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Reviews of Parkhotel Berghoelzchen

4 out of 5
Parkhotel Berghoelzchen
Am Berghoelzchen 1, Hildesheim, NIedersachsen

Reviews

8.8

Excellent

Rating 10 - Excellent. 137 out of 247 reviews" "
Rating 8 - Good. 80 out of 247 reviews" "
Rating 6 - Okay. 23 out of 247 reviews" "
Rating 4 - Poor. 3 out of 247 reviews" "
Rating 2 - Terrible. 4 out of 247 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Majestic views, friendly staff, good food
Stayed 5 nights in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Very nice hotel, comfortable and clean. Friendly staff.
Stayed 2 nights in Jul 2023

6/10 Okay

Maria

Stayed 1 night in Oct 2022

6/10 Okay

Chris, San Jose, CA

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Traveled with a 4 year old and the guy at the reception gave us a key to the room that didn't work, then left the front desk. When we returned for a new key, no one was there and we all had to rest on a sofa in the restaurant till past midnight, until someone came back to give us a new key. Received a measly 7 Euro compensation for that mess. Clean, nice rooms and good breakfast buffet, but bad customer service.
Stayed 1 night in Aug 2020
Response from Parkhotel Berghölzchen on 2 Sept,2020
Dear Chris, We apologize for the inconvenience this has caused. There must have been an error when programming the room key, which nobody assumes in advance. We are sorry that you had to wait for a colleague afterwards. Kind regards!

10/10 Excellent

Poul H.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Very nice stay in peaceful surroundings. Good restaurant.
Stayed 1 night in Jul 2020
Response from Parkhotel Berghölzchen on 28 Jul,2020
It was a pleasure to have you! Hope everything was fine for you. All the best and hoping to see you soon again! Greatings from Hildesheim

6/10 Okay

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, poor Wi-fi
Overall a nice hotel. Good breakfast, comfortable bed, nice shower and a good size room. The only issue that lets it down is slow / poor Wi-fi. During a business trip trying to work from the hotel this can be frustrating. Location is a little out of town too, if you have a car though, no issues.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for any type of stay
Fantastic hotel in a great location. The restaurant inside was great not only for breakfast, but their dinner selection was wonderful. They also serve alcohol which is a plus!
Stayed 8 nights in Jan 2020
Response from Parkhotel Berghölzchen on 11 Feb,2020
Thanks a lot for your review! It was a pleasure to have you. Hope to see you next time!

10/10 Excellent

Bette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next time we'll stay longer
Our GPS took us an intimidating route up the hill to this hotel for a one night stay, but it was well worth the climb, both because of the view and because the hotel itself was lovely. We got confused a bit, having parked (for free) behind the hotel where the route to and from the elevator took us through an area being remodeled. But we finally found our comfortable room in a quiet corner with an incredible view of the woods from our window. We were not there long enough to use the hiking paths and did not eat breakfast, but we did have a delicious supper at the restaurant. We would definitely stay there again -- and plan to stay long enough to explore bustling Hildesheim next time.
Stayed 1 night in Oct 2019
Response from Schierding on 21 Nov,2019
Dear guest, thank you so much for your nice review and lovely words. We hope to see you back soon to stay a little bit longer! Your Parkhotel Berghölzchen - Team

10/10 Excellent

Kunfu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

MEI HSING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Justin, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for First Time International Traveler
I was late arriving in Germany for a music festival (Mera Luna 2015) and the hotel was more than accommodating for my tardiness. The breakfast was excellent, the service was beyond exceptional, wifi/internet was included (thank goodness), and the room was cleaner than anything I've seen here in the US.
My going away message
Little Lounge Area

10/10 Excellent

Thorsten

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nett
Stayed 1 night in Mar 2024

6/10 Okay

Andrea

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Ein Teil der Servicekräfte war fehl am Platz. Vorallendingen an der Rezeption, die das Aushängeschild des Hotels darstellt. Es betraf bei meinem Aufenthalt 2/3 des Personals. Beim Frühstücksbuffet fehlte Personal.
Stayed 4 nights in Mar 2024

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waren auf der Durchreise. Personal freundlich Zimmer sauber mehr braucht man nicht
Stayed 1 night in Feb 2024

10/10 Excellent

Jess

Stayed 1 night in Jan 2024

10/10 Excellent

Hans PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super ophold
alt var perfekt.special god morgenmad
Stayed 1 night in Jan 2024

10/10 Excellent

Benoit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bonne adresse !
Excellent rapport qualité-prix ! Service très sympa lors du dîner.
Stayed 1 night in Jan 2024

