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Reviews of DoubleTree by Hilton Greensboro

4 out of 5
DoubleTree by Hilton Greensboro
3030 West Gate City Blvd, Greensboro, NC

Reviews

8.2

Very good

Rating 10 - Excellent. 467 out of 1000 reviews" "
Rating 8 - Good. 310 out of 1000 reviews" "
Rating 6 - Okay. 118 out of 1000 reviews" "
Rating 4 - Poor. 62 out of 1000 reviews" "
Rating 2 - Terrible. 43 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that it was only a 2 minute drive to the Coliseum.
Stayed 1 night in May 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great room! Clean, nicely updated spacious! Front desk was very friendly.
Stayed 1 night in May 2024

10/10 Excellent

Kaeley

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, friendly staff, overall great trip!
Stayed 1 night in Apr 2024

10/10 Excellent

Sheryl

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Apr 2024

8/10 Good

Walter

Travelled with family
Within the rooms everything was fine. Odd smell throughout the hallways. Noticeable temperature difference when in the hallways, hotter in the hallways.
Stayed 1 night in Apr 2024

6/10 Okay

Dalerie

Travelled with family
The room was nice and i have no complaints. However the furniture in the lobby is really gross and grimey. I did not want to sit on it. It looked dirty and had stains. However, i am thinking it is due to the wear and tear through the years. If you are going to charge 250 a night (that is what I paid) please upgrade your furniture. It’s only going to get worse through the years. The carpet was nice. I can tell the hotel was very beautiful at one time. The staff was nice. However, you have alot of staff that go outside in the front and sit on the bench and take smoke breaks. The bench should be designated for your customers only. They shoukd take their smoke breaks in the back.
Stayed 2 nights in Apr 2024

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As usual, DoubleTree is high quality. Timing was not great for us, as this is Furniture Market week. One night is costing almost $500. That's not usually the rate in Greensboro.
Stayed 1 night in Apr 2024

10/10 Excellent

paul

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. So polite and friendly
Stayed 6 nights in Apr 2024

4/10 Poor

Prasad

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was friendly and tge amenities were decent. I think its a decent motel. I dont think it was worth the price. At this price point: 1) the bathroom was sub par. There was no shower head. And the hand held shower was old and did not stay up which was very annoying. The hairdryer was broken and attatched by tape. There was no toilet paper. 2) no microwave or mini fridge 3) no tea option just coffee 4) ice machine on 2 floors was broken 5) there was only 10-12 channels.. im sorry but if you are part of the hilton llc spring for some more channels.. best western has more channels.. its a little embarrassing.. especially if you want me to use my own netflix password.. 6) no complementary breakfast. I would not pay for the breakfast.. it was very sad. Im not sure how mu h they charged but whatever it was if would not have been worth it. On a plus side the rooms were nice,clean and beds were comfy.
Stayed 1 night in Apr 2024

10/10 Excellent

ROSALIND

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Friendly Staff
Stayed 1 night in Mar 2024

10/10 Excellent

Jeremiah, Goldsboro

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, service and cleanliness.
Stayed 1 night in Mar 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and great staff
Stayed 1 night in Mar 2024

4/10 Poor

Willie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
No hot water. Restaurant leaves alot to be desired.
Stayed 1 night in Mar 2024

8/10 Good

Beau

Front desk was very helpful and friendly, and nice size rooms
Stayed 5 nights in Mar 2024

10/10 Excellent

Kimberly

Business traveller
Liked: Cleanliness, staff & service, amenities
The staff is very nice and friendly. The hotel site is very convenient for me.
Stayed 2 nights in Mar 2024

6/10 Okay

April, Thomasville

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
You can tell this is an older property that has a mix of clientele. Some areas of disrepair and the lobby smelled like body odor. Thankfully the room was clean. Would suggest updating shower heads as there seemed to be a good deal of calcium build up.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this property was clean and everybody was polite, friendly and they all seemed happy. I was very impressed. I will definitely stay there again.
Stayed 2 nights in Mar 2024

