Exterior

Reviews of Hampton Inn & Suites Green River

2.5 out of 5
Hampton Inn & Suites Green River
1055 Wild Horse Canyon Road, Green River, WY

Reviews

9.4

Exceptional

Rating 10 - Excellent. 745 out of 1003 reviews" "
Rating 8 - Good. 198 out of 1003 reviews" "
Rating 6 - Okay. 29 out of 1003 reviews" "
Rating 4 - Poor. 17 out of 1003 reviews" "
Rating 2 - Terrible. 14 out of 1003 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Travelled with family
Liked: Amenities
Right at the bottom of wildhorse off road drive. Kilker
Stayed 1 night in Apr 2024
Response from Jessica on 29 Apr,2024
Hello! Thank you so much for taking the time to write a review of our hotel. We are so glad to see that you enjoyed your stay. We hope to see you again soon!

2/10 Terrible

teresa

I booked in the wrong state
Stayed 1 night in Apr 2024
Response from Jessica on 29 Apr,2024
Hello! I'm sorry to see that you were disappointed with your booking. There are several city names all over our country that have duplicates, so it is always best to verify the state as well as the city before booking. We do try to be lenient in these cases, but some bookings are non refundable. I do hope that you can come out to our area sometime in the future. We would love to have the opportunity to host your stay here!

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the wild horses!!
Stayed 1 night in Mar 2024
Response from Jessica on 15 Apr,2024
Hello! Thank you so much for leaving a rating for us. We are so glad that you were able to see that wild horses while staying here with us. They have been elusive lately, so consider that lucky! We appreciate your feedback, and are so thrilled to know that you enjoyed your stay. We hope to see you again soon!

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, good amenities, comfortable.
Stayed 1 night in Apr 2024
Response from Jessica on 8 Apr,2024
Hello! Thank you so much for taking the time to write a review for our hotel. We are so glad to know that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Munion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property rooms were clean and very nicely set up
Stayed 1 night in Mar 2024
Response from Jessica on 29 Mar,2024
Hello! Thank you so much for taking the time to leave a rating for us. We are so glad to know that you found our property to be beautiful, and the rooms clean and nicely set up. We are also thrilled to know that you enjoyed staying here. We hope to see you again the next time you are in our area!

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here. Great beds and clean.
Stayed 1 night in Mar 2024
Response from Jessica on 26 Mar,2024
Hello! Thank you so much for taking the time to leave a rating for us. We are so glad to see that you enjoy staying with us. We hope to see you again soon!

10/10 Excellent

Tom, Otley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were surprised at how nice the Hampton is. Very friendly person checked us in. We took a suite and we were very pleased. Especially compared to a Super 8 we stayed at the night before. That was a joke. We will find a Hampton next time we travel. Great breakfast, hot food, and lots of it. Thanks!
Stayed 1 night in Mar 2024
Response from Jessica on 18 Mar,2024
Hello! Thank you so much for taking the time to leave a review for our hotel. We are so glad to know that you had an enjoyable stay with us. Our front desk will also be thrilled to know that they were able to provide you with friendly service. Thank you so much for your feedback, we truly appreciate it. We hope to see you again soon!

10/10 Excellent

Zabdy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!
Stayed 1 night in Mar 2024
Response from Jessica on 18 Mar,2024
Hello! Thank you so much for the rating. We are so glad to know that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They greeted us warmly and the hotel was so nice!
Stayed 1 night in Mar 2024
Response from Jessica on 11 Mar,2024
Hello! Thank you so much for choosing to stay with us. We are so happy to know that you were greeted warmly when arriving to our hotel. Our staff always try to make everyone welcome. Thank you so much for taking your time to write a review for us. We hope to see you again the next time you are in our area!

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the hotel. Only issue was the room facing the rock formation doesn’t have blackout curtains and they leave a light on the rocks all night long.
Stayed 1 night in Feb 2024
Response from Jessica on 4 Mar,2024
Hello! Thank you so much for taking the time to write a review for us! We are so glad that you enjoyed your stay. I'm sorry that there seemed to be issues with using the black out shade in your room. I'm so sorry about that! All of our rooms have a pull down blackout shade that is recessed inside of the window frame. If your room was somehow missing it, I'm terribly sorry. I would encourage you to call down to the front desk if this kind of issue occurs again so that we can find a solution for you. Thank you again for your valued feedback. We do truly appreciate it! We hope to see you again the next time you are in the area!

