7.8

Good

Rating 10 - Excellent. 349 out of 1000 reviews" "
Rating 8 - Good. 336 out of 1000 reviews" "
Rating 6 - Okay. 165 out of 1000 reviews" "
Rating 4 - Poor. 95 out of 1000 reviews" "
Rating 2 - Terrible. 55 out of 1000 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Shane

Disliked: Cleanliness, staff & service
Stayed 3 nights in May 2024
Response from . on 18 May,2024
Thank you for submitting a star rating.If there is any aspect of your stay that you would like to discuss with us, please contact the hotel directly and ask to speak with one of our Duty Managers.RegardsDonna MorrisonFront of House Manager

6/10 Okay

Malcolm

There are better places to stay nearby and the breakfast is too expensive.
Stayed 1 night in May 2024
Response from . on 18 May,2024
Thank you for submitting a star rating and feedback.Sorry to hear that on this occasion that we didn't meet your expectations.RegardsDonna MorrisonFront of House Manager

8/10 Good

Kenneth, Monte Sereno

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from . on 10 May,2024
Thank you for your star rating.Hope to welcome you back soon!RegardsDonna MorrisonFront of House Manager

10/10 Excellent

ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is located right next door to the train station. Very convenient location. Easy to walk to shopping and restaurants. Friendly staff. Has a great bar with seating overlooking George Square.
Stayed 1 night in Apr 2024
Response from . on 10 May,2024
Thank you for your star rating and feedback.Hope to welcome you back soon!RegardsDonna MorrisonFront of House Manager

8/10 Good

rose

Travelled with family
Convenient being in the city center
Stayed 1 night in Apr 2024
Response from . on 3 May,2024
Thank you for your 4 star rating and feedback.Hope to welcome you back soon!RegardsDonna MorrisonFront of House Manager

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location right on George's square. I had 2 different rooms, one small with single bed. It was okay tho dated. The second room was roomy with queen bed. Hair dryer, floor fan, iron & ironing board provided as well as a safe in the closet easily accessible.
Stayed 1 night in Apr 2024
Response from . on 10 May,2024
Thank you for your star rating and feedback.Hope to welcome you back soon!RegardsDonna MorrisonFront of House Manager

10/10 Excellent

McCartney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very big rooms and nice staff
Stayed 1 night in Apr 2024
Response from . on 3 May,2024
Thank you for your 5 star rating and feedback.Hope to welcome you back soon!RegardsDonna MorrisonFront of House Manager

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location. Close to train station and overlooks George Square. Lovely spacious bedroom. Has a nice grandeur about it unlike some of the modern hotels.
Stayed 1 night in Apr 2024
Response from Michael on 28 Apr,2024
Good morning Patricia,Thank you for taking the time to give us your feedback. We look forward to welcoming you back in the future.RegardsMichael JohannesenHousekeeping Manager

10/10 Excellent

maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property in excellent location handy for everything Taxis available 24/7
Stayed 3 nights in Apr 2024
Response from , on 17 Apr,2024
Thank you for your 5 star review and feedback.Hope to welcome you back soon!RegardsDonna MorrisonFront of House Manager

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was HUGE in comparison to most we have stayed in while in Europe. Could use a little updating, but clean and perfect for our quick stay. Great location (adjacent to) to the train station, and a few fun pubs on the square. Also close to get to bus that takes you directly to the airport.
Stayed 1 night in Apr 2024
Response from . on 17 Apr,2024
Thank you for your feedback.Hope to welcome you back soon!RegardsDonna MorrisonFront of House Manager

10/10 Excellent

Rhona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a basic room at a good price for overnight in Glasgow. Bed was very comfortable and bathroom towels lovely and fluffy. Room a bit tired but ok. Didn’t eat in hotel but had drink in bar. A bit of background music in this area would have been nice. Staff at check in/check out very friendly as was the lady serving in bar. Location for us was excellent and right beside Queen Street Station.
Stayed 1 night in Apr 2024
Response from . on 17 Apr,2024
Thank you for your feedback.Hope to welcome you back soon!RegardsDonna MorrisonFront of House Manager

10/10 Excellent

Yvonne

Liked: Cleanliness
Fantastic
Stayed 1 night in Apr 2024
Response from , on 10 Apr,2024
Thank you for your 5 star rating.Hope to welcome you back soon!RegardsDonna MorrisonFront of House Manager

