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Reviews of Studio 6 Hampton, VA - Langley AFB Area

2 out of 5
Studio 6 Hampton, VA - Langley AFB Area
1616 Hardy Cash Drive, Hampton, VA

Reviews

5.8
Rating 10 - Excellent. 111 out of 524 reviews" "
Rating 8 - Good. 88 out of 524 reviews" "
Rating 6 - Okay. 88 out of 524 reviews" "
Rating 4 - Poor. 71 out of 524 reviews" "
Rating 2 - Terrible. 166 out of 524 reviews" "

5.8/10

Cleanliness

7.2/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

George

Travelled with pets
Disliked: Property conditions & facilities
did not get a decent night sleep in 4 days visit, loud and noisy at all hours. Bonus stars for being pet friendly, staff was courteous, otherwise unremarkable. room smelled odd as well.
Stayed 4 nights in Apr 2024

2/10 Terrible

Conor

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Its was infested with roaches and they initiated a refund for one day and i needed to tell expedia to get my money back
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 23 Apr,2024
Hi Conor,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 Terrible

Phillip

Stayed 1 night in Mar 2024

6/10 Okay

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was good and the manager was nice. The problem was when we arrived and checked in, got the key and went to the our assigned room, the door was ajar and the room wasn’t ready. We had go back to the front desk and let the manager know. He did offer us another room that would be ready in an hour. Otherwise, he was very friendly and apologized.
Stayed 1 night in Feb 2024
Response from Nancy Y. on 6 Mar,2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Bernard

Stayed 1 night in Feb 2024
Response from Rachael - GM on 4 Apr,2024
Thank you for your review! We appreciate you staying with us!

8/10 Good

Tommie

Travelled with family
Liked: Staff & service, room comfort
Many New Changes & Upgrades
I'm really impressed with the upgrades of the motel. I went away for a while and came back to a higher standard of customer service, plenty of management staff available at all times, freshly painted halls, staff calling you by name and acknowledging you. They always have towels and linen ready for you. They have more strict policies that make being there more comfortable and safe. The laundry room is cheaper than the laundromat and is accessible 24hr/day. You can use coins or pay digital with your phone. It's very convenient. As always the location can't be beat! Close to the interstate, gas station, major shopping/entertainment area, the hospital, and colleges! You can drive or catch the bus in front of the motel. I'm never disappointed staying here.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 21 Feb,2024
Hi Tommie,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Gm ops
Stayed 7 nights in Feb 2024
Response from Nancy Y. on 13 Feb,2024
Thank you for the perfect rating!!Nancy Y.#Team6

8/10 Good

Tommie

Stayed 1 night in Jan 2024
Response from Nancy Y. on 14 Feb,2024
Thank you for positively rating your stay!!Nancy Y.#Team6

10/10 Excellent

Omar

Stayed 7 nights in Jan 2024
Response from Nancy Y. on 14 Feb,2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 7 nights in Jan 2024

10/10 Excellent

Mathew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Staff is friendly. Rachael & LaVera go out of there way to help anyway you can
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 6 Feb,2024
Hi Mathew,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Ayesha

Stayed 1 night in Jan 2024
Response from Rachael - GM on 4 Apr,2024
Thank you for your review! We appreciate you staying with us!

8/10 Good

Omar

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Omar

Stayed 7 nights in Dec 2023

4/10 Poor

Diana

Stayed 2 nights in Dec 2023

2/10 Terrible

Muhammad-Yusuf

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Roxane

Stayed 1 night in Oct 2023

2/10 Terrible

Brandon

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stinks very dirty bug infested and no hot water for a week and a half with no discount
Stayed 4 nights in Sep 2023
Response from Brand Experience Team on 5 Dec,2023
Hi Brandon,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 Excellent

Tonisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property
Stayed 3 nights in Nov 2023
Response from Brand Experience Team on 5 Dec,2023
Hi Miles,Thank you for the perfect rating!!Lilith#Team6

6/10 Okay

Miles, Newport news

Disliked: Cleanliness, property conditions & facilities
Just be mindful and aware of your surroundings.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 5 Dec,2023
Hi Traveler,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

6/10 Okay

Michael

Stayed 2 nights in Nov 2023

2/10 Terrible

Miranda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Brenda

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
There was always ice in the ice machine. The front desk people were very friendly.
Stayed 4 nights in Nov 2023
Response from Nancy Y. on 28 Nov,2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Jacole

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived we didn't have toilet paper, the bed sheets were dirty, we didn't have towels, or a blanket and our Tv didn't work .
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on 14 Nov,2023
Hi Jacole,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Okay

Jarrett

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

2/10 Terrible

marcella

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

4/10 Poor

Madison

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When you walked towards the elevators it smelled of mildew. My room had a leak that you can tell they just patched up. There were roaches and dead roaches in my room. The room also smelled horrible I had to buy a candle to get the smell out.
Stayed 2 nights in Oct 2023
Response from Nancy Y. on 7 Nov,2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Poor