10/10 Excellent

Martin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

John

Travelled with partner
De kamer was niet echt schoon.Veel stof en erg veel stof onder het bed.Ook de afzuiging badkamer zat verstopt.
Stayed 1 night in Dec 2023

10/10 Excellent

Per

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fremragende
Fremragende hotel til prisen, super dejlig ig rolig beliggenhed. Lækkert hotel, venlig og imødekommende personale, lækker mogenbuffet Der er på hotellet mulighed for at oplade elbil
Stayed 1 night in Nov 2023

2/10 Terrible

Thommy

Stayed 1 night in Nov 2023

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, property conditions & facilities
Alles super nur das Essen lässt zu wünschen übrig.
Stayed 1 night in Nov 2023
Response from Eberhard Haist on 18 Dec,2023
Hallo,vielen Dank für Ihre Bewertung.Natürlich sind Lob und Kritik für das gesamte Team der größte Motivator, immer weiter an unserer Dienstleistung zu feilen. Wir freuen uns auf Ihren nächsten Besuch.Beste Grüße aus HildesheimEberhard HaistHoteldirektor

8/10 Good

Gert

Liked: Cleanliness, property conditions & facilities, room comfort
dejligt ophold
Dejligt ophold, med en god restaurant, flot værelse. Der mangler dog noget bar, udskænkning i 'lounge området'
Stayed 1 night in Oct 2023

10/10 Excellent

Marianne

Stayed 1 night in Oct 2023

8/10 Good

Dietmar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotelaufenthalt
Wir haben und rund um wohlgefühlt .. Sehr nettes Personal. Zimmer sauber, groß und zum wohlfühlen. Schade, dass es diesmal nur eine Nacht dort waren. Wir kommen wieder
Stayed 1 night in Oct 2023

8/10 Good

Oscar Lyhne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

jesper

Stayed 1 night in Oct 2023

10/10 Excellent

Hans Jørn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Super fint hotel til en meget rimelig pris. Value for money ! Skøn beliggenhed
Stayed 1 night in Oct 2023

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anbefales
Flott hotell på alle vis :)
Stayed 1 night in Oct 2023

8/10 Good

Leif Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

jorgen

Travelled with group
Stayed 1 night in Sep 2023

10/10 Excellent

Jytte

Stayed 1 night in Sep 2023

6/10 Okay

Kim

Liked: Cleanliness
godt til pengene
et dejligt kort ophold og fint sted til pengene
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Ann-Cathrin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel mit aktuell zwei und bald vier wallboxen :) 0,5euro pro kWh aktuell.
Stayed 1 night in Sep 2023

8/10 Good

Charlotte

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Großes, sauberes Zimmer. Keine Klimaanlage. Das Badezimmer hatte eine Badewanne und einen großen Spiegel mit Waschbecken. Das Personal war sehr freundlich. Leider wurde unser Zimmer über das Wochenende nicht geputzt/Betten nicht gemacht. Ich hatte extra an der Rezeption gefragt ob unser Mülleimer geleert werden könnte, aber auch das geschah leider nicht. Vielleicht muss man explizit nach Housekeeping fragen?
Stayed 2 nights in Aug 2023

8/10 Good

Bruno Stokholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Helmut

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Sascha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Hotel selber liegt in einer ruhigen und sehr schönen Gegend. Das Personal ist sehr freundlich und hilfsbereit. Das Frühstück bietet alles was man für einen guten Start in den Tag benötigt.
Stayed 3 nights in Aug 2023

4/10 Poor

poul anker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dinner - grillfood - was terrible.
Stayed 1 night in Aug 2023

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marco Schmid Koch Eidg. EFZ. & FA. Der Plan war eine Übernachtung auf dem Weg an die Nordsee. In diesem Hause passt alles "Top Job" Folks!!!
Stayed 1 night in Aug 2023

6/10 Okay

Uffe

Stayed 1 night in Aug 2023

6/10 Okay

Göran

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Stefan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevligt Hotel
Mycket bra hotel med gångavstånd till city
Stayed 1 night in Jul 2023

8/10 Good

Hans

Stayed 1 night in Jul 2023

8/10 Good

Christina Rützou

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a beautiful park
Stayed 1 night in Jul 2023

10/10 Excellent

Peter

Stayed 1 night in Jul 2023

6/10 Okay

Peter

Stayed 1 night in Jul 2023

10/10 Excellent

Poul Ploug

Stayed 1 night in Jul 2023