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"Awsome location excellent views of the lake and Fuji (if the weather permits). Best place in town."

"Awesome view from hotel room, hot spring is very clean and comfortable. Room is little outdated, but very clean. Great experience with Japanese transitional room! Highly recommended."

"I like the Fuji mountain view of our room and also outlet mall next to it, the hot springs are fantastic."

"Amazing resort with beautiful view of Lake Ashi! Loved the kimono robes they give you to wear and the private onsen. We really enjoyed the buffet dinner and breakfast too! Make sure to reserve the free shuttle to and from the train station."

"The quality of the dinner that we stay on the second night was not very good but the assistant manager helped us to solve the problem right away. In the next coming, the restaurant manager do the follow up on the issue. They are so considerate. My friends and my family have a very pleasant stay in here. Thanks all the staff."

"Fuji mountain view"

"We thoroughly enjoyed our stay. It was a special experience and would love to return. Highly recommend it!"

"We arrived to Hyatt regency hakone and were immediately escorted in and were told they were waiting for us. From that moment on, it was nothing but first class treatment from the entire staff. It was an incredible experience and the staff experience alone should make people run here in droves!! It sadly rained (4.5 inches in one day alone) while we were there but the staff was always helpful with information, alternative advice, and wonderful smiles. Would definitely recommend as they went above and beyond. "

"This place is beautiful, comfortable, easily accessible. Staff is very friendly and efficient. The hotel is stunning, with lovely views. Couldn't recommend more, it was the most beautiful relaxed experience I've ever had. "