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Reviews of Regent Guest House Grimsby

2.5 out of 5
Regent Guest House Grimsby
1 Catherine Street, Grimsby, England

Reviews

6.8
Rating 10 - Excellent. 14 out of 44 reviews" "
Rating 8 - Good. 10 out of 44 reviews" "
Rating 6 - Okay. 7 out of 44 reviews" "
Rating 4 - Poor. 4 out of 44 reviews" "
Rating 2 - Terrible. 9 out of 44 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family/pet getaway - will stay again
Stayed in the big family room on the top floor Sun 11th Feb with my wife, daughter and dog. The room was very clean, huge smart TV, tea/coffee facilities and very spacious! We had a great stay and would definitely stay again. Lynn, the host was very nice, friendly and helpful.. showed me around all the facilities and showed us how to use the key codes. All rooms have individual locks/codes which is great for security. It was one of the only places in the area that is dog friendly and it turned out to be the cheapest (although you do have to pay an additional £10 for the pet which wasn't advertised on the website). Very reasonable prices, had a great nights sleep, very comfortable - no complaints at all. The only slight negative is having to share the toilets (but we knew at the point of booking that they were shared), that being said, they were very clean so can't grumble at all! My wife said the family room could do with a big mirror on the wall (where that tiny one is currently in place) as she struggled getting ready, the one that is there is so small and low - it will also make the room look even bigger too so win-win. We had a great stay and look forward to staying again, thank you for looking after us Lynn - hope to see you again soon 👍
Stayed 1 night in Feb 2024

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Dom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only downside is having to share a bathroom and a shower

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, friendly staff
Stayed 1 night in Sep 2023

8/10 Good

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and in good repair
Very clean and in good repair. Situated on a scruffy street in Grimsby (like most of Grimsby!) but would reccommend.
Stayed 1 night in Sep 2023

8/10 Good

Rebecca

Stayed 1 night in Apr 2023

2/10 Terrible

Glyn

Travelled with family and small children
Disliked: Staff & service
Upon arrival was taken to a double room even though my booking clearly showed large family room. They wanted extra to get the room I had booked. It felt like a well used routine.
Stayed 1 night in Feb 2023

8/10 Good

Paul

Stayed 1 night in Oct 2022

4/10 Poor

Pamela

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing like the Description or the pictures, shares toilet, blocked tiny sink, shared single shower cubicle for the whole bottom floor.. very uncomfortable beds. Never slept worrying about my van being broke in to ? Staff was friendly but I wouldn't stay again even if it was £25 a night.
Stayed 1 night in Sep 2022

10/10 Excellent

Kelly

Stayed 1 night in Sep 2022

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice owner after having an emergency at 11pm and was very welcoming.
Stayed 1 night in Jul 2022

10/10 Excellent

Adam

Stayed 3 nights in Jul 2022

2/10 Terrible

Chantelle

Stayed 1 night in Jun 2022

10/10 Excellent

M

Stayed 1 night in May 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I think it suits the more work clientele The parking was non existent I parked at my sons , which was 500 yds up road , as nothing anytime by room It was clean , friendly The TV was so so Not many channels Breakfast i never have , so cant comment
Stayed 2 nights in Mar 2022

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid for business travel
Absolutely horrific, the area is very run down and I didn’t feel comfortable to even leave my equipment and items in the room whilst going for dinner, so I stayed in.
Stayed 2 nights in Nov 2021

4/10 Poor

Ian

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

scott

Stayed 1 night in Oct 2021
Response from Kevin on 14 Oct,2021
Many thanks. Welcome again

4/10 Poor

Abdul hameed

Business traveller
Disliked: Staff & service, property conditions & facilities
It was terrible 11 pm people are still moving on the upstairs making noise with pets
Stayed 2 nights in Sep 2021

10/10 Excellent

Rhythm

Stayed 1 night in Sep 2021

2/10 Terrible

Michael

Disliked: Staff & service
Can't say as there was a big mix up over the booking and when we arrived they had no room for us, they did promise to reimburse though
Stayed 1 night in Jul 2021

10/10 Excellent

atlanta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing for families
Staff were amazing really good with the children guiding us to the beach the local community to the shops I have an autistic child she went above and beyond making her feel special thankyou we coming again
Stayed 2 nights in May 2021

