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Reviews of Hampton Inn & Suites Hartsville

2.5 out of 5
Hampton Inn & Suites Hartsville
203 East Carolina Ave., Hartsville, SC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 270 out of 390 reviews" "
Rating 8 - Good. 86 out of 390 reviews" "
Rating 6 - Okay. 22 out of 390 reviews" "
Rating 4 - Poor. 4 out of 390 reviews" "
Rating 2 - Terrible. 8 out of 390 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was central to where our meeting was being held. Parking was plentiful. Clean.
Stayed 1 night in Apr 2024
Response from Barry Eagle on 22 Apr,2024
Thank you for your review. I am happy to hear that you enjoyed our cleanliness and location! We look forward to seeing you again. Barry Eagle, Owner

10/10 Excellent

Leontyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, comfortable and smelled nice. breakfast had decent options and staff was friendly. The gym was ok, but the treadmill wasn’t working, but im sure if you mentioned to staff they would try to fix it.
Stayed 2 nights in Apr 2024
Response from Barry Eagle on 14 Apr,2024
Thank you for your review. I am happy to hear that you enjoyed your overall stay with us! We look forward to seeing you again. Barry Eagle, Owner

10/10 Excellent

Tey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived the night before Easter and when we woke up, there was a bag on our door and an assortment of Easter eggs in the halls. The hot breakfast was nice. Hot foods like sausage and grits, fruit, cereal and made to order mini waffles. The front desk staff even had an Easter coloring book and crayons for my kids. Definitely felt like a home away from home.
Stayed 1 night in Mar 2024
Response from Barry Eagle on 1 Apr,2024
Thank you for your review. I am happy to hear that you enjoyed our amenities and friendly staff! We look forward to seeing you again. Barry Eagle, Owner

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Mar 2024
Response from Barry Eagle on 11 Mar,2024
Thank you for your rating. Barry Eagle, Owner

10/10 Excellent

Tim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 1 night in Mar 2024
Response from Barry Eagle on 4 Mar,2024
Thank you for your review. I am happy to hear that you enjoyed our friendly staff! We look forward to seeing you again. Barry Eagle, Owner

10/10 Excellent

Michelle

Stayed 1 night in Feb 2024
Response from Barry Eagle on 20 Mar,2024
Thank you for your rating. Barry Eagle, Owner

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located within walking distance to comfortable restaurants.
Stayed 1 night in Feb 2024
Response from Barry Eagle on 19 Feb,2024
Thank you for your review. I am happy to hear that you enjoyed the location of our hotel! We look forward to seeing you again. Barry Eagle, Owner

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly, and breakfast was hot, well-stocked, and had a good variety.
Stayed 3 nights in Jan 2024
Response from Barry Eagle on 1 Feb,2024
Thank you for your review. I am happy to hear that you enjoyed our breakfast and friendly staff! We look forward to seeing you again. Barry Eagle, Owner

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
“Hearts”ville
Beautiful hotel in the Heart of Hartsville. Everything above average.
Stayed 1 night in Jan 2024
Response from Barry Eagle on 14 Jan,2024
Thank you for your rating. Barry Eagle, Owner

8/10 Good

Kermit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and friendly staff
Stayed 1 night in Jan 2024
Response from Barry Eagle on 15 Jan,2024
Thank you for your review. I am happy to hear that you enjoyed our friendly staff! We look forward to seeing you again. Barry Eagle, Owner

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and staff was great!!
Stayed 1 night in Dec 2023
Response from Barry Eagle on 8 Jan,2024
Thank you for your review. I am happy to hear that you enjoyed our friendly staff! We look forward to seeing you again. Barry Eagle, Owner

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!!
This is the second time staying there and I did not think it could get better but I thought wrong. Great location..Outstanding breakfast..Very clean.
Stayed 2 nights in Dec 2023
Response from Gracie on 26 Dec,2023
Thank you so much for your lovely review! It was a nice Christmas present to see this in my email! Have a Happy New YearWe look forward to seeing you again!

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Gracie M on 19 Dec,2023
Thank you so much for being wonderful guests! We really appreciate your stay with us and wish you the happiest of holidays!