Rheda Jo

Disliked: Amenities
Got what I paid for... travelling alone I wanted cheap. Clean & safet but should have spent a little more. TV didn't work (replaced), phone didn't work (just went to desk) and not enough light to enjoy a book.
Stayed 3 nights in Oct 2023
Response from Brand Experience Team on 26 Oct,2023
Hi Rheda Jo,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 Poor

Nannette

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Oct 2023
Response from Brand Experience Team on 26 Oct,2023
Hi Nannette,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Sallie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I had stayed here many times before the last time being 2019 and they were doing renovations so I was looking forward to seeing what the rooms looked like now. I was truly disappointed. I know this is an extended stay facility but please make the roaches check out before your paying guest check in. Housekeeping needs to be retrained and understand that COVID is still very much present in 2023. The floors and chairs in my room were dirty and had not seen soap and water in a while. I went to wet a wash cloth to wash my face and when I wrung the water out, the sink was full of suds. From a dry clean wash cloth?? What did they wash it in that would make suds just from getting it wet? A child had left stickers on the wall that housekeeping failed to remove. I kept a chair propped up against my door at night because the gap between the door frame and the door was very noticeable. Housekeeping has never bothered to vaccuum or shampoo the hallway carpets and it shows. Check in clerk stopped in the middle of checking us in to go yell at two little boys that were running around, I think they were hers or her friends. There were children laying outside on the porch on their phones and the adults just hanging out around the front door. When I got to my room I called out once I opened the door because the room smelled like an old man’s pipe and I thought someone was already occupying the room. Needless to say, this is my last visit to this motel!
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on 26 Oct,2023
Hi Sallie,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

6/10 Okay

Dy’mond

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Princess

Travelled with group
Liked: Cleanliness, staff & service, amenities
Didn’t have to go downstairs to smoke
Stayed 1 night in Sep 2023
Response from Nancy Y. on 26 Sept,2023
Thank you for the perfect rating!!Nancy Y.#Team6

8/10 Good

Tommie

Liked: Staff & service, amenities
There are pros and cons to all motels. This place does not have the quality of the Hilton so you wouldn’t come here for that. It does have a lot for your budget. It’s one of the very few motels that allows pets without fees. It has a kitchenette unlike many places that only offer microwave and a little fridge. It’s secure and safe. Plenty of parking. Staff friendly and helpful. The location is amazing!! Close to the interstate and surrounded by everything!! You name it, it’s close by. It doesn’t offer continental breakfast or have a pool but what they do offer is more than worth the stay for the price they charge.
Stayed 1 night in Sep 2023
Response from Nancy Y. on 26 Sept,2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Amanda

Disliked: Cleanliness
O
Response from Brand Experience Team on 18 Sept,2023
Hi Traveler, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Lauren

Stayed 1 night in Sep 2023

6/10 Okay

Dy’mond

Stayed 1 night in Aug 2023

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
I asked for a smoking room! Instead I got a non-smoking and must go outside in the rain!
Stayed 1 night in Aug 2023
Response from Nancy Y. on 6 Sept,2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

10/10 Excellent

Dy’mond

Stayed 1 night in Aug 2023

4/10 Poor

Jennifer

Stayed 6 nights in Aug 2023

8/10 Good

Terry

Stayed 1 night in Aug 2023

2/10 Terrible

Alex Tristan

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible.. Don’t waste time or money. Everybody and they momma stay here including the staff that’s why no rooms are available.
Stayed 7 nights in Aug 2023
Response from Brand Experience Team on 22 Aug,2023
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Bryan

Stayed 1 night in Aug 2023

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
It is very quiet and the staff is very professional.
Stayed 7 nights in Jul 2023
Response from Nancy Y. on 16 Aug,2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We could not stay at this location. No air conditioning. Not clean.
Stayed 1 night in Aug 2023
Response from Nancy Y. on 16 Aug,2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

4/10 Poor

Donald

Business traveller
Disliked: Cleanliness, property conditions & facilities
Horrible Experiences
Felt like I was at a rehab center
Stayed 1 night in Aug 2023
Response from Nancy Y. on 16 Aug,2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Khalimah

Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property was not staffed when I checked in. Employees were literally walking out. Fire Department was called by a guest who couldn't get into his room because the front desk was closed. He pulled the Fire alarm at 4 am in the morning.
Response from Nancy Y. on 16 Aug,2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 Excellent

shameeka

Stayed 1 night in Jul 2023

2/10 Terrible

Kor-Neisha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

nick

Liked: Cleanliness, staff & service, property conditions & facilities
Great people staff is very helpful and nice. Clean and affordable
Stayed 7 nights in Jul 2023