6/10 Okay

Lacey

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Jessica on 27 Feb,2024
Hello! Thank you for leaving a rating for our hotel. I'm sorry to see that you did not have a perfect stay with us. We would love to hear more on how we could improve for future stays and guests. If you have any suggestions, please feel free to call us at the hotel! We loved hosting you, and hope to see you again soon!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jessica on 22 Feb,2024
Hello! Thank you for the rating! We are thrilled knowing that you had a great stay with us. We hope to see you again soon!

10/10 Excellent

Karan

Stayed 2 nights in Feb 2024
Response from Jessica on 21 Mar,2024
Hello! Thank you so much for the rating. We are so happy knowing that you had a wonderful stay with us. We hope to see you again soon!

10/10 Excellent

Michael

Business traveller
Liked: Amenities
Quiet
Stayed 2 nights in Feb 2024
Response from Jessica on 16 Feb,2024
Hello! Thank you so much for your feedback! We are so glad to hear that you were able to have a quiet stay with us. We hope to see you again the next time you are in our area!

10/10 Excellent

Eric

Liked: Property conditions & facilities
Great hotel. Staff very helpful
Stayed 1 night in Feb 2024
Response from Jessica on 8 Feb,2024
Hello! Thank you so much for taking the time to leave a review for our hotel. We are beyond pleased to know that you had an excellent stay with us. Our team will be thrilled to know that they were able to be so helpful to you during your time here with us. We appreciate the feedback! We hope to see you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jessica on 2 Jan,2024
Hello! Thank you so much for taking the time to leave a rating for our location. We are so glad to know that you enjoyed your stay with us. We hope to see you again soon!

8/10 Good

Vicky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here a couple of times now and staff has always been friendly rooms are nice and clean and well maintained. When we stayed a couple months ago our room had a chaise lounge type chair and my husband has back issues but he was able to sleep comfortably in this chair. Our room this time did not have that same chair so we asked about getting one and we’re told they had taken them out 2 years ago which we know was not true. I wish there were better accommodations for people with issues like this
Stayed 2 nights in Dec 2023
Response from Jessica on 14 Dec,2023
Hello! Thank you so much for taking the time to respond to our Hilton generated survey. We are so glad to see that you enjoyed your stay with us. I see that you were wanting a chaise lounge chair in your room. Our king standard room is the room type that you would need to reserve to have the chaise lounge chair. I'm terribly sorry that you were given the wrong information. Our suites have a pull out sofa bed. We do have handicapped accessible rooms with the beds being lower to the ground, if that would suit your husbands needs better. However, this is not a furniture item that can simply be requested to be added to a room, due fire code restrictions. I will talk to and educate our front desk staff so that they are aware of what room type these are located in. Again, I apologize for the misinformation. Thank you so much for your feedback, it is truly appreciated. We hope to see you again soon!

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jessica on 5 Dec,2023
Thank you so much for the rating! We are thrilled knowing that you enjoyed your stay with us!

10/10 Excellent

Judith

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Jessica on 5 Dec,2023
Thank you so much for the rating! We are thrilled knowing that you enjoyed your stay with us!

10/10 Excellent

Kylee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Easy to book and check in. The beds were comfortable. Good breakfast in the morning and kids loved the pool/hot tub.
Stayed 1 night in Nov 2023
Response from Jessica on 4 Dec,2023
Hello! Thank you so much for taking the time to write a review for us. We are very thrilled to know that you and your family had a great stay with us. We are even happier knowing that you found your bed to be comfortable, the breakfast good, and the pool/hot tub was enjoyable. Thank you so much for the feedback, we truly appreciate it. We hope to see you again soon!

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great. Staff was friendly and welcoming. Rooms were wonderful very clean and bed was comfy. Great place to stay why in Green River.
Stayed 2 nights in Nov 2023
Response from Jessica on 29 Nov,2023
Hello! Thank you for taking the time to write a review for our location. We are so glad to know that you found our team to be friendly, and our hotel to be clean and comfy. We appreciate your feedback. We hope to see you again soon!

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet property.
Stayed 1 night in Nov 2023
Response from Jessica on 29 Nov,2023
Hello! Thank you for taking the time to write a review for us. We are so glad to see that you enjoyed your stay with us, and that we were able to provide you with a nice, quiet property. We appreciate your feedback. We hope to see you again soon!