6/10 Okay

william

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked two queen beds. We got a king with sleeper sofa. I’m not sure if you have ever slept on one or not, but it sucks. Just saying. Other than that. We were satisfied
Stayed 1 night in Feb 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay and will use this hotel again
Stayed 1 night in Feb 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean place to stay
Stayed 1 night in Feb 2024

10/10 Excellent

Kevin

Stayed 1 night in Feb 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Noriko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice, great location to the concert venue. We enjoyed our stay. I wish they had mini fridge and microwave in the room though.
Stayed 1 night in Feb 2024

8/10 Good

NAOMI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and the room were clean.
Stayed 1 night in Feb 2024

2/10 Terrible

Halle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Facility was run down looking and dirty. We had to have staff come and sanitize our bathroom. They were really friendly about this and gave us a breakfast comp for the inconvenience. However, breakfast area was also dirty, food was inedible. Overall, I would not return to a doubletree after this experience.
Stayed 1 night in Feb 2024

8/10 Good

Shasta

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had no mini fridge when we booked, front desk stated that if we would like one they could get a fridge sent up to us. Within minutes we had a working fridge in our room. Our stay was great no issues with hotel except it’s next to a busy highway and you could hear road noise.
Stayed 2 nights in Jan 2024

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 2 nights in Dec 2023

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times and it is always a nice place to stay. My only issue this time was that you no longer have flavored coffee cream. Half & Half is gross, nobody likes that, please bring back some flavors.
Stayed 4 nights in Jan 2024

6/10 Okay

Missy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
The staff was amazing, however the room itself was lacking. My hair dryer was broken, there was blood on my toilet paper roll, my tv didn't work and the air conditioner would not turn off. I think the facility just needs some updates. Area was nice.
Stayed 2 nights in Jan 2024

8/10 Good

Michaelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was fine until I went to take a shower and the water was cold
Stayed 1 night in Jan 2024

8/10 Good

Whitney

Stayed 3 nights in Jan 2024

10/10 Excellent

harold jennings

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Veronica

Stayed 1 night in Dec 2023

10/10 Excellent

Annemarie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Clean.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Richard, weaverville

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming and overall good energy
Stayed 1 night in Dec 2023

10/10 Excellent

Christina, Clayton

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Excellent staff
Stayed 1 night in Nov 2023

10/10 Excellent

Chariese

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and friendly staff
Stayed 2 nights in Nov 2023

6/10 Okay

Clyde

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The lobby carpet was very dirty. I made a mistake when I used Expedia and didn’t use my Hilton Honors card. I later talked with Hilton customer service and they said I could change the card when I checked in. The front desk said I couldn’t . This is a a slight irritation. The room is very clean. The TV was very big. The bed was firm with a nice mattress, topper, a premium mattress, overall an excellent place to stay.
Stayed 1 night in Nov 2023

6/10 Okay

Mary

Travelled with family
Liked: Cleanliness
No hot water and a/c madw loud noise
Hotel was close to coliseum. The hotel is old, so elevator made noise and the HVAC unit made loud noise when turned on. Additionally, we did not have hot water in our room. It water in shower was luke warm at best.
Stayed 1 night in Nov 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Monique

Travelled with family
Liked: Staff & service
There is no refrigerator or microwave in the room. You have to request it. I requested a refrigerator, but didn't feel like calling back to see if I could get a microwave.
Stayed 3 nights in Nov 2023

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hospitality
Stayed 1 night in Nov 2023

8/10 Good

BARIS

Beds are so comfortable
Stayed 3 nights in Oct 2023

8/10 Good

vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet property
Stayed 1 night in Oct 2023

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and nice staff
Stayed 1 night in Sep 2023

4/10 Poor

Talha

Business traveller
We had shooting at the gas station next to the hotel. It's not a very good location. Also they are charging way more than they should be per night at High Point Market which was a rip off.
Stayed 2 nights in Oct 2023

4/10 Poor

Talha

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Carpet was not vacuumed shower was leaking. Sink faucet was broken
Stayed 1 night in Oct 2023