Thank you for chose our hotel! Best wishes!

Dear Reid:Thank you very much for choosing to stay in this hotel !We will try to improve the network problems you put forward.But sometimes it's a public network, and there are more people using the network. Or some network addresses that do not belong to the country, because of the national regulations, you can not use it.We are very sorry, hope you can understand it.

I'm sorry, because of the late time .The receptionist want to try to communicate with you but feels that you are angry. They want to try to communicate with you but you had refused to change the room, then, can only let you rest first. Because the receptionist has worried that you are not satisfied with them, they have not been able to accept your payment. And for these reasons, we have cancelled the order for you free of charge. The receptionist also try to communicate with you again, maybe wrong or English level is not enough, failed to resolve the problem for you I'm really sorry! The front desk staff also reported to the leaders several times, which was not satisfactorily solved at the time, which caused you not to get a real rest. We want to apologize for your but we don’t know how to contact. The hotel can only make an apology for you in this review. We hope you can eliminate the displeasure. We are very sorry about which the things let you uncomfortable . We will try to strengthen our staff's English training and service awareness. We will try to get your choice in the future! Wish you a happy life work !