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Reviews of Bitterroot River Inn & Conference Center

2 out of 5
Bitterroot River Inn & Conference Center
139 Bitterroot Plaza Drive, Hamilton, MT

Reviews

9.2

Wonderful

Rating 10 - Excellent. 701 out of 1002 reviews" "
Rating 8 - Good. 233 out of 1002 reviews" "
Rating 6 - Okay. 41 out of 1002 reviews" "
Rating 4 - Poor. 13 out of 1002 reviews" "
Rating 2 - Terrible. 14 out of 1002 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visited the area for a wedding and received the hotel as a suggestion. I was not disappointed. I also needed some additional help with adjusting my reservation and was met with the most awesome help. I needed to change the configuration and number of beds. The help was instant and the staff was so underatanding of my situation. I truly appreciate the ease in which things were taken care of. I would recommend this hotel to anyone staying in the area.
Stayed 3 nights in May 2024
Response from Cyndy-Guest Experience Representative on 23 May,2024
Michael, We host many weddings at the Bitterroot River Inn & Conference Center, and we are delighted that someone recommended our hotel for your visit to Hamilton. We are happy to make changes to third-party stays if we can do so. Thank you for your great review and for sharing your wonderful experience at our property.

10/10 Excellent

Natalie

Travelled with family
Liked: Amenities, property conditions & facilities
Everything was great!
Stayed 1 night in May 2024
Response from Cyndy-Guest Experience Representative on 22 May,2024
Natalie, We are delighted you enjoyed everything about your recent experience at the Bitterroot River Inn & Conference Center. We hope you will return and have another lovely trip to Hamilton.

10/10 Excellent

BOB

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable. The family enjoyed the pool area, but if the sliding doors to the outside would open, we’d have enjoyed it more!
Stayed 2 nights in May 2024
Response from Cyndy-Guest Experience Representative on 21 May,2024
We are delighted your family enjoyed the lovely pool and hot tub, Bob. We are sorry we can not open the patio doors permanently, but weather is a factor, and the equipment in the pool room will not work efficiently if they are left open. We hope you will return to enjoy another great experience at our hotel.

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful whenever we had a question. Nice Breakfast with a lot of variety. Room was clean and comfortable. My one recomendation would be a second lamp by the bed, although this is a common problem with many motel rooms. As it is, only one person can read at bedtime. Anyway, we were quite pleased with everything.
Stayed 1 night in May 2024
Response from Cyndy-Guest Experience Representative on 17 May,2024
We are delighted you enjoyed a wonderful experience at our hotel, Kevin. Thank you for the great review and we will look into adding more bedside lighting in those rooms with king beds. We are thrilled you will be joining us again at the Bitterroot River Inn & Conference Center when you are in Hamilton.

10/10 Excellent

Sherry

Liked: Cleanliness
Stayed 2 nights in May 2024
Response from Cyndy-Guest Experience Representative on 17 May,2024
Thank you for your lovely rating, Sherry. We are glad our team at the Bitterroot River Inn & Conference Center made your experience memorable. We hope to share our hospitality with you again.

10/10 Excellent

ernest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Availability, location
Stayed 1 night in May 2024
Response from Cyndy-Guest Experience Representative on 17 May,2024
Thank you for the awesome rating, Ernest. We are glad you enjoyed the Bitterroot River Inn & Conference Center's convenient location. We are eager to host many more great experiences for you in the future.

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
The two ladies that ran the desk were exceptionally friendly and outgoing made me feel welcome immediately. I will stay there again. Only thing I would add is just a little more variety like bagels or muffins with the morning breakfast otherwise, it was also excellent.
Stayed 2 nights in May 2024
Response from Cyndy-Guest Experience Representative on 17 May,2024
Thank you for your lovely comments about our friendly front desk staff, Curtis! We appreciate your menu suggestions and will run it by our management team. We are delighted you will return to the Bitterroot River Inn & Conference Center for another excellent experience.