4/10 Poor

Alfredo

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
once in a life time
I could not have a shower because there was NO HOT WATER. Breakfast is cereals or toast on a self-service system where you have to clean your own dishes. That should be warned at the time of booking. Communal fridge for guests. Some put labels saying some food was privately own. I did not know if the milk in the fridge was for private or communal use. I ended walking out and having breakfast somewhere else. Nobody available in the morning to ask. I was received by a lady with no mask. When she saw me wearing mine she put it on but it barely covered her lips. Her nose was exposed all the time and her mask kept falling. Not very good when we are going through a pandemic of covid. That was the first impression and it was not good. I phoned the day before of my arrival to confirm it. I talked to a gentleman. The following day I received a call from a lady asking for the time I was planning to arrive. That man had no passed the message to her. While I was checking in I received a second phone call asking for my time of arrival. It is obvious they are a bit disorganised.
Stayed 1 night in Mar 2021

6/10 Okay

Jan J

Business traveller
Liked: Cleanliness, staff & service
I saw better even for that price range
The place is not so bad but some information is not exactly as presented. "Parking available" means that you will park somewhere on the other street in front of others' people houses. There is no way that you will park in front of the hotel as there are few scrapyard cars parked. The neighbourhood looks dodgy so leaving your car somewhere is not relaxing. "The breakfast" means that there is kitchen with milk and cereals so I have no idea why they need to know that you need a breakfast in advance. Luckily the kitchen is mostly busy with people not wearing masks so good luck in preparing that breakfast.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
loved it
really nice host and lovely room, facilities were easily accessible
Stayed 1 night in Feb 2021

8/10 Good

Teresa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been amazing stay
Stayed 3 nights in Oct 2020
Response from Kevin on 21 Oct,2020
Thanks so much

10/10 Excellent

Daria, Bristol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money. Room was very clean and comfortable. Large TV in our room. It is a shared bathroom but just across the hall so no big deal. We were greeted within minutes of our arrival and shown the room. No issues. Would stay again.
Stayed 1 night in Oct 2020
Response from Kevin on 14 Oct,2020
Thanks so much. Welcome again.

6/10 Okay

Heather

Travelled with family
Stayed 1 night in Aug 2020

6/10 Okay

Gemma

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Aug 2020

6/10 Okay

keith

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

2/10 Terrible

Lee, Leeds

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
It was a dump and a strong smell of drugs and not a very nice area was not worth the money paid
Stayed 1 night in Aug 2020

2/10 Terrible

Georgia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from kev on 7 Jul,2020
Please call us if you are not happy with anything. We will try our best to make you happy. Thanks

8/10 Good

Karl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

6/10 Okay

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the only thing I found annoying was the noise from upstairs room The owners were good The room was ideal for what I wanted The bed was excellent
Stayed 2 nights in Feb 2020

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay
This is a fabulous reasonably priced place to stay if you are fine with a shared bathroom which I am. I've stayed here twice now and will definitely use it again. Alway a warm welcome on arrival, clean rooms and facilities, good WiFi and large screen free-view TV. and free on-street parking.
Stayed 1 night in Feb 2020
Response from Kevin on 7 Feb,2020
Thanks so much.

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2019
Response from Kev on 2 Jan,2020
Please call us if you are not happy with anything. We will tey our best to make you happy. Thanks

6/10 Okay

Siobhan

Stayed 2 nights in Jan 2019
Response from kaz on 28 Jun,2019
We would be happy to give you compensation for the distress we caused to you. Please call us to get the compensation. Welcome again:)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from kaz on 28 Jun,2019
sorry we could not meet your expectation, thats why you did not give us 10 out of 10 score. We would be happy to give you compensation for the distress we caused to you. Please call us to get the compensation. Welcome again at regent guest house Grimsby:)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money.
Stayed 1 night in Oct 2018
Response from kaz on 28 Jun,2019
sorry we could not meet your expectation, thats why you did not give us 10 out of 10 score. We would be happy to give you compensation for the distress we caused to you. Please call us to get the compensation. Welcome again at regent guest house Grimsby:)

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money. Good service from manager and the room was spacious and tidy.
Stayed 1 night in Oct 2018

10/10 Excellent

Rune

Stayed 1 night in Dec 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2020