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Reviews of Atrion Hotel

3 out of 5
Atrion Hotel
9 Chronaki Street, Heraklion, Crete Island

Reviews

8.8

Excellent

Rating 10 - Excellent. 367 out of 691 reviews" "
Rating 8 - Good. 254 out of 691 reviews" "
Rating 6 - Okay. 47 out of 691 reviews" "
Rating 4 - Poor. 13 out of 691 reviews" "
Rating 2 - Terrible. 10 out of 691 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julee

Travelled with group
Liked: Cleanliness, staff & service
Everyone at the hotel was very helpful. The hotel location is great, we walked everywhere. The breakfast was excellent, such a nice variety.
Stayed 3 nights in May 2024

10/10 Excellent

Beverly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Atrion hotel is modern, well kept, and comfortable. Our room had a large balcony with a table and 2 chairs. The breakfast buffet is ample and tasty. It is very convenient to many neighborhood restaurants, pharmacies, shopping, and an excellent drop-off laundry. We easily walked to the Archaeology Museum and the public bus to Knossos. The immediate surroundings are in poor repair with uneven or non existent sidewalks so that the first block of any walk requires close attention.
Stayed 4 nights in May 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of this hotel is excellent for centre of Heraklion, bus station, ferry terminal, taxis etc. All the sights in the centre within easy walking distance. Hotel staff are very friendly, nothing is any hassle. Breakfast was good, nice selection of fruit, hot food, cakes etc. Room was very clean, it would be nice to have charging sockets on both sides of double bed to charge up devices overnight. Shower was great, hot water in seconds and powerful shower.
Stayed 7 nights in May 2024

10/10 Excellent

Vincenzo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was great. Staff prompt and helpful. Breakfast was amazing. Room clean and of good size. The area wasn't their responsability.
Stayed 3 nights in Apr 2024

10/10 Excellent

Nik Mohamed Nik

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Clean, courteous and friendly staff. Would stay again anytime
Stayed 1 night in Mar 2024

10/10 Excellent

Patrice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel with spectacular views!
Stayed 2 nights in Mar 2024

10/10 Excellent

Kelley, Strafford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodations for my 3 night stay in the executive suite. Room was very clean, hot water and strong water pressure. Bed was very comfortable with soft linens, slept very well. Had room service every night. Had food in <30 minutes and it was sooo good. Highly recommend the sea bass and yogurt granola dessert. Easy walk to Archeological museum and souvenir stores and as solo traveler felt very safe. Staff was friendly and helpful. Airline cracked my luggage and broke a wheel when I arrived at airport and front desk offered recommendation of store and directions so I could replace. Loved the outdoor balcony with view of water and even had a rainbow the morning I left. One recommendation is to add anti-slip material in the shower/tub, it was very slippery. Also, hard to lock the sliding door to the balcony but I managed to make it lock with some muscle. Highly recommend both hotel and restaurant. Would stay again if I am ever back in Heraklion.
Stayed 3 nights in Feb 2024

8/10 Good

Abigail

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Value for the price
Stayed 3 nights in Dec 2023
Response from geo on 3 Feb,2024
Thank you!

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Atrion Hotel wss close to an area with high quality shopping and restaurants. The balcony view from the hotel overlooked the ocean and it was only two blocks to reach the ocean wall. Several key historucal sites were in walking distance as well as bustops that could access sites more distant.
Stayed 4 nights in Dec 2023
Response from geo on 3 Feb,2024
Thank you!

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and modern property, would stay again next time.
Stayed 7 nights in Nov 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from geo on 25 Nov,2023
Thank you!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Geo on 25 Nov,2023
Thank you!

10/10 Excellent

Megan

Stayed 2 nights in Nov 2023
Response from geo on 25 Nov,2023
Thank you!

10/10 Excellent

Shaukat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located close to museums, shopping and transportation.
Stayed 1 night in Oct 2023

8/10 Good

James

Stayed 2 nights in Oct 2023

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place offers an excellent value for the price! The location is 2 mins walk from the Venetian waterfront, fort, walkway and excellent restaurants as well as 10 mins from the airport for convenience. Room was clean and comfortable. Bathroom well stocked. Staff was welcoming and took care of us for parking and early breakfast.
Stayed 1 night in Oct 2023
Response from geo on 25 Nov,2023
Thank you!

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will be back!
My stay was amazing and the staff were professional, helpful, cheerful and very accommodating. The service provided by Nadia and the Reception staff were excellent! I would highly recommend for the service, accommodation and convenient location.
Stayed 6 nights in Oct 2023
Response from geo on 22 Oct,2023
Good morning,Thank you very much for this very nice feedback!Hope to see you again soon.Best regards, Georgia Pavlou

10/10 Excellent

Tracy, Lynden

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facility and very reasonable
Stayed 1 night in Oct 2023
Response from geo on 20 Oct,2023
Thank you!!

10/10 Excellent

Glen and Irys

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable hotel.
Stayed 1 night in Oct 2023
Response from geo on 20 Oct,2023
Thank you!!

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 1 night in Oct 2023
Response from geo on 18 Oct,2023
Thank you!

10/10 Excellent

Audrey

Stayed 1 night in Oct 2023
Response from geo on 18 Oct,2023
Thank you!

10/10 Excellent

CSABA T, Gable

Liked: Amenities
Excellent service excellent people everyone is nice and helpful and friendly!If we go back I will stay there again everything’s it’s close restaurants shops the hotel is a good location!
Stayed 6 nights in Oct 2023
Response from geo on 10 Oct,2023
Thank you!