10/10 Excellent

Melvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nicest place in town
Stayed 1 night in May 2024
Response from Cyndy-Guest Experience Representative on 17 May,2024
Melvin, Thank you for the wonderful Bitterroot River Inn & Conference Center review. We are delighted you feel our location is the best in Hamilton, and we would love to see you again.

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Great place; great rooms. Could not get a deceit. Booked up! Definitely stay here again!
Stayed 1 night in May 2024
Response from Cyndy-Guest Experience Representative on 14 May,2024
Thank you, Bill, for the awesome rating and review of the Bitterroot River Inn & Conference Center. We are glad you will stay with us again and hope you can locate your receipt through Expedia.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Cyndy-Guest Experience Representative on 12 May,2024
Mark, We are grateful for your excellent rating and for choosing the Bitterroot River Inn & Conference Center to host your stay in Hamilton, Montana. We look forward to seeing you again.

8/10 Good

Kelly

Travelled with family, Business traveller
Nice stay
Stayed 1 night in Jan 2024
Response from Cyndy-Guest Experience Representative on 11 May,2024
Kelly, We are glad you enjoyed a pleasant stay at our hotel in The Beautiful Bitterroot Valley. We hope you will return soon for an even better experience at our location in Hamilton.

10/10 Excellent

Linda, RIVERDALE

Travelled with family
Liked: Amenities
The staff was awesome - kind and helpful! Rooms were clean (as was the entire hotel). The property was well maintained. Cookies are provided every evening and a nice breakfast is available each morning. I have stayed there several times before and plan to stay there again when visiting the area in the future.
Stayed 3 nights in May 2024
Response from Cyndy-Guest Experience Representative on 9 May,2024
Linda, Thank you for the stellar review! We are glad you have continued to stay with us and trust the staff of the Bitterroot River Inn to make you comfortable. We look forward to seeing you again.

8/10 Good

Denise

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Hamilton. Friendly staff, nice room. Will stay again if in the area.
Stayed 1 night in May 2024
Response from Cyndy-Guest Experience Representative on 9 May,2024
Denise, We hope your travels will bring you back to the lovely Bitterroot Valley. Thank you for the great review of our services at the Bitterroot River Inn.

10/10 Excellent

Gail

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was so cozy, and the staff was very friendly!
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 4 May,2024
Gail, Thank you for the review and great rating. We are glad you had a comfortable experience at the Bitterroot River Inn & Conference Center. We hope to share our hospitality with you again.

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm and welcoming, great customer service. Hot breakfast with many options.
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 2 May,2024
On behalf of our Bitterroot River Inn & Conference Center team, Thank you for your review. We are delighted you enjoyed a wonderful experience and hope you will return to the Valley again for another fantastic stay.

10/10 Excellent

David

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 29 Apr,2024
David, We are delighted you enjoyed an outstanding experience at the Bitterroot River Inn & Conference Center. Thank you for the awesome rating and review. We look forward to hosting another visit for you.

8/10 Good

Caroline

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Super!
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 29 Apr,2024
We are glad you enjoyed a super experience at the Bitterroot River Inn, Caroline. We hope you will enjoy another lovely stay with us when you are in Hamilton, Montana, again.

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I liked it
Stayed 4 nights in Apr 2024
Response from Cyndy-Guest Experience Representative on 22 Apr,2024
Robert, We are glad you enjoyed your recent stay at the Bitterroot River Inn & Conference Center. Thank you for awarding five out of five stars for our service and comfortable accommodations. We hope you will return to visit us again when you travel to Hamilton, Montana!

10/10 Excellent

Christopher, Omaha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms great location
Stayed 3 nights in Apr 2024
Response from Cyndy-Guest Experience Representative on 18 Apr,2024
Thank you, Christopher, for reviewing your stay at the Bitterroot River Inn & Conference Center. Our scenic location in the Bitterroot Valley has pleased many of our visitors, and we are glad you enjoyed it, too! We hope you will return and have another great experience with us.