8/10 Good

johann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the shopping areas , bus stop and amenities. Clean ,spacious rooms and large bathroom. Staff were friendly.
Stayed 2 nights in Mar 2024
Response from Michael on 5 Apr,2024
Good evening Johann,Thank you for taking the time to give us your feedback. We look forward to welcoming you back in the near future.RegardsMichael JohannesenHousekeeping Manager

10/10 Excellent

Lord Philip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel with some character - lovely staircase and corridors - and with some rooms overlooking St George's Square. I enjoyed being able to sit in the dining room for breakfast looking out on the Square.
Stayed 2 nights in Mar 2024
Response from Michael on 29 Mar,2024
Good morning Lord Philip,Thank you for taking the time to give us your feedback. We look forward to welcoming you back in the future.RegardsMichael JohannesenHousekeeping Manager

10/10 Excellent

HOI KIU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Michael on 30 Mar,2024
Good morning Hoi Kiu,Thank you for taking the time to give us your 5 star rating. We look forward to welcoming you back in the near future.RegardsMichael JohannesenHousekeeping Manager

10/10 Excellent

Nicola

Stayed 1 night in Mar 2024
Response from . on 17 Apr,2024
Thank you for your 5 star review.Hope to welcome you back soon!RegardsDonna MorrisonFront of House Manager

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, very helpful, the girl in the dining room was on her own dealing with breakfast time she was so cheerful and very helpful and polite. Overall enjoyment stay.
Stayed 1 night in Mar 2024
Response from Michael on 19 Mar,2024
Good morning Grace,Thank you for taking the time to give us your feedback. We look forward to welcoming you back in the future.RegardsMichael JohannesenHousekeeping Manager

8/10 Good

Elaine

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff were very helpful
Stayed 3 nights in Mar 2024
Response from . on 17 Mar,2024
Thank you for review.Hope to welcome you back soon!RegardsDonna MorrisonFront of House Manager

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely central iconic hotel with great views of George Square. Excellent very large and spacious comfortable rooms.
Stayed 2 nights in Mar 2024
Response from . on 11 Mar,2024
Thank you for your 5 star review and lovely comments.Hope to welcome you back soon!RegardsDonna MorrisonFront of House Manager

10/10 Excellent

Brian

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great situation. Got upgraded to a nice suite. Great really
Stayed 1 night in Mar 2024
Response from . on 9 Mar,2024
Thank you for your 5 Star review.Hope to welcome you back soon!RegardsDonna MorrisonFront of House Manager

8/10 Good

Geoff

Stayed 1 night in Mar 2024
Response from Michael on 23 Mar,2024
Good morning Geoff,Thank you for taking the time to give us your 4 star rating. We look forward to welcoming you back in the future.RegardsMichael JohannesenHousekeeping Manager

8/10 Good

Darin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Feb 2024
Response from . on 9 Mar,2024
Thank you for your 4 Star review.Hope to welcome you back soon!RegardsDonna MorrisonFront of House Manager

10/10 Excellent

Jane

Stayed 2 nights in Feb 2024
Response from Michael on 21 Feb,2024
Good evening Jane,Thank you for taking the time to give us your 5 star rating. We look forward to welcoming you back in the future.RegardsMichael JohannesenHousekeeping Manager

10/10 Excellent

Daniela, Cambridge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above and beyond attitude and effort of all staff members to make the guests feel welcome and properly looked after. The hotel is located perfectly amongst shopping and dining areas and places competing with each other to offer better goods and services. Transport to and from the hotel is faultless - there are train, bus and taxi connections literally at the doorstep. The rooms are charming, very clean and very comfortable. An absolute pleasure to stay at this hotel and without any doubt worth coming back to.
Stayed 1 night in Feb 2024
Response from . on 23 Feb,2024
Thank you for your 5 star rating and lovely comments.Delighted to hear you enjoyed your stay with us and hope to welcome you again soon!Kind RegardsDonna MorrisonFront of House Manager

10/10 Excellent

Ann

Stayed 1 night in Feb 2024
Response from Michael on 23 Mar,2024
Good morning Ann,Thank you for taking the time to give us your 5 star rating. We look forward to welcoming you back in the future.RegardsMichael JohannesenHousekeeping Manager

