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Reviews of Parklands Hotel & Country Club

4 out of 5
Parklands Hotel & Country Club
196 Ayr Road, Crookfur Park, Newton Mearns, Glasgow, Scotland

Reviews

9.4

Exceptional

Rating 10 - Excellent. 579 out of 758 reviews" "
Rating 8 - Good. 128 out of 758 reviews" "
Rating 6 - Okay. 23 out of 758 reviews" "
Rating 4 - Poor. 17 out of 758 reviews" "
Rating 2 - Terrible. 11 out of 758 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always excellent
Stayed 2 nights in May 2024
Response from Emma on 24 May,2024
Dear Chris,Thank you for taking the time to leave us a great review, we hope to see you again soon.

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and good food
Stayed 1 night in Mar 2024
Response from DJ on 14 May,2024
Dear Lawrence,Thank you for taking the time to leave a review. Thank you for your wonderful score. We are very happy to see that you enjoyed your stay with us. We look forward to welcoming you back again soon.

10/10 Excellent

Chris

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always excellent
Stayed 1 night in May 2024
Response from Gil on 9 May,2024
Hi Chris,Thank you once again for the excellent score and comments. We look forward to seeing you again soon.

10/10 Excellent

Lawrence

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, food good, friendly staff
Stayed 2 nights in Apr 2024
Response from susan on 7 May,2024
Hi, Thank you so much for the fantastic score. We hope to welcome you back again in the near future. Regards Susan, Front Desk

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size room and clean Pool and suna where fine and the food was tasty Happily stay here again
Stayed 1 night in Apr 2024
Response from Gil on 5 May,2024
Dear Gary,Many thanks for the lovely review and high score. It's great to know that you enjoyed your stay and we look forward to welcoming you back in the future.

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with good amenities and very clean
Stayed 1 night in Apr 2024
Response from Emma on 21 Apr,2024
Dear Mary,Thank you for taking the time to leave a review and we are pleased to hear you enjoyed your stay. We hope to welcome you back in the future.

10/10 Excellent

Maria

Travelled with group
Beautiful hotel, totally enjoyed the premisses and the people were lovely to deal with!
Stayed 1 night in Apr 2024
Response from Gil on 19 Apr,2024
Dear Maria,Thank you for taking the time to review your stay with us and for the very kind comments. We hope you will return in the future.

8/10 Good

Christiane, North Bend

Stayed 2 nights in Apr 2024
Response from DJ on 7 May,2024
Dear Christiane,Thank you for taking the time to leave a review. We are happy to see that you enjoyed your stay with us. Thank you for your score. We hope to welcome you back again in the future.

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms very spacious and nicely decorated. Breakfast was presented very well and very enjoyable
Stayed 1 night in Apr 2024
Response from DJ on 14 Apr,2024
Dear Roy,Thank you for taking the time to leave a review. We are very happy to see that you enjoyed your stay with us. We hope to welcome you back again in the future.

8/10 Good

Phillip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were great, great space, loved the bathrooms massive bath / shower. Bed was too soft for me and duvet was too heavy and thick my sleep wasnt great but thats just me
Stayed 1 night in Apr 2024
Response from DJ on 10 Apr,2024
Dear Phillip,Thank you for taking the time to leave a review, we appreciate all feedback. Sorry to hear that the bed was not suited to your comfort, these thing are a personal thing. We are happy to see that you have enjoyed your stay overall and hope that the bed comfort does not deter you from booking again in the future.

10/10 Excellent

K

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great the only issue i had was with the jacuzzi , it didnt heat
Stayed 1 night in Apr 2024
Response from Front Desk on 4 Apr,2024
Dear K, I am very surprised to hear that you had issues with our jacuzzi, had you mentioned it to our receptionist as it could have got solved for you. We hope to hear from you soon.

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always excellent
Stayed 2 nights in Mar 2024
Response from Angela on 15 Mar,2024
Dear Chris, Thank you for taking the time to leave a review and thank for your great score. We are happy to see you enjoyed your stay with us. We hope to welcome you back again in the future. Kind regards,Angela

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing - when in the area again would certainly rebook
Stayed 1 night in Mar 2024
Response from Dilafruz. on 6 Mar,2024
Dear Jack, thank you for your kind review. We are so happy you enjoyed your stay with us, we look forward to welcoming you back again.

10/10 Excellent

Chris

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent - as always
Stayed 1 night in Feb 2024
Response from Gil on 1 Mar,2024
Dear Chris,Thank you once again for the excellent score. We look forward to seeing you again soon.

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bliss!
Our happy place :)
Stayed 1 night in Feb 2024
Response from DJ on 27 Feb,2024
Dear Barry,Thank you for your amazing and and kind words. We are very happy to see you enjoyed your stay with us. We hope to welcome you back again in the future.