8/10 Good

Katherine, Henderson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here often when visiting family. Very nice and good breakfast options. Evening cookies are always a plus!!
Stayed 3 nights in Apr 2024
Response from Cyndy-Guest Experience Representative on 16 Apr,2024
Thank you for your kind review, Katherine. We are delighted you made the Bitterroot River Inn your choice in Hamilton when visiting family. We also enjoy seeing you and hope you will return soon.

10/10 Excellent

Joe D.

Travelled with partner
Liked: Amenities
Only problem we experienced was a stopped up Sink! Best place to stay in Hamilton, Montana! Excellent breakfast and great, maintained walking trail behind the property!
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 16 Apr,2024
Thank you, Joe D., for the awesome review. We are glad you enjoyed your recent stay at the Bitterroot River Inn & Conference Center. Providing a beautiful setting at the doorstep of the Trailways and scenic Bitterroot Valley is our pleasure. We were delighted to see your review and appreciate your kind comments. We hope to see you again soon.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 15 Apr,2024
We are grateful for your excellent rating, Mike! Thank you for choosing the Bitterroot River Inn & Conference Center to host your visit to Hamilton, Montana.

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was disappointing that the sauna was out of order some of our stay. Don and staff were very welcoming and polite.
Stayed 3 nights in Apr 2024
Response from Cyndy-Guest Experience Representative on 10 Apr,2024
Thank you for your review, Susan; we are also disappointed with the repairs needed on the sauna. Thank you for your patience while the work was being done, and we hope you had an opportunity to enjoy this wonderful amenity. We are eager to share our hospitality with you again when you are in Hamilton.

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 10 Apr,2024
Thank you, Ralph, for your positive rating! We are proud to provide a pleasant space for guests to enjoy at the Bitterroot River Inn & Conference Center. We hope you will be our guest again soon.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
We always try to stay here when in the Bitterroot valley. Easy access. Easy parking with large area next door. The toilet in our room had flushing issues.
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 6 Apr,2024
It was good hosting another lovely stay for you at our hotel in Hamilton, Daniel. We are glad to address the commode issue, and thank you for letting us know about the need for repairs. We hope you will return to visit again soon.

10/10 Excellent

Jin Ouk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came in on unexpected circumstances. I booked the trip Monday for that Tuesday thru Saturday. Other family members book there as well with same time frame and allowed their dogs to stay as well. The continetal breakfast was the best I have ever had. Other places only serve fruit and waffle machine...this place had quite the choice if warm choices! All the employees were very nice and accommodating! I cant thank them enough for a very pleasurable stay in a not so great situation. Highly recommend this place!
Stayed 4 nights in Mar 2024
Response from Cyndy-Guest Experience Representative on 5 Apr,2024
Jin Ouk, We are sorry for the circumstances that brought you to The Bitterroot River Inn. We are glad you and your relatives enjoyed our hospitality and welcoming atmosphere. We hope to see you in better times. Thank you for taking a moment to write a lovely review when you have other more pressing things on your mind. We truly appreciate it.

8/10 Good

Angela, Benton City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. A little noisy in the morning due to 3rd floor carpet installation. Beds need to be updated. (Hard enough to make your back sore.) Still the best place to stay in Hamilton.
Stayed 3 nights in Mar 2024
Response from Cyndy-Guest Experience Representative on 4 Apr,2024
Thank you for your feedback, Angela. We have scheduled the carpet replacement to begin as late as feasible to have as little impact on our guests as possible. At check-in, we forewarned our visitors of the work being done and appreciated their understanding and patience. We are glad you enjoyed visiting us in Hamilton and hope to see you again.

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful, friendly staff greeting us, super clean room, comfortable bed, breakfast option~ will stay here again! THANK YOU VERY MUCH!
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 2 Apr,2024
We enjoyed hosting your magnificent stay at the Bitterroot River Inn & Conference Center, Virginia! We are delighted you will return to visit us again! Thank YOU for being our guest and for an amazing review.