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great and easy to extend for a night
Stayed 1 night in Nov 2023
Response from Jessica on 29 Nov,2023
Hello! Thank you for taking the time to write a review for us. We are so glad to see that you enjoyed your stay with us. We are even happier to hear that you were able to extend your stay very easily. Thank you for your much appreciated feedback. We hope to see you again soon!

10/10 Excellent

Carolina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view! Too cold to have breakfast outside but you get a great view of the rock formation from the dining area. It's surprisingly quiet, considering it's right off the interstate. Cute decor and friendly staff. Room was clean, though smaller than other Hampton Inns we've stayed, but bed was comfortable. Would definitely stay here again!
Stayed 1 night in Nov 2023
Response from Jessica on 27 Nov,2023
Hello! Thank you for taking the time to write a review for us. We are so glad to know that you enjoyed your stay here with us. We, too, love the view from our breakfast area. It is truly unique, and even better in the summer when you can sit out on the patio! Thank you for your feedback, we truly appreciate it. We hope to see you again soon!

6/10 Okay

wendy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful location. Excellent view.
Stayed 1 night in Nov 2023
Response from Jessica on 27 Nov,2023
Hello! Thank you for taking the time to leave a review for us. We are glad to know that you loved the location and the view. Your scores indicate that there is some room for improvement on our part, though. If you should have any specific feedback on ways that we can improve the score for the future, we would love to hear more from you. You can call the hotel at any time! Thank you again for your feedback. We hope to see you again the next time you are in our area!

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Good location near I-80 & comfortable hotel for overnight stay.
Stayed 1 night in Nov 2023
Response from Jessica on 27 Nov,2023
Hello! Thank you for taking the time to write a review for our location. We are thrilled to know that you had a comfortable overnight stay with us. We, too, love the proximity of the hotel to the interstate. It really is truly easy to get in and out of town from our location. Thank you again for the feedback. We hope to see you again soon!

10/10 Excellent

andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy stay in green river
Everything was great with the exception of the tb in our room being wonky.. would recommend overall for sure.
Stayed 1 night in Nov 2023
Response from Jessica on 20 Nov,2023
Hello! Thank you so much for taking the time to write a review for us. We are very thrilled to know that you had a comfy stay with us. Thank you for letting us know that there is something wrong with the TV. We will get maintenance to take a look at it right away. We truly appreciate your feedback. We hope to see you again soon!

10/10 Excellent

Nancy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the value was superb!
Stayed 1 night in Nov 2023
Response from Jessica on 13 Nov,2023
Hello! Thank you for taking the time to leave a review for us. We are so glad to see that you enjoyed your stay with us here in Green River. Thank you again for the feedback. We truly appreciate it! We hope to see you again soon!

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Jessica on 8 Nov,2023
Hello! Thank you for your rating! We are so happy to know that you enjoyed your stay with us! We hope to see you again soon!

10/10 Excellent

Rayetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jessica on 6 Nov,2023
Hello! Thank you for your rating! We are so glad to know that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

J F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jessica on 24 Oct,2023
Hello! Thank you for the rating! We are so glad to know that you enjoyed your stay with us. We hope to see you again!

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing rock formations around hotel were stunning.
Stayed 1 night in Oct 2023
Response from Jessica on 24 Oct,2023
Hello! Thank you so much for taking the time to leave a review for us. We are so happy to see that you enjoyed staying with us. We agree, the rock formations and landscaping surrounding the hotel are stunning. We absolutely love our location! Thank you for the feedback, we truly appreciate it. We hope to see you again the next time you are in our area!

10/10 Excellent

Jean

Stayed 5 nights in Oct 2023
Response from Jessica on 24 Oct,2023
Thank you for the rating! We are excited to know that you had a wonderful stay with us. We hope to see you again soon!

2/10 Terrible

Nastasha

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Oct 2023
Response from Jessica on 24 Oct,2023
Hello! Thank you for taking the time to leave a rating for our hotel. I'm sorry to see that you did not have a great stay with us. Unfortunately, without writting any comments, we are unable to determine what went wrong with your stay. We would love to have any feedback that you would be willing to offer, as this helps us to improve all of our guests experiences. If you would like to give us further feedback, please feel free to call the hotel directly. We hope to hear from you!