10/10 Excellent

Yanana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was super clean especially the bathroom. It exceeded my expectations. The breakfast buffet has a good array of food options and the food quality was excellent. The front desk staff and dining room staff were very kind. The location is conveniently situated. Easy walk to the port, central square, and many restaurant options.
Stayed 3 nights in Sep 2023
Response from geo on 10 Oct,2023
Thank you!

10/10 Excellent

Timothy

Travelled with partner
The front desk staff were wonderful / restaurant had delicious food and the waitress was sweet, v friendly and efficient. We loved having a balcony off our room. Because we had to leave before the dining room opened we were sent off w food for breakfast / so nice!!
Stayed 1 night in Sep 2023
Response from geo on 10 Oct,2023
Thank you very much !

6/10 Okay

shivani

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
There is no parking at the hotel and very narrow streets. Difficult to drive and inconvenience of driving at the city parking garage.
Stayed 1 night in Sep 2023
Response from geo on 10 Oct,2023
Thank you

6/10 Okay

ghina

Travelled with partner
Liked: Cleanliness, staff & service
For the price , it’s a great hotel to sleep for one night and go .room did have a smell but clean Close to center n ferry . Food in the center wasn’t great.
Stayed 1 night in Sep 2023
Response from geo on 10 Oct,2023
Thank you

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found this hotel to be very good. We chose it because it was not too far from the Port. It was clean and comfortable. Apparently it has an excellent breakfast, however we left early and we were given a take away pack for breakfast which was more than we expected. The staff members were very helpful and courteous.
Stayed 1 night in Sep 2023
Response from geo on 10 Oct,2023
Thank you very much !

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from geo on 10 Oct,2023
Thank you very much

8/10 Good

Jennifer

Stayed 1 night in Sep 2023
Response from geo on 14 Sept,2023
Thank you!

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel.
Stayed 2 nights in Sep 2023
Response from geo on 14 Sept,2023
Thank you!

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from geo on 14 Sept,2023
Thank you!

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has Very clean and comfortable rooms with a lot of amenities and is close to town center and within walking distance to restaurants.
Stayed 1 night in Sep 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from geo on 10 Sept,2023
Thank you

10/10 Excellent

Donna

Travelled with family
Liked: Amenities
Very nice and clean! Close to the harbor and easy to get around Lion Sq.
Stayed 1 night in Aug 2023

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from geo on 9 Sept,2023
Thank you!

10/10 Excellent

darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Heraklion and this was the perfect location. Easy walk to all of town, friendly staff and tremendous breakfast offering to start each day. If you are looking for the ideal setting to explore Crete the Atrion is an excellent choice. Staff is friendly. Rooms are clean and we were in a Jr. Suite on 6th floor with an amazing ocean view.
Stayed 3 nights in Aug 2023
Response from geo on 23 Aug,2023
Thank you very much!

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from geo on 23 Aug,2023
Thank you !

8/10 Good

Margaret

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from geo on 14 Aug,2023
Thank you!

4/10 Poor

Russ

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rude staff!
Lady that I checked in was so rude! I will never be back!
Stayed 1 night in Aug 2023
Response from geo on 23 Aug,2023
Thank you !

8/10 Good

Julie

Liked: Cleanliness, property conditions & facilities
It’s walkable to the port but with the luggage, taking a taxi is a better option.
Stayed 1 night in Aug 2023
Response from geo on 23 Aug,2023
Thank you !

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023
Response from geo on 23 Aug,2023
Thank you !

4/10 Poor

Victoria

Stayed 1 night in Jul 2023
Response from geo on 23 Aug,2023
Thank you

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The service and the staff were above and beyond! Great location and the room was super comfortable. Breakfast was heavenly!
Stayed 3 nights in Jul 2023
Response from geo on 14 Aug,2023
Thank you!

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great for walkability around Haraklion. Could use a bigger elevator, but only 6 floors so only needed for luggage. Breakfast was well done. Could use more variety when on an extended stay.
Stayed 3 nights in Jul 2023
Response from geo on 17 Jul,2023
Thank you!

10/10 Excellent

Christine

Stayed 1 night in Jul 2023
Response from geo on 14 Aug,2023
Thank you!

8/10 Good

Walid

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023
Response from geo on 17 Jul,2023
Thank you!

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Home made orange cake and the milk tart (I think that’s what it was called!) was AMAZING! We really loved our stay here. Close to every thing and a really nice restaurant on the water front, a bit exspensive but worth it. Great place to stay.
Stayed 1 night in Jul 2023
Response from geo on 17 Jul,2023
Thank you!

10/10 Excellent

Victor

Stayed 1 night in Jun 2023
Response from g on 1 Jul,2023
Thank you very much!

10/10 Excellent

Teresa

Stayed 1 night in Jun 2023
Response from geo on 17 Jul,2023
Thank you!

10/10 Excellent

Carrie

Travelled with family
Liked: Staff & service, property conditions & facilities
Nice hotel, big room, and friendly staff. The bathroom was not very clean with hair on the floor and the shower curtain stained pink at the bottom. The surrounding area was crowded snd not easy to navigate around.
Stayed 1 night in Jun 2023
Response from geo on 17 Jun,2023
Thank very much,Have a nice day!best regards, Georgia