8/10 Good

Samia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
A great stay, lovely big rooms and the showers in them were excellent. Highly recommend the afternoon tea in the restaurant and the breakfast was very tasty. Pool facilities/jacuzzi looks impressive and the jacuzzi was lovely but overall perhaps a bit run down, a lot of things were out of order and just looking a bit tired.
Stayed 1 night in Feb 2024
Response from Dilafruz, Front Desk Team on 25 Feb,2024
Dear Samia, Thank you for taking the time to review your stay with us. I am pleased that you really enjoyed your visit and we look forward to welcoming you back in the future .The other comments will be passed on to senior management for their information.

10/10 Excellent

Michael

Stayed 1 night in Feb 2024
Response from Gil on 26 Feb,2024
Dear Michael,Thank you for taking the time to review your stay with us and for the excellent score. It looks like you enjoyed your stay so we look forward to welcoming you back in the future.

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from DJ on 24 Feb,2024
Dear Simone,Thank you for score. We are happy to see that you enjoyed your stay with us. We hope to welcome you back again in the future.

10/10 Excellent

Chris

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consistently excellent
Stayed 2 nights in Feb 2024
Response from DJ on 22 Feb,2024
Dear Chris,Thank you for your wonderful review. We appreciate the feedback. We thank you for your continued custom. We look forward to welcoming you back again to the hotel.

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good
Stayed 1 night in Feb 2024
Response from Gil on 17 Feb,2024
Dear Andrew,Thank you for taking the time to review your stay with us. We look forward to welcoming you back in the future.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing stay,the spa is top notch 👌
Stayed 2 nights in Feb 2024
Response from Gil on 17 Feb,2024
Dear Paul,Thank you for taking the time to review your stay with us and we are really pleased that you enjoyed our spa facilities. We look forward to welcoming you back in the future.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from DJ on 14 Feb,2024
Dear Stephanie,Thank you for leaving a review. Thank you for your fabulous. We are very happy to see that you enjoyed your stay with us. We hope to welcome you back again in the future.

10/10 Excellent

Chris

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Always a great place to stay
Stayed 2 nights in Jan 2024
Response from DJ on 6 Feb,2024
Dear Chris,Thank you for continued custom. We look forward to welcoming you back again in the future.

10/10 Excellent

Danielle

Stayed 1 night in Feb 2024
Response from DJ on 6 Feb,2024
Dear Danielle,Thank you for your amazing score. We are very happy to see that you enjoyed your stay with us. We hope to welcome you back again in the future.

10/10 Excellent

Scott

Stayed 9 nights in Jan 2024
Response from Kind regards on 30 Jan,2024
Hi Scott, Thanks for your amazing score i'm glad you enjoyed your stay with us and we hope to see you back in the future.

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Front Desk on 27 Jan,2024
Hi Jacqueline, Thanks for your amazing score i'm glad you enjoyed your stay with us and we hope to see you back in the future to stay at Parklands.Kind regards

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything to a very high standard as usual
Stayed 1 night in Jan 2024
Response from DJ on 26 Jan,2024
Dear Paul,Thank you for taking the time to leave a review. We are very happy to see that you enjoy your stay with us. We hope to welcome you back again in the future.

6/10 Okay

Laura

Stayed 1 night in Jan 2024
Response from DJ on 26 Jan,2024
Dear Laura,Thank you for taking the time to leave a review. Thank you for your score. We hope to welcome you back again in the future, where hopefully we can gain a higher score from you.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Charlie on 12 Jan,2024
Dear Paul, Thank you for your amazing score. We are happy to see that you enjoyed your stay with us. We hope to welcome you back in the future.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Jan 2024
Response from DJ on 9 Jan,2024
Dear James,Thank you for your amazing score. We are happy to see that you enjoyed your stay with us. We hope to welcome you back again in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Lovely stay at the Parklands. Room and bathroom looked and felt clean. Did notice a small dirty brown mark on one of the towels in the bathroom, wasn’t a big issue, we just used that towel on the floor for our feet instead. Staff were very friendly. The green fire exit light/spotlight in the room above the door was very annoying however. It kept the room alight when all the nights were off so the room was never properly dark, just a little annoyance for trying to fall asleep! Overall, it was a brilliant stay and we will definitely be back ☺️
Stayed 1 night in Jan 2024
Response from DJ on 9 Jan,2024
Dear Guest,Thank you for taking the time to leave a review. Thank you for your score and comments. Unfortunately, the green fire light is a safety requirement by Building Standards, however, I am happy to see that you enjoyed your stay overall and this has not deterred you from returning in the future. We look forward to welcoming you back to the hotel.