2/10 Terrible

Brian

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The front desk people were grumpy and yelled at the boys in the pool a lot. They closed the pool the second night. Claimed there was no chemicals for the pool. Very very dissapointing. We had nearly our entire team there. If they dont want kids and dont want people using the pool area...DONT LET TEAMS STAY!!!!
Stayed 2 nights in Oct 2023
Response from Jessica on 31 Oct,2023
Hello! Thank you for taking the time to write a review for our hotel. I'm sorry that the front desk may have seemed grumpy. It might not have been your kids or your team, but kids from one of the teams are the reason we had to close the pool. They were throwing paper cups in there, and someone was playing with the lifesaver ring. The paper cups and nylon rope from the rings got sucked up into the pump. Our pool is still down 2 weeks later, as we are waiting for parts to arrive. I am terribly sorry that this happened. We did not close the pool because we didn't want the team in the pool. We closed it because we HAD to. When the pump is not working, it can not circulate the chemicals needed to make it a safe environment for everyone. We had multiple parents letting their kids in the pool area unattended, which is what led to this. Please know, that had parents and kids been properly following the posted rules, the pool would not have been closed, and our front desk agent certainly wouldn't have seemed to have been so grumpy. I'm really sorry that the actions of a few ruined the experience for many. I hope that the next time you are in our area that you would be willing to stay with us again. We would love the opportunity to show what it is really like to stay at our property.

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
The amenities were great. The staff was friendly and knowledgeable about the local area and events going on. The room was super comfortable and housed us and our large dog. We will definitely stay at the Hampton next time we're in Green River.
Stayed 1 night in Oct 2023
Response from Jessica on 24 Oct,2023
Hello! Thank you so much for staying with us! We are so thrilled to know that you found our hotel and team to be so great. They will be happy to know so as well. We hope to see you and your furry family member again soon!

10/10 Excellent

Indra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Great hotel. Nice condition. Pool and hot tub. The room was fairly large with a big window. Breakfast was pretty good.
Stayed 1 night in Sep 2023
Response from Jessica on 2 Oct,2023
Hello! Thank you for taking the time to write a review for our location. We are so thrilled to see that you enjoyed your stay, including your room and breakfast. Thank you for the feedback, we truly appreciate it. We hope to see you again in the near future!

10/10 Excellent

Michael

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 1 night in Sep 2023
Response from Jessica on 26 Sept,2023
Hello! Thank you for the rating!! We are so glad to know that you enjoyed your stay with us here in Green River. We hope to see you again soon!

8/10 Good

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Jessica on 18 Sept,2023
Thank you for taking the time to leave a review for us. We are glad to see that you had a pleasant stay with us. If you should have any feedback on ways that we can improve, we would love to hear more from you! We appreciate your feedback. We hope to see you again soon!

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Jessica on 18 Sept,2023
Hello! Thank you for taking the time to leave us a rating! We are so glad to know that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel!
This is a beautiful hotel inside and out. The staff was friendly and cheerful. Our room was really nice and clean. The breakfast bar was very good. We were only there one night but we would stay here again.
Stayed 1 night in Sep 2023
Response from Jessica on 14 Sept,2023
Hello! Thank you so much for taking your time to leave us feedback. We are beyond excited to know that you found our hotel to be beautiful inside and out. We believe that we have an extraordinary team, and it is very nice to know that our guests think so as well. Thank you again for your feedback. We hope to see you again soon!

8/10 Good

Kausar

Stayed 1 night in Sep 2023
Response from Jessica on 30 Sept,2023
Hello! Thank you for the rating! We are glad to see that you had an enjoyable stay. If you have any feedback for us on ways that we can improve, we would love to hear more from you! Thank you again!

6/10 Okay

Yana

This place was… okay. Given that it was 2 to 3 times more expensive than other options in the area, I’d say we were underwhelmed. The jets in the hottub didn’t work, the bar was closed over the weekend, they ran out of food at breakfast half an hour before closing… We did hike up the hills behind the hotel for a nice 5 mile hike and appreciated not having to drive anywhere for that. On the whole, we are not complaining, but definitely weren’t impressed for the price.
Stayed 1 night in Sep 2023
Response from Jessica on 11 Sept,2023
Hello! Thank you so much for taking the time to leave a review for our hotel. I'm so sorry to see that you ran into some issues while staying with us. I am truly sorry that our jets were not working in the hot tub. We are currently waiting on parts to fix the issue, but we are working on getting them back in working condition. I'm sorry if you were expecting the bar to be open over the weekend. Our website lists the bars hours, and we don't ever have it open on the weekends unless there is a wedding or another event paying to have the bar open. Our occupancy is usually much higher during the week, and for the most part, the bar doesn't make enough on the weekends to justify having it open. There are very few Hamptons that have a lounge/bar on property. Since it is not brand standard, we do have to keep the operating costs there low. I'm so sorry that it affected your stay. We certainly appreciate the feedback on this though! I am extremely sorry if the breakfast area ran out of food early. That should never happen and we will be following up with the staff that was on duty. We really appreciate you bringing this to our attention. Aside from the issues you encountered, I am very happy to see that you were able to enjoy the surrounding landscape while hiking near the hotel. That is one of our favorite features of the area! Thank you so much for your detailed feedback, we truly appreciate it. This gives us the opportunity to fix things that may be wrong. It was our pleasure hosting you! We hope to see you again the next time you are in the area!

