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Reviews of Haijun Hotel

3.5 out of 5
Haijun Hotel
299, Yanjiang road C., Guangzhou, Guangdong

Reviews

6.4
Rating 10 - Excellent. 22 out of 295 reviews" "
Rating 8 - Good. 102 out of 295 reviews" "
Rating 6 - Okay. 104 out of 295 reviews" "
Rating 4 - Poor. 34 out of 295 reviews" "
Rating 2 - Terrible. 33 out of 295 reviews" "

6.4/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities
the front desk clerk was kind of rude. possible due to bad English. the housekeeping was nice that offset part of the defficiency.
Stayed 2 nights in Nov 2019

10/10 Excellent

Chen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Hotel was ok but the room was a bit old and you could smell smoke everywhere, from the corridor to the bedroom.
Stayed 1 night in Jul 2019

6/10 Okay

HOCK LEONG

Liked: Cleanliness, property conditions & facilities, room comfort
Just to get for short not much things being explore at near. But over hotel room is fine.
Stayed 1 night in Dec 2018
Response from Nicole on 26 Dec,2018
Hello, thank you for choosing to stay at our Haijun Hotel in Guangzhou. It's a pleasure to receive your pertinent evaluation. We look forward to providing you with better service. Welcome to choose Haijun Hotel again. Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and clean and convenient to train station. Cheap too.
Stayed 3 nights in Nov 2018
Response from Nicole on 26 Dec,2018
Hello, sir. Thank you very much for choosing to stay at our Haijun Hotel in Guangzhou. It's an honor to receive your pertinent evaluation. We look forward to providing you with better service. Welcome to choose Haijun Hotel again. Thank you.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
The hotel is located in a commercial building with no dedicated elevators and shares elevators with many other unrelated people. There is no security guard in the lobby and there is no sense of security. Moreover, the equipment is also very old, and other floors are being renovated during the period, which is very noisy. The breakfast is small and the service is very poor.
Stayed 1 night in Nov 2018
Response from Nicole on 29 Dec,2018
Hello, sir. Thank you very much for choosing to stay in our Haijun Hotel in Guangzhou. Sorry to fail to meet your expectations. For the valuable advice we have given, we will reflect it to the relevant departments. The equipment and decoration of our hotel have been upgraded. We will strengthen the training of our staff. We look forward to providing you better service. Welcome to choose Haijun Hotel again. Thank you.

6/10 Okay

Verified traveller

Stayed 2 nights in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked 2 king size bedrooms for 4 nights when I checked in they told us that no more king size room and they insist us to take the double bed rooms. Besides the staff are rude and no respond when we talk to them
Stayed 4 nights in Nov 2018
Response from Nicole on 26 Dec,2018
Hello, Thank you very much for choosing to stay in our Haijun Hotel in Guangzhou. I'm sorry to fail to meet your expectations. For your valuable comments, we will reflect the questions you raised to the relevant departments. We will strengthen the training of our staff. We look forward to providing you with better service. Welcome to choose Haijun Hotel again. Thank you.

10/10 Excellent

An

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good service
Good hotel
Stayed 4 nights in Oct 2018
Response from Nicole on 26 Nov,2018
Dear guests, thank you very much for staying at Haijun Hotel. It's a great pleasure for us to let you spend a leisure time here. Thank you very much for your recognition of our hotel. We are very honored to do so. We will continue to maintain and strictly require every employee with higher standards, so that each employee can provide unforgettable and personalized services for guests. Guangzhou Haijun Hotel staff sincerely look forward to your visit again.

10/10 Excellent

MPic, Utah, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very helpful staff, room was always clean and pleasing to return to after a long day of walking. Liked the fact that we were in a bustling neighborhood. Would have liked more souvenir shops nearby
Stayed 7 nights in Oct 2018
Response from Nicole on 26 Nov,2018
Dear guests, thank you very much for staying at Haijun Hotel. It's a great pleasure for us to let you spend a leisure time here. Thank you very much for your recognition of our hotel. We are very honored to do so. We will continue to maintain and strictly require every employee with higher standards, so that each employee can provide unforgettable and personalized services for guests. Guangzhou Haijun Hotel staff sincerely look forward to your visit again.