8/10 Good

Gene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Barry Eagle on 30 Nov,2023
Thank you for your rating. Barry Eagle, Owner

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean always.
Stayed 1 night in Nov 2023
Response from Barry Eagle on 28 Nov,2023
Thank you for your review. I am happy to hear that you enjoyed our cleanliness and location! We look forward to seeing you again. Barry Eagle, Owner

6/10 Okay

Lesley

Travelled with family
Liked: Cleanliness, property conditions & facilities
I reserved a room with 2 queen beds but was given a king. Very frustrating!
Stayed 2 nights in Nov 2023
Response from Barry Eagle on 20 Nov,2023
Thank you for your review. I want to sincerely apologize for the issues that you encountered. I take your concerns very seriously and have reached out to our on-site management team in order to address your concerns promptly and our staff accordingly. We hope you were still able to enjoy your time in the area. Barry Eagle, Owner

10/10 Excellent

Harlan

Stayed 1 night in Nov 2023
Response from Barry Eagle on 12 Dec,2023
Thank you for your rating. Barry Eagle, Owner

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brew pub nearby.
Stayed 2 nights in Nov 2023
Response from Barry Eagle on 16 Nov,2023
Thank you for your review. I am happy to hear that you enjoyed the location of our hotel! We look forward to seeing you again. Barry Eagle, Owner

8/10 Good

allen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Only stayed for 1 night, but the room was comfortable and the staff was friendly and helpful.
Stayed 1 night in Nov 2023
Response from Barry Eagle on 10 Nov,2023
Thank you for your review. I am happy to hear that you enjoyed our friendly staff! We look forward to seeing you again. Barry Eagle, Owner

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Barry Eagle on 7 Nov,2023
Thank you for your rating!

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2023
Response from Barry Eagle on 6 Nov,2023
Thank you for your review! I am happy to hear that you enjoyed your overall stay with us and we look forward to seeing you again. Barry Eagle, Owner

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful
Stayed 4 nights in Oct 2023
Response from Barry Eagle on 21 Oct,2023
Thank you for your rating.

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Barry Eagle on 14 Oct,2023
Thank you for your rating!

10/10 Excellent

Martha, Burlington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay. Our room could have used a little cosmetic attention (cracking ceiling paint, crevices around bathtub needed cleaning) but otherwise the room was comfortable and spacious. Excellent location - walk across the street for a variety of restaurants and cafes. Would definitely stay here again.
Stayed 2 nights in Oct 2023
Response from Barry Eagle on 9 Oct,2023
Thank you for your review. I am glad to hear that you enjoyed the location of our hotel! Your feedback will be addressed with our on-site team so that we will improve in the future. Barry Eagle, Owner

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Always Good.
Stayed 1 night in Oct 2023
Response from Barry Eagle on 3 Oct,2023
Thank you for your review! I am happy to hear that you enjoyed your overall stay with us and we look forward to seeing you again. Barry Eagle, Owner

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient option for GSSM
Stayed 1 night in Sep 2023
Response from Barry Eagle on 26 Sept,2023
Thank you for your review. I am happy to hear that you enjoyed the location of our hotel! We look forward to seeing you again when you travel back to the area. Barry Eagle, Owner

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was in a good location. The staff was excellent.
Stayed 1 night in Sep 2023
Response from Barry Eagle, Owner on 15 Sept,2023
Thank you for your rating and review.

8/10 Good

Michael, Weaverville

Liked: Cleanliness, staff & service, amenities
Great location, can't overstate this. Some stained carpet in hallway and some running stains on bathroom wall, but still felt clean overall. Good breakfast as with all Hamptons.
Stayed 1 night in Sep 2023
Response from Barry Eagle on 13 Sept,2023
Thank you for your review. I am glad to hear that you enjoyed the location of our hotel! However, I want to sincerely apologize for the cleanliness issue that you encountered. Your feedback will be addressed with our on-site team so that we will improve in the future. We hope that you will consider staying with us again when you travel back to the area. Barry Eagle, Owner

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Barry Eagle on 11 Sept,2023
Thank you for your rating. Barry Eagle, Owner

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Barry Eagle on 3 Sept,2023
Thank you for your rating. Barry Eagle, Owner