10/10 Excellent

Kay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our “go to” place to stay. Staff are extremely friendly and helpful. Rooms are clean. Close to restaurants and an overall great experience
Stayed 1 night in Feb 2024
Response from Cyndy-Guest Experience Representative on 2 Apr,2024
Thank you, Kay, for sharing your positive review with us. We are glad your stay at the Bitterroot River Inn & Conference Center was comfortable, and our team is always delighted to welcome you.

10/10 Excellent

Laura

Stayed 1 night in Mar 2024
Response from Cyndy-Guest Experience Representative on 20 Apr,2024
Laura, We are grateful for your excellent rating and for allowing the Bitterroot River Inn & Conference Center team to make you comfortable and share their hospitality with you.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cyndy-Guest Experience Representative on 29 Mar,2024
We are delighted you enjoyed the comfortable accommodations and peaceful atmosphere of the Bitterroot River Inn & Conference Center, Jennifer; we look forward to sharing our hospitality with you again when you return to the Valley!

8/10 Good

Valena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Cyndy-Guest Experience Representative on 27 Mar,2024
Thank you for your rating feedback, Valena. It was a p[pleasure to welcome you to our hotel in the Bitterroot Valley, and we would love to host another, better stay for you.

10/10 Excellent

Debbie

Liked: Amenities
They have an excellent breakfast. Lots of choices, open dining area. Very clean and inviting atmosphere. Rooms are quiet and comfortable; for the money it far surpasses anything in Missoula.
Stayed 2 nights in Mar 2024
Response from Cyndy-Guest Experience Representative on 21 Mar,2024
Thank you, Debbie, for sharing a highly complimentary review of the Bitterroot River Inn & Conference Center. It is a pleasure to welcome guests looking for a peaceful, restful place to stay. We hope you will return to Hamilton again and enjoy another lovely experience.

10/10 Excellent

Kelden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cyndy-Guest Experience Representative on 21 Mar,2024
Thank you for the excellent rating, Keldon. We are glad you enjoyed a magnificent stay at the Bitterroot River Inn & Conference Center.

10/10 Excellent

Nicole

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They allow dogs and it was no extra charge. The pool and hot tub was open 24h what made it amazing for us because we got delayed and checked in at 11pm. Breakfast was plenty and delicious. All in all a place we would totaly come back.
Stayed 1 night in Mar 2024
Response from Cyndy-Guest Experience Representative on 18 Mar,2024
Thank you for the excellent rating, Nicole. We are happy to welcome pets to our hotel at no charge. We are delighted you enjoyed the 24-hour pool access and will return to the Bitterroot River Inn & Conference Center for another visit soon.

8/10 Good

Pam

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The trails were wonderful to go on walks with our dog. To go out onto the patio with my cup of morning coffee and listen to the ducks, geese and birds is so peaceful . The beds are too hard, the pillow top you had previously were much more comfortable.
Stayed 2 nights in Mar 2024
Response from Cyndy-Guest Experience Representative on 18 Mar,2024
Pam, We are delighted you enjoyed another peaceful stay at our hotel in The Bitterroot Valley. We replaced some of our mattresses recently and would be happy to find a room for you with a softer bed when you return to visit us again. Thank you for sharing your review with us.

10/10 Excellent

Sandy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman that checked me in was helpful and very kind. The whole atmosphere was comfy and cosy.
Stayed 1 night in Mar 2024
Response from Cyndy-Guest Experience Representative on 14 Mar,2024
Sandy, Thank you for the great rating and pleasant review. We hope you will enjoy another lovely welcome and comfortable stay at the Bitterroot River Inn & Conference Center again.

8/10 Good

Tammy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could smell marijuana coming from another room
Stayed 1 night in Feb 2024
Response from Cyndy-Guest Experience Representative on 3 Mar,2024
Tammy, We welcome reports of others violating our no-smoking policy so we can address it immediately. We are sorry their behavior disturbed your visit to the hotel, and we hope you will return to enjoy a worry-free experience in the future.

10/10 Excellent

George&Nancy

Stayed 2 nights in Feb 2024
Response from Cyndy-Guest Experience Representative on 21 Mar,2024
George&Nancy, Thank you for the excellent rating! We are delighted you enjoyed a pleasant experience at the Bitterroot River Inn & Conference Center.