8/10 Good

Derek

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay
Stayed whilst visiting family locally. Nice big rooms and bathroom also.
Stayed 1 night in Dec 2023
Response from DJ on 26 Dec,2023
Dear Derek,Thank you for taking the time to leave a review. We are glad to see that you enjoyed your stay overall. We hope to welcome you back again in the future.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Response from DJ on 7 Feb,2024
Dear Thomas,Thank you for your amazing score. We are happy to see that you enjoyed your stay with us. We hope to welcome you back again in the future.

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Gil on 17 Dec,2023
Dear Daniel,Thank you so much for the top score. It looks like you enjoyed your visit to Parklands and we hope to welcome you back in the future.

8/10 Good

Lyndsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but warm
Lovely hotel with great spa facilities. Only complaint was that the room was rather hot and that was even after turning the radiator off and sleeping with the window open.
Stayed 1 night in Dec 2023
Response from Gil on 17 Dec,2023
Dear Lyndsay, Thank you for the review and score. I am sorry that you found the hotel to be too warm for you but everyone is different and it is hard to get the temperature right all the time. I hope that does not deter you from a return visit.

4/10 Poor

David

Stayed 1 night in Dec 2023
Response from Gil on 17 Dec,2023
Dear David,Thank you for taking the time to review your stay but it would be good to know what happened that made you mark us so low as i do not like our guests to depart unhappy.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Gil on 17 Dec,2023
Dear Michelle,Many thanks for taking the time to review your stay with us and for the high score. We hope to welcome you back in the future.

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Really good food and fantastic leisure facilities. Would definately return. Nothing too much trouble.
Stayed 2 nights in Nov 2023
Response from DJ on 4 Dec,2023
Dear Mary,Thank you for taking the time to leave a view. Thank you for your fantastic score. I am glad to see that you enjoyed your stay with us. We look forward to welcoming you back to the hotel.

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from DJ on 4 Dec,2023
Dear Charlene,Thank you for your fantastic score. I am very glad to see that you enjoyed your stay with us. We look forward to welcoming you back to the hotel.

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent as ever
Stayed 1 night in Nov 2023
Response from Gil on 28 Nov,2023
Dear Chris,Thank you so much for your continued visits. It is great to hear that you still enjoy visiting and we look forward to your next visit.

8/10 Good

summer

Stayed 1 night in Nov 2023
Response from Gil on 20 Dec,2023
Dear Summer,Thank you for taking the time to review your stay with us. We trust you enjoyed your stay and we look forward to welcoming you back in the future.

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Susan on 28 Nov,2023
Hello Max, thank you for the great score, we are so happy you enjoyed your stay with us and look forward to welcoming you back again.

10/10 Excellent

Kayleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful big rooms. Great spa facility
Stayed 1 night in Nov 2023
Response from Gil on 28 Nov,2023
Dear Kayleigh,Thank you for the excellent score and kind comments. We hope to welcome you back in the future.

8/10 Good

Caroline

Stayed 1 night in Nov 2023
Response from Gil on 17 Dec,2023
Dear Caroline,Thank you for taking the time to review your stay with us and we hope to welcome you back in the future.

10/10 Excellent

Kerri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was perfect staff really nice and accommodating. Food was excellent will be visiting again soon❤️
Stayed 1 night in Nov 2023
Response from Gil on 28 Nov,2023
Dear Kerri,Thank you for taking the time to review your stay at Parklands. It is so great to hear that everything was to your satisfaction and we hope to welcome you back in the future.

10/10 Excellent

Susan

Stayed 3 nights in Nov 2023
Response from Gil on 21 Nov,2023
Dear Susan, Many thanks for taking the time to review your stay with us and for the excellent score. It looks like you enjoyed your stay and we hope to welcome you back in the future.

10/10 Excellent

Ravinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely return
Everything was amazing. Not a single fault
Stayed 2 nights in Nov 2023
Response from DJ on 17 Nov,2023
Dear Ravinder,Thank you for taking the time to leave a review. I am happy to see that you thoroughly enjoyed your stay with us. We look forward to welcoming you back to the hotel.

6/10 Okay

Greg

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Gil on 17 Nov,2023
Dear Greg,Thank you for taking the time to review your stay with us. I am surprised by the score as we usually get a higher score than 6 and i am curious as to why you have marked us down and would be obliged if you would contact me to let me know so that we can improve our service.

10/10 Excellent

francis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Gil on 14 Nov,2023
Dear Francis,Thank you for taking the time to review your stay with us and for the excellent score. It looks like you enjoyed your stay and we hope to welcome you back in the future.

10/10 Excellent

Paul

Stayed 1 night in Nov 2023
Response from DJ on 13 Nov,2023
Dear Paul,Thank you for your amazing score. We are very happy to see that you enjoyed your stay with us. We hope to welcome you back again in the future.