10/10 Excellent

Alejandro

Business traveller
Liked: Staff & service, property conditions & facilities
Hotel in the middle of nowhere in Green River, WY. However, if you need to go there for any reason, this is a very good place to stay.
Stayed 1 night in Aug 2023
Response from Jessica on 1 Sept,2023
Hello! Thank you for taking the time to write a review for us. We are glad to see that you found our hotel to be a very good place to stay. Although some travelers feel as though we are in the middle of nowhere, there are so many things to see and do locally. I would encourage you to chat with our front desk about those things the next time you are in the area or travelling through. They are more than willing and would love to tell you all about our unique offerings here in Southwest Wyoming. Thank you so much for your feedback, we truly appreciate it. Our staff will be thrilled to know that you enjoyed your stay with us. We hope to see you again soon!

8/10 Good

David

Travelled with family
Liked: Amenities
Didn’t like the constant priding for tips from room cleaning to the breakfast staff. Just pay them and stop the guilt trips on the customer.
Stayed 1 night in Aug 2023
Response from Jessica on 29 Aug,2023
Hello! Thank you so much for taking the time to write a review for us. Your scores indicate that you had a pretty decent stay with us, but from your comments it seems that you found our tip cards distasteful. I'm so sorry that you felt we were begging for tips for our employees. That is not at all the case. We have multiple requests a day from our guests asking if there is a way to leave a tip for their housekeeper or even for our breakfast staff with a credit card. This was the solution to that, and we have just started this recently. Please know that a tip for any of our team members is never ever expected. They do get paid a competive hourly wage and do not make their living off of their tips. As I stated, we simply had a lot of guest requests for something of this nature. A lot of hotels are starting to do this very thing because guests often like to leave their housekeeper a tip, but a lot of people do not always have cash on hand. Thank you so much for your feedback on this. We will certainly be taking this into consideration as we are moving forward with this program in the future. We do hope to have the pleasure of hosting you again soon!

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the wild horses marathon.
Stayed 2 nights in Aug 2023
Response from Jessica on 29 Aug,2023
Hello! Thank you for taking the time to write a review for our location. We are so glad to know that you enjoyed your stay with us. We hope that you did well in the race and enjoyed the rest of the River Festival while staying here. We hope to see you again next year, or sooner!

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Jessica on 24 Aug,2023
Hello! Thank you for leaving a rating for us. We are so excited knowing that you had a wonderful stay here. We hope to see you again soon!

10/10 Excellent

larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Jessica on 22 Aug,2023
Hello! Thank you for leaving us a rating! We are thrilled knowing that you enjoyed our property! We hope to see you again soon!

4/10 Poor

Kylie

Stayed 1 night in Aug 2023
Response from Jessica on 11 Sept,2023
Hello! Thank you for taking the time to leave a rating for us. I'm sorry to see that you did not have an enjoyable stay with us. If you should have any specific feedback for us on what went wrong or ways that we can improve for the future, we would love to hear from you. You can call us at the hotel at any time and ask to speak to a manager. In the meantime, I will reach out to our front desk team to see if they know what the issue was so that we can look to fix it for the future. Thank you so much for your time. We hope that you will choose to stay with us again the next time you are in our area!

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great stay. Loved the pool so clean ! The hot tub was hot but the jets didn't work. The beds were comfortable. I will make the Hampton my new Hotel.
Stayed 1 night in Aug 2023
Response from Jessica on 16 Aug,2023
Hello! Thank you so much for taking the time to leave us a review. We are so glad to see that you enjoyed your stay with us. Our team does do an excellent job at making sure that the pool is well taken care of. I'm sorry that the jets are not currently working. Our maintenance department is aware of the issue and we are awaiting parts to fix that issue. Thank you so much for your feedback. We are looking forward to seeing you again in the future!