10/10 Excellent

Levi

Stayed 1 night in Aug 2023
Response from Barry Eagle on 11 Sept,2023
Thank you for your rating. Barry Eagle, Owner

10/10 Excellent

Kelly

Stayed 1 night in Jul 2023
Response from Barry Eagle on 31 Jul,2023
Thank you for your rating. Barry Eagle, Owner

10/10 Excellent

kristi

Stayed 1 night in Jun 2023
Response from Barry Eagle on 18 Jun,2023
Thank you for your rating. Barry Eagle, Owner

10/10 Excellent

Crystal

Stayed 3 nights in Jun 2023
Response from Barry Eagle on 7 Jul,2023
Thank you for your rating. Barry Eagle, Owner

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023
Response from Barry Eagle on 18 Jun,2023
Thank you for your rating. Barry Eagle, Owner

10/10 Excellent

Acquinetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Barry Eagle on 24 May,2023
Thank you for your rating. Barry Eagle, Owner

8/10 Good

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Barry Eagle on 22 Apr,2023
Thank you for rating. Barry Eagle, Owner

10/10 Excellent

Reinaldo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2023
Response from Barry Eagle on 28 Mar,2023
Thank you for your rating! Barry Eagle, Owner

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023
Response from Barry Eagle on 13 Mar,2023
Thank you for your rating. Barry Eagle, Owner

10/10 Excellent

Dan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk person was amazing. I believe her name was Gracie. I am sorry if that is not right. She was knowledgeable and very nice. I will be back because of her
Stayed 1 night in Feb 2023
Response from Barry Eagle on 10 Feb,2023
Thank you for your review. I am happy to hear that you enjoyed our hotels location and friendly staff! We look forward to seeing you again when you travel back to the area. Barry Eagle, Owner

10/10 Excellent

Vanessa

Stayed 3 nights in Feb 2023
Response from Barry Eagle on 6 Mar,2023
Thank you for your rating. Barry Eagle, Owner

10/10 Excellent

Ciara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Barry Eagle on 6 Feb,2023
Thank you for your rating and review. Barry Eagle, Owner

10/10 Excellent

Swanzetta

Stayed 2 nights in Jan 2023
Response from Barry Eagle on 6 Mar,2023
Thank you for your rating. Barry Eagle, Owner

10/10 Excellent

Debra

Stayed 1 night in Jan 2023
Response from Barry Eagle on 30 Jan,2023
Thank you for your rating! Barry Eagle, Owner

4/10 Poor

Destiney

Liked: Cleanliness, amenities, property conditions & facilities
Response from Barry Eagle on 6 Nov,2023
Thank you for your rating. We are sorry to read that your expectations were not met during your stay. We ask that you please reach out to the hotel to discuss your stay further. Barry Eagle, Owner

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is dirty. I chose this hotel based off of reviews. Carpets are dirty. Sheets appeared clean. Walls had odd stains on them. Room did not appear sanitized. Due to purchasing under hotels.com, the hotel said to take my complaints up with them. Parking lot is not well lit. I was hesitant the whole I was there.
Stayed 1 night in Oct 2022
Response from Barry Eagle on 11 Oct,2022
Thank you for your review. I want to sincerely apologize for the cleanliness issue that you encountered. I take your concerns very seriously and have reached out to our on-site management team in order to address your concerns promptly and our staff accordingly. We hope that you will consider staying with us again when you travel back to Hartsville, SC. Barry Eagle, Owner

6/10 Okay

Tijuan

Stayed 1 night in Oct 2022
Response from Barry Eagle on 9 Mar,2023
Thank you for your rating. Barry Eagle, Owner

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Barry Eagle on 27 Sept,2022
Thank you for your rating! Barry Eagle, Owner

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Race weekend
Great hotel to stay at if you are going to race at Darlington. Short drive to track, nice brewery next door also
Stayed 2 nights in Sep 2022
Response from Barry Eagle on 7 Sept,2022
Thank you for your review. I am happy to hear that you enjoyed our hotels location and your overall stay! We look forward to seeing you again when you travel back to the area. Barry Eagle, Owner

10/10 Excellent

Lori

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Barry Eagle on 2 Aug,2022
Thank you for your rating! Barry Eagle, Owner