Front of property
Check availability

Reviews of Hạ Long Starlight Hotel

3 out of 5
Hạ Long Starlight Hotel
1A Anh Dao, Bai Chay, Ha Long, Quang Ninh

Reviews

7.8

Good

Rating 10 - Excellent. 4 out of 14 reviews" "
Rating 8 - Good. 5 out of 14 reviews" "
Rating 6 - Okay. 4 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was accommodating and helpful. Hotel bar was reasonable and conveniently located. Pretty sure the food at the restaurant was sourced out to local establishments. Laundry service was quick and affordable but two shirts and a pair of socks came back with stains.
Stayed 2 nights in Dec 2017

6/10 Okay

Courtney

Basic at best
Basic room, not ideal location but affordable. Very loud whilst sleeping, friendly enough staff but amenities are simple. Be aware that the location isn't particularly convenient to anything if you are only walking around, you will need taxis to see any of the bay. We were on a budget trip but were disappointed by the experience.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Staff, smart location
The staff is very helpful and Nice. They helped with booking trips and gave tips about stuff to do. Rooms are nice, great value. Recommended for couples and budget travellers
Stayed 2 nights in Nov 2017

4/10 Poor

Verified traveller

Disliked: Staff & service
No lift, windows opened all levels
No complementary water, like all other hotels. Was clean, had WiFi.
Stayed 2 nights in Oct 2017

10/10 Excellent

Becci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem of a hotel - amazing reception staff!
Starlight is a great hotel, we were very pleasently surprised considering the cost! It's nothing special but the rooms are modern, comfortable and have everything you need for a good stay. The receptionist is amazing and so helpful with anything and everything you need - she even ordered delicious local food for us to enjoy in our rooms after a long day in Halong Bay! The surrounding area has plenty of bars and restaurants. Would highly recommend Starlight.
Stayed 2 nights in Aug 2017

6/10 Okay

Esther

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not recommended
We stayed overnight on our wat to Cat Ba. The room was nice and comfortable. I found the service to be unfriendly and unhelpful. All the rooms connect to a central staircase going down to the reception. The placed a family in two rooms, one next to us and one kitty corner. The children were running and screaming until 9:30 at night. Both my husband and I let gem know it was too noisy but the hotel staff did nothing until we complained. I couldn't understand did until the person on reception was chatting with the person up on the forth floor. Rather than take a taxi to the ferry, the staff drove us for the same cost but his driving was scary and we are familiar with the driving in Vietnam. So staying here, you shouldn't expect any peace or any quality service

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT CHOICE VALUE AND COMFORT
Excellent little 3 star. Good value for money. Helpful staff. The afternoon boat trip on Halong Bay was lovely despite low season and the choice of cave visit at the end of the tour was stunning. Nice 4 hours all the photo ops I needed. Pick up and drop off from Starlight but no add ons like kayak or lunch = £14. Job done.

8/10 Good

Abdul Hadi As ad bin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Staff was very helpful
Response from General Manager on 13 Jan,2017
cảm ơn bạn đã lưa chọn sarlight chúng tôi . Hy vọng lần sau đi nghi bạn sẽ lai lựa chon hotel chúng tôi .chúc bạn luôn may mắm

6/10 Okay

Sussi

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Føler os snydt
Hotellet var ok, men EF stadig vred over at vi ikke fra hotellet var blevet informeret om at der kunmåtte være 2 personer på værelset, vi havde bestilt 1 værelse til 3 personer
Stayed 2 nights in Jan 2018

8/10 Good

HSU HUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

10/10 Excellent

Mauro, Caorle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posizione ideale
Hotel pulito centrale e confortevole staff professionale. Consigliato
Stayed 1 night in Nov 2017

8/10 Good

PIERRICK, France

Liked: Staff & service
personnel gentil et arrangeant
Stayed 2 nights in Sep 2017

8/10 Good

Markus

Liked: Cleanliness, staff & service
Hyvä hinta-laatusuhde
Hotelli oli hyvä ja siisti, ainoa ongelma oli ettemme saaneet 3 hengen huoneeseen lisäsänkyä kolmannelle. Ei aamupalamahdollisuutta