8/10 Good

Pamela

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024
Response from Michael on 18 Feb,2024
Good morning Pamela,Thank you for taking the time to give us your 4 star rating. We look forward to welcoming you back in the future. RegardsMichael JohannesenHousekeeping Manager

8/10 Good

Ian

Stayed 1 night in Feb 2024
Response from Michael on 18 Feb,2024
Good morning Ian,Thank you for taking the time to give us your 4 star rating. We look forward to welcoming you back in the future.RegardsMichael JohannesenHousekeeping Manager

10/10 Excellent

Catherine

Stayed 1 night in Feb 2024
Response from Michael on 18 Feb,2024
Good morning Catherine,Thank you for taking the time to give us your 5 star rating. We look forward to welcoming you back in the future.RegardsMichael JohannesenHousekeeping Manager

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Millenium hotel Glasgow
Stayed 1 night in Feb 2024
Response from Michael on 18 Feb,2024
Good morning William,Thank you for taking the time to give us your 4 star rating. We look forward to welcoming you back in the future.RegardsMichael JohannesenHousekeeping Manager

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Michael on 18 Feb,2024
Good morning David,Thank you for taking the time to give us your 5 star rating. We look forward to welcoming you back in the future.RegardsMichael JohannesenHousekeeping Manager

4/10 Poor

Stephanie

Stayed 1 night in Feb 2024
Response from Michael on 18 Feb,2024
Good morning Stephanie,Thank you for taking the time to give us your 2 star rating. If you wish to discuss your stay further then please do not hesitate in contacting the hotel directly and speaking to the duty manager.RegardsMichael JohannesenHousekeeping Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Michael on 18 Feb,2024
Good morning Traveler,Thank you for taking the time to give us your 5 star rating. We look forward to welcoming you back in the future.RegardsMichael JohannesenHousekeeping Manager

6/10 Okay

Heather

Stayed 1 night in Feb 2024
Response from Michael on 18 Feb,2024
Good morning Heather,Thank you for taking the time to give us your 3 star rating. We look forward to welcoming you back in the future.RegardsMichael JohannesenHousekeeping Manager

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older style but staff and location make up for it
This hotel gets a bad rep but we had a really good stay. Hotel was once the grand dame of Glasgow hotels and I stayed there on many occasions over the years. Unfortunately hotel has been supersede by new more modern establishments. Millenium hotels have also underfunded this hotel so they need to either sell up,or pour some money it. Rooms are larger than expected, spotlessly clean and well equipped but the public spaces are sad and empty. Seems to also be short staffed. Housekeeping doing a fantastic job with spotless rooms and reception were lovely. Well,done to the team
Stayed 3 nights in Jan 2024
Response from Michael on 4 Feb,2024
Good afternoon Andrew,Thank you for taking the time to give us your feedback. I will pass on your kind comments to the team and we look forward to welcoming you back in the future.RegardsMichael JohannesenHousekeeping Manager

6/10 Okay

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel pity about Breakfast
Lovely hotel great location pity only one lift was working and reception didn’t have me booked in for breakfast despite the fact that my booking showed it. Breakfast was a disaster due to the fact that it was stone cold I told the waiter that even the plate was stone cold but he didn’t offer to change it.
Stayed 1 night in Jan 2024
Response from Mairi on 2 Feb,2024
Hi Wendy, We appreciate you taking the time to leave a review. We’re sorry that your stay did not meet your expectations, I have passed on your feedback to the relevant departments. If you would like to discuss anything further with us, please do not hesitate to contact the hotel directly. Kind regards, Mairi McKayAssistant Front Office Manager

6/10 Okay

KRZYSZTOF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in the City Centre
Hotel is very close to the Queen train station and is located in the City Centre of Glasgow. I would say is a 3 star and not 4 star hotel. Prons: City centre Different size of pillows to suits your need Cons: My room was located very close to train station so I could hear the train announcements. Loud bang noise from electric radiator every now and then. Very loud AC while working, no way you can sleep with the AC on. Cracks and mould in the bathroom. Breakfast: basic but you can have your full. English breakfast on request.
Stayed 1 night in Jan 2024

10/10 Excellent

John

Stayed 3 nights in Jan 2024
Response from Mark Steel on 27 Jan,2024
Thank you for your review. We hope to see you again.Kind regards,Mark SteelAssistant Front Office Manager