10/10 Excellent

Jackson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
It was an absolute pleasure staying at their hotel there’s a nice little restaurant across the street Bridget at the front desk was an absolute pleasure to work with
Stayed 1 night in Feb 2024
Response from Cyndy-Guest Experience Representative on 20 Feb,2024
Jackson, We are delighted Bridget provided wonderful service to you during your recent visit to the Bitterroot River Inn & Conference Center. It is a joy to know you were pleased with the comfort of our rooms and great location. We look forward to seeing you again in The Valley.

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in Feb 2024
Response from Cyndy-Guest Experience Representative on 17 Feb,2024
Matthew, We are delighted you enjoyed the beautiful surroundings of the Bitterroot River Inn & Conference Center. Thank you for the excellent rating, and we hope you will return to be our guest again.

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Feb 2024
Response from Cyndy-Guest Experience Representative on 15 Feb,2024
We are delighted you had a great stay at the Bitterroot River Inn & Conference Center, Julie! Our team's only goal is to make each guest as comfortable as possible during their visit to our hotel. We hope to share our hospitality with you again.

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Cyndy-Guest Experience Representative on 15 Feb,2024
Thank you, Tara, for a wonderful rating. We are glad you were pleased with our service and comfortable accommodations. We look forward to hosting another great experience for you at the Bitterroot River Inn & Conference Center.

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property. Staff is very, very nice and helpful.
Stayed 1 night in Feb 2024
Response from Cyndy-Guest Experience Representative on 13 Feb,2024
We are thrilled, Phillip, that you enjoyed the hospitality of our team. Thank you for the wonderful review. We hope you will continue to enjoy visiting the Bitterroot River Inn & Conference Center in Hamilton, Montana.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our first stay at the Bitterroot River Inn and Conference Center. Everything was spot on. Staff was friendly, room was clean with extra care taken in presentation of towels and cleanliness of room. We will definitely stay here again.
Stayed 1 night in Feb 2024
Response from Cyndy-Guest Experience Representative on 12 Feb,2024
We are thrilled you enjoyed the attention to detail of the Bitterroot River Inn staff. Thank you for sharing an outstanding review with other visitors to Hamilton. We hope to see you again soon.

8/10 Good

chris

Property ok Getting dated Gym needs updating
Stayed 3 nights in Feb 2024
Response from Cyndy-Guest Experience Representative on 6 Feb,2024
Thank you for your feedback, Chris. We have recently made some changes to our property and hope you will return to enjoy another lovely stay with us in the Valley.

10/10 Excellent

Connie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great Don & the manger were very kind & professional would definitely recommend to anyone staying in Hamilton
Stayed 3 nights in Feb 2024
Response from Cyndy-Guest Experience Representative on 5 Feb,2024
Connie, We are delighted you will recommend the Bitterroot River Inn & Conference Center to friends and family. It was a pleasure to help make your stay as wonderful as possible. We will share your kind words with Don and the rest of the team.

10/10 Excellent

Russell A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice place with a short walk to the river. I would definitely stay here again
Stayed 1 night in Jan 2024
Response from Cyndy-Guest Experience Representative on 2 Feb,2024
It was a pleasure to welcome you to the Bitterroot River Inn & Conference Center, Russell. We have been enjoying some mild winter weather lately and are glad you enjoyed your walk in the surroundings of our hotel. We are so happy you will be our guest again.

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from Cyndy-Guest Experience Representative on 31 Jan,2024
Tracy, Thank you for the 10-star rating! It was a pleasure to welcome you to the beautiful Bitterroot River Inn for a restful stay. We hope you will allow us to share our hospitality with you again.

8/10 Good

Joe, Bozeman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Cyndy-Guest Experience Representative on 29 Jan,2024
Joe, Thank you for your rating. We are glad you enjoyed a good experience at the Bitterroot River Inn and hope to have another opportunity to share our hospitality with you again.