2/10 Terrible

john, london

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Damp smell
We’re do I start no one at reception speaks English impossible to even try to talk to all 3 of them No help even after 2 weeks very rude room very dated 60 70 smells of damp bedding damp every night cloths in wardrobe damp WiFi that’s a joke tv there’s another joke no help from staff to sort any off this out breakfast very poor
Stayed 14 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is near to seafood restaurant and nice seafood but prices are expensive.
Stayed 1 night in Jul 2018

2/10 Terrible

gerry, toronto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
disgusting
very old hotel from the 50,s a/c hardly worked very hot in room fridge did not work not clean only Chinese t v no English t.v pictures on your site very deceiving I didn't stay I checked out,I should get a refund for being misled Hotel staff not friendly Gerald Small
Stayed 3 nights in Jun 2018

10/10 Excellent

Nidhiroj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Rakesh

Liked: Cleanliness, property conditions & facilities, room comfort
Good location.
Very good location right on bank of Pearl River and lot of night clubs at a walking distance. And a reasonably descent hotel. But staff attitude has some shortcomings.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Overall, the standard of this hotel is better than our expectation (after reading all the bad reviews). 1. about 8 minutes walk to Tuanyida MTR station and bus terminal 2. good spread of breakfast items 3. Room is clean 4. Toiletries are free (contrary to some reviews) The main drawback is the persistence smell of light cigarette smoke in the Non-Smoking room throughout our 5 nights stay.

6/10 Okay

Aky, england

Disliked: Cleanliness
Amenities
Close to amenities,shopping and restaurant.. But the carpet in the rooms is a little dirty and tired, needs changing. Apert from that over all ok for the price. Food is ok.
Stayed 7 nights in Nov 2017

8/10 Good

lubeman, Perth Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great location
Was a good stay except no English tv and the bed is like concrete, all in all a good clean hotel in a good area
Stayed 6 nights in Oct 2017

6/10 Okay

Peter, Australia

Paid for a "Standard Single Room" and got what you
Paid low cost and stayed in a Standard Room which was very small but for 2 nights was sufficient. Very positive is the dining room and the buffet breakfast which offers a lot and of good quality!!
Stayed 2 nights in Aug 2017

6/10 Okay

Kwok Wah Joseph

Liked: Staff & service
Stayed 2 nights in Sep 2017

8/10 Good

Lee Keng Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is a quiet place, and convenient location to shopping area and subway station
Stayed 3 nights in Aug 2017

8/10 Good

Mechanic, Guangzhou

Liked: Cleanliness, property conditions & facilities, room comfort
An alternative river view in old city center
A bit aged hotel with decent room space and average amenities. Breakfast was ok, staff was polite and they do have river view in some rooms.
Stayed 2 nights in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Rude staff and inaccurate info on the booking page
Staff was very rude and unhelpful, never even bothered to answer our questions or help us out. On the booking page it also said an extra person for breakfast would cost approx $28 CNY, yet at the front desk the lady said it is $38 CNY and when I showed them the hotels.com booking page they were like "I don't know, not my problem, that's your problem" then proceed to give us a dirty look and walked away.
Stayed 4 nights in Jul 2017

6/10 Okay

Loo, Thailand

Disliked: Cleanliness, staff & service, property conditions & facilities
old room, close to river, far from metro
- very old room - high humidity in room - far from Metro, so walking or taxi

10/10 Excellent

Margaret, Calgary, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with view of the Pearl River.
Excellent complimentary breakfast. Close to everything that we wanted to do. Taxi ride from airport was reasonably priced but bus and train is not far from the hotel.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not very foreign friendly tv in Chinese, phone in Chinese and no one to tell you how to change to a different language .the staff didn't know English. the internet worked maybe 1 hour out of the day if I wanted internet I had to go outside and get on a unsecured line to have internet.the staff wasn't very friendly I had a employ of the hotel say something to me in his language and by the way of the other two people standing there laughing im sure it was a insult.

6/10 Okay

LEE

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Hotel ok. Surrounding area filthy smelly, will not recommend to friends.u

8/10 Good

James, Thailand

Liked: Cleanliness, staff & service, room comfort
Very good location
Haijun is located in walking distance to upscale shopping & transit systems. The river view is fabulous, at street level or from the room. Hint: opt for the river side room! Other reviewers have knocked the hotel for charging for toiletries. How petty. Every seasoned traveler should bring such, regardless. My wife and I enjoyed our stay and will recommend Haijun to our friends.

8/10 Good

John, SG

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay
Hotel at great location, and breakfast had a lot choice, nice service.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

chris, vancouver

Disliked: Property conditions & facilities
hotel by the river
room smell of smoke, no bathroom in lobby. no smoking in lobby but people still smoked away. fair walk to the subway. close to peking street. breakfast was good.