6/10 Okay

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shortest stay ever
Checked in and out again 30 munutes later ad my friends were in Edinburgh not Glasgow ! Costly 30 minutes !
Stayed 1 night in Jan 2024
Response from Mairi on 3 Feb,2024
Hi Steven, We're sorry you didn't get to stay in the hotel. We hope to be able to welcome you back in the future. Kind regards, Mairi McKayAssistant Front Office Manager

8/10 Good

Leslie

Stayed 1 night in Jan 2024
Response from Mark Steel on 20 Jan,2024
Thank you for your feedback. We hope to welcome you again.Mark SteelAssistant Front Office Manager

8/10 Good

David

Liked: Staff & service
Disliked: Property conditions & facilities
Fading gem
Very central hotel by George Square in Glasgow. Grand building but needs a face lift. Carpets worn and decor shabby. Lovely staff. Rooms big and spacious, bathroom in my from was bigger than some hotel rooms! But again had a very run down look with stains on carpet, setting and walls. This hotel needs some investment!
Stayed 1 night in Jan 2024
Response from Michael on 14 Jan,2024
Good morning David,Thank you for taking the time to give us your feedback and we do take this onboard. I will pass on these comments to our General Manager and we hope to welcome you back in the future.RegardsMichael JohannesenHousekeeping Manager

6/10 Okay

Steven

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Michael on 14 Jan,2024
Good morning Steven,Thank you for giving us your 3 star rating. We look forward to welcoming you back in the future.RegardsMichael JohannesenHousekeeping Manager

10/10 Excellent

kirsty

Stayed 1 night in Jan 2024
Response from Michael on 14 Jan,2024
Good morning Kirsty,Thank you for taking the time to give us your 5 star rating. We look forward to welcoming you back in the future.RegardsMichael JohannesenHousekeeping Manager

8/10 Good

Hayden

Stayed 2 nights in Dec 2023
Response from Mark Steel on 27 Jan,2024
Thank you for your review. We hope to see you again.Kind regards,Mark SteelAssistant Front Office Manager

8/10 Good

Claire

Stayed 2 nights in Jan 2024
Response from Michael on 14 Jan,2024
Good morning Claire,Thank you for taking the time to give us your 4 star rating. We hope to welcome you back in the future.RegardsMichael JohannesenHousekeeping Manager

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are great very helpful
Stayed 3 nights in Dec 2023
Response from Gary on 12 Jan,2024
Thank you for your feedback.We look forward to welcoming you back in the future.RegardsGary NicholNight Manager

8/10 Good

Catherine

Liked: Property conditions & facilities
Staff were very welcoming and still very pleasant on New Years morning lovely Breakfast hosted and presented to us by a very efficient and upbeat gentleman 😁
Stayed 1 night in Dec 2023
Response from Gary on 31 Jan,2024
Thank you for your response.We hope to see you again soon.Kind RegardsGary NicholNight Manager

2/10 Terrible

Hannah

Stayed 1 night in Dec 2023
Response from Mark Steel on 27 Jan,2024
Thank you for your feedback. We are sorry we didn't meet your expectations. If you would like to discuss your stay further, please do not hesitate to contact the hotel directly and ask to speak with the duty manager.Kind regards,Mark SteelAssistant Front Office Manager

8/10 Good

Stephen

Stayed 1 night in Dec 2023
Response from . on 19 Jan,2024
Thank you for your star rating.Hope to welcome you back soon!RegardsDonna MorrisonFront of House Manager

10/10 Excellent

Paul

Stayed 2 nights in Dec 2023
Response from Michael on 14 Jan,2024
Good morning Paul,Thank you for taking the time to give us your 5 star rating. We look forward to welcoming you back in the future.RegardsMichael JohannesenHousekeeping Manager

4/10 Poor

elaine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
disapointing
Dated rooms unsafe electrical use of extension cables for heating and a broken plug being used. no bathrobes as described and toilet has had damp issues and not nice. short on staff and a wait both at reception and dinning are
Stayed 1 night in Dec 2023
Response from Michael on 14 Jan,2024
Good morning Elaine,Thank you for taking the time to give us your feedback. I amn sorry to hear of the issues you had during your stay and i will have these investigated. If you wish to discuss these further then please contact the hotel directly and speak to the duty manager.RegardsMichael JohannesenHousekeeping Manager