6/10 Okay

chris, yvr

ok hotel by the river
good location. breakfast good. staff ok. no washroom in lobby.

8/10 Good

vengly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Amazing location right in the heart of Guangzhou with Pearl river in from of the hotel.

8/10 Good

Tynno, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and good position
I like the room but is a little small. Very good food and nice view to river when take breakfast.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
For just one day
I took the least expensive single room - needed for one or two night, after all I spend just one night in this hotel. These single rooms are squeezed on the side of the hotel with small window, quite depressing. Standard Chinese breakfast not that bad.

2/10 Terrible

Carl, melbourne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay at the hotel
Do not stay or book this hotel, sleeping on the street will be 10 times better, poor service very poor food. Everything was bad and very smelly and no one can talk English too

2/10 Terrible

Alvina Kusuma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel ever!
I stayed in this hotel for 4 nights, but they only give me for soap 1 night only. So for tomorrow, like day 2 to day 4 no more soap, need to pay 5 Yuan for small bottle. Can you imagine when you sleep in the hotel with no soap? The bathroom cleanliness is the worst. Stink and very dirty especially in the corner. Out side the the room, have a lot of mosquitoes, so they put a strong insecticide smell. I guess its dirty and humid so the mosquitoes a lot. Dont stay in this hotel!

6/10 Okay

Celine Lee, Malaysia

Liked: Cleanliness, staff & service, room comfort
nice
have difference price, when i sow expedia promotion price is RM168 but when i click on buy then come out RM189, when i sow including breakfast, but comfirm buy come out is no including breakfast, have abit dissappointed.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
don't expect much..
OK for the price. don't expect a non smoke room if requested. all they is spray some air fresher and open the window. the size of the room is not as advertised, it about half the size. my room size is less than 200 sq ft, it advertised about 377 sq ft

6/10 Okay

WING SAN, Hong Kong

Disliked: Property conditions & facilities, room comfort
The old name of this hotel is Bai Ling Hotel
This hotel was acquired by another group and has been renamed to Haijun Hotel from Bai Ling Hotel. It took us nearly two hours to get to this hotel from the Beijing Road metro station because most locals don't know this hotel by the name of Haijun but Bai Ling.

8/10 Good

Chavala, Bangkok,Thailand

Liked: Property conditions & facilities
good and convenience
Hotel is locate at river side have good view and can be walk along river side . Hotel provide bus to and back from Canton fair that convenience for business visitor who will visit the fair. Hotel is near Beijing road that can be walk to.

2/10 Terrible

LAM

Disliked: Staff & service, property conditions & facilities, room comfort
THIS HOTEL ALL IS SMOKING ROOM, NO KING BED, IS ONE STAR HOTEL, AIR CONDITIONING IS 25 C

8/10 Good

Leslie

Liked: Room comfort
Great location for nightlife, value for money
This was a good hotel for its price, very large sized rooms and also great location on the river. The rooms were reasonably clean but also had an issue with building work in early in the morning which was very loud.

8/10 Good

Gregory, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly hotel at a good price
Nice friendly hotel....on the river...great views...many good cheap restaurants around the hotel

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
There is no heat in the room, it was very cold at night. The room attendant never clean anything under the bed or sofa, there are always trash inside there. People would still come in the room to clean even if the "Do Not Disturb" sign is hung. 2nd and 3rd floor are KTV. A lot of drunk people at night going crazy.

6/10 Okay

vin and chris, Melbourne

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Visit in Spring.
Two negatives. 1. Renovation of dining hall meant unwelcome noise and no I house dining. Hotel next door has great restaurant 2. No heating. Our visit coincided with the coldest week in living memory. It snowed! The reception staff gave us one of their heaters for our room which worked a treat. Bedding was sufficiently warm.

8/10 Good

Joseph, Mombasa . Kenya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel Staff.
Stay was ok. Become sick and a staff by the name Kido took me to hospital and stayed with me for 6 hours and helped with all the process and interpretation. Thanks a lot to you Kido. Your kind assistance is highly appreciated.

10/10 Excellent

BRENDA, grafton ma usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
excellent value. definitely opt for the river view . it was worth it.

8/10 Good

Chung Hon Gilbert

Good location at cheap price.

4/10 Poor

Tony, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much lower than my expectation
Booked two queen beds room but assigned three twin beds room. The river view room window is extremely narrow which is about one meter wide. Hotel is old and not maintain well.